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Compare Crowd Signal and SurveyMonkey 
At a Glance
Market Segments
Mid-Market (41.4% of reviews)
Small-Business (36.3% of reviews)
Entry-Level Pricing
Free
Contact Us
Crowd Signal
Star Rating
(29)4.2 out of 5
Market Segments
Mid-Market (41.4% of reviews)
Entry-Level Pricing
Free
Browse all 3 pricing plansSurveyMonkey
Star Rating
(23,040)4.4 out of 5
Market Segments
Small-Business (36.3% of reviews)
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurveyMonkey excels in its Survey Builder, achieving a score of 9.0, which reviewers mention makes it easy to create complex surveys with a variety of question types. In contrast, Crowd Signal's Survey Builder, while functional, scored lower at 8.9, indicating it may not be as intuitive for users.
- Reviewers mention that SurveyMonkey's ease of use is rated at 9.2, with many users appreciating its straightforward interface. Conversely, Crowd Signal, with a score of 8.9, is noted to have a slightly steeper learning curve, which some users find challenging.
- G2 users highlight SurveyMonkey's superior quality of support, rated at 8.6, with many praising the responsiveness and helpfulness of the support team. In comparison, Crowd Signal's support quality is rated lower at 7.7, leading some users to express frustration with slower response times.
- Users on G2 report that SurveyMonkey offers robust customization options, particularly with its Conditional Logic feature, scoring 8.5. This allows for more tailored survey experiences. Crowd Signal, while offering customization, scored lower in this area, which users say limits their ability to create dynamic surveys.
- Reviewers mention that SurveyMonkey's reporting and analytics capabilities are strong, with a score of 8.6, providing users with valuable insights into survey results. In contrast, Crowd Signal's reporting features, while adequate, scored lower, leading some users to feel they lack depth in analysis.
- Users say that SurveyMonkey's ability to handle multilingual surveys, rated at 8.2, is a significant advantage for businesses operating in diverse markets. Crowd Signal, while offering some multilingual support, does not match this capability, which users report can be a limitation for global outreach.
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Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Crowd Signal
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.3
22
9.0
20,257
Ease of Use
8.9
22
9.2
20,362
Ease of Setup
9.6
9
9.0
7,711
Ease of Admin
8.7
9
8.9
7,540
Quality of Support
7.7
15
8.6
14,346
Has the product been a good partner in doing business?
8.8
8
8.8
6,590
Product Direction (% positive)
5.2
22
7.7
19,817
Features by Category
Feedback Management
Not enough data
7.4
98
Not enough data
7.8
98
Not enough data
8.0
97
Feedback Analysis
Not enough data
7.9
94
Not enough data
7.7
94
Not enough data
7.3
92
Feedback Sources
Not enough data
8.1
95
Not enough data
8.9
95
Not enough data
7.6
92
Not enough data
7.5
92
Generative AI
Not enough data
7.2
86
Not enough data
7.4
39
Survey Management
Not enough data
9.0
1185
Not enough data
8.9
1223
Not enough data
8.5
1147
Not enough data
8.8
1189
Survey Customization
Not enough data
8.5
985
Not enough data
8.2
1016
Not enough data
8.1
918
Not enough data
8.1
744
Survey Insights
Not enough data
8.6
1138
Not enough data
8.0
781
Not enough data
8.6
1088
Not enough data
8.4
981
Agentic AI - Survey
Not enough data
5.0
7
Not enough data
6.1
6
Not enough data
6.1
6
Customization
Not enough data
8.6
171
Not enough data
8.3
155
Not enough data
8.8
176
Not enough data
8.7
183
Additional Functionality
Not enough data
8.3
139
Not enough data
7.7
117
Not enough data
8.3
161
Not enough data
7.9
118
Not enough data
8.6
166
Categories
Categories
Shared Categories
Crowd Signal and SurveyMonkey are categorized as Survey
Unique Categories
Crowd Signal has no unique categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
Crowd Signal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
13.8%
Internet
10.3%
Information Technology and Services
10.3%
Broadcast Media
6.9%
Writing and Editing
3.4%
Other
55.2%
Education Management
8.6%
Hospital & Health Care
5.9%
Higher Education
5.9%
Marketing and Advertising
5.1%
Non-Profit Organization Management
4.8%
Other
69.7%
Most Helpful Reviews
Crowd Signal
Most Helpful Favorable Review
Verified User in Computer Software
I cannot stress enough how easy it is to create a survey with Polldaddy. A beginner could easily set up and send a survey in minutes.
Most Helpful Critical Review
Verified User in Accounting
The site feels dated. I think it needs a refresh along with some new ways of designing surveys and polls.
SurveyMonkey
Most Helpful Favorable Review
Sandi S.
Verified User in Entertainment
I like how easy SurveyMonkey makes it to set up a survey and send it out, either to a targeted audience that you specify, or to your own list... or to simply post a link somewhere.
Most Helpful Critical Review
Pat M.
Verified User in Market Research
The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...
Verified User in Computer Software
I cannot stress enough how easy it is to create a survey with Polldaddy. A beginner could easily set up and send a survey in minutes.
Sandi S.
Verified User in Entertainment
I like how easy SurveyMonkey makes it to set up a survey and send it out, either to a targeted audience that you specify, or to your own list... or to simply post a link somewhere.
Verified User in Accounting
The site feels dated. I think it needs a refresh along with some new ways of designing surveys and polls.
Pat M.
Verified User in Market Research
The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...
Alternatives
Discussions
Crowd Signal has no discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 comments
TB
Yes, you can.Read more
What is SurveyMonkey used for?
6 comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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