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Compare Bitrix24 and Slack 
At a Glance
Market Segments
Small-Business (54.0% of reviews)
Small-Business (41.7% of reviews)
Entry-Level Pricing
$49.00 5 Users Per Month
$0.00
Bitrix24
Star Rating
(562)4.1 out of 5
Market Segments
Small-Business (54.0% of reviews)
Entry-Level Pricing
$49.00 5 Users Per Month
Free Trial is available
Browse all 5 pricing plansSlack
Star Rating
(35,083)4.5 out of 5
Market Segments
Small-Business (41.7% of reviews)
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bitrix24 offers a comprehensive suite of tools for project management, including features like GANTT charts and task dependencies, which reviewers say are beneficial for tracking project timelines effectively. In contrast, Slack is primarily focused on communication, with users mentioning its superior instant messaging capabilities and seamless integration with other tools.
- Reviewers mention that Slack excels in its user-friendly interface and ease of setup, scoring higher in ease of use (9.1) compared to Bitrix24 (7.9). Users on G2 appreciate Slack's intuitive design, which allows for quick onboarding and minimal training, while Bitrix24's complexity can be a hurdle for new users.
- G2 users highlight that Bitrix24's customer support is rated lower (7.6) than Slack's (8.8), with reviewers mentioning that Slack's support team is more responsive and helpful, particularly for troubleshooting issues. This can be a significant factor for businesses that rely heavily on timely assistance.
- Users say that Bitrix24 provides robust sales force automation features, such as opportunity and pipeline management, which are rated highly (8.4). However, reviewers mention that Slack lacks these specific functionalities, focusing instead on enhancing team communication and collaboration.
- Reviewers mention that Slack's mobile application is rated higher (9.1) than Bitrix24's (8.1), with users appreciating Slack's performance and usability on mobile devices, making it easier to stay connected on the go. This is particularly important for teams that work remotely or travel frequently.
- Users on G2 report that Bitrix24's pricing model, starting at $49.00, can be a barrier for small businesses, while Slack offers a free tier that allows teams to start using the platform without any upfront costs. Reviewers mention that this flexibility makes Slack a more accessible option for startups and smaller teams.
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Project Management
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Project Management
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Pricing
Entry-Level Pricing
Bitrix24
Basic
$49.00
5 Users Per Month
Effective collaboration for small businesses and sales teams
- Document generator
- 24 GB
- PBX integration via Rest API
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
Bitrix24
Free Trial is available
Slack
Free Trial is available
Ratings
Meets Requirements
8.2
470
9.2
29,148
Ease of Use
7.9
476
9.1
29,790
Ease of Setup
7.6
189
9.1
6,369
Ease of Admin
7.6
181
8.8
4,671
Quality of Support
7.7
430
8.8
19,952
Has the product been a good partner in doing business?
7.7
171
9.0
4,156
Product Direction (% positive)
8.2
461
8.7
28,473
Features by Category
Sales Force Automation
8.1
57
Not enough data
8.0
51
Not enough data
8.3
56
Not enough data
8.6
60
Not enough data
7.8
53
Not enough data
8.1
55
Not enough data
7.9
52
Not enough data
7.7
54
Not enough data
8.1
56
Not enough data
Marketing Automation
7.8
56
Not enough data
7.7
55
Not enough data
8.4
61
Not enough data
7.5
55
Not enough data
Customer Support
7.7
60
Not enough data
7.7
61
Not enough data
8.2
60
Not enough data
7.9
56
Not enough data
7.7
60
Not enough data
Reporting & Analytics
8.0
58
Not enough data
7.9
60
Not enough data
7.4
55
Not enough data
Mobile & Social
7.7
56
Not enough data
8.0
55
Not enough data
8.1
54
Not enough data
Platform
7.7
52
Not enough data
7.5
52
Not enough data
7.5
51
Not enough data
7.5
49
Not enough data
6.8
46
Not enough data
7.6
49
Not enough data
7.9
50
Not enough data
7.4
46
Not enough data
Integration
7.5
50
Not enough data
7.7
50
Not enough data
7.4
48
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.6
145
Not enough data
8.7
149
Not enough data
8.7
150
Not enough data
8.4
150
Not enough data
7.9
140
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.7
146
Not enough data
8.7
148
Not enough data
8.3
142
Not enough data
8.3
142
Not enough data
Administration
8.9
146
Not enough data
8.6
140
Not enough data
8.6
141
Not enough data
8.5
140
Not enough data
8.1
140
Not enough data
8.5
138
Not enough data
8.7
145
Not enough data
Platform
8.4
47
Not enough data
8.7
52
Not enough data
8.3
49
Not enough data
8.3
48
Not enough data
8.5
42
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.8
40
8.8
426
8.6
39
8.7
420
8.7
43
8.7
418
8.9
43
8.7
418
8.4
38
8.2
416
8.1
38
8.6
412
8.2
40
8.6
409
8.5
40
8.5
407
Projects
8.1
41
8.7
407
8.5
40
8.4
401
8.2
38
7.8
394
8.9
41
8.3
401
8.2
38
8.3
394
8.1
37
8.0
389
7.6
38
8.3
390
7.8
39
8.2
387
7.6
37
8.1
381
8.0
39
8.2
380
7.6
34
8.2
376
Resource Management
7.9
37
8.3
373
8.3
37
8.4
373
8.6
37
8.6
377
Project Monitoring
7.6
38
8.5
366
7.6
36
8.3
368
8.0
37
8.4
368
Generative AI
6.2
20
7.6
321
6.8
20
7.6
321
Agentic AI - Project Management
Not enough data
7.9
13
Not enough data
7.8
13
Not enough data
7.7
13
Not enough data
7.9
13
Not enough data
7.7
13
Not enough data
8.1
12
Not enough data
8.2
12
Business Instant Messaging
Not enough data
9.1
12671
Not enough data
9.0
13163
Not enough data
8.6
12555
Business Instant Messaging
Not enough data
8.4
9054
Not enough data
8.1
8430
Business Instant Messaging
Not enough data
9.1
12486
Not enough data
9.2
12154
Not enough data
9.0
10610
Generative AI - Business Instant Messaging
Not enough data
7.3
601
AI - Business Instant Messaging
Not enough data
7.4
603
Not enough data
8.0
599
Not enough data
7.3
596
Not enough data
7.3
598
Agentic AI - Business Instant Messaging
Not enough data
7.2
19
Not enough data
7.5
19
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
9.1
321
Not enough data
8.9
319
Not enough data
8.8
313
Not enough data
9.1
319
Management
Not enough data
9.0
314
Not enough data
8.8
307
Not enough data
8.9
309
Generative AI
Not enough data
7.7
276
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conferencing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Account Options
Not enough data
9.6
72
Not enough data
8.3
71
Not enough data
8.9
70
Not enough data
9.2
73
Not enough data
9.3
73
Not enough data
9.2
71
Q&A Tools
Not enough data
9.2
72
Not enough data
9.5
71
Not enough data
9.4
73
Not enough data
8.9
69
Not enough data
9.3
68
Not enough data
9.0
69
Not enough data
8.7
68
Not enough data
9.1
68
Not enough data
8.4
67
Knowledge Pages
Not enough data
8.4
104
Not enough data
8.3
105
Not enough data
8.5
103
Not enough data
8.1
100
Not enough data
8.0
102
Not enough data
7.9
101
Not enough data
8.3
100
Knowledge Dissemination
Not enough data
8.2
101
Not enough data
8.5
101
Not enough data
8.9
102
Not enough data
9.0
103
Not enough data
8.2
101
Not enough data
8.1
99
Not enough data
8.6
100
Not enough data
8.6
98
Not enough data
8.6
98
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
6.9
6
Not enough data
6.7
6
Not enough data
6.7
6
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
7.2
6
Not enough data
6.9
6
Not enough data
6.7
5
Not enough data
Planning
6.7
5
Not enough data
5.7
5
Not enough data
6.0
5
Not enough data
Login Options
Not enough data
9.2
269
Not enough data
8.7
262
Productivity
Not enough data
8.2
253
Not enough data
8.5
256
Not enough data
8.7
255
Not enough data
8.0
249
Not enough data
8.1
247
Customization
Not enough data
8.8
252
Not enough data
9.2
258
Not enough data
9.0
249
Agentic AI - Unified Workspaces
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
Not enough data
8.9
27
Not enough data
8.9
28
Not enough data
9.1
26
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
8.7
27
Not enough data
9.0
27
Not enough data
8.7
27
Not enough data
9.0
27
Not enough data
8.9
26
Functionality
Not enough data
8.6
27
Not enough data
9.2
26
Not enough data
9.0
28
Automation
Not enough data
8.9
543
Not enough data
8.8
536
Not enough data
8.5
523
Administration
Not enough data
8.8
530
Not enough data
8.7
523
Not enough data
9.4
534
Project management
Not enough data
8.8
529
Not enough data
8.6
521
Not enough data
8.6
523
Not enough data
8.6
514
Not enough data
8.6
516
Not enough data
8.4
508
Not enough data
8.3
513
Workload
Not enough data
8.4
502
Not enough data
8.8
508
Not enough data
8.6
502
Not enough data
8.6
501
Communication & Collaboration
Not enough data
9.3
515
Not enough data
9.0
514
Not enough data
9.3
516
Cost Management
Not enough data
8.1
497
Not enough data
8.3
499
Not enough data
8.2
496
Integration
Not enough data
8.6
503
Not enough data
8.4
499
Not enough data
8.4
493
Generative AI
Not enough data
7.3
475
Not enough data
7.5
475
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
7.9
7
9.5
533
7.5
6
9.3
536
7.1
7
8.9
522
6.7
7
8.9
520
7.2
6
9.1
519
Content & Documents
7.2
6
9.2
524
7.2
6
9.0
518
6.9
6
8.7
520
5.8
6
8.2
502
Controls
6.1
6
8.3
502
6.1
6
8.1
494
6.7
6
8.7
495
5.8
6
8.4
493
6.7
6
8.2
487
Project Management
6.7
6
8.4
490
6.9
7
8.4
487
6.7
7
8.5
487
5.6
6
8.7
489
Remote Collaboration
6.4
6
9.1
493
6.7
6
8.7
483
6.1
6
9.0
490
5.8
6
7.9
484
Generative AI
5.3
6
7.1
464
6.0
7
7.1
464
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.4
146
|
Verified
9.2
882
7.7
16
9.0
844
Feature Not Available
8.6
793
8.8
66
|
Verified
9.4
871
8.3
62
|
Verified
8.9
805
Meeting Coordination
8.4
148
|
Verified
8.9
813
8.5
142
|
Verified
8.7
803
8.4
145
|
Verified
8.9
804
8.4
62
|
Verified
9.2
833
Software Type
8.2
139
|
Verified
9.3
871
8.5
64
|
Verified
9.0
839
8.6
62
|
Verified
9.5
876
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
Not enough data
Not enough data
Not enough data
Not enough data
Shared Calendar
Not enough data
Not enough data
Not enough data
Not enough data
Accessibility
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bitrix24 and Slack are categorized as Project Collaboration, Video Conferencing, Project Management, and Knowledge Base
Unique Categories
Bitrix24 is categorized as Kanban Project Management, AI Writing Assistant, Cloud Content Collaboration, CRM, Employee Intranet, Screen Sharing, Document Management, Website Builder, Help Desk, and Calendar
Slack is categorized as Work Management, Unified Workspaces, Enterprise Search Software, Q&A Platforms, Workflow Management, Business Instant Messaging, and Audio Conferencing
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.6%
Marketing and Advertising
10.3%
Higher Education
6.2%
Computer Software
5.6%
Telecommunications
3.6%
Other
59.8%
Computer Software
15.1%
Information Technology and Services
12.7%
Marketing and Advertising
8.6%
Internet
4.9%
Higher Education
3.4%
Other
55.3%
Most Helpful Reviews
Bitrix24
Most Helpful Favorable Review
Paul R.
Verified User in Graphic Design
I have and do use Bitrix24 on multiple projects over a couple of companies. It really must be used to be believed. There are so many options to get your teeth into it's an absolute pleasure to work with.
Most Helpful Critical Review
Verified User in Marketing and Advertising
The interface was a little tough to understand at first and I wish there had been a simpler tutorial on all the possible things we could do.
Slack
Most Helpful Favorable Review
Verified User in Internet
I like the ability to stay up to date on internal conversations by subscribing to different channels. It keeps me in the know in real time, instead of waiting for a meeting to get updates. On a related note, it also declutters my email inbox, and makes...
Most Helpful Critical Review
Verified User in Internet
Integrations of third-party apps are limited; in their directory they have a few apps that can be easily integrated, however, not all give the expected results.
Paul R.
Verified User in Graphic Design
I have and do use Bitrix24 on multiple projects over a couple of companies. It really must be used to be believed. There are so many options to get your teeth into it's an absolute pleasure to work with.
Verified User in Internet
I like the ability to stay up to date on internal conversations by subscribing to different channels. It keeps me in the know in real time, instead of waiting for a meeting to get updates. On a related note, it also declutters my email inbox, and makes...
Verified User in Marketing and Advertising
The interface was a little tough to understand at first and I wish there had been a simpler tutorial on all the possible things we could do.
Verified User in Internet
Integrations of third-party apps are limited; in their directory they have a few apps that can be easily integrated, however, not all give the expected results.
Alternatives
Discussions
What is the use of bitrix24?
2 comments
BA
This is a system that breaks the concept of purchasing de.crm and.collaboration platforms separatelyRead more
Is bitrix24 really free?
2 comments
BA
Yes.the initial version releases 8 users, sales pipeline, collaborative chats, pre-built website integrated with budget, free budget cell phone app and...Read more
What is Bitrix24 used for?
2 comments
AD
Team communication, Project task management, task time tracking, event scheduling, CRM etc.Read more
How do I delete a channel in slack?
47 comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Is Slack a good tool?
13 comments
BM
Slack adopts an interactive, open-conversation approach, enabling you to effortlessly connect with team members via chat or swiftly initiate huddles (audio...Read more
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