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Compare Appian and Pega Platform 
At a Glance
Market Segments
Enterprise (57.9% of reviews)
Enterprise (66.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Appian
Star Rating
(472)4.5 out of 5
Market Segments
Enterprise (57.9% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AppianPega Platform
Star Rating
(273)4.2 out of 5
Market Segments
Enterprise (66.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Pega PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pega Platform excels in Lifecycle Management with a score of 9.1, indicating a robust capability to manage application lifecycles effectively. In contrast, Appian, while still strong, scores slightly lower at 8.5, suggesting that Pega may offer more comprehensive tools for managing the entire lifecycle of applications.
- Reviewers mention that Pega's Collaboration features are highly rated at 9.1, allowing for seamless teamwork and communication within projects. Appian, on the other hand, scores 8.6, which indicates that while it offers collaboration tools, they may not be as effective or user-friendly as those in Pega.
- G2 users highlight Pega's superior Custom Automation capabilities, scoring 8.9 compared to Appian's 8.3. This suggests that Pega provides more flexibility and options for users looking to create tailored automation solutions.
- Users on G2 report that Appian shines in Ease of Use, with a score of 8.7, making it more accessible for new users. Pega, while still user-friendly, scores slightly lower at 8.3, indicating that Appian may be the better choice for teams prioritizing ease of onboarding.
- Reviewers mention that Pega's Data Security features are robust, scoring 8.9, which is slightly higher than Appian's 8.8. This suggests that Pega may offer more comprehensive security measures, which is crucial for enterprises handling sensitive information.
- Users say that Appian's Document Management capabilities, although rated at 7.8, are less effective compared to Pega's score of 8.1. This indicates that Pega may provide better tools for managing documents within workflows, which can enhance overall productivity.
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Pricing
Entry-Level Pricing
Appian
No pricing availablePega Platform
No pricing availableFree Trial
Appian
Free Trial is available
Pega Platform
Free Trial is available
Ratings
Meets Requirements
8.5
270
8.4
157
Ease of Use
8.7
327
8.3
158
Ease of Setup
8.5
269
7.9
102
Ease of Admin
8.4
220
8.1
99
Quality of Support
8.5
263
8.2
149
Has the product been a good partner in doing business?
8.8
224
8.3
93
Product Direction (% positive)
9.0
262
8.1
156
Features by Category
User Tools - Warranty Management
Not enough data
9.7
6
Not enough data
9.5
7
Not enough data
9.5
7
Customer Insights
Not enough data
9.3
7
Not enough data
9.7
6
Software Integrations
Not enough data
9.4
8
Not enough data
9.7
6
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.2
10
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
9.1
11
|
Verified
Automation
Not enough data
8.8
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
8.3
12
|
Verified
Development
Not enough data
8.3
8
Not enough data
8.9
12
|
Verified
Not enough data
8.9
6
Not enough data
8.6
11
|
Verified
Automation Building
8.5
36
|
Verified
8.5
16
|
Verified
8.0
32
8.8
18
|
Verified
8.0
31
8.7
19
|
Verified
8.2
37
|
Verified
8.9
16
|
Verified
8.5
40
|
Verified
9.2
14
|
Verified
8.1
31
8.2
10
|
Verified
Bot Management & Execution
8.4
35
|
Verified
9.0
14
|
Verified
8.5
33
|
Verified
9.1
15
|
Verified
8.5
33
|
Verified
8.6
14
|
Verified
8.3
29
|
Verified
8.7
15
|
Verified
8.7
34
|
Verified
8.8
10
|
Verified
8.6
38
|
Verified
8.2
10
|
Verified
Intelligent Automation
8.4
30
|
Verified
9.2
6
7.8
26
|
Verified
8.5
8
|
Verified
7.8
27
|
Verified
8.8
8
|
Verified
Agentic AI - Robotic Process Automation (RPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.1
9
|
Verified
Not enough data
8.7
10
|
Verified
Platform Data
Not enough data
8.1
9
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
9.0
10
Platform Additional Functionality
Not enough data
8.5
8
Not enough data
9.2
10
|
Verified
Not enough data
8.8
10
|
Verified
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
8.6
67
|
Verified
8.5
12
8.5
67
|
Verified
8.6
13
|
Verified
7.8
62
|
Verified
8.1
12
|
Verified
Forms
8.4
63
|
Verified
7.8
12
|
Verified
8.2
63
|
Verified
7.8
12
|
Verified
8.5
63
|
Verified
8.0
11
Automation
8.8
66
|
Verified
8.9
12
8.7
66
|
Verified
8.8
13
|
Verified
8.3
63
|
Verified
7.9
12
|
Verified
7.6
54
8.1
9
|
Verified
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
7.3
8
Not enough data
7.4
9
Not enough data
7.2
9
Not enough data
7.0
9
Not enough data
Process Analysis
6.9
8
Not enough data
6.7
8
Not enough data
6.9
8
Not enough data
Automation
5.2
7
Not enough data
6.2
7
Not enough data
Generative AI
6.3
5
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
8.3
8
Not enough data
8.1
9
Not enough data
9.0
10
Not enough data
8.0
10
Not enough data
8.0
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
Not enough data
8.7
10
Not enough data
8.8
8
Not enough data
9.2
10
Not enough data
9.0
8
On the Job
Not enough data
9.0
10
Not enough data
8.9
9
Not enough data
8.7
9
Not enough data
9.4
9
Not enough data
8.9
9
After the Job
Not enough data
9.2
11
Not enough data
9.5
11
Not enough data
9.6
9
Not enough data
9.4
9
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.6
54
Not enough data
7.6
53
Not enough data
Process Management
8.5
156
9.2
6
8.4
155
8.5
77
8.3
155
8.3
5
7.8
122
8.3
7
8.4
135
8.5
8
8.0
119
8.8
8
8.2
120
9.0
7
Customization
7.6
153
8.4
76
8.8
164
8.6
82
8.4
154
8.4
73
8.1
152
8.3
68
8.6
166
9.3
5
Collaboration
8.3
160
8.5
69
8.3
159
8.3
69
8.5
166
8.5
77
8.7
159
9.7
5
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
8.5
129
9.0
7
Functionality - Process Orchestration
7.1
13
Not enough data
8.6
13
Not enough data
8.7
13
Not enough data
8.9
14
Not enough data
8.3
13
Not enough data
Integration & Adaptability - Process Orchestration
7.9
13
Not enough data
8.7
13
Not enough data
8.7
14
Not enough data
8.0
14
Not enough data
8.8
13
Not enough data
8.2
13
Not enough data
8.1
13
Not enough data
8.2
13
Not enough data
Workflow Design & Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Integrations & Connectivity
Not enough data
Not enough data
Not enough data
Not enough data
Automation Execution & Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Development & Customization
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Security
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
7.7
128
|
Verified
8.3
47
|
Verified
7.8
133
|
Verified
8.0
47
|
Verified
8.0
138
|
Verified
8.9
45
|
Verified
8.2
109
8.7
45
|
Verified
9.0
144
|
Verified
9.1
45
|
Verified
Data Control
8.1
136
|
Verified
8.5
42
|
Verified
8.4
137
|
Verified
8.1
45
|
Verified
8.8
139
|
Verified
8.9
43
|
Verified
Publishing
8.6
147
|
Verified
8.8
48
|
Verified
8.7
142
|
Verified
8.3
46
|
Verified
8.5
144
|
Verified
8.5
47
|
Verified
Agentic AI - Low-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Appian and Pega Platform are categorized as Digital Process Automation (DPA), Process Mining, Robotic Process Automation (RPA), Low-Code Development Platforms, Business Process Management, Business Automation Platforms (BAPs), and Process Orchestration
Unique Categories
Appian is categorized as AWS Marketplace and Genesys AppFoundry Marketplace
Pega Platform is categorized as Application Development Platforms, Workflow Management, Warranty Management, Workplace Innovation Platforms, Customer Journey Analytics, Bot Platforms, and Field Service Management
Reviews
Reviewers' Company Size
Appian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pega Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
21.9%
Banking
10.3%
Information Technology and Services
6.2%
Insurance
5.7%
Government Administration
5.7%
Other
50.2%
Information Technology and Services
21.4%
Financial Services
12.5%
Banking
11.5%
Computer Software
10.9%
Insurance
8.3%
Other
35.4%
Most Helpful Reviews
Appian
Most Helpful Favorable Review
Pablo d.
Verified User in Utilities
We can develop apps and tools much faster and deploy them incredibly fast. In this way, we can digitalize our company and standardize data inputs to optimize and enhance data-driven decisions. These are some detailed examples of things that Appian does...
Most Helpful Critical Review
Parthasarathy K.
Verified User in Internet
The product doesn't gel well with JMeter performance testing tool. MalformedChunkCodingException is frequently encountered. After the recent upgrade, the appian designer UI is difficult to navigate.
Pega Platform
Most Helpful Favorable Review
Verified User in Information Services
Offers a legitimate multichannel engagement platform to manage existing customers and present offers for potential new customers.
Most Helpful Critical Review
Verified User in Telecommunications
Most of the customers dread dealing with Pega due to nightmare in licensing discussion. Unless the customers are an existing relationship with Pega, they don't prefer to engage with Pega RPA. In fact some of the customers who have relationship with Pega,...
Pablo d.
Verified User in Utilities
We can develop apps and tools much faster and deploy them incredibly fast. In this way, we can digitalize our company and standardize data inputs to optimize and enhance data-driven decisions. These are some detailed examples of things that Appian does...
Verified User in Information Services
Offers a legitimate multichannel engagement platform to manage existing customers and present offers for potential new customers.
Parthasarathy K.
Verified User in Internet
The product doesn't gel well with JMeter performance testing tool. MalformedChunkCodingException is frequently encountered. After the recent upgrade, the appian designer UI is difficult to navigate.
Verified User in Telecommunications
Most of the customers dread dealing with Pega due to nightmare in licensing discussion. Unless the customers are an existing relationship with Pega, they don't prefer to engage with Pega RPA. In fact some of the customers who have relationship with Pega,...
Alternatives
Discussions
What is Appian software used for?
3 comments
JP
Digital transformation and process automationRead more
1) How can I automate associating apps with Users and Groups? 2) How can I write multiple rows to a Data a store Entity without using a SmartObject function or widget?
1 comment
HT
Hi Mark, the best way to get advice on your questions is to head over to our Appian Community, where your peers can share their best practices and...Read more
How can we user RPA with Appian ?
1 comment
Official Response from Appian
Hi Mahantesh,
RPA can be used in any Appian process to automate simple, repetitive tasks or connect systems that don't use APIs. Appian has native...Read more
What is PEGA platform?
1 comment
AV
An integrated platform that provides low code implementation of predominantly workflow based process automations.
Read more
What is Pega Platform used for?
1 comment
AN
Its a low code platform where all the things comes with pre defined code which makes us to build the application faster and smoother and moreover its a low...Read more
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