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Compare Copilot and Otter.ai 
At a Glance
Market Segments
Small-Business (96.3% of reviews)
Small-Business (74.4% of reviews)
Entry-Level Pricing
$39.00 Per Month
$240.00 1 User Per Year
Copilot
Star Rating
(245)4.8 out of 5
Market Segments
Small-Business (96.3% of reviews)
Entry-Level Pricing
$39.00 Per Month
Free Trial is available
Browse all 3 pricing plansOtter.ai
Star Rating
(302)4.3 out of 5
Market Segments
Small-Business (74.4% of reviews)
Entry-Level Pricing
$240.00 1 User Per Year
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Otter.ai excels in its Real-Time Transcription feature, providing accurate and immediate transcriptions during meetings, which is particularly beneficial for users who need to capture discussions verbatim. In contrast, Copilot's transcription capabilities are noted to be less robust, with some users mentioning occasional inaccuracies.
- Reviewers mention that Copilot shines in its AI Meeting Assistants functionalities, particularly in Automated Note-Taking and Action Item Tracking, which streamline post-meeting follow-ups. Users on G2 appreciate how these features help in organizing tasks and ensuring accountability.
- G2 users highlight that Otter.ai's Document Collaboration tools are user-friendly, allowing multiple users to edit and comment in real-time, which enhances teamwork. However, some users feel that Copilot's collaboration features are less intuitive, making it harder to manage shared documents effectively.
- Users say that Otter.ai's Device Syncing is seamless, allowing access to transcriptions across multiple devices without hassle. In contrast, Copilot's syncing capabilities have been described as inconsistent, leading to frustration among users who switch between devices frequently.
- Reviewers mention that Copilot's Web Application is highly rated for its user interface, making navigation and task management straightforward. On the other hand, users report that Otter.ai's web interface can be less visually appealing and harder to navigate, which may hinder user experience.
- Users on G2 appreciate Otter.ai's File Type Support, which accommodates various formats, making it versatile for different user needs. Conversely, Copilot's file management features are seen as limited, with some users expressing a desire for broader support of file types.
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Pricing
Entry-Level Pricing
Copilot
Starter
$39.00
Per Month
For new businesses
- CRM
- Client portal
- Messaging and team inbox
Otter.ai
Otter Business
$240.00
1 User Per Year
Boost Meeting Productivity and Collaboration with AI Meeting Notes
- Live AI Meeting Transcript with Live Meeting Summary
- Team Admin Workspace features: usage analytics, prioritized support
- Joins up to 3 concurrent virtual meetings to automatically write and share notes
Free Trial
Copilot
Free Trial is available
Otter.ai
Free Trial is available
Ratings
Meets Requirements
8.9
192
8.6
247
Ease of Use
9.4
198
9.0
250
Ease of Setup
9.4
177
9.0
149
Ease of Admin
9.4
170
8.5
58
Quality of Support
9.5
176
8.4
159
Has the product been a good partner in doing business?
9.5
163
8.3
53
Product Direction (% positive)
9.7
181
8.7
237
Features by Category
Signature Process
9.3
48
Not enough data
8.7
45
Not enough data
9.5
49
Not enough data
8.9
46
Not enough data
8.6
47
Not enough data
7.5
43
Not enough data
8.2
44
Not enough data
8.7
45
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
8.6
43
Not enough data
9.0
42
Not enough data
8.9
41
Not enough data
Platform
9.1
52
Not enough data
9.0
48
Not enough data
8.9
49
Not enough data
9.4
48
Not enough data
8.9
48
Not enough data
File Management
9.4
29
Not enough data
9.5
31
Not enough data
9.7
31
Not enough data
9.2
31
Not enough data
8.0
24
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
9.4
29
Not enough data
9.7
31
Not enough data
9.0
25
Not enough data
8.6
24
Not enough data
Administration
9.6
32
Not enough data
9.7
30
Not enough data
9.3
29
Not enough data
9.7
29
Not enough data
9.2
26
Not enough data
9.3
25
Not enough data
9.5
31
Not enough data
Platform
8.8
26
Not enough data
9.2
34
Not enough data
9.0
28
Not enough data
9.1
28
Not enough data
8.9
29
Not enough data
Document Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration and Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Contract Management Platform Features
8.3
17
Not enough data
7.7
16
Not enough data
8.2
16
Not enough data
8.1
16
Not enough data
8.0
16
Not enough data
8.9
15
Not enough data
8.8
15
Not enough data
8.8
15
Not enough data
8.3
15
Not enough data
7.9
15
Not enough data
Generative AI
5.3
11
Not enough data
5.5
11
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
5.9
61
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Organization
Not enough data
Feature Not Available
Not enough data
8.3
61
Not enough data
Feature Not Available
Performance Analysis
Not enough data
6.5
62
Not enough data
6.7
61
Sales Analysis
Not enough data
5.9
59
Not enough data
Feature Not Available
Generative AI
Not enough data
8.0
56
Not enough data
8.5
55
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
7.7
5
Not enough data
8.3
6
Not enough data
8.6
6
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.1
6
Not enough data
8.6
7
Not enough data
8.1
6
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Billing
8.1
8
Not enough data
7.5
8
Not enough data
7.3
8
Not enough data
5.2
8
Not enough data
Dunning
7.1
8
Not enough data
6.5
8
Not enough data
5.8
8
Not enough data
Performance
6.9
8
Not enough data
6.0
8
Not enough data
5.8
8
Not enough data
Reporting
3.3
6
Not enough data
2.0
5
Not enough data
2.0
5
Not enough data
Agentic AI - Subscription Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
8.9
61
Not enough data
8.3
60
Not enough data
8.7
58
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
7.8
46
Not enough data
8.8
54
Not enough data
8.7
53
Generative AI
Not enough data
8.7
52
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
7.2
6
Not enough data
6.7
6
Not enough data
1.9
6
Not enough data
Design
6.9
6
Not enough data
4.7
6
Not enough data
6.4
6
Not enough data
4.7
5
Not enough data
7.7
5
Not enough data
Generative AI
1.7
5
Not enough data
2.3
5
Not enough data
Payment Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Options
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Content
8.1
135
Not enough data
7.7
122
Not enough data
8.6
135
Not enough data
8.8
132
Not enough data
8.7
125
Not enough data
Collaboration
8.4
133
Not enough data
8.9
136
Not enough data
8.1
130
Not enough data
7.7
118
Not enough data
6.6
114
Not enough data
6.3
111
Not enough data
Voice
Not enough data
8.5
118
Not enough data
8.0
127
Transcription
Not enough data
7.5
124
Not enough data
8.5
112
Not enough data
7.8
96
Not enough data
7.7
96
Editing
Not enough data
8.0
110
Not enough data
7.5
106
Not enough data
7.8
112
Not enough data
Feature Not Available
Integration
Not enough data
7.8
97
Not enough data
Feature Not Available
Not enough data
8.2
110
Not enough data
7.7
93
Not enough data
8.0
105
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
8.6
50
Not enough data
9.2
55
Not enough data
9.2
54
Not enough data
Bill Processing
8.4
50
Not enough data
7.9
44
Not enough data
8.7
51
Not enough data
Integration
8.2
46
Not enough data
8.7
52
Not enough data
7.7
39
Not enough data
Onboarding Setup
9.2
15
Not enough data
8.2
15
Not enough data
7.2
15
Not enough data
Project Tracking
5.9
15
Not enough data
5.7
15
Not enough data
8.3
16
Not enough data
8.2
15
Not enough data
7.1
15
Not enough data
Customer Engagement
9.3
16
Not enough data
9.5
16
Not enough data
9.0
16
Not enough data
9.1
16
Not enough data
7.9
16
Not enough data
Functionality
8.9
44
Not enough data
8.5
42
Not enough data
9.2
46
Not enough data
8.6
47
Not enough data
Cloud Support
8.8
43
Not enough data
8.5
40
Not enough data
8.5
40
Not enough data
Automation
8.4
39
Not enough data
8.4
43
Not enough data
Customization
8.7
27
Not enough data
6.9
26
Not enough data
7.5
27
Not enough data
7.5
28
Not enough data
Additional Functionality
8.1
28
Not enough data
6.3
25
Not enough data
9.3
28
Not enough data
8.5
26
Not enough data
8.2
26
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Meeting Automation - AI Meeting Assistants
Not enough data
8.8
81
Not enough data
7.9
81
Not enough data
8.4
80
Meeting Insights - AI Meeting Assistants
Not enough data
7.8
78
Not enough data
7.4
78
Not enough data
8.6
81
Accessibility - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
8.5
81
Not enough data
Feature Not Available
Deployment & Integration - Voice Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization - Voice Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security & Compliance - Voice Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced AI & Biometric Features - Voice Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Voice Recognition
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
User Interface Design
8.5
10
Not enough data
9.1
11
Not enough data
8.9
9
Not enough data
9.3
10
Not enough data
Data Control
9.8
9
Not enough data
9.3
9
Not enough data
8.5
9
Not enough data
Publishing
9.3
10
Not enough data
9.0
10
Not enough data
8.9
9
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
9.3
7
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.4
6
Not enough data
Growth
8.7
5
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Content
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
9.0
5
Not enough data
Support
9.7
5
Not enough data
Categories
Categories
Shared Categories
Copilot and Otter.ai share no categories
Unique Categories
Copilot is categorized as Payment Processing, Customer Communications Management, Subscription Billing, Cloud File Storage, Online Form Builder, No-Code Development Platforms, Website Builder, Cloud Content Collaboration, E-Signature, Billing, Proposal, Contract Management, Client Onboarding, and Client Portal
Otter.ai is categorized as Transcription, Business Instant Messaging, Conversation Intelligence, AI Sales Assistant, Note-Taking Software, Voice Recognition, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Copilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
24.1%
Accounting
14.1%
Consulting
7.9%
Financial Services
6.6%
Information Technology and Services
5.8%
Other
41.5%
Marketing and Advertising
14.7%
Computer Software
13.0%
Information Technology and Services
6.1%
Financial Services
5.8%
Higher Education
5.5%
Other
54.9%
Most Helpful Reviews
Copilot
Most Helpful Favorable Review
Elia A.
Verified User in Marketing and Advertising
The layout makes everything so straightforward for the client that there's no guessing where the client needs to go to do anything. Add the functionality and customizability of extensions for custom sidebar entries, and I couldn't be happier to be a Portal...
Most Helpful Critical Review
Verified User in Media Production
The "custom apps" suck... these features are the most lacking and least professional looking.
Otter.ai
Most Helpful Favorable Review
Stephen H.
Verified User in Writing and Editing
I've used Otter for transcribing my videos so I can have subtitles. All I have to do is shoot the video, edit it, then upload it into Otter and it reads the file and builds the transcript out, saving me countless hours of typing it all up.
Most Helpful Critical Review
Verified User in Biotechnology
No Video replay! Otter is old technology, speech to text. It was great when it came out 5 years ago, but the products today have passed Otter by. Otter is great for transcription, but why use it when you can get transcription for free now from Google,...
Elia A.
Verified User in Marketing and Advertising
The layout makes everything so straightforward for the client that there's no guessing where the client needs to go to do anything. Add the functionality and customizability of extensions for custom sidebar entries, and I couldn't be happier to be a Portal...
Stephen H.
Verified User in Writing and Editing
I've used Otter for transcribing my videos so I can have subtitles. All I have to do is shoot the video, edit it, then upload it into Otter and it reads the file and builds the transcript out, saving me countless hours of typing it all up.
Verified User in Media Production
The "custom apps" suck... these features are the most lacking and least professional looking.
Verified User in Biotechnology
No Video replay! Otter is old technology, speech to text. It was great when it came out 5 years ago, but the products today have passed Otter by. Otter is great for transcription, but why use it when you can get transcription for free now from Google,...
Discussions
i want a software to save my document files
2 comments
MH
The phrase "works wonders" is already in English and means that something is extremely effective or successful in producing a desired result.Read more
Copilot has no more discussions with answers
What does otter AI do?
2 comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
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