Introducing G2.ai, the future of software buying.Try now
Compare DocuWare and OpenText Extended ECM 
At a Glance
Market Segments
Mid-Market (42.5% of reviews)
Enterprise (35.4% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Contact Us
DocuWare
Star Rating
(241)4.4 out of 5
Market Segments
Mid-Market (42.5% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Free Trial is available
Learn more about DocuWareOpenText Extended ECM
Star Rating
(68)4.1 out of 5
Market Segments
Enterprise (35.4% of reviews)
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that DocuWare excels in its Search functionality, scoring 9.6, which allows for quick and efficient retrieval of documents. In contrast, OpenText Extended ECM's search feature only scores 7.9, leading reviewers to mention that finding specific documents can be more cumbersome.
- Reviewers mention that DocuWare's Web Interface is highly intuitive, with a score of 9.1, making it easier for users to navigate and manage documents. OpenText Extended ECM, with a score of 7.8, is noted by users as less user-friendly, which can hinder productivity.
- G2 users highlight DocuWare's superior File Type Support with a score of 9.3, allowing for a wider range of document formats. In comparison, OpenText Extended ECM's score of 8.1 indicates limitations that some users find frustrating when working with diverse file types.
- Users on G2 report that DocuWare's Mobile Apps are robust and user-friendly, scoring 8.9, which facilitates document access on the go. OpenText Extended ECM's mobile capabilities, scoring 8.3, are seen as less comprehensive, leading to some dissatisfaction among mobile users.
- Reviewers say that DocuWare's Quality of Support is exceptional, with a score of 8.9, often citing responsive customer service as a key benefit. Conversely, OpenText Extended ECM's support, scoring 7.9, is viewed as less reliable, with users mentioning longer response times.
- Users report that DocuWare's Collaboration features, scoring 8.8, allow for seamless document sharing and simultaneous editing, enhancing teamwork. In contrast, OpenText Extended ECM's collaboration tools, with a score of 8.1, are perceived as lacking in functionality, which can impede collaborative efforts.
Featured Products
Sponsored
EasySend
(16)
Enterprise Content Management (ECM)
Visit Website
Sponsored
Tally
(41)
Enterprise Content Management (ECM)
Visit Website
Sponsored
BILL AP/AR
(1200)
Enterprise Content Management (ECM)
Visit Website
Pricing
Entry-Level Pricing
OpenText Extended ECM
X1 Plan - Boost team productivity
Contact Us
Best-in-class content services platform—with ready-to-use business processes, integrated Microsoft Teams collaboration, viewing and automated security and governance.
- Document Management
- Business Workspaces
- Governance and Protection
Free Trial
DocuWare
Free Trial is available
OpenText Extended ECM
No trial information availableRatings
Meets Requirements
9.0
209
8.2
57
Ease of Use
8.8
211
8.0
57
Ease of Setup
7.9
76
7.0
28
Ease of Admin
8.2
63
7.5
28
Quality of Support
8.9
202
7.9
55
Has the product been a good partner in doing business?
9.0
63
7.3
27
Product Direction (% positive)
9.4
208
7.5
57
Features by Category
File Management
8.0
9
8.0
14
9.1
9
7.8
12
9.3
9
8.1
12
9.6
9
7.9
11
8.9
9
8.3
13
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
9.4
9
7.9
13
9.4
9
8.2
12
7.8
9
8.0
11
8.9
9
7.4
13
Administration
9.4
9
8.3
10
8.9
9
7.9
13
9.3
9
7.9
13
6.7
9
8.2
10
8.0
9
7.5
10
8.3
9
7.6
12
9.3
9
8.2
10
Platform
8.8
10
8.0
11
8.7
10
8.2
14
8.3
10
8.1
13
8.5
10
8.8
11
8.3
10
8.2
14
Edit
9.2
18
Not enough data
8.3
18
Not enough data
8.3
17
Not enough data
8.1
17
Not enough data
Logistics
9.0
20
Not enough data
8.8
20
Not enough data
8.9
19
Not enough data
9.6
19
Not enough data
9.4
18
Not enough data
Setup
8.1
18
Not enough data
8.3
18
Not enough data
7.8
18
Not enough data
8.4
18
Not enough data
Management
8.0
18
Not enough data
8.2
18
Not enough data
8.2
18
Not enough data
Generative AI
7.4
15
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
9.3
95
|
Verified
Not enough data
8.2
12
Not enough data
9.2
95
|
Verified
Not enough data
Invoice Processing
9.0
92
|
Verified
Not enough data
8.8
86
|
Verified
Not enough data
9.1
91
|
Verified
Not enough data
8.6
20
Not enough data
Analytics
9.1
89
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
86
|
Verified
Not enough data
Integration
9.0
91
|
Verified
Not enough data
8.9
87
|
Verified
Not enough data
9.0
89
|
Verified
Not enough data
Risk
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Recovery
Feature Not Available
Not enough data
7.9
11
Not enough data
Audit
8.9
11
Not enough data
Feature Not Available
Not enough data
9.3
9
Not enough data
9.6
13
Not enough data
Fraud
Feature Not Available
Not enough data
8.9
11
Not enough data
Feature Not Available
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
9.0
13
Not enough data
7.1
13
Not enough data
6.5
12
Not enough data
Document Processing
9.4
13
Not enough data
9.0
13
Not enough data
8.5
13
Not enough data
8.6
13
Not enough data
8.6
13
Not enough data
Platform Additional Functionality
8.8
13
Not enough data
8.7
13
Not enough data
7.7
13
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Customization
8.9
9
Not enough data
8.5
9
Not enough data
9.4
9
Not enough data
8.9
9
Not enough data
Additional Functionality
8.9
9
Not enough data
6.1
9
Not enough data
9.3
9
Not enough data
7.2
9
Not enough data
8.5
9
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dashboards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.1
145
8.4
43
8.8
139
8.3
40
8.9
139
8.4
35
8.9
138
8.5
41
8.8
137
8.1
38
8.6
136
8.0
41
8.9
128
7.8
37
8.5
131
7.9
38
8.7
124
8.1
37
8.8
146
7.7
41
8.8
140
8.0
41
8.8
122
7.4
28
Workflow
9.0
136
7.9
38
8.9
132
7.7
37
8.7
134
7.9
37
8.8
143
8.5
41
8.8
130
8.2
33
Platform
9.0
126
8.3
33
8.8
146
7.9
43
8.6
135
8.2
41
8.9
137
8.1
37
8.7
127
8.1
36
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
9.1
78
Not enough data
9.2
78
Not enough data
9.2
79
Not enough data
Feature Not Available
Not enough data
8.8
78
Not enough data
8.8
78
Not enough data
Platform Additional Functionality
Feature Not Available
Not enough data
9.0
78
Not enough data
Feature Not Available
Not enough data
9.1
79
Not enough data
9.0
78
Not enough data
Platform Data
Feature Not Available
Not enough data
8.8
78
Not enough data
9.0
79
Not enough data
Platform
8.3
20
Not enough data
8.5
17
Not enough data
9.0
10
Not enough data
9.2
23
Not enough data
8.8
23
Not enough data
8.9
15
Not enough data
7.5
12
Not enough data
7.3
15
Not enough data
Recruiting and Onboarding
8.8
77
Not enough data
9.2
78
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
DocuWare and OpenText Extended ECM are categorized as Cloud Content Collaboration and Enterprise Content Management (ECM)
Unique Categories
DocuWare is categorized as Engineering Document Management, Workflow Management, Document Scanning, AP Automation, OCR, Online Form Builder, Onboarding, Intelligent Document Processing (IDP), and Document Management
OpenText Extended ECM has no unique categories
Reviews
Reviewers' Company Size
DocuWare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText Extended ECM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Pharmaceuticals
8.8%
Information Technology and Services
8.8%
Management Consulting
3.5%
Insurance
3.5%
Accounting
3.5%
Other
71.9%
Information Technology and Services
12.3%
Oil & Energy
7.7%
Computer Software
7.7%
Financial Services
6.2%
Transportation/Trucking/Railroad
4.6%
Other
61.5%
Most Helpful Reviews
DocuWare
Most Helpful Favorable Review
Blanca M.
Verified User in Hospital & Health Care
Docuware allows users to obtain and examine Document papers in a single, easy-to-use platform. The user interface is simple and easy to use. If there is a problem with file access, there is always another file online on the backup disk since Docuware...
Most Helpful Critical Review
Verified User in Hospitality
It takes a little bit to get used to, so may not be user friendly for not so tech savy individuals.
OpenText Extended ECM
Most Helpful Favorable Review
Paola P.
Verified User in Government Administration
As an instructor for this software I find it to be user friendly. I like that we are able to customize the software to our specific needs. I like that we can and bring in blocks of documentation at once.
Most Helpful Critical Review
Verified User in Information Technology and Services
Security in terms of adding and removing privileges is terrible. Part of this is due to the setup of our current environment. If you want to update permissions for a specific folder, you have to push those privileges down to all files, which in some cases...
Blanca M.
Verified User in Hospital & Health Care
Docuware allows users to obtain and examine Document papers in a single, easy-to-use platform. The user interface is simple and easy to use. If there is a problem with file access, there is always another file online on the backup disk since Docuware...
Paola P.
Verified User in Government Administration
As an instructor for this software I find it to be user friendly. I like that we are able to customize the software to our specific needs. I like that we can and bring in blocks of documentation at once.
Verified User in Hospitality
It takes a little bit to get used to, so may not be user friendly for not so tech savy individuals.
Verified User in Information Technology and Services
Security in terms of adding and removing privileges is terrible. Part of this is due to the setup of our current environment. If you want to update permissions for a specific folder, you have to push those privileges down to all files, which in some cases...
Discussions
Does DocuWare integrate with other applications and hardware?
2 comments
Official Response from DocuWare
Yes. DocuWare offers pre-built integration connectors for SAP, Outlook, SharePoint and others. In addition, our Smart Connect product enables content access...Read more
Is DocuWare secure?
2 comments
Official Response from DocuWare
Yes. The system provides robust security at the document and information level, including tight control over user and admin rights. At the system level, all...Read more
What are the primary business benefits of DocuWare?
2 comments
Official Response from DocuWare
From our many conversations with customers, we’ve identified three strategic benefits common to almost all:
1. Taking big steps in digital...Read more
OpenText Extended ECM has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
