Compare Betterment at Work and Guideline 
- Reviews say that Guideline excels in ease of use with a score of 9.3, making it a favorite among small businesses. Users report that the intuitive interface and straightforward navigation significantly reduce the learning curve compared to Betterment at Work, which scored 8.7.
- Users on G2 mention that Guideline's quality of support is superior, scoring 8.6, with many reviewers highlighting the responsiveness and helpfulness of the support team. In contrast, Betterment at Work received a lower score of 7.4, with some users expressing frustration over delayed responses.
- Reviewers mention that Guideline's ease of setup is a standout feature, scoring 9.2, which users appreciate for its quick onboarding process. Betterment at Work, however, scored 8.2, with some users noting that the setup can be more complex and time-consuming.
- Users report that Guideline has been a good partner in doing business, with a score of 9.1, reflecting strong customer satisfaction. In comparison, Betterment at Work's score of 8.2 indicates that while it performs well, there are areas for improvement in customer relations.
- G2 users highlight that Guideline's investment options are robust, scoring 8.8, with many praising the variety and flexibility offered. Betterment at Work, with a score of 8.2, is seen as having fewer investment choices, which some users find limiting.
- Users say that Guideline's reporting features are highly effective, scoring 8.9, with reviewers appreciating the detailed insights and analytics provided. Betterment at Work, scoring 8.1, is noted for having less comprehensive reporting capabilities, which some users find lacking for their needs.
- Dedicated Onboarding specialist
- Simple payroll integrations with Gusto, Trinet, and other providers
- 3(38) and 3(16) fiduciary services with administrative, compliance, and investment support
- $6,000 employee contribution limit*****
- No employer contributions
- Exempt from IRS testing
The self-service portal makes plan management easy. It's convenient, low-cost, and hands-off after implementation. The portal provides automatic notices when reports are due and guides you through everything. The investments do well and they offer a...
We have had SO many issues using Betterment. Its a hassle to switch 401K providers, so now we feel stuck. Overall, the platform dashboard as a company admin is minimal and often confusing. Betterment "integrates" with our HRIS, Gusto, however the...
I really like the breakdown for each pay period stating which money came from my paycheck and which money came from the employer. Also, the statements tab is very useful. I imagine having Guideline will make it very easy come tax time in 2020 -- very glad...
The product is broken and the company is unethical in it's charging processes. I have money tied up in there that I can't get out and they won't help me. It's really bad. This company is a scam. Terrible support that doesn't know their own product and...
The self-service portal makes plan management easy. It's convenient, low-cost, and hands-off after implementation. The portal provides automatic notices when reports are due and guides you through everything. The investments do well and they offer a...
I really like the breakdown for each pay period stating which money came from my paycheck and which money came from the employer. Also, the statements tab is very useful. I imagine having Guideline will make it very easy come tax time in 2020 -- very glad...
We have had SO many issues using Betterment. Its a hassle to switch 401K providers, so now we feel stuck. Overall, the platform dashboard as a company admin is minimal and often confusing. Betterment "integrates" with our HRIS, Gusto, however the...
The product is broken and the company is unethical in it's charging processes. I have money tied up in there that I can't get out and they won't help me. It's really bad. This company is a scam. Terrible support that doesn't know their own product and...
