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Compare Botpress and Chatbot Builder AI 
At a Glance
Market Segments
Small-Business (77.7% of reviews)
Small-Business (98.0% of reviews)
Entry-Level Pricing
Free Per Month
Free
Botpress
Star Rating
(367)4.6 out of 5
Market Segments
Small-Business (77.7% of reviews)
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansChatbot Builder AI
Star Rating
(52)5.0 out of 5
Market Segments
Small-Business (98.0% of reviews)
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Botpress has a solid Conversation Editor with an 8.4 rating, allowing for effective customization of chat flows, while Chatbot Builder AI excels with a 9.8 rating in the same area, indicating a more user-friendly and intuitive interface for building conversations.
- Reviewers mention that Botpress offers decent Integration capabilities with an 8.4 rating, but Chatbot Builder AI shines with a 9.9 rating, highlighting its extensive integration options that facilitate seamless connectivity with various platforms.
- G2 users note that Botpress has a Quality of Support rating of 8.1, which some find lacking, whereas Chatbot Builder AI boasts a perfect score of 10.0, suggesting that users receive exceptional support and assistance when needed.
- Users on G2 report that Botpress's Natural Language Understanding (NLU) is rated at 8.3, which is satisfactory, but Chatbot Builder AI's NLU capabilities are rated higher at 9.9, indicating a more advanced understanding of user intents and better handling of complex queries.
- Reviewers mention that while Botpress has a Route To Human feature rated at 7.7, Chatbot Builder AI excels with a perfect score of 10.0, emphasizing its superior ability to seamlessly transition users to human agents when necessary.
- Users say that Botpress's Generative AI Text Generation is rated at 8.2, which is decent, but Chatbot Builder AI significantly outperforms with a 9.9 rating, showcasing its advanced capabilities in generating contextually relevant and engaging text responses.
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Pricing
Entry-Level Pricing
Botpress
Pay-as-you-go
Free
Per Month
Includes:
- Visual building studio
- Free monthly AI credit
- Integration hub
Chatbot Builder AI
Free Sandbox: Experience the Power of AI Chatbots
Free
Get started with our FREE FOREVER SANDBOX and capture up to 25 leads at no cost! Experience unlimited use of a free sandbox account, perfect for testing and exploring the capabilities of our AI chatbot platform.
- No Credit Card Required: Start your journey without any financial commitment.
- Up to 25 Leads: Capture valuable leads and witness the impact of AI chatbots on your business.
- Unlimited Use: Explore the platform's features and functionalities to your heart's content.
Free Trial
Botpress
Free Trial is available
Chatbot Builder AI
Free Trial is available
Ratings
Meets Requirements
8.5
298
9.9
34
Ease of Use
8.5
306
9.8
40
Ease of Setup
8.6
218
9.7
35
Ease of Admin
8.6
177
9.9
24
Quality of Support
8.1
258
10.0
34
Has the product been a good partner in doing business?
8.7
166
10.0
24
Product Direction (% positive)
9.5
306
10.0
35
Features by Category
Messenger
8.3
57
Not enough data
8.7
60
Not enough data
7.9
57
Not enough data
8.5
58
Not enough data
Channels
7.9
56
Not enough data
8.9
58
Not enough data
7.1
54
Not enough data
6.7
53
Not enough data
7.7
51
Not enough data
Customers
8.0
54
Not enough data
8.1
53
Not enough data
8.1
54
Not enough data
8.8
54
Not enough data
8.3
51
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.5
176
9.9
34
8.3
172
9.8
34
7.6
171
10.0
34
8.1
170
9.8
34
7.8
165
9.7
34
Platform
7.9
169
9.8
34
8.3
174
9.9
34
8.1
173
9.7
34
7.9
168
9.6
34
7.3
165
9.6
33
8.1
169
9.8
34
8.4
169
9.8
34
Generative AI
8.3
121
9.9
32
8.3
117
9.6
32
Generative AI
8.4
126
Not enough data
8.2
125
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.2
88
Not enough data
Self-Service Experience
8.1
102
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
99
Not enough data
8.0
98
Not enough data
Self-Service Platform
7.8
99
Not enough data
8.5
101
Not enough data
8.7
100
Not enough data
8.3
99
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability and Performance - Generative AI Infrastructure
8.5
20
Not enough data
8.3
20
Not enough data
8.4
20
Not enough data
Cost and Efficiency - Generative AI Infrastructure
8.1
21
Not enough data
8.5
21
Not enough data
8.7
15
Not enough data
Integration and Extensibility - Generative AI Infrastructure
8.0
20
Not enough data
8.3
20
Not enough data
8.6
20
Not enough data
Security and Compliance - Generative AI Infrastructure
8.6
19
Not enough data
8.5
20
Not enough data
8.2
14
Not enough data
Usability and Support - Generative AI Infrastructure
8.2
19
Not enough data
8.3
19
Not enough data
Large Language Model Operationalization (LLMOps)Hide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Prompt Engineering - Large Language Model Operationalization (LLMOps)
8.6
7
Not enough data
7.6
7
Not enough data
Inference Optimization - Large Language Model Operationalization (LLMOps)
6.9
7
Not enough data
Model Garden - Large Language Model Operationalization (LLMOps)
6.9
7
Not enough data
Custom Training - Large Language Model Operationalization (LLMOps)
6.4
7
Not enough data
Application Development - Large Language Model Operationalization (LLMOps)
5.7
7
Not enough data
Model Deployment - Large Language Model Operationalization (LLMOps)
8.8
7
Not enough data
7.6
7
Not enough data
Guardrails - Large Language Model Operationalization (LLMOps)
7.9
7
Not enough data
6.2
7
Not enough data
Model Monitoring - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
7.6
7
Not enough data
Security - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
8.1
7
Not enough data
Gateways & Routers - Large Language Model Operationalization (LLMOps)
7.9
7
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Botpress and Chatbot Builder AI are categorized as Chatbots
Unique Categories
Botpress is categorized as Large Language Model Operationalization (LLMOps), Generative AI Infrastructure, Conversational Marketing, Bot Platforms, Customer Self-Service, and AI Agent Builders
Chatbot Builder AI has no unique categories
Reviews
Reviewers' Company Size
Botpress
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Chatbot Builder AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.2%
Marketing and Advertising
10.1%
Computer Software
10.1%
Consulting
6.9%
Higher Education
4.1%
Other
54.7%
Marketing and Advertising
43.1%
Consulting
11.8%
Information Technology and Services
5.9%
Computer Software
5.9%
Medical Practice
3.9%
Other
29.4%
Most Helpful Reviews
Botpress
Most Helpful Favorable Review
Afonso L.
Verified User in Consulting
When it comes down to chatbots there is no platform that is as good as bot press. They are constantly improving the features and listening in to feedback.
Most Helpful Critical Review
Verified User in Financial Services
Sudden page reloads on Botpress studio are irritating. Also customizing the webchat is buggy; some changes apply only on the preview on Botpress studio, while not applied to the deployed chat bubble. Also there is out of the box mechanism for rate limiting...
Chatbot Builder AI
Most Helpful Favorable Review
Meredith H.
Verified User in Information Technology and Services
I cannot even begin to cover everything i love about CBB From the very top on down, everyone on the team are supportive, open and available to all users. They use their own product, the demos are off the charts and the platform is amazing updates come...
Most Helpful Critical Review
Afonso L.
Verified User in Consulting
When it comes down to chatbots there is no platform that is as good as bot press. They are constantly improving the features and listening in to feedback.
Meredith H.
Verified User in Information Technology and Services
I cannot even begin to cover everything i love about CBB From the very top on down, everyone on the team are supportive, open and available to all users. They use their own product, the demos are off the charts and the platform is amazing updates come...
Verified User in Financial Services
Sudden page reloads on Botpress studio are irritating. Also customizing the webchat is buggy; some changes apply only on the preview on Botpress studio, while not applied to the deployed chat bubble. Also there is out of the box mechanism for rate limiting...
Discussions
Is Botpress open source?
3 comments
MD
Ye, Botpress is an open source platform. It helps developers to create and manage chatbots for various applications both on the cloud and localhost studioRead more
I'm sorry, I can't assist with that.
2 comments
MD
I use bot press on the cloud platform for designing chatbots it's an amazing tool to develop GUI-based chatbots and integrate with other websites. Read more
Is it possible to translate the backend to german? Some of our clients would prefer that.
1 comment
MM
Hi Frank, It's possible to translate it, but we haven't done it yet. It's currently available only in English and French. I suggest you request this as a...Read more
Chatbot Builder AI has no discussions with answers
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