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Compare Dynamics 365 Sales and OneHash CRM

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At a Glance
Dynamics 365 Sales
Dynamics 365 Sales
Star Rating
(1,602)3.8 out of 5
Market Segments
Mid-Market (39.2% of reviews)
Information
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plans
OneHash CRM
OneHash CRM
Star Rating
(71)4.4 out of 5
Market Segments
Small-Business (75.4% of reviews)
Information
Entry-Level Pricing
Free Trial 7 OneHash CRM Per Month
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Dynamics 365 Sales excels in "Sales Force Automation" features, particularly in "Opportunity & Pipeline Management" with a score of 7.9, while OneHash CRM outperforms in "Contact & Account Management" with a score of 9.0, indicating a stronger focus on managing customer relationships.
  • Reviewers mention that OneHash CRM offers superior "Ease of Use" with a score of 8.3 compared to Dynamics 365 Sales' score of 7.4, making it a more user-friendly option for small businesses looking for straightforward CRM solutions.
  • G2 users highlight that OneHash CRM's "Quality of Support" is notably higher at 8.9, while Dynamics 365 Sales scores 7.5, suggesting that users may find more responsive and helpful customer service with OneHash CRM.
  • Users on G2 indicate that Dynamics 365 Sales has a more robust "Sales Rep Portal" with features like "Commission Estimator" and "Dispute Management" scoring 9.0 and 9.4 respectively, which are essential for sales teams managing complex commission structures.
  • Reviewers say that OneHash CRM shines in "Marketing Automation" with features like "Lead Management" and "Marketing ROI Analytics" scoring 8.8 and 9.2, respectively, making it a better choice for businesses focused on marketing effectiveness.
  • Users report that Dynamics 365 Sales has a more comprehensive "Product Direction" score of 6.3, indicating potential for future enhancements, while OneHash CRM's score of 8.2 suggests a more positive outlook on ongoing product development and feature updates.
Featured Products
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Browse all 3 pricing plans
OneHash CRM
Free Trial
Free Trial
7 OneHash CRM Per Month
Browse all 4 pricing plans
Free Trial
Dynamics 365 Sales
No trial information available
OneHash CRM
Free Trial is available
Ratings
Meets Requirements
8.1
1,278
8.8
51
Ease of Use
7.4
1,284
8.3
51
Ease of Setup
7.2
404
8.3
36
Ease of Admin
7.6
385
8.6
33
Quality of Support
7.5
1,121
8.9
47
Has the product been a good partner in doing business?
7.8
380
8.4
30
Product Direction (% positive)
6.3
1,258
8.2
46
Features by Category
Sales Force Automation
8.1
953
|
Verified
9.0
28
7.9
669
|
Verified
8.8
23
7.9
892
|
Verified
8.6
30
7.8
961
|
Verified
8.5
32
7.6
727
|
Verified
8.9
22
7.9
856
|
Verified
9.1
24
7.6
722
|
Verified
8.6
28
7.8
711
|
Verified
8.5
26
8.0
761
|
Verified
8.8
27
Marketing Automation
7.6
746
|
Verified
8.3
28
7.5
724
|
Verified
8.6
28
7.8
810
|
Verified
8.8
33
7.6
634
|
Verified
9.2
22
Customer Support
8.0
701
|
Verified
8.6
24
7.8
665
|
Verified
8.8
27
7.9
687
|
Verified
8.5
27
7.7
596
|
Verified
8.7
23
7.9
623
|
Verified
8.9
23
Reporting & Analytics
7.9
887
|
Verified
8.6
29
7.9
936
|
Verified
8.5
34
7.6
777
|
Verified
8.7
25
Mobile & Social
7.5
549
|
Verified
9.0
22
7.6
543
|
Verified
8.7
22
7.4
613
|
Verified
8.9
24
Platform
8.1
288
|
Verified
9.1
25
8.1
303
|
Verified
9.0
23
8.2
296
|
Verified
9.3
30
7.9
223
|
Verified
9.0
22
7.9
246
|
Verified
9.6
19
7.8
272
|
Verified
9.0
19
7.7
287
|
Verified
8.8
24
7.8
251
|
Verified
9.3
23
Integration
7.9
294
|
Verified
9.2
25
7.8
229
|
Verified
8.6
23
7.6
235
|
Verified
9.3
20
Generative AI
7.7
13
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.4
9
Sales Rep Portal
Not enough data
9.0
7
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.3
7
Not enough data
8.9
6
Not enough data
8.8
7
Management Portal
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
9.4
6
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
6
Not enough data
9.7
6
Administration
Not enough data
8.6
6
Not enough data
9.0
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
9.2
8
Not enough data
8.8
7
Platform
Not enough data
9.8
7
Not enough data
9.5
7
Not enough data
9.7
6
Not enough data
10.0
7
Not enough data
9.5
7
Not enough data
10.0
6
Not enough data
9.8
7
Agentic AI - Sales Compensation
Not enough data
Not enough data
Not enough data
9.5
8
General Ledger
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Accounts Receivable
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
10.0
5
Accounts Payable
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.7
5
Other Functionality
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.2
6
Not enough data
10.0
6
Not enough data
9.4
6
Reporting & Analytics
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
8.3
8
Platform
Not enough data
8.6
6
Not enough data
9.7
5
Not enough data
8.9
6
Not enough data
9.7
5
Not enough data
9.2
6
Not enough data
9.7
5
Integration
Not enough data
9.0
7
Not enough data
8.8
8
Not enough data
9.0
7
Cash Flow
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Budgeting & Forecasting
Not enough data
9.3
7
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
9.7
5
Revenue
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Payroll
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
9.7
5
AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Applications - Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting
Not enough data
Not enough data
Not enough data
9.2
7
Employee Self Service
Not enough data
9.4
6
Not enough data
8.3
6
Not enough data
8.6
6
Administration
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Taxes
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
9.3
5
Integration
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
8.9
6
Platform
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
Not enough data
Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Back Office
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Front Office
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Production
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ERP Systems
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Talent Acquisition SuitesHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
9.4
11
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.7
5
Platform Data
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Not enough data
Platform
Not enough data
9.7
11
Not enough data
9.8
10
Not enough data
9.4
9
Not enough data
9.8
11
Not enough data
9.2
11
Not enough data
9.5
11
Not enough data
9.2
11
Not enough data
9.4
11
Recruiting and Onboarding
Not enough data
9.0
5
Not enough data
9.4
6
8.7
21
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.8
20
Not enough data
8.6
20
Not enough data
8.5
19
Not enough data
8.2
20
Not enough data
8.8
19
Not enough data
Predictive Analytics
8.8
19
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
Sales Management
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Not enough data
8.6
6
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Not enough data
9.7
11
Platform
Not enough data
9.7
11
Not enough data
9.8
10
Not enough data
9.4
9
Not enough data
9.8
11
Not enough data
9.2
11
Not enough data
9.5
11
Not enough data
9.2
11
Not enough data
9.4
11
Workforce Management Platform Features
Not enough data
9.5
7
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
10.0
8
Not enough data
9.8
8
Not enough data
9.8
7
Not enough data
9.8
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
10.0
7
Categories
Categories
Shared Categories
Dynamics 365 Sales
Dynamics 365 Sales
OneHash CRM
OneHash CRM
Dynamics 365 Sales and OneHash CRM are categorized as CRM
Unique Categories
Dynamics 365 Sales
Dynamics 365 Sales is categorized as Sales Analytics and Sales Coaching
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
31.1%
Mid-Market(51-1000 emp.)
39.2%
Enterprise(> 1000 emp.)
29.7%
OneHash CRM
OneHash CRM
Small-Business(50 or fewer emp.)
75.4%
Mid-Market(51-1000 emp.)
24.6%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Dynamics 365 Sales
Dynamics 365 Sales
Information Technology and Services
12.8%
Computer Software
8.5%
Retail
4.0%
Marketing and Advertising
3.9%
Financial Services
3.8%
Other
67.1%
OneHash CRM
OneHash CRM
Financial Services
13.0%
Marketing and Advertising
11.6%
Information Technology and Services
8.7%
Management Consulting
7.2%
Hospital & Health Care
4.3%
Other
55.1%
Most Helpful Reviews
Dynamics 365 Sales
Dynamics 365 Sales
Most Helpful Favorable Review
Wyeth J.
WJ
Wyeth J.
Verified User in Biotechnology

Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...

Most Helpful Critical Review
Verified User
G
Verified User

We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...

OneHash CRM
OneHash CRM
Most Helpful Favorable Review
Piyaphong R.
PR
Piyaphong R.
Verified User in Financial Services

Finance Management is ease of use and it makes my team easily manage the finacial accounting.

Most Helpful Critical Review
TC
Tanaka C.
Verified User in Information Technology and Services

The learning curve is very steep. ^ months in and we still learning.

Alternatives
Dynamics 365 Sales
Dynamics 365 Sales Alternatives
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Add Salesforce Sales Cloud
ActiveCampaign
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Add ActiveCampaign
HubSpot Sales Hub
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Zoho CRM
Zoho
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OneHash CRM
OneHash CRM Alternatives
Zoho CRM
Zoho
Add Zoho CRM
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
HubSpot Sales Hub
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Pipedrive
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Discussions
Dynamics 365 Sales
Dynamics 365 Sales Discussions
What is Microsoft Dynamics CRM competitive advantage?
3 comments
Hardik C.
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
b
1 comment
Sarkis D.
SD
Its a great product. Read more
OneHash CRM
OneHash CRM Discussions
What is OneHash CRM used for?
1 comment
Official Response from OneHash CRM
OneHash is an all in one business automation tool. It can help you in - Nurturing Lead - Manage sales stages such as lead, opportunity, quotation,...Read more
Monty the Mongoose crying
OneHash CRM has no more discussions with answers