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Compare Blackthorn Payments and Chargent 
At a Glance
Market Segments
Small-Business (60.2% of reviews)
Mid-Market (44.1% of reviews)
Entry-Level Pricing
No pricing available
$3000+ per year
Blackthorn Payments
Star Rating
(92)4.7 out of 5
Market Segments
Small-Business (60.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Blackthorn PaymentsChargent
Star Rating
(59)4.5 out of 5
Market Segments
Mid-Market (44.1% of reviews)
Entry-Level Pricing
$3000+ per year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chargent excels in its "Credit Card Processing" capabilities, receiving a score of 9.5, while Blackthorn Payments also performs well but slightly edges out with a higher overall rating of 9.6 in this area.
- Reviewers mention that Blackthorn Payments offers superior "Quality of Support" with a score of 9.6 compared to Chargent's 8.6, indicating that users find Blackthorn's customer service more responsive and helpful.
- G2 users highlight that Chargent's "Ease of Setup" is rated at 7.9, which some find challenging, whereas Blackthorn Payments shines with a score of 8.9, making it easier for new users to get started.
- Users on G2 appreciate Chargent's "Multi-Currency" support, scoring 9.4, which is crucial for businesses operating internationally, while Blackthorn Payments also offers this feature but does not specify a score, leading to uncertainty in comparison.
- Reviewers say that Blackthorn Payments has a more robust "E-commerce Integration" with a score of 9.6, which is particularly beneficial for online retailers, while Chargent's score of 9.0 indicates it may not be as seamless for e-commerce users.
- Users report that Chargent's "Reporting & Analytics" features score 9.1, providing valuable insights, but Blackthorn Payments' overall performance in this area is not specified, leaving potential users curious about its capabilities.
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Pricing
Entry-Level Pricing
Blackthorn Payments
No pricing availableChargent
Sites
$3000+
per year
- Chargent Users 20+
- Technical Support: Email and Phone
- NO Per Transaction Charges or % fees*
Free Trial
Blackthorn Payments
Free Trial is available
Chargent
Free Trial is available
Ratings
Meets Requirements
9.5
49
9.0
56
Ease of Use
9.3
50
8.4
56
Ease of Setup
8.9
43
7.9
52
Ease of Admin
8.9
44
8.4
51
Quality of Support
9.6
45
8.6
54
Has the product been a good partner in doing business?
9.6
43
9.1
50
Product Direction (% positive)
9.1
40
8.1
56
Features by Category
Payment Processing
9.4
25
Not enough data
9.5
29
Not enough data
9.2
18
Not enough data
Feature Not Available
Not enough data
Administration
9.2
22
Not enough data
9.0
20
Not enough data
8.8
24
Not enough data
9.2
14
Not enough data
9.1
13
Not enough data
9.1
18
Not enough data
9.0
18
Not enough data
Payment Options
9.5
13
Not enough data
9.5
17
Not enough data
Security
9.2
12
Not enough data
Platform
9.5
19
Not enough data
9.5
17
Not enough data
Bill Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Blackthorn Payments and Chargent are categorized as Payment Processing and Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
Blackthorn Payments
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Chargent
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
10.8%
Information Technology and Services
9.6%
Computer Software
8.4%
Recreational Facilities and Services
3.6%
Education Management
3.6%
Other
63.9%
Information Technology and Services
16.9%
Non-Profit Organization Management
13.6%
Education Management
5.1%
Accounting
5.1%
Telecommunications
3.4%
Other
55.9%
Most Helpful Reviews
Blackthorn Payments
Most Helpful Favorable Review
Verified User in Accounting
As a partner who has helped implement and maintain this app for clients, I love the deep feature set and flexibility that is available using declarative tools to customize.
Most Helpful Critical Review
Verified User in Computer Software
Being a small company, they did not have all the features out of the box that we were looking for in a payment processing system. We had to find some workarounds for specific functionality and client-side user interface. We had an issue with recurring...
Chargent
Most Helpful Favorable Review
Emily C.
Verified User in Retail
Reliable connection between eway and salesforce. Great support and really fast replies on all emails and requests.
Most Helpful Critical Review
Verified User in Consumer Services
The set-up and layout. The fact that it is so easy to create errors within the system
Verified User in Accounting
As a partner who has helped implement and maintain this app for clients, I love the deep feature set and flexibility that is available using declarative tools to customize.
Emily C.
Verified User in Retail
Reliable connection between eway and salesforce. Great support and really fast replies on all emails and requests.
Verified User in Computer Software
Being a small company, they did not have all the features out of the box that we were looking for in a payment processing system. We had to find some workarounds for specific functionality and client-side user interface. We had an issue with recurring...
Verified User in Consumer Services
The set-up and layout. The fact that it is so easy to create errors within the system
Alternatives
Discussions
Blackthorn Payments has no discussions with answers
Does Chargent offer a Free Trial?
1 comment
Official Response from Chargent
Both Sandbox and Production installations come with a 30 day free trial to test out Chargent's core features.
Sandbox trials also allow you to test...Read more
Does Chargent work outside of Salesforce?
1 comment
Official Response from Chargent
Chargent is embedded inside Salesforce, and so requires a subscription to Salesforce Enterprise Edition or above. Chargent is 100% Salesforce native, storing...Read more
Which Payment Gateways does Chargent connect to?
1 comment
Official Response from Chargent
Chargent Payment Processing for Salesforce includes prebuilt integrations with 30+ payment gateways, giving you the most options of any Salesforce payment...Read more
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