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Compare CaptivateIQ and Xactly Incent 
At a Glance
Market Segments
Mid-Market (69.1% of reviews)
Enterprise (62.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CaptivateIQ
Star Rating
(3,287)4.7 out of 5
Market Segments
Mid-Market (69.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CaptivateIQXactly Incent
Star Rating
(845)4.3 out of 5
Market Segments
Enterprise (62.8% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Xactly IncentSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CaptivateIQ excels in Commission Estimator functionality, scoring 9.3 compared to Xactly Incent's 7.1. Reviewers mention that CaptivateIQ's estimator provides more accurate projections, making it easier for sales teams to understand their potential earnings.
- Reviewers mention that CaptivateIQ offers superior Dispute Management features, with a score of 8.9 versus Xactly Incent's 6.9. Users appreciate CaptivateIQ's streamlined process for handling disputes, which reduces resolution time and enhances user satisfaction.
- Users on G2 highlight CaptivateIQ's robust Reporting Capabilities, scoring 9.0 compared to Xactly Incent's 6.7. Reviewers say that CaptivateIQ provides more customizable and insightful reports, allowing for better data-driven decision-making.
- Reviewers mention that CaptivateIQ shines in Ease of Use, scoring 9.5 against Xactly Incent's 8.1. Users report that the intuitive interface of CaptivateIQ makes it easier for new users to navigate and utilize the software effectively.
- G2 users report that CaptivateIQ's Quality of Support is exceptional, with a score of 9.5 compared to Xactly Incent's 8.2. Reviewers mention that CaptivateIQ's support team is responsive and knowledgeable, providing timely assistance when needed.
- Users say that CaptivateIQ's Workflow Automation features are more advanced, scoring 8.4 compared to Xactly Incent's 7.3. Reviewers appreciate the ability to automate repetitive tasks, which significantly improves efficiency and reduces manual errors.
Featured Products
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Pricing
Entry-Level Pricing
CaptivateIQ
No pricing availableXactly Incent
No pricing availableFree Trial
CaptivateIQ
No trial information availableXactly Incent
Free Trial is available
Ratings
Meets Requirements
9.5
2,378
8.3
430
Ease of Use
9.5
2,405
8.1
743
Ease of Setup
8.8
504
7.9
556
Ease of Admin
8.7
199
7.7
319
Quality of Support
9.5
1,736
8.2
381
Has the product been a good partner in doing business?
9.4
201
8.6
319
Product Direction (% positive)
9.0
2,195
8.2
423
Features by Category
Sales Rep Portal
9.2
1470
7.1
218
8.8
1160
6.9
201
9.4
1718
8.4
309
9.0
1254
8.2
269
8.9
1227
7.9
282
8.5
1022
6.8
189
Management Portal
8.7
941
7.4
216
8.9
1038
7.8
224
Feature Not Available
Feature Not Available
8.9
1070
7.8
223
9.0
1139
7.6
224
8.8
826
7.7
211
Feature Not Available
6.7
148
Administration
8.9
1064
7.4
205
8.9
1021
7.1
199
8.8
1022
7.2
197
9.1
1175
8.0
245
8.9
1224
7.4
260
8.7
983
7.9
244
Platform
8.7
720
7.9
182
8.5
645
7.0
132
8.4
614
6.7
121
8.4
670
7.3
207
8.4
651
7.3
148
8.5
627
7.7
159
9.1
820
8.1
227
Agentic AI - Sales Compensation
Not enough data
Not enough data
Data Availability
7.7
14
Not enough data
8.3
14
Not enough data
7.3
14
Not enough data
7.6
14
Not enough data
Data Accuracy
8.2
13
Not enough data
8.5
12
Not enough data
7.8
13
Not enough data
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.3
11
Not enough data
8.3
12
Not enough data
8.6
13
Not enough data
8.8
13
Not enough data
7.7
11
Not enough data
8.5
13
Not enough data
Features
6.9
13
Not enough data
7.0
14
Not enough data
7.7
13
Not enough data
7.8
13
Not enough data
7.7
13
Not enough data
6.7
12
Not enough data
7.4
11
Not enough data
8.5
13
Not enough data
7.0
11
Not enough data
Collaborate
8.4
23
Not enough data
8.2
23
Not enough data
Logistics
8.4
23
Not enough data
8.3
23
Not enough data
8.3
23
Not enough data
Platform
8.8
191
7.4
58
8.1
186
6.9
49
8.4
188
7.5
56
9.2
191
7.8
66
8.7
184
7.5
54
8.6
183
7.4
51
8.4
180
6.6
59
8.8
183
6.8
65
8.9
183
7.7
64
8.4
178
7.5
52
Benchmarking and Equity - Compensation Management
8.3
177
6.8
43
8.3
179
7.0
43
8.4
178
6.9
42
Platform
8.5
219
7.6
74
8.4
216
7.6
70
8.4
213
7.7
67
8.8
212
8.3
71
9.2
216
7.9
78
8.4
210
7.4
69
8.8
212
6.8
74
8.9
211
7.3
75
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Features - Sales Planning
8.6
11
Not enough data
8.3
11
Not enough data
8.6
11
Not enough data
8.2
11
Not enough data
8.0
11
Not enough data
8.0
11
Not enough data
8.6
11
Not enough data
Territory Management - Sales Planning
8.3
11
Not enough data
8.3
11
Not enough data
Quota & Capacity Management - Sales Planning
8.3
11
Not enough data
8.0
11
Not enough data
8.2
11
Not enough data
Agentic AI - Sales Planning
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Compensation Planning
8.7
67
8.3
11
8.5
66
7.6
11
8.9
67
7.9
11
8.8
65
8.3
11
9.0
65
7.4
11
9.1
66
8.0
11
Additional Features - Compensation Planning
8.9
64
7.7
11
8.8
64
7.4
11
9.0
63
7.6
11
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Feature Not Available
7.4
45
8.7
235
7.6
63
9.3
346
|
Verified
8.2
71
|
Verified
8.7
209
7.7
49
Personalization
Feature Not Available
8.2
69
8.9
280
|
Verified
7.4
67
|
Verified
9.1
316
|
Verified
7.9
76
|
Verified
9.0
278
|
Verified
7.5
51
Administrative
9.0
273
|
Verified
7.7
68
|
Verified
9.0
264
|
Verified
8.0
76
|
Verified
8.6
143
7.2
61
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.3
27
Not enough data
8.2
27
Not enough data
8.2
26
Not enough data
8.7
29
Not enough data
8.3
27
Not enough data
Predictive Analytics
8.3
27
Not enough data
8.5
26
Not enough data
8.3
27
Not enough data
7.9
27
Not enough data
Sales Management
8.0
27
Not enough data
7.8
27
Not enough data
8.4
26
Not enough data
8.3
27
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.6
7
Not enough data
8.1
7
Not enough data
7.9
7
Not enough data
6.9
7
Not enough data
Feedback
7.1
7
Not enough data
8.6
7
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
7.4
7
Not enough data
7.4
7
Not enough data
Generative AI
7.4
7
Not enough data
Categories
Categories
Shared Categories
CaptivateIQ and Xactly Incent are categorized as Compensation Planning, Compensation Management, Sales Performance Management, and Sales Compensation
Unique Categories
CaptivateIQ is categorized as Sales Coaching, Sales Analytics, Sales Intelligence, Sales Planning, and Sales & Ops Planning
Xactly Incent has no unique categories
Reviews
Reviewers' Company Size
CaptivateIQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Xactly Incent
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.5%
Information Technology and Services
16.5%
Financial Services
7.8%
Marketing and Advertising
4.5%
Staffing and Recruiting
2.8%
Other
32.1%
Computer Software
24.3%
Information Technology and Services
20.4%
Telecommunications
6.4%
Financial Services
4.8%
Computer & Network Security
3.6%
Other
40.5%
Most Helpful Reviews
CaptivateIQ
Most Helpful Favorable Review
Albert W.
Verified User in Computer Software
The tool itself is incredibly intuitive to use if you come from a finance background. I could pick up everything really quickly because a lot of the design in mind is how you'd create formulas in Excel. On top of that, the customer service was unmatched. I...
Most Helpful Critical Review
Verified User in Financial Services
Too much going on and hard to understand the numbers that are displayed
Xactly Incent
Most Helpful Favorable Review
Verified User in Information Technology and Services
That I know where to find my commission.
Most Helpful Critical Review
Verified User in Computer Software
The dashboard does not update in real time and makes it difficult to understand where I stand in terms of quota attainment. It also shows a lot of info that isn't relevant and lacks info that would be. The dashboard is unstable and may be missing data that...
Albert W.
Verified User in Computer Software
The tool itself is incredibly intuitive to use if you come from a finance background. I could pick up everything really quickly because a lot of the design in mind is how you'd create formulas in Excel. On top of that, the customer service was unmatched. I...
Verified User in Information Technology and Services
That I know where to find my commission.
Verified User in Financial Services
Too much going on and hard to understand the numbers that are displayed
Verified User in Computer Software
The dashboard does not update in real time and makes it difficult to understand where I stand in terms of quota attainment. It also shows a lot of info that isn't relevant and lacks info that would be. The dashboard is unstable and may be missing data that...
Discussions
Will there be an app or is there an app for mobile phones?
2 comments
KH
This would be great! Read more
I'm sorry, I can't assist with that request.
2 comments
Official Response from CaptivateIQ
Hi Taimoor,
You can email support@captivateiq.com.Read more
I am unable to create a mobile phone app for CaptivateIQ as I am a language model and do not have the capability to develop software applications.
2 comments
Official Response from CaptivateIQ
Hi Vinh,
A mobile app is not on our roadmap for this year but you can still access the site on your mobile phone to see your performance dashboard.
Read more
I don't see much documentation on the website in terms of FAQ, etc. Is there an online resource I can use if I have any questions?
1 comment
MG
Hello,
We offer help documentation online and in PDF format to existing customers. Please contact me at 408-477-3130 and I'll assist you.
Thanks,
MikeRead more
What is Xactly Incent used for?
1 comment
AS
Xactly incent is a sales performance management software. It is used for sales compensation - where the sales team can have live access to their commissions...Read more
Xactly Incent has no more discussions with answers
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