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Compare Dooly and Scratchpad 
At a Glance
Market Segments
Mid-Market (63.6% of reviews)
Mid-Market (57.6% of reviews)
Entry-Level Pricing
Free
$0.00 Per Month
Dooly
Star Rating
(837)4.7 out of 5
Market Segments
Mid-Market (63.6% of reviews)
Entry-Level Pricing
Free
Browse all 3 pricing plansScratchpad
Star Rating
(1,489)4.8 out of 5
Market Segments
Mid-Market (57.6% of reviews)
Entry-Level Pricing
$0.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dooly excels in CRM Integration with a score of 9.6, allowing seamless connectivity with various CRM systems, while Scratchpad follows closely with a score of 9.5. Reviewers mention that this integration significantly enhances workflow efficiency.
- Reviewers mention that Dooly offers superior Quality of Support with a score of 9.3 compared to Scratchpad's 9.7. Users on G2 appreciate Dooly's responsive customer service, which they find helpful in resolving issues quickly.
- Users say that Dooly's Ease of Use is rated at 9.2, while Scratchpad shines with a higher score of 9.6. Reviewers mention that Scratchpad's intuitive interface makes it easier for new users to adapt and utilize the software effectively.
- G2 users report that Dooly has a more robust Lead Follow-up feature, scoring 9.2, compared to Scratchpad's 8.8. Reviewers highlight Dooly's automated follow-up reminders as a key feature that enhances lead management.
- Users on G2 mention that Dooly's Task Management feature scores 8.6, while Scratchpad outperforms with a score of 8.9. Reviewers appreciate Scratchpad's ability to prioritize tasks effectively, which helps in managing daily activities.
- Reviewers mention that Dooly has a higher score in Data Entry at 9.4, compared to Scratchpad's 9.7. Users report that Dooly's streamlined data entry process reduces time spent on administrative tasks, making it a preferred choice for sales teams.
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Pricing
Entry-Level Pricing
Dooly
Free
Free
Freedom to sell your way.
- 14 day Note history
- Basic, pre-built Note Templates
- Basic Pipeline updates (Salesforce views)
Free Trial
Dooly
Free Trial is available
Scratchpad
Free Trial is available
Ratings
Meets Requirements
9.0
603
9.2
972
Ease of Use
9.2
607
9.6
983
Ease of Setup
9.1
49
9.4
113
Ease of Admin
8.6
45
9.0
76
Quality of Support
9.3
488
9.7
895
Has the product been a good partner in doing business?
9.1
49
9.6
76
Product Direction (% positive)
8.6
528
9.3
819
Features by Category
Lead Facilitation
8.6
35
7.7
53
8.6
40
8.8
61
9.2
45
8.8
72
8.8
42
8.3
61
Organization
9.3
119
|
Verified
9.6
168
9.4
129
|
Verified
9.7
162
9.3
111
|
Verified
9.1
124
Performance Analysis
8.4
51
|
Verified
8.3
68
8.8
55
|
Verified
8.6
81
Sales Analysis
8.8
55
|
Verified
8.6
75
9.0
80
|
Verified
9.5
111
Generative AI
Feature Not Available
6.6
17
Not enough data
6.2
17
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.6
193
|
Verified
8.9
182
8.3
87
|
Verified
6.4
116
8.1
77
|
Verified
5.0
100
8.1
69
|
Verified
6.4
85
9.6
249
|
Verified
9.5
194
9.2
152
7.6
130
Feature Not Available
8.6
148
Repeatability and Reportability
8.6
138
|
Verified
7.9
143
8.9
148
|
Verified
9.0
171
8.8
116
8.8
155
8.4
102
7.2
118
Feature Not Available
5.6
96
AI and Automation
Feature Not Available
7.8
129
Feature Not Available
7.0
110
Feature Not Available
6.1
95
Feature Not Available
5.5
94
Feature Not Available
5.5
95
Generative AI
Feature Not Available
5.4
74
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
Not enough data
Not enough data
5.7
5
Not enough data
4.0
5
Not enough data
4.7
5
Agent Performance Management
Not enough data
4.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Feature Not Available
Feature Not Available
Feature Not Available
7.4
146
Feature Not Available
Feature Not Available
Feature Not Available
7.1
129
Personalization
8.7
58
Feature Not Available
9.0
84
8.9
260
9.1
109
9.1
262
8.8
56
8.1
165
Administrative
9.3
138
9.4
280
Feature Not Available
8.2
147
8.9
53
8.0
143
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.3
42
Not enough data
8.0
42
Not enough data
7.4
38
Not enough data
9.1
46
Not enough data
9.2
40
Predictive Analytics
Not enough data
7.1
39
Not enough data
8.5
39
Not enough data
8.1
38
Not enough data
8.6
43
Sales Management
Not enough data
9.3
46
Not enough data
7.1
40
Not enough data
8.4
41
Not enough data
8.6
43
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
9.2
6
Not enough data
7.9
7
Not enough data
8.1
6
Not enough data
Not enough data
Feedback
Not enough data
8.3
5
Not enough data
6.3
5
Not enough data
8.3
5
Not enough data
6.0
5
Not enough data
10.0
7
Not enough data
8.3
5
Not enough data
7.5
6
Generative AI
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dooly and Scratchpad are categorized as Sales Engagement, AI Sales Assistant, and Sales Performance Management
Unique Categories
Dooly is categorized as Salesforce AppExchange Apps
Scratchpad is categorized as Productivity Bots, Sales Analytics, Conversation Intelligence, and Sales Coaching
Reviews
Reviewers' Company Size
Dooly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Scratchpad
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
51.2%
Information Technology and Services
15.9%
Marketing and Advertising
6.4%
Construction
4.0%
Internet
3.4%
Other
19.2%
Computer Software
45.6%
Information Technology and Services
19.0%
Financial Services
4.1%
Marketing and Advertising
3.0%
Telecommunications
2.3%
Other
26.0%
Most Helpful Reviews
Dooly
Most Helpful Favorable Review
Kyle P.
Verified User in Construction
How fast I can pull in salesforce fields to my call notes with a simple /. I can also build my own board views without having to create salesforce reports for quick updates with opps.
Most Helpful Critical Review
Verified User in Computer Software
There isn't much I dislike. However, I don't like going into the platform every time. An extension would be helpful
Scratchpad
Most Helpful Favorable Review
Verified User in Information Technology and Services
I love the ease of which scratchpad enables me to update forecast and pipeline opportunities without having to navigate salesforce. Super simple straight from my home page on my preferred browser. Good integration.
Most Helpful Critical Review
Jeremy W.
Verified User in Consumer Goods
One of my biggest pain points for the team is tracking emails and activities in an efficient way. I wish there was a way to pull Gmail right into scratchpad so it could track the emails being sent and tie them to the contact. The current Gmail tool for...
Kyle P.
Verified User in Construction
How fast I can pull in salesforce fields to my call notes with a simple /. I can also build my own board views without having to create salesforce reports for quick updates with opps.
Verified User in Information Technology and Services
I love the ease of which scratchpad enables me to update forecast and pipeline opportunities without having to navigate salesforce. Super simple straight from my home page on my preferred browser. Good integration.
Verified User in Computer Software
There isn't much I dislike. However, I don't like going into the platform every time. An extension would be helpful
Jeremy W.
Verified User in Consumer Goods
One of my biggest pain points for the team is tracking emails and activities in an efficient way. I wish there was a way to pull Gmail right into scratchpad so it could track the emails being sent and tie them to the contact. The current Gmail tool for...
Discussions
How can I correct my mistake if I choose the wrong contact/account to assign my note to?
2 comments
JS
Move the note.Read more
Do I need to be a Salesforce Admin to set up Dooly?
1 comment
Official Response from Dooly
No, Dooly auto-configures to your Salesforce instance. The setup time is literally less than a minute.Read more
Do I need permission to sign up with Dooly?
1 comment
Official Response from Dooly
Dooly is certified on the AppExchange which you are free to access with a basic Salesforce license. Having undergone Salesforce.com's security review process...Read more
What's a scratchpad?
8 comments
KP
Scratchpad is the name of the software that helps sales reps use Salesforces easily and more efficiently by directly integrateing to Salesforce to do things...Read more
How do you get Scratchpad on Google Chrome?
3 comments
BG
Here's a help center article with a little more information for you: https://help.scratchpad.com/en/articles/6454935-chrome-extension-vs-web-appRead more
Can I share my scratch pad with the other users in org
2 comments
AD
Yes, their is a share function for pipeline (list views) as well as the ability to make public to the org. Read more
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