Introducing G2.ai, the future of software buying.Try now
Compare ClockShark and When I Work 
At a Glance
Market Segments
Small-Business (87.2% of reviews)
Small-Business (59.7% of reviews)
Entry-Level Pricing
$10.00 Per Month
$3.00 1 user Per Month
ClockShark
Star Rating
(311)4.6 out of 5
Market Segments
Small-Business (87.2% of reviews)
Entry-Level Pricing
$10.00 Per Month
Free Trial is available
Browse all 2 pricing plansWhen I Work
Star Rating
(319)4.4 out of 5
Market Segments
Small-Business (59.7% of reviews)
Entry-Level Pricing
$3.00 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "When I Work" excels in "Ease of Completing Timesheets" with a score of 9.0, while "ClockShark" follows closely with 9.2, indicating that both platforms provide a user-friendly experience for time tracking, but "ClockShark" has a slight edge.
- Reviewers mention that "ClockShark" shines in "Quality of Support" with a score of 9.6, significantly higher than "When I Work" at 8.3, suggesting that users may find more responsive and helpful customer service with "ClockShark".
- G2 users highlight "ClockShark's" superior "Performance" rating of 9.1 compared to "When I Work's" 8.7, indicating that "ClockShark" may offer a more reliable and efficient platform for managing time and attendance.
- Users on G2 report that "When I Work" has a more affordable entry-level price of $1.50 compared to "ClockShark's" $10.00, making it a more budget-friendly option for small businesses looking to manage their workforce.
- Reviewers say that "ClockShark" provides better "Tracking Time to Project/Task" with a score of 9.3, while "When I Work" scores 8.7, suggesting that "ClockShark" may offer more robust features for project-based time tracking.
- Users report that "When I Work" has a higher score in "User Access" at 9.0 compared to "ClockShark's" 8.0, indicating that "When I Work" may offer more flexible user management options for businesses with varying access needs.
Featured Products
Sponsored
Buddy Punch
(308)
Workforce Management
Visit Website
Sponsored
Celayix
(12)
Workforce Management
Visit Website
Pricing
Entry-Level Pricing
ClockShark
Pro Plan Monthly
$10.00
Per Month
$10/user/mo + $60 base fee/mo (base fee includes 1 admin)
- Includes all features in the Standard plan plus:
- Advanced Job Costing Controls
- Multi-Department/Office Controls
When I Work
Single Location or Schedule
$3.00
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
ClockShark
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
9.1
268
8.7
271
Ease of Use
9.3
270
8.7
274
Ease of Setup
9.2
233
8.7
140
Ease of Admin
9.2
237
8.7
140
Quality of Support
9.6
258
8.4
217
Has the product been a good partner in doing business?
9.4
232
8.6
133
Product Direction (% positive)
9.7
270
8.9
257
Features by Category
Automation
Not enough data
7.7
19
Logistics
Not enough data
7.5
19
Not enough data
7.4
19
Not enough data
7.5
19
Management
Not enough data
7.7
18
Not enough data
7.6
18
Not enough data
7.8
18
Not enough data
8.6
17
Not enough data
8.2
18
Not enough data
8.5
18
Not enough data
8.3
18
Monitoring
Not enough data
7.5
18
Not enough data
8.1
18
Not enough data
7.2
18
Platform Basics
8.9
26
7.9
52
9.4
26
9.0
64
9.1
27
8.8
64
Platform Content
8.4
24
8.4
53
7.7
23
8.0
37
7.8
20
Feature Not Available
Platform Additional Functionality
7.8
24
7.3
44
9.0
25
9.0
61
7.1
18
7.9
45
8.7
25
8.6
48
8.7
22
8.2
48
Time Tracking
9.2
198
8.9
85
9.3
185
8.6
74
8.3
30
9.0
59
Client Invoicing
7.0
28
8.1
37
6.8
29
8.3
36
8.4
105
7.7
39
Mobile Time Tracking
9.4
181
9.0
78
Administration
8.9
153
8.2
55
8.8
146
8.8
72
8.4
148
8.9
79
8.8
125
8.6
52
9.0
182
8.8
73
Platform
8.8
177
8.5
57
Feature Not Available
8.2
47
Feature Not Available
8.4
49
9.1
188
8.9
79
9.1
179
9.0
74
8.3
118
7.7
51
Platform
Not enough data
8.0
55
Not enough data
6.8
19
Not enough data
8.0
36
Not enough data
8.5
60
Not enough data
9.0
61
Not enough data
8.7
60
Not enough data
8.0
45
Not enough data
8.6
60
Workforce Management Platform Features
Not enough data
8.3
58
Not enough data
9.1
89
Not enough data
9.0
82
Not enough data
8.9
80
Not enough data
8.1
55
Not enough data
8.0
55
Not enough data
8.1
51
Not enough data
8.7
70
Not enough data
8.7
84
Not enough data
8.3
82
Categories
Categories
Shared Categories
ClockShark and When I Work are categorized as Employee Scheduling and Time Tracking
Unique Categories
ClockShark has no unique categories
When I Work is categorized as Workforce Management and Time & Attendance
Reviews
Reviewers' Company Size
ClockShark
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
60.1%
Real Estate
2.3%
Information Technology and Services
2.3%
Retail
2.0%
Electrical/Electronic Manufacturing
2.0%
Other
31.2%
Hospital & Health Care
10.2%
Retail
7.3%
Hospitality
5.8%
Food & Beverages
5.8%
Consumer Services
5.1%
Other
65.8%
Most Helpful Reviews
ClockShark
Most Helpful Favorable Review
Linda S.
Verified User in Electrical/Electronic Manufacturing
It is very easy for our guys in the field to use. I can manage all of the times sheets ans see where everyone was. The summary for each employee makes it very easy to compute payroll. In the reports you can track how many hours and at what job each employee...
Most Helpful Critical Review
Mabel M.
Verified User in Construction
It is very buggy. The owner cannot stop getting alert emails despite me fixing his account and speaking to their customer service. On the flip side of that, I need the alert emails but can't seem to get any. After alerting customer service of these issues...
When I Work
Most Helpful Favorable Review
Verified User in Apparel & Fashion
I like that it is so easy to see my shifts and to ask off!
Most Helpful Critical Review
Adam C.
Verified User in Non-Profit Organization Management
It seems like once every employee is in the system then it should be a little easier. We are still trying to get everyone in to set it up. Seems a little too busy for some of the employees who are used to a simple schedule sheet.
Linda S.
Verified User in Electrical/Electronic Manufacturing
It is very easy for our guys in the field to use. I can manage all of the times sheets ans see where everyone was. The summary for each employee makes it very easy to compute payroll. In the reports you can track how many hours and at what job each employee...
Verified User in Apparel & Fashion
I like that it is so easy to see my shifts and to ask off!
Mabel M.
Verified User in Construction
It is very buggy. The owner cannot stop getting alert emails despite me fixing his account and speaking to their customer service. On the flip side of that, I need the alert emails but can't seem to get any. After alerting customer service of these issues...
Adam C.
Verified User in Non-Profit Organization Management
It seems like once every employee is in the system then it should be a little easier. We are still trying to get everyone in to set it up. Seems a little too busy for some of the employees who are used to a simple schedule sheet.
Alternatives
Discussions
Is there an "archive" feature for Jobs that are completed?
5 comments
BL
Not specifically that I am aware of. When we complete a job, I just inactivate it so that it does not show up on the employees' app on their phone as a...Read more
Yes, you can add and remove employees easily.
2 comments
CV
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
Can I add all my employees to my trial account?
1 comment
CS
Certainly! Please provide the text in the Unknown Language that you would like me to translate into English.Read more
How can I interface with my Scheduling Coordinator about requests other than time off?
3 comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
