Introducing G2.ai, the future of software buying.Try now

Compare Appian and Pega Platform

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
Appian
Appian
Star Rating
(471)4.5 out of 5
Market Segments
Enterprise (58.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Appian
Pega Platform
Pega Platform
Star Rating
(273)4.2 out of 5
Market Segments
Enterprise (66.7% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Pega Platform
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Pega Platform excels in Lifecycle Management with a score of 9.1, indicating a robust capability to manage application lifecycles effectively. In contrast, Appian, while still strong, scores slightly lower at 8.5, suggesting that Pega may offer more comprehensive tools for managing the entire lifecycle of applications.
  • Reviewers mention that Pega's Collaboration features are highly rated at 9.1, allowing for seamless teamwork and communication within projects. Appian, on the other hand, scores 8.6, which indicates that while it offers collaboration tools, they may not be as effective or user-friendly as those in Pega.
  • G2 users highlight Pega's superior Custom Automation capabilities, scoring 8.9 compared to Appian's 8.3. This suggests that Pega provides more flexibility and options for users looking to create tailored automation solutions.
  • Users on G2 report that Appian shines in Ease of Use, with a score of 8.7, making it more accessible for new users. Pega, while still user-friendly, scores slightly lower at 8.3, indicating that Appian may be the better choice for teams prioritizing ease of onboarding.
  • Reviewers mention that Pega's Data Security features are robust, scoring 8.9, which is slightly higher than Appian's 8.8. This suggests that Pega may offer more comprehensive security measures, which is crucial for enterprises handling sensitive information.
  • Users say that Appian's Document Management capabilities, although rated at 7.8, are less effective compared to Pega's score of 8.1. This indicates that Pega may provide better tools for managing documents within workflows, which can enhance overall productivity.
Featured Products
Pricing
Entry-Level Pricing
Appian
No pricing available
Pega Platform
No pricing available
Free Trial
Appian
Free Trial is available
Pega Platform
Free Trial is available
Ratings
Meets Requirements
8.5
269
8.4
157
Ease of Use
8.7
326
8.3
158
Ease of Setup
8.5
268
7.9
102
Ease of Admin
8.4
219
8.1
99
Quality of Support
8.5
262
8.2
149
Has the product been a good partner in doing business?
8.8
223
8.3
93
Product Direction (% positive)
9.0
261
8.1
156
Features by Category
Not enough data
9.5
13
User Tools - Warranty Management
Not enough data
9.7
6
Not enough data
9.5
7
Not enough data
9.5
7
Customer Insights
Not enough data
9.3
7
Not enough data
9.7
6
Software Integrations
Not enough data
9.4
8
Not enough data
9.7
6
Not enough data
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workplace Innovation PlatformsHide 13 FeaturesShow 13 Features
Not enough data
8.6
21
Administration
Not enough data
8.2
10
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
9.1
11
|
Verified
Automation
Not enough data
8.8
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
8.3
12
|
Verified
Development
Not enough data
8.3
8
Not enough data
8.9
12
|
Verified
Not enough data
8.9
6
Not enough data
8.6
11
|
Verified
Robotic Process Automation (RPA)Hide 22 FeaturesShow 22 Features
8.3
55
8.8
30
Automation Building
8.5
35
|
Verified
8.5
16
|
Verified
8.0
31
8.8
18
|
Verified
8.1
30
8.7
19
|
Verified
8.3
36
|
Verified
8.9
16
|
Verified
8.6
39
|
Verified
9.2
14
|
Verified
8.1
30
8.2
10
|
Verified
Bot Management & Execution
8.5
34
|
Verified
9.0
14
|
Verified
8.6
32
|
Verified
9.1
15
|
Verified
8.5
32
|
Verified
8.6
14
|
Verified
8.3
28
|
Verified
8.7
15
|
Verified
8.7
33
|
Verified
8.8
10
|
Verified
8.7
37
|
Verified
8.2
10
|
Verified
Intelligent Automation
8.4
29
|
Verified
9.2
6
7.9
25
|
Verified
8.5
8
|
Verified
7.9
26
|
Verified
8.8
8
|
Verified
Agentic AI - Robotic Process Automation (RPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Journey AnalyticsHide 13 FeaturesShow 13 Features
Not enough data
8.7
18
Platform Basics
Not enough data
9.1
9
|
Verified
Not enough data
8.7
10
|
Verified
Platform Data
Not enough data
8.1
9
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
9.0
10
Platform Additional Functionality
Not enough data
8.5
8
Not enough data
9.2
10
|
Verified
Not enough data
8.8
10
|
Verified
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Process Automation (DPA)Hide 17 FeaturesShow 17 Features
8.4
82
Not enough data
Digital Workflows
8.6
67
|
Verified
8.5
12
8.5
67
|
Verified
8.6
13
|
Verified
7.8
62
|
Verified
8.1
12
|
Verified
Forms
8.4
63
|
Verified
7.8
12
|
Verified
8.2
63
|
Verified
7.8
12
|
Verified
8.5
63
|
Verified
8.0
11
Automation
8.8
66
|
Verified
8.9
12
8.7
66
|
Verified
8.8
13
|
Verified
8.3
63
|
Verified
7.9
12
|
Verified
7.6
54
8.1
9
|
Verified
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.7
10
Not enough data
Process Management
7.3
8
Not enough data
7.4
9
Not enough data
7.2
9
Not enough data
7.0
9
Not enough data
Process Analysis
6.9
8
Not enough data
6.7
8
Not enough data
6.9
8
Not enough data
Automation
5.2
7
Not enough data
6.2
7
Not enough data
Generative AI
6.3
5
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Development PlatformsHide 7 FeaturesShow 7 Features
Not enough data
8.4
12
Functionality
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
8.3
8
Not enough data
8.1
9
Not enough data
9.0
10
Not enough data
8.0
10
Not enough data
8.0
9
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Field Service ManagementHide 18 FeaturesShow 18 Features
Not enough data
9.1
17
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
Not enough data
8.7
10
Not enough data
8.8
8
Not enough data
9.2
10
Not enough data
9.0
8
On the Job
Not enough data
9.0
10
Not enough data
8.9
9
Not enough data
8.7
9
Not enough data
9.4
9
Not enough data
8.9
9
After the Job
Not enough data
9.2
11
Not enough data
9.5
11
Not enough data
9.6
9
Not enough data
9.4
9
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Process ManagementHide 26 FeaturesShow 26 Features
8.2
217
8.7
123
Generative AI
7.6
54
Not enough data
7.6
53
Not enough data
Process Management
8.5
156
9.2
6
8.4
155
8.5
77
8.3
155
8.3
5
7.8
122
8.3
7
8.4
135
8.5
8
8.0
119
8.8
8
8.2
120
9.0
7
Customization
7.6
153
8.4
76
8.8
164
8.6
82
8.4
154
8.4
73
8.1
152
8.3
68
8.6
166
9.3
5
Collaboration
8.3
160
8.5
69
8.3
159
8.3
69
8.5
166
8.5
77
8.7
159
9.7
5
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
8.5
129
9.0
7
8.3
15
Not enough data
Functionality - Process Orchestration
7.1
13
Not enough data
8.6
13
Not enough data
8.7
13
Not enough data
8.9
14
Not enough data
8.3
13
Not enough data
Integration & Adaptability - Process Orchestration
7.9
13
Not enough data
8.7
13
Not enough data
8.7
14
Not enough data
8.0
14
Not enough data
8.8
13
Not enough data
8.2
13
Not enough data
8.1
13
Not enough data
8.2
13
Not enough data
Business Automation Platforms (BAPs)Hide 18 FeaturesShow 18 Features
Not enough data
Not enough data
Workflow Design & Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Integrations & Connectivity
Not enough data
Not enough data
Not enough data
Not enough data
Automation Execution & Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Development & Customization
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Security
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Genesys AppFoundry MarketplaceHide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Low-Code Development PlatformsHide 14 FeaturesShow 14 Features
8.3
182
8.6
87
Application Design
7.7
127
|
Verified
8.3
47
|
Verified
7.8
132
|
Verified
8.0
47
|
Verified
8.0
137
|
Verified
8.9
45
|
Verified
8.2
108
8.7
45
|
Verified
9.0
143
|
Verified
9.1
45
|
Verified
Data Control
8.2
135
|
Verified
8.5
42
|
Verified
8.4
136
|
Verified
8.1
45
|
Verified
8.8
138
|
Verified
8.9
43
|
Verified
Publishing
8.6
146
|
Verified
8.8
48
|
Verified
8.7
141
|
Verified
8.3
46
|
Verified
8.5
143
|
Verified
8.5
47
|
Verified
Agentic AI - Low-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Appian
Appian
Small-Business(50 or fewer emp.)
13.6%
Mid-Market(51-1000 emp.)
28.4%
Enterprise(> 1000 emp.)
58.0%
Pega Platform
Pega Platform
Small-Business(50 or fewer emp.)
15.1%
Mid-Market(51-1000 emp.)
18.2%
Enterprise(> 1000 emp.)
66.7%
Reviewers' Industry
Appian
Appian
Financial Services
22.0%
Banking
10.4%
Information Technology and Services
6.2%
Insurance
5.7%
Government Administration
5.7%
Other
50.1%
Pega Platform
Pega Platform
Information Technology and Services
21.4%
Financial Services
12.5%
Banking
11.5%
Computer Software
10.9%
Insurance
8.3%
Other
35.4%
Most Helpful Reviews
Appian
Appian
Most Helpful Favorable Review
KB
Kalyani B.
Verified User in Information Technology and Services

Easy to understand. Less coding is uesd.

Most Helpful Critical Review
Verified User
G
Verified User in Insurance

The pieces of training scheduled were recorded and were too fast for a new user to follow. Hands-on sessions were not impactful as I didn't get a clear idea during the recorded training.

Pega Platform
Pega Platform
Most Helpful Favorable Review
SA
Syed A.
Verified User in Automotive

The intuitive design to add complex decisions and lightning fast analysis on loads of Data

Most Helpful Critical Review
Verified User
G
Verified User in Telecommunications

Most of the customers dread dealing with Pega due to nightmare in licensing discussion. Unless the customers are an existing relationship with Pega, they don't prefer to engage with Pega RPA. In fact some of the customers who have relationship with Pega,...

Alternatives
Appian
Appian Alternatives
UiPath Platform™ for Agentic Automation
UiPath Platform™ for Agentic Automation
Add UiPath Platform™ for Agentic Automation
Microsoft Power Automate
Microsoft Power Automate
Add Microsoft Power Automate
SS&C Blue Prism Intelligent Automation Platform
SS&C Blue Prism Intelligent Automation Platform
Add SS&C Blue Prism Intelligent Automation Platform
Automation Anywhere - RPA | Robotic Process Automation
Automation Anywhere - RPA | Robotic Process Automation
Add Automation Anywhere - RPA | Robotic Process Automation
Pega Platform
Pega Platform Alternatives
Kissflow
Kissflow
Add Kissflow
SS&C Blue Prism Intelligent Automation Platform
SS&C Blue Prism Intelligent Automation Platform
Add SS&C Blue Prism Intelligent Automation Platform
UiPath Platform™ for Agentic Automation
UiPath Platform™ for Agentic Automation
Add UiPath Platform™ for Agentic Automation
Automation Anywhere - RPA | Robotic Process Automation
Automation Anywhere - RPA | Robotic Process Automation
Add Automation Anywhere - RPA | Robotic Process Automation
Discussions
Appian
Appian Discussions
What is Appian software used for?
3 comments
Juan C. P.
JP
Digital transformation and process automationRead more
1) How can I automate associating apps with Users and Groups? 2) How can I write multiple rows to a Data a store Entity without using a SmartObject function or widget?
1 comment
Heather T.
HT
Hi Mark, the best way to get advice on your questions is to head over to our Appian Community, where your peers can share their best practices and...Read more
How can we user RPA with Appian ?
1 comment
Official Response from Appian
Hi Mahantesh, RPA can be used in any Appian process to automate simple, repetitive tasks or connect systems that don't use APIs. Appian has native...Read more
Pega Platform
Pega Platform Discussions
What is PEGA platform?
1 comment
AV
An integrated platform that provides low code implementation of predominantly workflow based process automations. Read more
Is PEGA easy or tough?
1 comment
Sachidananda C.
SC
The best tool.Read more
What is Pega Platform used for?
1 comment
Anudeep N.
AN
Its a low code platform where all the things comes with pre defined code which makes us to build the application faster and smoother and moreover its a low...Read more