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Compare Condens and Tetra Insights 
At a Glance
Market Segments
Small-Business (47.5% of reviews)
Small-Business (58.8% of reviews)
Entry-Level Pricing
Free Trial 1 User
$0.00
Condens
Star Rating
(83)4.8 out of 5
Market Segments
Small-Business (47.5% of reviews)
Entry-Level Pricing
Free Trial 1 User
Browse all 4 pricing plansTetra Insights
Star Rating
(17)4.6 out of 5
Market Segments
Small-Business (58.8% of reviews)
Entry-Level Pricing
$0.00
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Condens excels in Ease of Setup with a score of 9.4, making it a preferred choice for small businesses looking for a quick implementation, while Tetra Insights, with a score of 9.0, is slightly less efficient in this area.
- Reviewers mention that Condens offers superior Quality of Support with a score of 9.7, indicating a strong commitment to customer service, whereas Tetra Insights, although still high at 9.5, may not provide the same level of responsiveness.
- G2 users highlight that Condens shines in Team Collaboration with a score of 8.8, facilitating better communication among team members, while Tetra Insights falls behind at 7.7, suggesting potential challenges in collaborative efforts.
- Users on G2 note that Tetra Insights has a more robust Integrations feature, scoring 9.3 compared to Condens's 7.9, which allows for better connectivity with other tools and platforms, enhancing overall functionality.
- Reviewers mention that Condens's Tagging feature is highly rated at 9.5, making it easier to organize and retrieve information, while Tetra Insights, with a score of 9.3, still offers a solid tagging system but may not be as intuitive.
- Users say that Condens's Data Security is a strong point with a score of 9.2, providing peace of mind for businesses concerned about data protection, while Tetra Insights does not have a comparable score in this area, indicating potential vulnerabilities.
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Pricing
Entry-Level Pricing
Condens
Free Trial
Free Trial
1 User
Test Condens and all its features together with your team for free for 15 days.
- Unlimited projects & file uploads
- Unlimited automated transcription
- Analysis features
Tetra Insights
Free and Flexible
$0.00
Download and use Tetra Insights FREE with up to 3 hours audio & video upload per month included. Pay for additional audio & video uploads as you use. Great for very small teams with inconsistent or unknown workload.
- Unlimited Users, unlimited projects, unlimited storage
- Industry leading transcription
- Integrations with Zoom and Google Drive
Free Trial
Condens
Free Trial is available
Tetra Insights
Free Trial is available
Ratings
Meets Requirements
8.7
68
8.3
7
Ease of Use
9.1
69
9.0
7
Ease of Setup
9.3
33
9.0
5
Ease of Admin
9.7
15
Not enough data
Quality of Support
9.8
63
9.5
7
Has the product been a good partner in doing business?
9.9
13
10.0
5
Product Direction (% positive)
9.6
65
8.1
6
Features by Category
User Response Methods
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Participant Selection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Content Management
8.2
16
Not enough data
8.7
17
Not enough data
8.6
16
Not enough data
Content Discovery
8.8
17
Not enough data
8.5
16
Not enough data
7.8
17
Not enough data
6.8
13
Not enough data
9.1
16
Not enough data
8.6
14
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.9
48
7.7
5
8.9
47
Not enough data
9.2
47
Not enough data
Functionality
Feature Not Available
Not enough data
9.5
55
9.3
5
9.1
52
8.7
5
7.8
40
9.3
5
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Condens and Tetra Insights are categorized as User Research Repositories
Unique Categories
Condens is categorized as Insight Engines
Tetra Insights is categorized as User Research and Software Testing
Reviews
Reviewers' Company Size
Condens
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tetra Insights
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Design
13.8%
Computer Software
13.8%
Higher Education
11.3%
Research
10.0%
Information Technology and Services
5.0%
Other
46.3%
Information Technology and Services
17.6%
Management Consulting
11.8%
Legal Services
11.8%
Computer Software
11.8%
Security and Investigations
5.9%
Other
41.2%
Most Helpful Reviews
Condens
Most Helpful Favorable Review
Verified User in Financial Services
Condens has enough flexibility to help you customize for your org, but not so much flexibility that colleagues get confused when they log in occasionally. The ability to have a main view screen plus an editing sidebar is amazing for analysis. I also...
Most Helpful Critical Review
Tetra Insights
Most Helpful Favorable Review
Jesse W.
Verified User in Management Consulting
Tetra Insights is beautifully designed, a pleasure to use, and loaded with intuitive features. The transcription of zoom meetings with words and tags linked to video and speakers is seemless, making it a breeze to find any moment in an interview.
Most Helpful Critical Review
Verified User in Financial Services
Condens has enough flexibility to help you customize for your org, but not so much flexibility that colleagues get confused when they log in occasionally. The ability to have a main view screen plus an editing sidebar is amazing for analysis. I also...
Jesse W.
Verified User in Management Consulting
Tetra Insights is beautifully designed, a pleasure to use, and loaded with intuitive features. The transcription of zoom meetings with words and tags linked to video and speakers is seemless, making it a breeze to find any moment in an interview.
Alternatives
Discussions
How do create reports for usability testing?
1 comment
AK
Hi Jesús,
the ability to create charts and visualizations is one of the top items on our roadmap currently. This will help with report creation for...Read more
Condens has no more discussions with answers
Tetra Insights has no discussions with answers
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