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Compare CallHippo and OpenPhone 
At a Glance
Market Segments
Small-Business (76.2% of reviews)
Small-Business (91.7% of reviews)
Entry-Level Pricing
$16.00
$15.00 1 per user per month (billed annually)
CallHippo
Star Rating
(351)4.4 out of 5
Market Segments
Small-Business (76.2% of reviews)
Entry-Level Pricing
$16.00
Browse all 3 pricing plansOpenPhone
Star Rating
(2,719)4.7 out of 5
Market Segments
Small-Business (91.7% of reviews)
Entry-Level Pricing
$15.00 1 per user per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CallHippo excels in its call recording feature, with a score of 9.4, allowing businesses to maintain high-quality customer interactions. In contrast, OpenPhone's call recording feature, while still strong, scores slightly lower at 9.3, indicating a minor difference in user satisfaction.
- Reviewers mention that OpenPhone shines in its instant messaging capabilities, achieving a score of 9.5, which is significantly higher than CallHippo's score of 8.2. This suggests that users find OpenPhone's messaging features more robust and user-friendly.
- G2 users highlight that OpenPhone offers superior ease of use, scoring 9.5 compared to CallHippo's 8.8. This difference indicates that users find OpenPhone's interface more intuitive and accessible for everyday tasks.
- Users on G2 report that CallHippo's video calling feature, with a score of 8.0, is less favored compared to OpenPhone's score of 7.2. This suggests that while both products offer video calling, OpenPhone may not meet user expectations as effectively in this area.
- Reviewers mention that OpenPhone's mobile access feature scores 8.6, slightly higher than CallHippo's 8.3, indicating that users appreciate the mobile functionality of OpenPhone more, which is crucial for on-the-go communication.
- Users say that CallHippo's automatic call distribution feature scores 8.8, which is on par with OpenPhone's score, but reviewers note that CallHippo's implementation is more seamless, enhancing the overall user experience in managing incoming calls.
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Pricing
Entry-Level Pricing
CallHippo
Bronze
$16.00
For Startups (Up To 5 Users)
- Free Number
- Forward-to-device
- SMS
OpenPhone
Starter
$15.00
1 per user per month (billed annually)
For individuals and sole proprietors:
- One new local or toll-free number per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts
Free Trial
CallHippo
Free Trial is available
OpenPhone
Free Trial is available
Ratings
Meets Requirements
8.8
269
9.3
2,243
Ease of Use
8.8
269
9.5
2,281
Ease of Setup
8.8
154
9.3
1,569
Ease of Admin
8.7
129
9.5
1,004
Quality of Support
8.9
274
9.2
2,116
Has the product been a good partner in doing business?
8.7
131
9.5
993
Product Direction (% positive)
8.0
238
9.3
2,147
Features by Category
Channels
8.8
64
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
55
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
18
Not enough data
Functions
9.0
42
|
Verified
Not enough data
8.8
42
|
Verified
Not enough data
8.8
42
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
42
|
Verified
Not enough data
8.9
41
|
Verified
Not enough data
Feature Not Available
Not enough data
8.9
41
|
Verified
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.0
35
Not enough data
9.0
50
|
Verified
Not enough data
9.3
54
|
Verified
Not enough data
9.1
47
|
Verified
Not enough data
8.9
38
Not enough data
Platform
8.4
35
Not enough data
8.6
39
Not enough data
8.5
34
Not enough data
8.8
37
Not enough data
8.8
39
Not enough data
8.5
34
Not enough data
8.9
35
Not enough data
Generative AI
8.6
14
Not enough data
Workforce Management
9.1
39
Not enough data
9.1
42
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.2
43
Not enough data
9.2
41
Not enough data
Platform Basics - VoIP Providers
Not enough data
8.2
96
Not enough data
9.2
107
Not enough data
8.4
98
Not enough data
8.4
98
Not enough data
7.8
92
Not enough data
7.7
90
Basic Communication
8.8
112
|
Verified
9.4
1406
Feature Not Available
Feature Not Available
8.3
84
9.4
1307
Feature Not Available
Feature Not Available
8.2
74
|
Verified
Feature Not Available
8.5
77
|
Verified
8.8
917
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
8.4
74
Feature Not Available
8.5
85
Feature Not Available
8.8
80
9.1
1055
Advanced Features
8.3
75
|
Verified
7.8
660
8.2
76
|
Verified
8.2
866
8.8
101
|
Verified
9.5
1273
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
9.3
858
|
Verified
Not enough data
8.5
734
|
Verified
Not enough data
9.3
849
|
Verified
Not enough data
9.1
586
Contacts
Not enough data
9.1
894
|
Verified
Not enough data
8.9
775
|
Verified
Not enough data
8.7
758
|
Verified
Insights
Not enough data
9.0
795
|
Verified
Not enough data
8.4
735
Not enough data
8.8
835
|
Verified
Not enough data
7.9
704
|
Verified
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
CallHippo and OpenPhone are categorized as VoIP Providers
Unique Categories
CallHippo is categorized as Call Center Infrastructure (CCI) and Contact Center
OpenPhone is categorized as Outbound Call Tracking and Google Workspace Communication Tools
Reviews
Reviewers' Company Size
CallHippo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenPhone
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.9%
Computer Software
8.1%
Marketing and Advertising
7.8%
Education Management
6.1%
Financial Services
3.2%
Other
58.8%
Real Estate
8.3%
Construction
5.4%
Marketing and Advertising
5.2%
Consumer Services
5.2%
Computer Software
5.1%
Other
70.9%
Most Helpful Reviews
CallHippo
Most Helpful Favorable Review
Saiprasad N.
Verified User in Information Technology and Services
Vast calling reach, Nice customer support
Most Helpful Critical Review
Verified User in Internet
I tried many times over the last couple of months to terminate this service by using the merchant’s online cancelation without any success. Today I got billed again with $96 and a few minutes later with $72. I chatted with their online support for more than...
OpenPhone
Most Helpful Favorable Review
Anthony R.
Verified User in Computer & Network Security
I enjoy using OpenPhone- Its clean, simple, yet informative UI makes it easy to learn and use. We utilize the built-in recorded call feature daily, simplifying our workflows and quality assurance processes. Transferring calls and setting up extention trees...
Most Helpful Critical Review
Mak O.
Verified User in Real Estate
Like most things, it seemed impressive... till calls were getting missed, voice quality issues, and above all, no rings. Routing gets funky every couple of days
Saiprasad N.
Verified User in Information Technology and Services
Vast calling reach, Nice customer support
Anthony R.
Verified User in Computer & Network Security
I enjoy using OpenPhone- Its clean, simple, yet informative UI makes it easy to learn and use. We utilize the built-in recorded call feature daily, simplifying our workflows and quality assurance processes. Transferring calls and setting up extention trees...
Verified User in Internet
I tried many times over the last couple of months to terminate this service by using the merchant’s online cancelation without any success. Today I got billed again with $96 and a few minutes later with $72. I chatted with their online support for more than...
Mak O.
Verified User in Real Estate
Like most things, it seemed impressive... till calls were getting missed, voice quality issues, and above all, no rings. Routing gets funky every couple of days
Discussions
How can I get better prices from CallHippo?
5 comments
PC
they have calling number in contact us or else ask a callback on CHAT support. They will callRead more
CallHippo has no more discussions with answers
Is open phone legit?
26 comments
G2
Here you get good quality openphone accounts with good rate http://pvaatoz.com/allpro/openphone.html
Read more
Is open phone free?
11 comments
JR
No translation is needed as "NO" is already understood in English.Read more
What is like Google Voice?
4 comments
ML
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
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