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- Microsoft Dynamics 365 Sales
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- Microsoft Dynamics 365 Sales-vs-SAP Sales Cloud
Compare Dynamics 365 Sales and SAP Sales Cloud 
At a Glance
Market Segments
Mid-Market (39.2% of reviews)
Enterprise (46.2% of reviews)
Entry-Level Pricing
$210/month per user
No pricing available
Dynamics 365 Sales
Star Rating
(1,602)3.8 out of 5
Market Segments
Mid-Market (39.2% of reviews)
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansSAP Sales Cloud
Star Rating
(895)4.2 out of 5
Market Segments
Enterprise (46.2% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Sales CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dynamics 365 Sales excels in Lead Scoring with a score of 9.0, indicating a robust predictive analytics feature that helps prioritize leads effectively, while SAP Sales Cloud follows closely with a score of 8.9.
- Reviewers mention that SAP Sales Cloud offers superior Interactive Dashboards with a score of 9.1, providing a more visually engaging and user-friendly experience compared to Dynamics 365 Sales, which scored 8.2.
- G2 users highlight that Dynamics 365 Sales has a strong performance in Live Pipeline Management with a score of 8.9, allowing for real-time tracking of sales opportunities, whereas SAP Sales Cloud scored slightly lower at 8.5.
- Users on G2 report that SAP Sales Cloud shines in Customer Support Portal features, scoring 8.2, which is higher than Dynamics 365 Sales' score of 7.8, indicating a more effective support system for users.
- Reviewers say that Dynamics 365 Sales has a more favorable score in Task / Activity Management at 7.8, but SAP Sales Cloud outperforms it with a score of 8.3, suggesting better tools for managing daily sales activities.
- Users report that SAP Sales Cloud's Campaign Management capabilities are rated higher at 8.2 compared to Dynamics 365 Sales' score of 7.5, indicating a more comprehensive approach to managing marketing campaigns.
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Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
SAP Sales Cloud
No pricing availableFree Trial
Dynamics 365 Sales
No trial information availableSAP Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.1
1,278
8.5
637
Ease of Use
7.4
1,284
7.9
649
Ease of Setup
7.2
404
8.1
338
Ease of Admin
7.6
385
8.0
246
Quality of Support
7.5
1,121
8.2
609
Has the product been a good partner in doing business?
7.8
380
8.5
247
Product Direction (% positive)
6.3
1,258
8.3
613
Features by Category
Sales Force Automation
8.1
953
|
Verified
8.3
420
|
Verified
7.9
669
|
Verified
8.3
263
7.9
892
|
Verified
8.2
381
|
Verified
7.8
961
|
Verified
8.3
401
|
Verified
7.6
727
|
Verified
8.2
357
|
Verified
7.9
856
|
Verified
8.1
376
|
Verified
7.6
722
|
Verified
8.1
378
|
Verified
7.8
711
|
Verified
8.3
380
|
Verified
8.0
761
|
Verified
8.2
398
|
Verified
Marketing Automation
7.6
746
|
Verified
7.9
332
|
Verified
7.5
724
|
Verified
8.2
259
7.8
810
|
Verified
8.4
353
|
Verified
7.6
634
|
Verified
8.1
304
|
Verified
Customer Support
8.0
701
|
Verified
8.4
365
|
Verified
7.8
665
|
Verified
8.3
375
|
Verified
7.9
687
|
Verified
8.3
372
|
Verified
7.7
596
|
Verified
8.0
337
|
Verified
7.9
623
|
Verified
8.2
363
|
Verified
Reporting & Analytics
7.9
887
|
Verified
8.2
412
|
Verified
7.9
936
|
Verified
8.2
412
|
Verified
7.6
777
|
Verified
8.2
368
|
Verified
Mobile & Social
7.5
549
|
Verified
8.1
227
7.6
543
|
Verified
8.1
174
7.4
613
|
Verified
7.9
297
|
Verified
Platform
8.1
288
|
Verified
8.1
259
|
Verified
8.1
303
|
Verified
8.3
260
|
Verified
8.2
296
|
Verified
8.5
264
|
Verified
7.9
223
|
Verified
8.3
231
|
Verified
7.9
246
|
Verified
8.3
240
|
Verified
7.8
272
|
Verified
8.4
247
|
Verified
7.7
287
|
Verified
8.3
263
|
Verified
7.8
251
|
Verified
8.3
251
|
Verified
Integration
7.9
294
|
Verified
8.4
260
|
Verified
7.8
229
|
Verified
8.3
242
|
Verified
7.6
235
|
Verified
8.1
225
|
Verified
Generative AI
7.7
13
7.9
97
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.8
20
8.7
117
8.6
20
8.9
115
8.5
19
8.7
113
8.2
20
9.1
115
8.8
19
8.7
115
Predictive Analytics
8.8
19
8.9
114
8.6
19
8.9
115
8.3
19
8.8
117
8.3
19
9.0
121
Sales Management
8.8
20
8.6
120
8.7
19
8.4
118
8.5
20
8.8
121
8.7
20
9.0
121
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales and SAP Sales Cloud are categorized as CRM and Sales Analytics
Unique Categories
Dynamics 365 Sales is categorized as Sales Coaching
SAP Sales Cloud has no unique categories
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.8%
Computer Software
8.5%
Retail
4.0%
Marketing and Advertising
3.9%
Financial Services
3.8%
Other
67.1%
Information Technology and Services
13.7%
Computer Software
4.8%
Accounting
4.8%
Financial Services
3.2%
Automotive
3.2%
Other
70.3%
Most Helpful Reviews
Dynamics 365 Sales
Most Helpful Favorable Review
Wyeth J.
Verified User in Biotechnology
Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...
Most Helpful Critical Review
Verified User
We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...
SAP Sales Cloud
Most Helpful Favorable Review
Tom L.
Verified User in Food & Beverages
I've been doing SAP CRM implementations for close to 10 years and I've found it to be a solid product that continues to improve with each new release. SAP does tend to be a little bit slower to roll out new features than some of its competitors, but when...
Most Helpful Critical Review
Barny M.
Verified User in Financial Services
the system is a bit slow to use, to much egg timer action in places
Wyeth J.
Verified User in Biotechnology
Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...
Tom L.
Verified User in Food & Beverages
I've been doing SAP CRM implementations for close to 10 years and I've found it to be a solid product that continues to improve with each new release. SAP does tend to be a little bit slower to roll out new features than some of its competitors, but when...
Verified User
We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...
Barny M.
Verified User in Financial Services
the system is a bit slow to use, to much egg timer action in places
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