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- Designer for ServiceNow
- Lucid Visual Collaboration Suite
- Designer for ServiceNow-vs-Lucid Visual Collaboration Suite
Compare Designer and Lucid Visual Collaboration Suite 
At a Glance
Market Segments
Enterprise (50.0% of reviews)
Small-Business (39.3% of reviews)
Entry-Level Pricing
No pricing available
$0.00
Designer
Star Rating
(10)4.7 out of 5
Market Segments
Enterprise (50.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about DesignerLucid Visual Collaboration Suite
Star Rating
(6,472)4.5 out of 5
Market Segments
Small-Business (39.3% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that the "Ease of Setup" is notably higher for Designer (9.7) compared to Lucid Visual Collaboration Suite (9.1), making it a more user-friendly option for those looking to get started quickly.
- Reviewers mention that Lucid Visual Collaboration Suite excels in "Document Collaboration" with a score of 9.2, indicating a strong capability for teams needing to work together on documents effectively, while Designer's score in this area is not specified.
- G2 users highlight that Designer has superior "Quality of Support" (9.5) compared to Lucid Visual Collaboration Suite (8.8), suggesting that users may find more reliable assistance when issues arise with Designer.
- Users on G2 appreciate the "Collaborative Editing" feature in both products, but Lucid Visual Collaboration Suite scores slightly lower (8.9) than Designer, which indicates that Designer may offer a more seamless collaborative experience.
- Reviewers say that Lucid Visual Collaboration Suite has a larger user base in the Small-Business segment (39.4% of reviews), while Designer is favored by Enterprise users (50.0% of reviews), suggesting that the choice may depend on the size and needs of the organization.
- Users report that both products offer "Drag-and-Drop" functionality, but Lucid Visual Collaboration Suite scores higher (9.1) than Designer, indicating a potentially smoother user experience when organizing content.
Featured Products
Sponsored
Functionly
(23)
Wireframing
Visit Website
Pricing
Entry-Level Pricing
Designer
No pricing availableLucid Visual Collaboration Suite
Free Bundle
$0.00
Free Bundle includes:
- 3 editable Lucidchart documents
- 3 editable Lucidspark boards
- 60 shapes per Lucidchart document
Free Trial
Designer
Free Trial is available
Lucid Visual Collaboration Suite
Free Trial is available
Ratings
Meets Requirements
8.8
8
9.0
5,036
Ease of Use
9.4
8
8.8
5,108
Ease of Setup
9.7
6
9.1
2,031
Ease of Admin
Not enough data
9.0
1,055
Quality of Support
9.5
7
8.8
2,984
Has the product been a good partner in doing business?
Not enough data
9.1
982
Product Direction (% positive)
8.5
8
8.6
4,716
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
7.9
632
Not enough data
7.7
590
Not enough data
8.5
704
Not enough data
8.3
668
Not enough data
7.7
560
Editing & Design
Not enough data
9.0
762
Not enough data
8.7
698
Not enough data
8.7
748
Not enough data
8.7
733
Not enough data
8.5
694
Agentic AI - Org Chart
Not enough data
Not enough data
Not enough data
Not enough data
Design Tools
Not enough data
8.9
1467
Not enough data
8.8
1503
Not enough data
8.9
1439
Not enough data
8.6
1417
Not enough data
9.0
1500
Communication Tools
Not enough data
8.2
1155
Not enough data
8.7
1367
Integrations
Not enough data
7.7
982
Not enough data
8.7
1363
Software Offering
Not enough data
9.0
1456
Not enough data
7.6
699
Not enough data
7.2
803
Agentic AI - Collaborative Whiteboard
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
Not enough data
8.9
638
Not enough data
8.1
600
Not enough data
8.6
623
Visual Tools
Not enough data
8.6
630
Not enough data
8.6
612
Not enough data
8.1
588
Mind Map Availability
Not enough data
8.4
611
Not enough data
8.2
585
Not enough data
7.2
558
Not enough data
8.4
597
Agentic AI - Mind Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.5
515
Not enough data
8.5
509
Not enough data
8.8
515
Not enough data
8.1
471
Not enough data
7.5
438
Agentic AI - Customer Journey Mapping
Not enough data
Not enough data
Collaboration
Not enough data
8.5
1126
Not enough data
8.3
1162
Not enough data
8.7
1425
Not enough data
Feature Not Available
Hardware
Not enough data
Feature Not Available
Not enough data
8.7
1269
Security
Not enough data
8.6
1345
Not enough data
9.0
1331
Agentic AI - Visual Collaboration Platforms
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.4
326
Not enough data
8.7
344
Not enough data
8.4
331
Not enough data
8.6
341
Not enough data
8.5
344
Platform Additional Functionality
Not enough data
8.4
329
Not enough data
8.3
316
Not enough data
8.7
343
Categories
Categories
Shared Categories
Designer and Lucid Visual Collaboration Suite are categorized as Diagramming
Unique Categories
Designer is categorized as ServiceNow Store Apps
Lucid Visual Collaboration Suite is categorized as Org Chart, Wireframing, Collaborative Whiteboard, Mind Mapping, Customer Journey Mapping, and Visual Collaboration Platforms
Reviews
Reviewers' Company Size
Designer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lucid Visual Collaboration Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Utilities
10.0%
Retail
10.0%
Real Estate
10.0%
Packaging and Containers
10.0%
Information Technology and Services
10.0%
Other
50.0%
Computer Software
15.1%
Information Technology and Services
14.6%
Financial Services
5.5%
Marketing and Advertising
3.6%
Hospital & Health Care
3.2%
Other
58.0%
Most Helpful Reviews
Designer
Most Helpful Favorable Review
Thomas B.
Verified User in Financial Services
I like the ability to visualize the current state of our CMDB or Business Service, and then use that to plan out changes. By having the up to date information presented if there is a change that you are unaware of it will show up in your new design plans...
Most Helpful Critical Review
Verified User in Packaging and Containers
We've found nothing we dislike within the system at this time.
Lucid Visual Collaboration Suite
Most Helpful Favorable Review
Philip B.
Verified User in Market Research
Lucidchart is a platform-neutral way to create appealing diagrams in both industry-standard and also ad-hoc styles. The user experience is remarkably responsive, published images are suitable for projected presentations and printed documents, the product is...
Most Helpful Critical Review
Jonathan D.
Verified User in Computer Software
I remember not liking how annoying it was to try to enter a list of people with their names. For example when creating a organization flow chart, you have to manually enter each person's name and position/title. I wish that there was some tool that would...
Thomas B.
Verified User in Financial Services
I like the ability to visualize the current state of our CMDB or Business Service, and then use that to plan out changes. By having the up to date information presented if there is a change that you are unaware of it will show up in your new design plans...
Philip B.
Verified User in Market Research
Lucidchart is a platform-neutral way to create appealing diagrams in both industry-standard and also ad-hoc styles. The user experience is remarkably responsive, published images are suitable for projected presentations and printed documents, the product is...
Verified User in Packaging and Containers
We've found nothing we dislike within the system at this time.
Jonathan D.
Verified User in Computer Software
I remember not liking how annoying it was to try to enter a list of people with their names. For example when creating a organization flow chart, you have to manually enter each person's name and position/title. I wish that there was some tool that would...
Discussions
Designer has no discussions with answers
How can I work offline?
3 comments
VR
1. Go to ACCOUNT SETTINGS that is an option placed below your username.
2. Once there, on the left, select OFFLINE SETTINGS.
3. You will find this: "Make...Read more
What can you do with Lucidchart?
2 comments
NG
Lucid chart provided better customer experience for creating the system design diagrams and sequence diagrams with text to diagram features. The diagrams...Read more
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