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Compare APS and Paychex 
At a Glance
Market Segments
Mid-Market (53.2% of reviews)
Small-Business (75.6% of reviews)
Entry-Level Pricing
Starting at $5.00 1 Per Employee Per Month
Contact Vendor for Pricing
APS
Star Rating
(787)4.6 out of 5
Market Segments
Mid-Market (53.2% of reviews)
Entry-Level Pricing
Starting at $5.00 1 Per Employee Per Month
Browse all 3 pricing plansPaychex
Star Rating
(1,594)4.2 out of 5
Market Segments
Small-Business (75.6% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paychex excels in "Payroll Entry" with a score of 8.8, while APS shines in "Direct Deposit" with a slightly higher score of 9.6, indicating that APS may offer a more seamless experience for direct deposit transactions.
- Reviewers mention that Paychex's "Time Tracking" feature scores 8.4, but APS outperforms it with a score of 9.2, suggesting that APS provides a more user-friendly interface for tracking time effectively.
- G2 users highlight that Paychex's "Expense Reimbursement" feature scores 8.7, which is comparable to APS's score of 8.8, indicating both platforms offer solid expense management, but APS may have a slight edge in user satisfaction.
- Users on G2 report that Paychex's "Compliance Support" feature has a lower score of 6.7, while APS does not provide a specific score but is noted for its higher overall compliance ratings, suggesting APS may offer better compliance management tools.
- Reviewers say that Paychex's "User, Role, and Access Management" feature scores 8.3, while APS scores higher at 8.8, indicating that APS may provide more robust options for managing user access and roles.
- Users mention that while both platforms offer "Mobile Benefits Access," Paychex scores 8.1 and APS scores 7.6, suggesting that Paychex may provide a more effective mobile experience for benefits management.
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Pricing
Entry-Level Pricing
APS
Payroll
Starting at $5.00
1 Per Employee Per Month
Per employee per month + $50 base fee per month. $250 minimum per month.
+Available at an additional cost
- Payroll Tax Filings and Payments*
- Federal Forms 940 and 941
- State Withholding, Unemployment (if more than one+)
Free Trial
APS
No trial information availablePaychex
No trial information availableRatings
Meets Requirements
9.1
684
8.7
1,279
Ease of Use
9.1
689
8.5
1,338
Ease of Setup
8.7
543
8.3
954
Ease of Admin
9.1
571
8.6
937
Quality of Support
9.5
687
8.4
1,234
Has the product been a good partner in doing business?
9.4
570
8.5
937
Product Direction (% positive)
9.2
680
7.6
1,254
Features by Category
Core HR
8.0
80
8.1
112
8.9
87
7.8
105
6.1
59
7.8
51
7.5
69
8.1
75
8.2
73
8.4
112
8.4
79
7.7
113
Generative AI
6.4
41
4.3
5
Platform
7.7
139
7.6
298
7.4
109
7.6
152
Feature Not Available
Feature Not Available
8.6
146
8.3
386
8.6
143
8.5
395
8.4
128
8.0
279
8.2
145
8.3
387
8.7
145
8.5
409
Expense Reports
Not enough data
8.6
37
|
Verified
Not enough data
8.3
30
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
23
|
Verified
Not enough data
8.8
35
|
Verified
Not enough data
Feature Not Available
Not enough data
7.5
17
|
Verified
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
14
|
Verified
Client Invoicing
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.4
70
|
Verified
Mobile
Not enough data
7.8
23
|
Verified
Not enough data
7.7
19
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
Feature Not Available
Not enough data
7.8
22
|
Verified
Administration
Not enough data
8.6
24
|
Verified
Administration
8.1
101
8.1
130
|
Verified
8.3
101
8.0
132
|
Verified
8.3
107
8.1
136
|
Verified
8.2
95
8.0
126
|
Verified
8.9
113
8.3
193
|
Verified
Platform
8.5
117
8.3
211
|
Verified
7.8
89
7.8
94
|
Verified
Feature Not Available
7.4
30
8.8
113
8.2
203
|
Verified
8.5
103
8.1
144
|
Verified
6.8
66
7.7
71
|
Verified
Employee Self Service
9.2
524
|
Verified
8.7
828
|
Verified
8.6
367
|
Verified
8.1
523
|
Verified
8.4
374
|
Verified
8.4
507
|
Verified
Administration
9.3
526
|
Verified
8.7
832
|
Verified
8.6
434
|
Verified
8.0
538
|
Verified
9.6
515
|
Verified
9.4
906
|
Verified
8.7
300
|
Verified
8.6
384
|
Verified
9.3
494
|
Verified
9.0
757
|
Verified
9.2
417
|
Verified
8.8
542
|
Verified
9.2
432
|
Verified
8.7
434
|
Verified
9.4
446
|
Verified
9.2
759
|
Verified
9.4
420
|
Verified
9.2
809
|
Verified
Taxes
9.3
514
|
Verified
9.2
857
|
Verified
9.3
493
|
Verified
9.1
813
|
Verified
9.3
482
|
Verified
9.1
806
|
Verified
Integration
8.5
307
|
Verified
7.9
243
|
Verified
8.9
337
|
Verified
7.8
284
|
Verified
8.4
332
|
Verified
7.7
287
|
Verified
8.6
277
|
Verified
7.7
248
|
Verified
Platform
8.8
507
|
Verified
8.6
841
|
Verified
9.0
499
|
Verified
8.7
818
|
Verified
9.2
496
|
Verified
8.8
852
|
Verified
9.2
474
|
Verified
8.7
705
|
Verified
Benefits Administration Platform Features
8.5
96
8.3
225
8.0
83
8.0
189
6.9
71
7.1
106
8.5
91
8.3
165
8.4
89
8.6
182
8.8
92
8.3
217
8.1
81
8.5
203
Feature Not Available
8.0
146
Benefits Administration Platform Features
8.5
96
8.3
225
8.0
83
8.0
189
6.9
71
7.1
106
8.5
91
8.3
165
8.4
89
8.6
182
8.8
92
8.3
217
8.1
81
8.5
203
8.2
86
8.3
217
Feature Not Available
8.0
146
7.3
67
7.7
98
Feature Not Available
6.1
15
7.7
62
7.1
19
Generative AI
6.8
56
6.8
10
7.0
57
6.7
10
6.4
53
6.8
10
Platform
7.7
139
7.6
298
7.4
109
7.6
152
Feature Not Available
Feature Not Available
8.6
146
8.3
386
8.6
143
8.5
395
8.4
128
8.0
279
8.2
145
8.3
387
8.7
145
8.5
409
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Automation
Not enough data
7.6
22
Logistics
Not enough data
8.1
27
Not enough data
7.8
24
Not enough data
7.1
20
Management
Not enough data
6.8
16
Not enough data
7.5
17
Not enough data
7.8
23
Not enough data
8.1
26
Not enough data
8.3
26
Not enough data
8.5
27
Not enough data
7.9
24
Monitoring
Not enough data
8.1
21
Not enough data
7.8
23
Not enough data
7.6
22
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
6.8
21
8.1
67
6.9
46
Not enough data
7.6
22
|
Verified
Platform
7.7
139
7.6
298
7.4
109
7.6
152
Feature Not Available
Feature Not Available
8.6
146
8.3
386
8.6
143
8.5
395
8.4
128
8.0
279
8.2
145
8.3
387
8.7
145
8.5
409
Background Check Administration
Not enough data
8.0
19
Not enough data
8.8
8
Not enough data
8.5
8
Background Check Data
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.3
8
Background Check Additional Functionality
Not enough data
7.4
7
Not enough data
8.3
6
Not enough data
7.0
5
Operations
8.2
72
Not enough data
8.1
68
Not enough data
8.3
69
Not enough data
8.2
73
Not enough data
7.6
48
Not enough data
Performance reviews
6.9
31
5.3
6
6.9
32
6.9
8
7.4
32
5.2
7
Goals
7.1
34
6.0
7
Feature Not Available
5.8
6
Feedback
Feature Not Available
6.5
8
Feature Not Available
6.4
7
Feature Not Available
6.4
7
Feature Not Available
5.8
6
Data
8.2
32
6.4
7
8.3
34
6.5
8
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Reports
Not enough data
7.9
8
Not enough data
7.6
9
Not enough data
7.6
9
Not enough data
9.4
9
Cleaning
Not enough data
8.0
10
Not enough data
8.5
9
Not enough data
9.1
9
Generative AI
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
7.1
7
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
7.3
40
Not enough data
8.7
56
Not enough data
7.8
48
Not enough data
8.0
48
Not enough data
8.1
52
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management
8.4
58
Not enough data
7.8
54
Not enough data
8.2
61
Not enough data
7.2
53
Not enough data
8.1
56
Not enough data
7.9
52
Not enough data
7.2
51
Not enough data
7.4
51
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
139
7.6
298
7.4
109
7.6
152
Feature Not Available
Feature Not Available
8.6
146
8.3
386
8.6
143
8.5
395
8.4
128
8.0
279
8.2
145
8.3
387
8.7
145
8.5
409
Platform - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
8.3
73
8.0
101
8.2
75
8.4
109
8.7
80
8.4
91
7.1
60
7.6
44
7.9
71
7.2
43
7.8
70
7.1
43
Platform Additional Functionality
8.6
81
8.5
126
Feature Not Available
7.7
48
Feature Not Available
8.0
58
8.2
74
7.9
80
8.1
74
8.0
98
Platform Data
7.3
51
7.9
53
7.9
59
8.0
75
8.0
63
7.8
60
Platform
7.7
139
7.6
298
7.4
109
7.6
152
Feature Not Available
Feature Not Available
8.6
146
8.3
386
8.6
143
8.5
395
8.4
128
8.0
279
8.2
145
8.3
387
8.7
145
8.5
409
Recruiting and Onboarding
8.1
67
6.9
46
8.6
75
8.4
114
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
9.1
115
8.4
212
8.1
92
8.5
127
Feature Not Available
8.5
90
Client Invoicing
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.4
70
|
Verified
Mobile Time Tracking
9.1
110
8.4
145
Administration
8.1
101
8.1
130
|
Verified
8.3
101
8.0
132
|
Verified
8.3
107
8.1
136
|
Verified
8.2
95
8.0
126
|
Verified
8.9
113
8.3
193
|
Verified
Platform
8.5
117
8.3
211
|
Verified
7.8
89
7.8
94
|
Verified
Feature Not Available
7.4
30
8.8
113
8.2
203
|
Verified
8.5
103
8.1
144
|
Verified
6.8
66
7.7
71
|
Verified
Platform
7.7
139
7.6
298
7.4
109
7.6
152
Feature Not Available
Feature Not Available
8.6
146
8.3
386
8.6
143
8.5
395
8.4
128
8.0
279
8.2
145
8.3
387
8.7
145
8.5
409
Platform
7.7
139
7.6
298
7.4
109
7.6
152
Feature Not Available
Feature Not Available
8.6
146
8.3
386
8.6
143
8.5
395
8.4
128
8.0
279
8.2
145
8.3
387
8.7
145
8.5
409
Workforce Management Platform Features
Feature Not Available
8.8
30
Feature Not Available
8.3
26
8.9
51
8.7
67
8.6
49
8.5
66
7.8
36
8.5
28
6.9
32
Feature Not Available
7.7
40
8.9
40
8.9
45
9.1
58
7.4
33
7.8
26
7.5
38
8.5
37
Platform
7.7
139
7.6
298
7.4
109
7.6
152
Feature Not Available
Feature Not Available
8.6
146
8.3
386
8.6
143
8.5
395
8.4
128
8.0
279
8.2
145
8.3
387
8.7
145
8.5
409
Categories
Categories
Shared Categories
APS and Paychex are categorized as Payroll, HCM Software, Benefits Administration, Core HR, Performance Management, Time Tracking, Workforce Management, and Onboarding
Unique Categories
APS is categorized as Healthcare HR and Applicant Tracking Systems (ATS)
Paychex is categorized as PEO Providers, HR Analytics, Corporate Learning Management Systems, Expense Management, Candidate Relationship Management, Background Check, and Time & Attendance
Reviews
Reviewers' Company Size
APS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
10.9%
Hospital & Health Care
6.9%
Religious Institutions
6.0%
Restaurants
5.1%
Construction
3.6%
Other
67.4%
Non-Profit Organization Management
7.0%
Construction
6.3%
Hospital & Health Care
4.7%
Real Estate
4.0%
Accounting
3.8%
Other
74.2%
Most Helpful Reviews
APS
Most Helpful Favorable Review
Mack M.
Verified User in Executive Office
I chose APS Payroll for all our payroll processing for our initial location of a nationwide franchise business. The team at APS has been able to resolve each and every business or regulatory issue encountered in the two years we have operated our...
Most Helpful Critical Review
Verified User in Health, Wellness and Fitness
I do not like how hard it is to submit a bath for a multi-unit company. I have to call in my batch every pay period and cannot just click batch on the web page itself. I also do not like how there isn't a "save" button on the website to lock in...
Paychex
Most Helpful Favorable Review
Verified User in Business Supplies and Equipment
Paychex has an easy to understand and update HR sight. It was used extensively to post policies andbenefit renewal information. The Performance Review creation options are very customizable...for both Employee and Manager input. The time off request...
Most Helpful Critical Review
Verified User in Internet
I feel as though Paychex is falling behind the last two years. The software is outdated compared to other payroll vendors and my rep is harder is rarely available due to a higher volume of clients. I really hope Paychex can jump forward into this century...
Mack M.
Verified User in Executive Office
I chose APS Payroll for all our payroll processing for our initial location of a nationwide franchise business. The team at APS has been able to resolve each and every business or regulatory issue encountered in the two years we have operated our...
Verified User in Business Supplies and Equipment
Paychex has an easy to understand and update HR sight. It was used extensively to post policies andbenefit renewal information. The Performance Review creation options are very customizable...for both Employee and Manager input. The time off request...
Verified User in Health, Wellness and Fitness
I do not like how hard it is to submit a bath for a multi-unit company. I have to call in my batch every pay period and cannot just click batch on the web page itself. I also do not like how there isn't a "save" button on the website to lock in...
Verified User in Internet
I feel as though Paychex is falling behind the last two years. The software is outdated compared to other payroll vendors and my rep is harder is rarely available due to a higher volume of clients. I really hope Paychex can jump forward into this century...
Discussions
accruals
2 comments
RM
Hi Steffan,
Thank you for reaching out regarding accruals. I have passed your feedback on to our Customer Success team so they can reach out.
Have a...Read more
Will the employee start date become anything more?
1 comment
RM
Hi Hope,
We do not currently have anything planned for changes to the usage of the employee start date. However, we will pass your feedback along to our...Read more
What software do you use for payroll?
1 comment
HL
Accounts Payable System and enter Journal Entry to IntacctRead more
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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