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Compare Connecteam and Homebase 
At a Glance
Market Segments
Small-Business (85.5% of reviews)
Small-Business (82.2% of reviews)
Entry-Level Pricing
Free 10 Users
Free 1 Location
Connecteam
Star Rating
(2,661)4.6 out of 5
Market Segments
Small-Business (85.5% of reviews)
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 5 pricing plansHomebase
Star Rating
(188)4.3 out of 5
Market Segments
Small-Business (82.2% of reviews)
Entry-Level Pricing
Free 1 Location
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Homebase excels in Shift Scheduling with a score of 9.4, making it a favorite for businesses needing reliable scheduling tools. In contrast, Connecteam, while still strong at 9.2, does not offer the same level of user satisfaction in this area.
- Reviewers mention that Connecteam shines in Quality of Support, scoring 9.2 compared to Homebase's 8.4. Users appreciate the responsiveness and helpfulness of Connecteam's support team, which is often highlighted in reviews.
- G2 users indicate that Connecteam's Process Automation features are superior, scoring 8.7 versus Homebase's 7.0. Users appreciate the ability to automate repetitive tasks, which saves time and increases efficiency.
- Users on G2 report that Homebase has a slight edge in Team Communication with a score of 9.8, while Connecteam follows with 9.3. Reviewers highlight Homebase's intuitive messaging features that enhance team collaboration.
- Reviewers mention that Connecteam offers better Customization options, scoring 8.7 compared to Homebase's 7.7. Users value the flexibility to tailor the software to their specific business needs, which is a significant advantage for Connecteam.
- Users say that both products are free at entry level, but Connecteam's extensive features and user-friendly interface make it a more appealing choice for small businesses looking to maximize their investment.
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Pricing
Entry-Level Pricing
Connecteam
Small Business
Free
10 Users
Everything a small business needs.
Up to 10 users.
- Full access to our most popular features
- All Hubs are included - Operations, Communications, HR & Skills
- Everything a small business needs
Homebase
Basic
Free
1 Location
Get started with Homebase and set up a new team.
- Up to 20 employees
- Basic scheduling
- Basic time tracking
Free Trial
Connecteam
Free Trial is available
Homebase
Free Trial is available
Ratings
Meets Requirements
9.0
2,545
8.6
170
Ease of Use
9.0
2,605
8.9
172
Ease of Setup
9.0
2,474
9.0
114
Ease of Admin
9.0
2,273
9.1
103
Quality of Support
9.2
2,101
8.5
138
Has the product been a good partner in doing business?
9.3
2,169
8.7
100
Product Direction (% positive)
9.6
2,559
8.5
168
Features by Category
Ticket and Case Management
9.2
64
Not enough data
9.1
63
Not enough data
9.1
61
Not enough data
8.9
62
Not enough data
Feature Not Available
Not enough data
9.0
61
Not enough data
9.1
60
Not enough data
8.9
61
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.9
61
Not enough data
Feature Not Available
Not enough data
9.2
60
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.2
96
Not enough data
Feature Not Available
Not enough data
9.3
94
Not enough data
8.7
93
Not enough data
8.9
90
Not enough data
8.9
92
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Self Service
Not enough data
7.9
20
Not enough data
7.0
20
Not enough data
7.4
21
Administration
Not enough data
8.1
21
Not enough data
6.3
22
Not enough data
7.6
20
Not enough data
7.1
18
Not enough data
6.0
19
Not enough data
5.9
19
Not enough data
7.0
21
Not enough data
6.4
20
Not enough data
6.2
18
Taxes
Not enough data
6.5
19
Not enough data
6.5
19
Not enough data
6.0
19
Integration
Not enough data
6.0
18
Not enough data
7.3
22
Not enough data
6.4
17
Not enough data
6.3
18
Platform
Not enough data
7.8
20
Not enough data
7.9
21
Not enough data
7.8
21
Not enough data
8.0
21
Automation
8.7
1082
7.2
42
Logistics
8.6
1048
7.2
46
8.5
1039
7.3
45
8.4
1060
7.5
41
Management
8.9
1056
8.0
47
9.0
1054
8.2
47
8.8
1057
7.8
45
9.1
1072
8.0
47
9.1
1063
7.9
47
9.1
1080
8.7
47
8.6
1025
7.9
46
Monitoring
8.4
1030
7.9
41
8.5
1020
7.8
39
8.1
991
6.9
38
Business Instant Messaging
8.8
392
Not enough data
9.1
404
Not enough data
8.7
389
Not enough data
Business Instant Messaging
7.7
367
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
9.1
391
Not enough data
9.0
387
Not enough data
8.0
373
Not enough data
Generative AI - Business Instant Messaging
7.4
290
Not enough data
AI - Business Instant Messaging
7.4
287
Not enough data
7.6
286
Not enough data
7.2
285
Not enough data
7.5
286
Not enough data
Agentic AI - Business Instant Messaging
6.3
10
Not enough data
6.3
10
Not enough data
Platform
9.5
31
Not enough data
9.5
31
Not enough data
Feature Not Available
Not enough data
9.3
32
Not enough data
9.3
31
Not enough data
9.5
31
Not enough data
9.4
30
Not enough data
9.2
30
Not enough data
Platform Basics
8.4
28
8.4
20
9.6
32
7.9
21
8.9
30
7.9
21
Platform Data
9.3
30
8.7
21
8.6
32
8.3
21
Platform Additional Functionality
9.1
30
7.3
21
9.2
30
9.1
21
8.5
30
8.7
21
Agentic AI - Restaurant Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.7
34
Not enough data
7.9
34
Not enough data
Back Office
7.2
34
Not enough data
8.8
33
Not enough data
8.2
36
Not enough data
Feature Not Available
Not enough data
Front of Office
6.0
31
Not enough data
Feature Not Available
Not enough data
6.0
32
Not enough data
5.2
30
Not enough data
Platform Data
Feature Not Available
Not enough data
Agentic AI - Restaurant Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.4
30
Not enough data
5.9
29
Not enough data
Guide Options
8.0
373
Not enough data
8.3
383
Not enough data
8.5
387
Not enough data
8.8
394
Not enough data
9.0
392
Not enough data
Guide Tools
8.5
370
Not enough data
8.5
374
Not enough data
8.6
372
Not enough data
8.5
370
Not enough data
Access Options
8.2
361
Not enough data
8.9
379
Not enough data
8.8
368
Not enough data
Functionality
8.0
262
Not enough data
8.9
284
Not enough data
8.7
275
Not enough data
8.5
272
Not enough data
Management
8.8
277
Not enough data
8.6
265
Not enough data
8.6
264
Not enough data
8.4
254
Not enough data
Information Distribution
8.6
1106
Not enough data
7.8
1076
Not enough data
8.9
1119
Not enough data
Feature Not Available
Not enough data
8.3
1068
Not enough data
Employee Engagement
8.7
1113
Not enough data
8.9
1093
Not enough data
9.0
1089
Not enough data
7.9
1049
Not enough data
9.1
1117
Not enough data
8.9
906
Not enough data
8.2
863
Not enough data
9.0
900
Not enough data
User Experience & Accessibility - Employee Communications
8.8
860
Not enough data
8.5
858
Not enough data
8.2
835
Not enough data
8.5
853
Not enough data
Content Distribution - Employee Communications
8.6
860
Not enough data
7.8
831
Not enough data
8.0
836
Not enough data
Additional Features - Employee Communications
8.3
846
Not enough data
8.2
845
Not enough data
7.9
829
Not enough data
Agentic AI - Employee Communications
7.8
13
Not enough data
7.8
13
Not enough data
Platform Basics
8.4
1203
7.8
71
9.0
1243
8.2
73
9.1
1242
8.4
74
Platform Content
8.4
1212
7.9
71
8.3
1179
7.4
58
8.3
1198
7.2
57
Platform Additional Functionality
7.9
1095
7.3
59
9.1
1206
8.6
70
Feature Not Available
7.4
62
8.7
1199
7.6
60
Feature Not Available
7.7
57
Platform Basics
8.9
320
Not enough data
9.2
318
Not enough data
9.3
312
Not enough data
Platform Content
8.8
312
Not enough data
8.7
305
Not enough data
8.7
315
Not enough data
Platform Additional Functionality
8.2
300
Not enough data
9.3
310
Not enough data
7.7
298
Not enough data
9.1
302
Not enough data
8.6
307
Not enough data
Generative AI
7.3
27
Not enough data
6.9
26
Not enough data
Before the Job
8.3
189
Not enough data
8.7
185
Not enough data
8.9
191
Not enough data
7.6
179
Not enough data
On the Job
8.7
188
Not enough data
9.2
192
Not enough data
7.7
182
Not enough data
7.2
179
Not enough data
7.1
175
Not enough data
After the Job
8.2
186
Not enough data
8.3
181
Not enough data
6.2
171
Not enough data
6.6
176
Not enough data
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
8.9
74
Not enough data
8.7
71
Not enough data
8.7
72
Not enough data
8.4
72
Not enough data
8.6
71
Not enough data
9.0
72
Not enough data
Communication Features - Frontline Worker Communication Platforms
9.3
75
Not enough data
9.3
73
Not enough data
9.1
74
Not enough data
8.9
76
Not enough data
Operations - Frontline Worker Communication Platforms
9.1
73
Not enough data
8.6
71
Not enough data
8.9
72
Not enough data
8.8
71
Not enough data
Agentic AI - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Feature Not Available
Not enough data
8.8
646
Not enough data
8.3
639
Not enough data
Platform Content
8.3
630
Not enough data
8.3
627
Not enough data
8.3
622
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
8.6
629
Not enough data
8.3
622
Not enough data
8.7
655
Not enough data
8.5
626
Not enough data
Platform
8.6
1183
7.8
21
7.7
1107
6.8
17
8.0
1093
7.4
17
9.0
1156
9.0
22
9.1
1165
9.1
22
9.2
1135
8.9
22
8.6
1132
8.1
19
9.0
1152
9.0
22
Time Tracking
9.2
1147
Not enough data
8.9
1132
Not enough data
8.5
1087
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Mobile Time Tracking
9.2
1137
Not enough data
Administration
Feature Not Available
Not enough data
8.8
1114
Not enough data
8.8
1140
Not enough data
8.6
1120
Not enough data
9.0
1114
Not enough data
Platform
8.6
1108
Not enough data
7.9
1002
Not enough data
8.2
1038
Not enough data
9.1
1098
Not enough data
9.0
1086
Not enough data
Feature Not Available
Not enough data
Platform
8.6
1183
7.8
21
7.7
1107
6.8
17
8.0
1093
7.4
17
9.0
1156
9.0
22
9.1
1165
9.1
22
9.2
1135
8.9
22
8.6
1132
8.1
19
9.0
1152
9.0
22
Workforce Management Platform Features
Feature Not Available
8.2
19
9.1
671
9.4
21
9.2
683
9.1
21
8.9
676
8.8
21
8.5
666
8.2
17
Feature Not Available
7.4
18
8.5
647
7.9
18
9.0
663
8.7
21
8.9
654
8.8
21
9.3
673
9.0
20
Categories
Categories
Shared Categories
Connecteam and Homebase are categorized as Restaurant Scheduling, Time & Attendance, Employee Scheduling, and Workforce Management
Unique Categories
Connecteam is categorized as Frontline Worker Communication Platforms, Employee Communications, Business Instant Messaging, Geofencing, Work Instructions, HIPAA Compliant Messaging, Employee Recognition, Employee Intranet, Employee Engagement, Restaurant Management, Cleaning Services, Time Tracking, Field Service Management, and Help Desk
Homebase is categorized as Payroll
Reviews
Reviewers' Company Size
Connecteam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Homebase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
12.5%
Retail
5.7%
Hospital & Health Care
5.1%
Health, Wellness and Fitness
4.7%
Hospitality
4.3%
Other
67.7%
Restaurants
17.3%
Food & Beverages
14.1%
Retail
9.7%
Hospitality
7.0%
Entertainment
4.3%
Other
47.6%
Most Helpful Reviews
Connecteam
Most Helpful Favorable Review
Verified User in Human Resources
Rostering and availability functions, ease of making your own forms for various functions
Most Helpful Critical Review
Virginia B.
Verified User in Hospitality
The scheduling app is not always easy to duplicate
Homebase
Most Helpful Favorable Review
Jared F.
Verified User in Food & Beverages
Its a great data base for all team members documents and personal info
Most Helpful Critical Review
Verified User in Financial Services
I don't have any notes for this category.
Verified User in Human Resources
Rostering and availability functions, ease of making your own forms for various functions
Jared F.
Verified User in Food & Beverages
Its a great data base for all team members documents and personal info
Virginia B.
Verified User in Hospitality
The scheduling app is not always easy to duplicate
Verified User in Financial Services
I don't have any notes for this category.
Discussions
Yes, employees can log in from a desktop computer or laptop.
2 comments
BT
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
Is a phone number mandatory for each employee?
2 comments
BT
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
Are annual plans paid in advance?
2 comments
BT
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
What is homebase software?
1 comment
Official Response from Homebase
Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and hiring,...Read more
Is Homebase legit?
1 comment
Official Response from Homebase
Yes. Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and...Read more
How does Homebase app work?
1 comment
Official Response from Homebase
Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and hiring,...Read more
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