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Compare Freshsales and Less Annoying CRM 
At a Glance
Market Segments
Small-Business (67.8% of reviews)
Small-Business (88.8% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$15.00 Per Month
Freshsales
Star Rating
(1,224)4.5 out of 5
Market Segments
Small-Business (67.8% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Browse all 3 pricing plansLess Annoying CRM
Star Rating
(635)4.9 out of 5
Market Segments
Small-Business (88.8% of reviews)
Entry-Level Pricing
$15.00 Per Month
Free Trial is available
Learn more about Less Annoying CRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Less Annoying CRM excels in ease of use with a score of 9.8, making it particularly favorable for small businesses that may not have extensive technical resources. In contrast, Freshsales, while still user-friendly, has a slightly lower score of 9.0, which some users feel reflects a steeper learning curve.
- Reviewers mention that Less Annoying CRM's customer support is outstanding, with a quality score of 9.8. Users appreciate the responsiveness and helpfulness of the support team. Freshsales, on the other hand, has a support quality score of 8.8, which some users feel could be improved, especially during peak times.
- G2 users highlight that Less Annoying CRM offers superior contact and account management features, scoring 9.6, which users find intuitive and effective for managing customer relationships. Freshsales, with a score of 8.9, provides solid features but lacks some of the simplicity that users appreciate in Less Annoying CRM.
- Users on G2 report that Less Annoying CRM's task and activity management features are highly rated at 9.3, allowing for seamless tracking of tasks. Freshsales, with a score of 8.5, offers similar functionality but users mention that it can be less straightforward to navigate.
- Reviewers say that Less Annoying CRM shines in its pricing structure, starting at $15.00, which many find reasonable for the features offered. Freshsales starts at a lower price of $9.00, but users note that the additional costs for advanced features can add up quickly, making it less appealing for budget-conscious businesses.
- Users report that Less Annoying CRM's customization options, particularly in creating custom fields, score highly at 9.1, allowing businesses to tailor the software to their specific needs. Freshsales, while offering customization, scores lower at 8.4, leading some users to feel limited in their ability to adapt the software to their workflows.
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Pricing
Entry-Level Pricing
Freshsales
Growth
Starting at $9.00
1 User Per Month
Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels
- Web Forms
- SMS & WhatsApp
- Basic Workflows
Less Annoying CRM
One Low Price
$15.00
Per Month
The CRM's price is $15/user/month, period. No set-up fees, no contracts, no hidden costs.
- Unlimited contacts and companies
- Lead and workflow tracking
- Shared and private calendars
Free Trial
Freshsales
Free Trial is available
Less Annoying CRM
Free Trial is available
Ratings
Meets Requirements
8.7
1,044
9.4
533
Ease of Use
9.0
1,057
9.8
535
Ease of Setup
8.7
564
9.6
252
Ease of Admin
8.9
543
9.7
226
Quality of Support
8.8
1,014
9.8
521
Has the product been a good partner in doing business?
9.0
536
9.9
224
Product Direction (% positive)
9.3
1,039
9.6
520
Features by Category
Sales Force Automation
8.9
715
|
Verified
9.6
370
|
Verified
8.3
414
Feature Not Available
8.7
704
|
Verified
9.1
347
|
Verified
8.5
702
|
Verified
9.3
372
|
Verified
8.3
505
|
Verified
Feature Not Available
8.6
334
|
Verified
9.2
161
|
Verified
8.2
480
|
Verified
Feature Not Available
8.1
466
Feature Not Available
8.4
508
|
Verified
8.4
89
Marketing Automation
8.5
545
7.8
186
8.5
519
8.2
28
8.9
624
9.2
316
|
Verified
7.9
111
8.1
29
Customer Support
8.5
531
8.7
91
8.6
539
9.4
288
|
Verified
8.6
545
9.3
291
|
Verified
8.2
455
7.9
74
8.4
476
8.1
72
Reporting & Analytics
8.4
626
|
Verified
8.8
145
|
Verified
8.6
662
|
Verified
9.1
326
|
Verified
8.3
506
|
Verified
7.6
64
Mobile & Social
Feature Not Available
Feature Not Available
8.1
206
|
Verified
Feature Not Available
8.3
329
|
Verified
8.6
261
|
Verified
Platform
8.4
401
|
Verified
9.0
193
|
Verified
8.5
390
|
Verified
9.0
83
8.7
411
|
Verified
9.3
183
|
Verified
8.3
312
|
Verified
Feature Not Available
7.7
256
7.3
54
8.0
299
|
Verified
8.4
144
|
Verified
8.8
405
|
Verified
9.7
100
8.0
284
|
Verified
Feature Not Available
Integration
8.4
372
|
Verified
9.0
176
|
Verified
8.3
329
|
Verified
8.6
87
|
Verified
7.9
295
|
Verified
8.1
53
Generative AI
7.5
82
8.0
24
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
9.2
11
Not enough data
9.2
10
Not enough data
7.9
8
Not enough data
8.7
10
Not enough data
Online Marketing
8.8
7
Not enough data
8.6
7
Not enough data
8.0
11
Not enough data
9.6
8
Not enough data
Not enough data
Not enough data
Lead Management
8.8
8
Not enough data
8.6
7
Not enough data
8.7
9
Not enough data
8.3
8
Not enough data
8.8
8
Not enough data
8.8
10
Not enough data
9.1
9
Not enough data
8.5
8
Not enough data
Campaign Management
9.0
5
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
8.5
9
Not enough data
8.3
10
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.0
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.1
19
Not enough data
8.3
19
Not enough data
8.6
20
Not enough data
8.7
18
Not enough data
Organization
8.6
20
Not enough data
8.9
19
Not enough data
7.9
19
Not enough data
Performance Analysis
7.9
17
Not enough data
8.3
23
Not enough data
Sales Analysis
7.8
20
Not enough data
8.8
21
Not enough data
Generative AI
8.3
12
Not enough data
7.9
13
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.0
234
|
Verified
Not enough data
8.9
242
|
Verified
Not enough data
8.4
180
|
Verified
Not enough data
8.7
180
|
Verified
Not enough data
8.9
217
|
Verified
Not enough data
8.7
67
Not enough data
8.7
62
Not enough data
Repeatability and Reportability
8.9
204
|
Verified
Not enough data
8.9
220
|
Verified
Not enough data
8.9
218
|
Verified
Not enough data
8.7
184
|
Verified
Not enough data
7.5
55
Not enough data
AI and Automation
8.3
64
Not enough data
8.2
67
Not enough data
8.3
60
Not enough data
7.9
61
Not enough data
7.7
57
Not enough data
Generative AI
8.0
26
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
9.1
17
Not enough data
8.3
16
Not enough data
8.2
14
Not enough data
8.3
15
Not enough data
Additional Functionality
8.4
15
Not enough data
8.2
12
Not enough data
8.4
15
Not enough data
8.5
11
Not enough data
8.3
13
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
8.7
49
Not enough data
8.9
50
Not enough data
8.6
49
Not enough data
Discovery
8.8
50
Not enough data
8.5
52
Not enough data
8.6
49
Not enough data
Management
8.6
48
Not enough data
9.0
50
Not enough data
Platform
8.5
48
Not enough data
8.7
50
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
8.3
26
Not enough data
8.5
27
Not enough data
7.7
26
Not enough data
8.2
28
Not enough data
Personalization
8.7
30
Not enough data
8.5
31
Not enough data
8.5
32
Not enough data
8.3
29
Not enough data
Administrative
8.4
30
Not enough data
8.4
27
Not enough data
8.3
26
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.8
224
Not enough data
8.8
217
Not enough data
8.2
50
Not enough data
Customizations
9.0
234
Not enough data
9.2
239
Not enough data
8.9
246
Not enough data
8.6
220
Not enough data
8.9
241
Not enough data
Generative AI
7.7
32
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.1
84
Not enough data
8.4
84
Not enough data
8.2
78
Not enough data
8.4
89
Not enough data
8.3
84
Not enough data
Predictive Analytics
8.1
85
Not enough data
8.2
83
Not enough data
8.0
78
Not enough data
7.6
80
Not enough data
Sales Management
8.4
89
Not enough data
7.8
79
Not enough data
8.3
84
Not enough data
8.7
89
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.8
135
Not enough data
8.7
118
Not enough data
8.7
128
Not enough data
9.0
144
Not enough data
Contacts
8.9
149
Not enough data
9.0
135
Not enough data
9.0
141
Not enough data
Insights
9.1
163
Not enough data
9.1
140
Not enough data
8.9
121
Not enough data
9.0
143
Not enough data
9.0
139
Not enough data
Categories
Categories
Shared Categories
Freshsales and Less Annoying CRM are categorized as CRM
Unique Categories
Freshsales is categorized as Sales Engagement, AI Sales Assistant, Online Form Builder, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, Visitor Identification, and Marketing Automation
Less Annoying CRM has no unique categories
Reviews
Reviewers' Company Size
Freshsales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Less Annoying CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.6%
Computer Software
13.5%
Marketing and Advertising
7.9%
Financial Services
4.1%
Internet
3.6%
Other
54.3%
Insurance
7.8%
Financial Services
7.5%
Marketing and Advertising
5.0%
Real Estate
4.8%
Professional Training & Coaching
4.8%
Other
70.1%
Most Helpful Reviews
Freshsales
Most Helpful Favorable Review
Eric F.
Verified User in Media Production
I really liked the way I was able to quickly and easily get started with Freshsales. Sign up for an account, change a few email options and get started. The default data set didn't require a lot of tweaking and everything was pretty self explanatory. I...
Most Helpful Critical Review
VIGIL V.
Verified User in Internet
Report quite simply is stupid, I can download excel sheets and some graphs but most of doesn't give me any insights. There are semantics like account, lead, deal, contact in the CRM. It is rather confusing and rarely serves any purpose Unable to...
Less Annoying CRM
Most Helpful Favorable Review
Parker L.
Verified User in Food & Beverages
For me, CRM allows you to organize your day. I can not worry and be confident in what tasks are ahead of me today, when they need to be decided, with whom I will communicate, with whom I meet today. A clear and easy-to-use interface allows you to add tasks...
Most Helpful Critical Review
Cindy G.
Verified User
It's great for a small business - Nothing really bad I can say about their software - They advertise as is - doesn't have the email marketing or ROI tracking as does larger CRM systems
Eric F.
Verified User in Media Production
I really liked the way I was able to quickly and easily get started with Freshsales. Sign up for an account, change a few email options and get started. The default data set didn't require a lot of tweaking and everything was pretty self explanatory. I...
Parker L.
Verified User in Food & Beverages
For me, CRM allows you to organize your day. I can not worry and be confident in what tasks are ahead of me today, when they need to be decided, with whom I will communicate, with whom I meet today. A clear and easy-to-use interface allows you to add tasks...
VIGIL V.
Verified User in Internet
Report quite simply is stupid, I can download excel sheets and some graphs but most of doesn't give me any insights. There are semantics like account, lead, deal, contact in the CRM. It is rather confusing and rarely serves any purpose Unable to...
Cindy G.
Verified User
It's great for a small business - Nothing really bad I can say about their software - They advertise as is - doesn't have the email marketing or ROI tracking as does larger CRM systems
Alternatives
Discussions
What are the three benefits of CRM?
2 comments
AV
Makes it easy to keep a track of new and prospect leads.Read more
What is Freshsales used for?
2 comments
IH
It's a CRM solution to manage leads and opportunities. It helps you to create your sales funnel from different channels.Read more
How is Freshsales different from other CRMs?
1 comment
Official Response from Freshsales
Freshsales is an integrated, simple and intuitive sales CRM built with automations, intelligence and analytics to aid your sales teams to close deals faster....Read more
What kind of support do you offer? Will you leave me hanging after I sign up?
2 comments
BP
The support I have experienced has been exceptional. I have emailed questions on several occasions and have always received a prompt response. With one...Read more
Is there the ability for another user to add notes to a contact that is not in their name?
2 comments
JG
Mike said "that is the beauty of the system" but I have to disagree with mike. The ENTIRE system is a beauty and you will never find a more user friendly,...Read more
Q. What other apps does Less Annoying CRM integrate with?
1 comment
KK
Less Annoying CRM has integrations with Google Calendar, Google Contacts, and MailChimp.
BillLiving has a one-way integration with Less Annoying CRM.
We...Read more
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