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Compare ChatBot and Chatfuel 
At a Glance
Market Segments
Small-Business (52.4% of reviews)
Small-Business (86.0% of reviews)
Entry-Level Pricing
$50 per month
Free Trial
ChatBot
Star Rating
(22)4.5 out of 5
Market Segments
Small-Business (52.4% of reviews)
Entry-Level Pricing
$50 per month
Browse all 4 pricing plansChatfuel
Star Rating
(45)4.4 out of 5
Market Segments
Small-Business (86.0% of reviews)
Entry-Level Pricing
Free Trial
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chatfuel excels in its customization interface, allowing for a more tailored user experience, while ChatBot's interface is noted to be slightly less intuitive, making it harder for some users to navigate.
- Reviewers mention that ChatBot offers superior quality of support, with a score of 9.1 compared to Chatfuel's 8.4, indicating that users feel more supported when issues arise.
- G2 users highlight that Chatfuel's messaging sequencing feature is robust, scoring 9.0, which helps in creating effective drip campaigns, whereas ChatBot's sequencing capabilities are not as highly rated.
- Users on G2 report that ChatBot shines in product direction, achieving a perfect score of 10.0, suggesting that users feel confident in the future development of the product, while Chatfuel's score of 8.6 indicates some uncertainty.
- Reviewers say that Chatfuel's lead gathering capabilities are impressive, scoring 9.7, which is crucial for small businesses looking to convert leads into sales, while ChatBot's score of 8.3 in this area suggests it may not be as effective.
- Users report that ChatBot's AI text generation features are more advanced, providing better context management and natural conversation flow, which enhances user interaction compared to Chatfuel's offerings.
Featured Products
Sponsored
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Bot Platforms
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Bot Platforms
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Pricing
Entry-Level Pricing
ChatBot
Starter
$50
per month
For small companies.
- 1000 chats/mo included, then $0.01/chat
- 1 active chatbot
- Unlimited number of stories
Free Trial
ChatBot
Free Trial is available
Chatfuel
Free Trial is available
Ratings
Meets Requirements
9.2
19
8.9
36
Ease of Use
9.3
19
9.0
36
Ease of Setup
8.6
11
8.3
25
Ease of Admin
8.7
10
9.0
24
Quality of Support
9.1
18
8.4
31
Has the product been a good partner in doing business?
9.4
8
9.2
22
Product Direction (% positive)
10.0
17
8.6
34
Features by Category
Messenger
Not enough data
9.0
7
|
Verified
Not enough data
9.2
6
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
9.0
7
|
Verified
Channels
Not enough data
8.8
7
|
Verified
Not enough data
8.6
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
9.7
6
|
Verified
Not enough data
9.2
6
Not enough data
7.8
6
|
Verified
Not enough data
9.7
6
|
Verified
Not enough data
8.3
7
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ChatBot and Chatfuel are categorized as Bot Platforms
Unique Categories
ChatBot is categorized as Chatbots and AI Chatbots
Chatfuel is categorized as Conversational Marketing
Reviews
Reviewers' Company Size
ChatBot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Chatfuel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.0%
Retail
14.3%
Internet
14.3%
Financial Services
14.3%
Consumer Services
9.5%
Other
28.6%
Marketing and Advertising
23.3%
Information Technology and Services
14.0%
Non-Profit Organization Management
7.0%
Government Administration
4.7%
Financial Services
4.7%
Other
46.5%
Most Helpful Reviews
ChatBot
Most Helpful Favorable Review
Verified User in Financial Services
The E commerce platform and Live chat are my favourite.
Most Helpful Critical Review
Sameer G.
Verified User in Consumer Services
Expensive compared to other better alternatives; for live chat, you have to buy a separate live-chat subscription which is costly too.
Chatfuel
Most Helpful Favorable Review
Lewies V.
Verified User in Marketing and Advertising
Chatfuel has a very simple and clean user interface with a fantastic support group in Facebook.
Most Helpful Critical Review
Felix B.
Verified User in Consumer Goods
The Chatfuel pricing structure. The reason I am writing this review is to make it visible that Chatfuel will automatically increase your plan each month by default as your amount of "subscribers" increases. What I didn't understand was that ALL...
Verified User in Financial Services
The E commerce platform and Live chat are my favourite.
Lewies V.
Verified User in Marketing and Advertising
Chatfuel has a very simple and clean user interface with a fantastic support group in Facebook.
Sameer G.
Verified User in Consumer Services
Expensive compared to other better alternatives; for live chat, you have to buy a separate live-chat subscription which is costly too.
Felix B.
Verified User in Consumer Goods
The Chatfuel pricing structure. The reason I am writing this review is to make it visible that Chatfuel will automatically increase your plan each month by default as your amount of "subscribers" increases. What I didn't understand was that ALL...
Discussions
ChatBot has no discussions with answers
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