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- Flexera One-vs-ServiceNow IT Asset Management
Compare Flexera One and ServiceNow IT Asset Management 
At a Glance
Market Segments
Enterprise (83.8% of reviews)
Enterprise (71.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Flexera One
Star Rating
(40)3.7 out of 5
Market Segments
Enterprise (83.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Flexera OneServiceNow IT Asset Management
Star Rating
(143)4.4 out of 5
Market Segments
Enterprise (71.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ServiceNow IT Asset ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Flexera One excels in Hardware Asset Inventory with a score of 9.0, indicating a robust capability in tracking physical assets, while ServiceNow IT Asset Management, although strong, scores slightly lower at 8.8 for Software Asset Inventory, suggesting a more comprehensive approach to hardware management.
- Reviewers mention that ServiceNow IT Asset Management shines in Ease of Setup with a score of 8.9, making it more user-friendly for new implementations compared to Flexera One's score of 7.5, which some users find cumbersome during initial setup.
- G2 users highlight the superior Quality of Support from ServiceNow IT Asset Management, scoring 9.1, while Flexera One's support is rated significantly lower at 6.3, leading to frustrations among users who seek timely assistance.
- Users on G2 report that ServiceNow IT Asset Management offers better Automation features, scoring 9.8, which enhances operational efficiency, whereas Flexera One's score of 7.8 indicates room for improvement in automating processes.
- Reviewers say that ServiceNow IT Asset Management provides a more comprehensive Reporting feature with a score of 9.3, allowing for better insights and analytics, while Flexera One's score of 7.1 suggests that its reporting capabilities may not meet all user needs.
- Users report that Flexera One has a strong focus on Cloud Optimization with a score of 7.8, but ServiceNow IT Asset Management outperforms it in Cloud Security with a score of 7.9, indicating a more robust approach to securing cloud resources.
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Pricing
Entry-Level Pricing
Flexera One
No pricing availableServiceNow IT Asset Management
No pricing availableFree Trial
Flexera One
No trial information availableServiceNow IT Asset Management
No trial information availableRatings
Meets Requirements
8.0
36
9.0
78
Ease of Use
7.9
35
8.3
135
Ease of Setup
7.5
21
8.1
117
Ease of Admin
7.9
21
8.8
47
Quality of Support
6.3
34
8.9
74
Has the product been a good partner in doing business?
6.8
20
9.1
50
Product Direction (% positive)
6.0
35
9.9
80
Features by Category
Configuration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
App Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Features
Not enough data
Not enough data
Not enough data
Not enough data
Spend Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SaaS Spend Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
7.4
18
9.4
9
7.8
20
9.4
9
7.3
20
9.4
8
7.7
22
9.4
9
Cost Optimization
7.3
19
9.1
9
7.4
20
9.1
9
7.5
19
9.2
8
Administration
7.1
22
8.9
9
7.1
22
9.8
8
7.4
18
9.2
8
Agentic AI - Cloud Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.2
15
Not enough data
8.2
21
Not enough data
7.8
18
Not enough data
Management
7.4
18
Not enough data
7.9
14
Not enough data
7.9
17
Not enough data
6.3
10
Not enough data
Agentic AI - Cloud Management Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
8.9
62
Not enough data
8.7
58
Not enough data
8.0
53
Not enough data
7.7
57
Not enough data
8.6
59
Generative AI
Not enough data
5.7
18
Not enough data
6.3
18
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.8
59
Not enough data
8.4
58
Not enough data
8.5
55
Not enough data
8.4
57
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Flexera One and ServiceNow IT Asset Management are categorized as Cloud Cost Management and IT Asset Management
Unique Categories
Flexera One is categorized as Cloud Compliance, SaaS Spend Management, SaaS Management Platforms (SMP), and Cloud Management Platforms
ServiceNow IT Asset Management has no unique categories
Reviews
Reviewers' Company Size
Flexera One
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceNow IT Asset Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
45.9%
Computer Software
13.5%
Human Resources
8.1%
Computer Games
5.4%
Wholesale
2.7%
Other
24.3%
Information Technology and Services
25.7%
Financial Services
6.4%
Hospital & Health Care
5.7%
Banking
5.7%
Computer Software
5.0%
Other
51.4%
Most Helpful Reviews
Flexera One
Most Helpful Favorable Review
Bhrigu M.
Verified User in Human Resources
Cloud Management Platform is really stable and can serve lots of deployments. In my company, we've given cloud access to each developer (total : 1000+) to have their individual product install on Cloud and they are able to deploy, develop and troubleshoot...
Most Helpful Critical Review
Douglas E.
Verified User in Human Resources
The analytics they provide could be better. Particularly with Google.
ServiceNow IT Asset Management
Most Helpful Favorable Review
kushala m.
Verified User in Accounting
Asset Attestation. I liked how asset attestation is designed to get the details whether the asset is being used by user or not.
Most Helpful Critical Review
Verified User in Consulting
It a bit difficult to implement without a previously stood up CMDB and good health habits of the management of the CMDB.
Bhrigu M.
Verified User in Human Resources
Cloud Management Platform is really stable and can serve lots of deployments. In my company, we've given cloud access to each developer (total : 1000+) to have their individual product install on Cloud and they are able to deploy, develop and troubleshoot...
kushala m.
Verified User in Accounting
Asset Attestation. I liked how asset attestation is designed to get the details whether the asset is being used by user or not.
Douglas E.
Verified User in Human Resources
The analytics they provide could be better. Particularly with Google.
Verified User in Consulting
It a bit difficult to implement without a previously stood up CMDB and good health habits of the management of the CMDB.
Alternatives
Discussions
Flexera One has no discussions with answers
ServiceNow IT Asset Management has no discussions with answers
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