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Compare Amplitude Analytics and Keen.io 
At a Glance
Market Segments
Mid-Market (46.9% of reviews)
Small-Business (75.0% of reviews)
Entry-Level Pricing
Free
$0/mo
Amplitude Analytics
Star Rating
(2,382)4.5 out of 5
Market Segments
Mid-Market (46.9% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansKeen.io
Star Rating
(12)4.4 out of 5
Market Segments
Small-Business (75.0% of reviews)
Entry-Level Pricing
$0/mo
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Keen.io excels in Quality of Support with a score of 9.1, indicating that users find the support team responsive and helpful. In contrast, Amplitude Analytics has a lower score of 8.5 in this area, suggesting that while support is adequate, it may not be as robust as Keen.io's.
- Reviewers mention that Keen.io's Reports Interface received a score of 7.4, which indicates some limitations in usability and functionality. Amplitude Analytics, however, does not have a specific score listed for this feature, but users generally find its reporting capabilities more comprehensive and user-friendly.
- G2 users highlight that Amplitude Analytics shines in Custom Event Tracking with a score of 8.9, allowing for detailed tracking of user interactions. Keen.io also performs well in this area with a score of 8.8, but users on G2 suggest that Amplitude's implementation is more intuitive and easier to set up.
- Users say that Amplitude Analytics offers superior Retention metrics with a score of 8.4, which helps businesses understand user engagement over time. Keen.io's retention score is slightly lower at 8.2, indicating that while it provides valuable insights, it may not be as effective as Amplitude's offerings.
- Reviewers mention that Keen.io's Ease of Setup is rated at 7.7, which some users find to be a bit cumbersome. In contrast, Amplitude Analytics scores 8.0 in this area, suggesting a smoother onboarding experience that users appreciate.
- Users report that Amplitude Analytics excels in Conversions with a score of 9.0, indicating a strong capability to track and analyze conversion rates effectively. Keen.io also performs well with a score of 8.9, but users feel that Amplitude provides more actionable insights for improving conversion strategies.
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Pricing
Entry-Level Pricing
Amplitude Analytics
Starter
Free
Get a taste of Amplitude for individuals, explorers, and early startups. The Starter plan includes:
- Starter templates
- Foundational product analytics
- Campaign reporting
Keen.io
Free
$0/mo
Unlimited event streaming and full-featured access for 30 days, then free plan event limits forever.
- 1,000 events
- 100 queries
- Unlimited visualizations
Free Trial
Amplitude Analytics
Free Trial is available
Keen.io
Free Trial is available
Ratings
Meets Requirements
8.5
1,776
8.5
12
Ease of Use
8.4
1,791
8.1
12
Ease of Setup
7.9
684
7.7
5
Ease of Admin
8.4
555
8.0
5
Quality of Support
8.4
1,370
9.1
11
Has the product been a good partner in doing business?
8.7
530
9.3
5
Product Direction (% positive)
8.5
1,613
8.1
12
Features by Category
Reports
Not enough data
7.4
7
|
Verified
Not enough data
6.9
6
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
8.3
8
|
Verified
Self Service
Not enough data
8.0
5
|
Verified
Not enough data
8.1
8
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
Not enough data
7.4
7
|
Verified
Not enough data
6.9
6
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
8.3
8
|
Verified
Self Service
Not enough data
8.0
5
|
Verified
Not enough data
8.1
8
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
8.4
618
Not enough data
8.5
610
Not enough data
7.8
566
Not enough data
8.8
639
Not enough data
8.8
643
Not enough data
8.2
591
Not enough data
8.0
556
Not enough data
8.9
620
Not enough data
8.9
638
Not enough data
Reporting
8.5
596
Not enough data
8.3
543
Not enough data
8.1
513
Not enough data
8.6
610
Not enough data
8.2
496
Not enough data
8.2
502
Not enough data
8.6
617
Not enough data
Other
8.6
590
Not enough data
7.7
428
Not enough data
7.6
386
Not enough data
7.8
469
Not enough data
7.8
369
Not enough data
7.3
330
Not enough data
7.6
341
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.1
537
Not enough data
8.0
482
Not enough data
8.5
638
Not enough data
8.6
660
Not enough data
User Identification
7.8
541
Not enough data
8.8
699
Not enough data
8.3
595
Not enough data
Tracking & Reporting
8.9
728
Not enough data
8.6
666
Not enough data
7.8
582
Not enough data
8.6
719
Not enough data
8.1
701
Not enough data
8.8
692
Not enough data
Metrics
8.6
589
Not enough data
7.6
474
Not enough data
8.4
571
Not enough data
8.3
511
Not enough data
9.1
594
Not enough data
Product Analytics
8.3
851
Not enough data
8.7
1012
Not enough data
8.5
976
Not enough data
8.8
1031
Not enough data
7.1
639
Not enough data
8.1
769
Not enough data
7.1
548
Not enough data
7.8
731
Not enough data
Agentic AI - Product Analytics
6.0
5
Not enough data
6.0
5
Not enough data
6.0
5
Not enough data
5.7
5
Not enough data
Marketing Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaign Activity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
8.6
589
Not enough data
7.6
474
Not enough data
8.4
571
Not enough data
8.3
511
Not enough data
9.1
594
Not enough data
Categories
Categories
Shared Categories
Amplitude Analytics and Keen.io are categorized as Product Analytics
Reviews
Reviewers' Company Size
Amplitude Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Keen.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.2%
Information Technology and Services
13.7%
Financial Services
10.1%
Internet
4.8%
Health, Wellness and Fitness
4.0%
Other
49.1%
Computer Software
41.7%
Marketing and Advertising
16.7%
Information Technology and Services
16.7%
Internet
8.3%
Food & Beverages
8.3%
Other
8.3%
Most Helpful Reviews
Amplitude Analytics
Most Helpful Favorable Review
Verified User in Hospital & Health Care
It really is able to segment user data so well! Way better and easier to create dashboards than Google Analytics
Most Helpful Critical Review
Ashish Gupta S.
Verified User in Financial Services
There was no option to create a custom event on the funnel( or chart section itself). We have to go to govern section everytime to create a custom event. Also, I feel amplitude can be a little pro-active. They should have warned us initially that we...
Keen.io
Most Helpful Favorable Review
Verified User in Food & Beverages
Keen.io includes all the tools you need to get a grip on behavioral analytics for web or mobile, from a developer interface. There's no black box. You know exactly how your metrics are being calculated, and what's happening.
Most Helpful Critical Review
Verified User in Information Technology and Services
Documentation on how to customize the results further could be improved.
Verified User in Hospital & Health Care
It really is able to segment user data so well! Way better and easier to create dashboards than Google Analytics
Verified User in Food & Beverages
Keen.io includes all the tools you need to get a grip on behavioral analytics for web or mobile, from a developer interface. There's no black box. You know exactly how your metrics are being calculated, and what's happening.
Ashish Gupta S.
Verified User in Financial Services
There was no option to create a custom event on the funnel( or chart section itself). We have to go to govern section everytime to create a custom event. Also, I feel amplitude can be a little pro-active. They should have warned us initially that we...
Verified User in Information Technology and Services
Documentation on how to customize the results further could be improved.
Discussions
What does amplitude software do?
2 comments
ML
It is a data visualization tool for product analytics.Read more
I'm not sure how many monthly events I'll need. How can I estimate my event volume?
1 comment
Official Response from Amplitude Analytics
This number depends on several factors, but generally it's calculated by multiplying your number of monthly active users by an estimate of the average number...Read more
What counts as an event, and how do I send data to Amplitude?
1 comment
Official Response from Amplitude Analytics
An event is an action that a user takes in your product, like ‘Create account’, ‘Add to cart’, or ‘Share photo’. It could also be an event that occurs in...Read more
Skeezy billing practices?
1 comment
RS
I had a similar experience, unfortunately. I ultimately never got a refund but was given a window to migrate my data off and cancel my account without...Read more
Keen.io has no more discussions with answers
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