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Compare CaptivateIQ and Salesforce Spiff 
At a Glance
Market Segments
Mid-Market (69.2% of reviews)
Mid-Market (73.3% of reviews)
Entry-Level Pricing
No pricing available
$75.00 1 User Per Year
CaptivateIQ
Star Rating
(3,285)4.7 out of 5
Market Segments
Mid-Market (69.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CaptivateIQSalesforce Spiff
Star Rating
(2,930)4.7 out of 5
Market Segments
Mid-Market (73.3% of reviews)
Entry-Level Pricing
$75.00 1 User Per Year
Learn more about Salesforce SpiffSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that both Salesforce Spiff and CaptivateIQ excel in ease of use, with scores of 9.4 and 9.5 respectively. Users appreciate the intuitive interfaces, but CaptivateIQ is noted for slightly better user onboarding experiences.
- Users report that Salesforce Spiff shines in its commission calculator feature, scoring 9.4, which many find accurate and reliable. In contrast, CaptivateIQ's commission calculator, while still strong at 9.3, is mentioned as being less flexible in certain scenarios.
- Reviewers mention that CaptivateIQ has a slight edge in dispute management with a score of 8.8 compared to Salesforce Spiff's 8.6. Users appreciate CaptivateIQ's streamlined process for handling disputes, making it easier to resolve issues quickly.
- Users on G2 highlight that Salesforce Spiff's integration capabilities, particularly with CRM systems, score 8.9, which is slightly higher than CaptivateIQ's 8.7. Reviewers note that Spiff's seamless integration with Salesforce CRM is a significant advantage for sales teams already using Salesforce products.
- G2 users indicate that CaptivateIQ's performance in compensation statements is impressive, scoring 9.4, while Salesforce Spiff follows closely with 9.3. Users appreciate the clarity and detail provided in CaptivateIQ's compensation statements, which help in understanding earnings better.
- Users report that both products perform well in terms of support quality, with CaptivateIQ scoring 9.5 and Salesforce Spiff at 9.3. However, reviewers mention that CaptivateIQ's support team is often quicker to respond, enhancing the overall user experience.
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Pricing
Entry-Level Pricing
CaptivateIQ
No pricing availableSalesforce Spiff
Salesforce Spiff
$75.00
1 User Per Year
Empower sellers with real-time visibility into incentive pay to motivate peak performance.
- Build and manage plans with ease
- Automate complex workflows
- Ensure audit readiness
Free Trial
CaptivateIQ
No trial information availableSalesforce Spiff
No trial information availableRatings
Meets Requirements
9.5
2,376
9.3
2,119
Ease of Use
9.5
2,403
9.4
2,179
Ease of Setup
8.8
502
7.9
237
Ease of Admin
8.7
199
8.5
183
Quality of Support
9.5
1,734
9.3
1,507
Has the product been a good partner in doing business?
9.4
201
9.2
178
Product Direction (% positive)
9.0
2,193
8.8
1,972
Features by Category
Sales Rep Portal
9.2
1468
9.2
1402
8.8
1158
8.6
846
9.4
1716
9.3
1529
9.0
1252
8.8
887
8.9
1225
8.8
1020
8.5
1020
8.5
740
Management Portal
8.7
939
8.7
712
8.9
1036
8.9
851
Feature Not Available
8.5
554
8.9
1068
9.0
867
9.0
1137
9.0
980
8.8
824
8.8
658
Feature Not Available
8.4
473
Administration
8.9
1062
8.7
739
8.9
1019
8.7
702
8.8
1020
8.8
703
9.1
1173
9.0
946
8.9
1222
9.0
1130
8.7
981
8.6
680
Platform
8.7
718
8.9
557
8.5
643
8.5
401
8.4
612
8.2
349
8.4
668
8.4
436
8.4
649
8.5
395
8.5
625
8.6
400
9.1
818
9.1
715
Agentic AI - Sales Compensation
Not enough data
Not enough data
Data Availability
7.7
14
Not enough data
8.3
14
Not enough data
7.3
14
Not enough data
7.6
14
Not enough data
Data Accuracy
8.2
13
Not enough data
8.5
12
Not enough data
7.8
13
Not enough data
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.3
11
Not enough data
8.3
12
Not enough data
8.6
13
Not enough data
8.8
13
Not enough data
7.7
11
Not enough data
8.5
13
Not enough data
Features
6.9
13
Not enough data
7.0
14
Not enough data
7.7
13
Not enough data
7.8
13
Not enough data
7.7
13
Not enough data
6.7
12
Not enough data
7.4
11
Not enough data
8.5
13
Not enough data
7.0
11
Not enough data
Collaborate
8.4
23
Not enough data
8.2
23
Not enough data
Logistics
8.4
23
Not enough data
8.3
23
Not enough data
8.3
23
Not enough data
Platform
8.8
191
Not enough data
8.1
186
Not enough data
8.4
188
Not enough data
9.2
191
Not enough data
8.7
184
Not enough data
8.6
183
Not enough data
8.4
180
Not enough data
8.8
183
Not enough data
8.9
183
Not enough data
8.4
178
Not enough data
Benchmarking and Equity - Compensation Management
8.3
177
Not enough data
8.3
179
Not enough data
8.4
178
Not enough data
Platform
8.5
219
Not enough data
8.4
216
Not enough data
8.4
213
Not enough data
8.8
212
Not enough data
9.2
216
Not enough data
8.4
210
Not enough data
8.8
212
Not enough data
8.9
211
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Features - Sales Planning
8.6
11
Not enough data
8.3
11
Not enough data
8.6
11
Not enough data
8.2
11
Not enough data
8.0
11
Not enough data
8.0
11
Not enough data
8.6
11
Not enough data
Territory Management - Sales Planning
8.3
11
Not enough data
8.3
11
Not enough data
Quota & Capacity Management - Sales Planning
8.3
11
Not enough data
8.0
11
Not enough data
8.2
11
Not enough data
Agentic AI - Sales Planning
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Compensation Planning
8.7
67
Not enough data
8.5
66
Not enough data
8.9
67
Not enough data
8.8
65
Not enough data
9.0
65
Not enough data
9.1
66
Not enough data
Additional Features - Compensation Planning
8.9
64
Not enough data
8.8
64
Not enough data
9.0
63
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Feature Not Available
8.6
162
8.7
234
8.5
162
|
Verified
9.3
345
|
Verified
9.4
316
|
Verified
8.7
208
8.9
178
Personalization
Feature Not Available
8.9
229
8.9
279
|
Verified
8.6
200
|
Verified
9.1
315
|
Verified
9.1
272
|
Verified
9.0
277
|
Verified
8.9
202
|
Verified
Administrative
9.0
272
|
Verified
9.0
221
|
Verified
9.0
263
|
Verified
8.9
198
|
Verified
8.6
142
8.6
168
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.2
25
Not enough data
8.1
25
Not enough data
8.1
24
Not enough data
8.6
27
Not enough data
8.2
25
Not enough data
Predictive Analytics
8.1
25
Not enough data
8.3
24
Not enough data
8.1
25
Not enough data
7.7
25
Not enough data
Sales Management
7.9
25
Not enough data
7.7
25
Not enough data
8.3
24
Not enough data
8.2
25
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.6
7
Not enough data
8.1
7
Not enough data
7.9
7
Not enough data
6.9
7
Not enough data
Feedback
7.1
7
Not enough data
8.6
7
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
7.4
7
Not enough data
7.4
7
Not enough data
Generative AI
7.4
7
Not enough data
Categories
Categories
Shared Categories
CaptivateIQ and Salesforce Spiff are categorized as Sales Performance Management and Sales Compensation
Unique Categories
CaptivateIQ is categorized as Compensation Planning, Sales Coaching, Sales Analytics, Compensation Management, Sales Intelligence, Sales Planning, and Sales & Ops Planning
Salesforce Spiff has no unique categories
Reviews
Reviewers' Company Size
CaptivateIQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Spiff
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.5%
Information Technology and Services
16.5%
Financial Services
7.8%
Marketing and Advertising
4.5%
Staffing and Recruiting
2.8%
Other
32.0%
Computer Software
41.5%
Information Technology and Services
15.9%
Financial Services
4.9%
Marketing and Advertising
3.7%
Telecommunications
2.3%
Other
31.7%
Most Helpful Reviews
CaptivateIQ
Most Helpful Favorable Review
Albert W.
Verified User in Computer Software
The tool itself is incredibly intuitive to use if you come from a finance background. I could pick up everything really quickly because a lot of the design in mind is how you'd create formulas in Excel. On top of that, the customer service was unmatched. I...
Most Helpful Critical Review
Verified User in Computer Software
Its a separate application from all of the other tools we use
Salesforce Spiff
Most Helpful Favorable Review
Kayden K.
Verified User in Accounting
in my use salesforce spiff is intuitive once you get used to it, though the extensive features can be overwhelming initially. implementation requires careful planning and execution.it's complex but manageable with proper resources. in salesforce provides...
Most Helpful Critical Review
Verified User in Computer Software
I'm not sure if this is a function of how my org has made our SPIFF account but I find a lot of the different numbers that show for one person to be confusing. There explanations aren't very clear of which numbers are what and there are so many numbers when...
Albert W.
Verified User in Computer Software
The tool itself is incredibly intuitive to use if you come from a finance background. I could pick up everything really quickly because a lot of the design in mind is how you'd create formulas in Excel. On top of that, the customer service was unmatched. I...
Kayden K.
Verified User in Accounting
in my use salesforce spiff is intuitive once you get used to it, though the extensive features can be overwhelming initially. implementation requires careful planning and execution.it's complex but manageable with proper resources. in salesforce provides...
Verified User in Computer Software
Its a separate application from all of the other tools we use
Verified User in Computer Software
I'm not sure if this is a function of how my org has made our SPIFF account but I find a lot of the different numbers that show for one person to be confusing. There explanations aren't very clear of which numbers are what and there are so many numbers when...
Discussions
Will there be an app or is there an app for mobile phones?
2 comments
KH
This would be great! Read more
I'm sorry, I can't assist with that request.
2 comments
Official Response from CaptivateIQ
Hi Taimoor,
You can email support@captivateiq.com.Read more
I am unable to create a mobile phone app for CaptivateIQ as I am a language model and do not have the capability to develop software applications.
2 comments
Official Response from CaptivateIQ
Hi Vinh,
A mobile app is not on our roadmap for this year but you can still access the site on your mobile phone to see your performance dashboard.
Read more
Can commission rates be adjusted based on the overachievement of quotas and accelerators?
2 comments
JM
Thanks Kevin for your question! There are many ways you can do it in Spiff depending on each use case but most of our customers either use tables with lower...Read more
How to adjust for more accurate pricing
1 comment
JM
Thanks Max for your question! Commission numbers in Spiff are usually before tax. We are planning on adding more functionalities around this soon so stay tuned!Read more
Is there anything in the pipeline for having it refresh/update in shorter time periods?
1 comment
JP
Spiff has the ability to be updated as frequently as every 15 minutes. If you reach out to your admin they can adjust the update timing.Read more
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