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- Salesforce Commerce for B2C
- Cleverbridge-vs-Salesforce Commerce for B2C
Compare Cleverbridge and Salesforce Commerce for B2C 
At a Glance
Market Segments
Mid-Market (43.4% of reviews)
Mid-Market (40.0% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Cleverbridge
Star Rating
(57)4.3 out of 5
Market Segments
Mid-Market (43.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CleverbridgeSalesforce Commerce for B2C
Star Rating
(452)4.3 out of 5
Market Segments
Mid-Market (40.0% of reviews)
Entry-Level Pricing
Contact Us Per Year
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Commerce for B2C excels in Product Recommendations with a score of 9.2, while Cleverbridge, although strong, scores slightly lower at 7.2. Reviewers mention that Salesforce's ability to provide tailored suggestions significantly enhances the shopping experience.
- Reviewers mention that Salesforce Commerce for B2C offers superior Product Search capabilities, scoring 9.3 compared to Cleverbridge's 8.9. Users on G2 appreciate the intuitive search functionality that helps customers find products quickly and efficiently.
- G2 users highlight that Salesforce Commerce for B2C has a more robust Web Content Management system, scoring 8.9, which allows for easier updates and management of online content compared to Cleverbridge's score of 8.6. Users say this feature is crucial for maintaining an engaging online presence.
- Users report that Cleverbridge shines in Billing Automation, with a score of 8.7, which is higher than Salesforce's 7.9. Reviewers mention that Cleverbridge's automated billing processes save time and reduce errors, making it a preferred choice for businesses focused on efficiency.
- Reviewers mention that Salesforce Commerce for B2C provides a more comprehensive Reporting & Analytics feature, scoring 9.0, while Cleverbridge scores 8.5. Users on G2 appreciate the depth of insights available in Salesforce, which aids in strategic decision-making.
- Users say that Salesforce Commerce for B2C's Customization options are more extensive, scoring 8.5 compared to Cleverbridge's 7.5. Reviewers mention that the ability to tailor the platform to specific business needs is a significant advantage for Salesforce users.
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Pricing
Entry-Level Pricing
Cleverbridge
No pricing availableSalesforce Commerce for B2C
B2C Commerce - Growth
Contact Us
Per Year
Deliver better commerce experiences with a platform for growth.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Free Trial
Cleverbridge
No trial information availableSalesforce Commerce for B2C
No trial information availableRatings
Meets Requirements
8.4
52
8.6
307
Ease of Use
8.2
53
8.3
336
Ease of Setup
8.0
35
7.9
167
Ease of Admin
8.5
31
8.1
119
Quality of Support
8.9
51
8.3
291
Has the product been a good partner in doing business?
8.7
31
8.6
116
Product Direction (% positive)
8.2
53
8.5
291
Features by Category
Billing and Payments
Not enough data
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
Revenue Recognition
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Billing
7.8
9
|
Verified
Not enough data
7.1
8
|
Verified
Not enough data
6.3
8
|
Verified
Not enough data
6.4
6
|
Verified
Not enough data
Dunning
6.1
6
|
Verified
Not enough data
Feature Not Available
Not enough data
7.9
8
|
Verified
Not enough data
Performance
6.7
8
|
Verified
Not enough data
7.4
9
|
Verified
Not enough data
6.7
8
|
Verified
Not enough data
Reporting
8.1
8
|
Verified
Not enough data
7.9
7
|
Verified
Not enough data
7.7
8
|
Verified
Not enough data
Agentic AI - Subscription Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
8.3
26
Not enough data
8.4
26
Not enough data
8.5
25
Not enough data
8.4
26
Personalization
Not enough data
8.3
26
Not enough data
8.2
26
Not enough data
8.5
27
Not enough data
8.5
25
Analysis
Not enough data
8.3
25
Not enough data
8.8
24
Not enough data
8.3
23
Payment Processing
9.0
8
Not enough data
9.4
9
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
Administration
8.5
8
Not enough data
8.3
7
Not enough data
7.9
7
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
Payment Options
8.8
7
Not enough data
8.3
7
Not enough data
Security
8.9
6
Not enough data
Platform
8.1
7
Not enough data
9.3
7
Not enough data
Merchandising
Not enough data
9.2
19
Not enough data
9.3
19
Not enough data
9.4
19
Not enough data
8.6
19
Not enough data
8.9
19
Analytics
Not enough data
9.4
19
Not enough data
9.3
19
Administration
Not enough data
9.3
18
Not enough data
9.0
18
Administration
Not enough data
8.9
22
Not enough data
8.7
21
Not enough data
8.7
22
Integrations
Not enough data
8.8
22
Not enough data
8.9
22
Not enough data
8.7
22
Cart Management
Not enough data
8.3
23
Not enough data
8.7
22
Not enough data
8.5
21
Not enough data
8.6
22
Bill Generation
7.8
10
Not enough data
8.9
12
Not enough data
9.0
12
Not enough data
Bill Processing
8.1
9
Not enough data
7.1
7
Not enough data
8.5
9
Not enough data
Integration
8.7
9
Not enough data
9.0
10
Not enough data
8.5
8
Not enough data
Order Management
8.0
5
|
Verified
Not enough data
8.8
7
|
Verified
Not enough data
9.0
7
|
Verified
Not enough data
9.0
7
|
Verified
Not enough data
Products & Plans
8.1
6
|
Verified
Not enough data
Not enough data
Not enough data
8.3
5
|
Verified
Not enough data
9.2
6
|
Verified
Not enough data
Pricing
9.2
6
|
Verified
Not enough data
9.5
7
|
Verified
Not enough data
7.5
6
|
Verified
Not enough data
Revenue Management
8.7
5
|
Verified
Not enough data
7.7
5
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
Integration
9.3
5
|
Verified
Not enough data
9.0
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
Agentic AI - Subscription Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tracking
9.4
6
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
7.3
5
Not enough data
9.0
5
Not enough data
Integrations
Not enough data
Not enough data
Remittance
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Headless Commerce
7.5
10
8.1
79
7.0
9
8.5
82
7.4
9
8.5
80
7.0
9
8.5
84
7.4
9
8.4
82
Generative AI
Not enough data
8.0
64
Not enough data
7.7
68
Agentic AI - E-Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising/Marketing
Feature Not Available
8.2
193
Feature Not Available
8.3
138
7.3
30
8.1
207
8.2
34
7.9
200
7.4
27
7.6
187
Feature Not Available
8.0
186
Feature Not Available
8.1
183
Product Catalog
Feature Not Available
8.4
195
8.4
28
8.2
195
Feature Not Available
8.2
202
8.5
25
8.2
175
Order Process
8.5
36
8.3
197
8.4
25
8.2
193
8.3
35
8.3
190
8.7
34
8.3
194
8.6
33
8.2
196
8.2
33
7.9
183
8.2
19
8.2
185
Feature Not Available
8.1
168
Multi-Channel Support
7.1
25
8.3
181
7.9
16
8.2
184
Feature Not Available
8.3
168
8.0
32
8.2
187
Feature Not Available
8.0
173
6.9
14
8.2
113
7.6
16
8.2
163
Platform
8.2
30
8.2
178
7.6
30
8.3
194
7.1
18
8.3
181
8.3
27
8.4
197
8.2
28
8.1
202
8.9
28
8.6
191
7.8
20
8.6
179
8.4
28
8.5
183
7.8
25
8.3
169
8.2
28
8.5
165
8.3
25
8.4
176
8.8
27
8.5
197
Payment processing - Merchant of Record
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.3
5
Not enough data
8.0
5
Not enough data
8.9
6
Not enough data
Tax management - Merchant of Record
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
Security and Compliance - Merchant of Record
Not enough data
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Administration - Merchant of Record
9.4
6
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Reporting
Not enough data
8.5
25
Not enough data
8.5
25
Omnichannel Features
Not enough data
7.8
24
Not enough data
8.1
24
Not enough data
8.2
23
Not enough data
8.5
24
Not enough data
8.5
24
Not enough data
8.6
25
Not enough data
8.2
24
Categories
Categories
Shared Categories
Cleverbridge and Salesforce Commerce for B2C are categorized as E-Commerce Platforms
Unique Categories
Cleverbridge is categorized as Subscription Billing, Subscription Revenue Management, Billing, Subscription Management, Payment Processing, Sales Tax and VAT Compliance, and Merchant of Record
Salesforce Commerce for B2C is categorized as E-Merchandising, Mobile E-Commerce, Omnichannel Commerce, and Shopping Cart
Reviews
Reviewers' Company Size
Cleverbridge
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Commerce for B2C
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
51.8%
Information Technology and Services
17.9%
Computer & Network Security
7.1%
Mechanical or Industrial Engineering
3.6%
Internet
3.6%
Other
16.1%
Retail
13.9%
Information Technology and Services
10.8%
Computer Software
8.9%
Apparel & Fashion
6.3%
Consumer Goods
4.3%
Other
55.8%
Most Helpful Reviews
Cleverbridge
Most Helpful Favorable Review
Wencheng S.
Verified User
I like Cleverbridge's cart-customization ability. Unlike other platforms, whose cart pages layout are always the same, Cleverbridge can create cart layout according to your own design, or even better, they can recommend one layout for you according to...
Most Helpful Critical Review
Rusty P.
Verified User in Medical Devices
I have had a lot of issues with slow interaction between the front-end and back-end, leading to duplicate orders or delays.
Salesforce Commerce for B2C
Most Helpful Favorable Review
Thomas H.
Verified User in Cosmetics
Demandware allows us to run our eCommerce business with a small team but without limiting our capabilities. The platform has been extremely reliable (no downtime outside of scheduled maintenance) and scalable. We deal with massive spikes of traffic and...
Most Helpful Critical Review
Verified User in Higher Education
There are almost too many options, too many areas one can go down a rabbit hole. The whole interface feels old and the functionality feels behind other email service providers like Mailchimp. The product does not feel like one you can open out of the box...
Wencheng S.
Verified User
I like Cleverbridge's cart-customization ability. Unlike other platforms, whose cart pages layout are always the same, Cleverbridge can create cart layout according to your own design, or even better, they can recommend one layout for you according to...
Thomas H.
Verified User in Cosmetics
Demandware allows us to run our eCommerce business with a small team but without limiting our capabilities. The platform has been extremely reliable (no downtime outside of scheduled maintenance) and scalable. We deal with massive spikes of traffic and...
Rusty P.
Verified User in Medical Devices
I have had a lot of issues with slow interaction between the front-end and back-end, leading to duplicate orders or delays.
Verified User in Higher Education
There are almost too many options, too many areas one can go down a rabbit hole. The whole interface feels old and the functionality feels behind other email service providers like Mailchimp. The product does not feel like one you can open out of the box...
Alternatives
Discussions
Cleverbridge has no discussions with answers
What is a b2c platform?
1 comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is Salesforce commerce?
1 comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
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