Introducing G2.ai, the future of software buying.Try now

Compare Adobe Commerce (formerly Magento Commerce) and Shopify Plus

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce)
Star Rating
(526)4.0 out of 5
Market Segments
Small-Business (60.3% of reviews)
Information
Entry-Level Pricing
Contact Us
Learn more about Adobe Commerce (formerly Magento Commerce)
Shopify Plus
Shopify Plus
Star Rating
(671)4.4 out of 5
Market Segments
Small-Business (68.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Shopify Plus
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Shopify Plus excels in ease of use, with a score of 9.0 compared to Adobe Commerce's 7.2. Reviewers mention that the intuitive interface and streamlined setup process make it accessible for small businesses without extensive technical expertise.
  • Reviewers mention that Adobe Commerce offers superior customization options, scoring 8.7 in extensibility versus Shopify Plus's 8.1. Users appreciate the ability to tailor their storefronts extensively, allowing for unique branding and functionality that aligns with their business needs.
  • G2 users highlight Shopify Plus's robust support system, with a quality of support rating of 8.4, while Adobe Commerce lags behind at 7.1. Reviewers say that Shopify Plus provides timely and effective assistance, which is crucial for businesses that rely on quick resolutions to technical issues.
  • Users on G2 report that Adobe Commerce shines in its advanced reporting and analytics capabilities, scoring 8.2 compared to Shopify Plus's 8.0. Reviewers mention that the detailed insights help businesses make informed decisions about their marketing and sales strategies.
  • Reviewers mention that Shopify Plus has a more user-friendly checkout process, scoring 8.6 against Adobe Commerce's 8.0. Users say that the streamlined checkout experience reduces cart abandonment rates, which is vital for maximizing sales.
  • Users report that Adobe Commerce's multi-site management capabilities are impressive, with a score of 8.3, while Shopify Plus also scores well at 8.1. Reviewers mention that this feature is particularly beneficial for businesses operating in multiple regions or with diverse product lines, allowing for efficient management from a single platform.
Featured Products
Pricing
Entry-Level Pricing
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce Pro
Contact Us
Learn more about Adobe Commerce (formerly Magento Commerce)
Shopify Plus
No pricing available
Free Trial
Adobe Commerce (formerly Magento Commerce)
No trial information available
Shopify Plus
No trial information available
Ratings
Meets Requirements
8.4
442
8.5
545
Ease of Use
7.2
454
9.0
548
Ease of Setup
6.3
283
8.7
367
Ease of Admin
7.4
275
8.8
342
Quality of Support
7.1
389
8.4
530
Has the product been a good partner in doing business?
7.5
252
8.5
339
Product Direction (% positive)
7.0
432
8.8
524
Features by Category
E-Commerce PersonalizationHide 23 FeaturesShow 23 Features
6.6
7
Not enough data
Visitor Behavior
7.9
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
Templates
6.9
7
Not enough data
7.6
7
Not enough data
7.4
7
Not enough data
Personalization
7.6
7
Not enough data
7.2
6
Not enough data
7.2
6
Not enough data
5.8
6
Not enough data
6.0
5
Not enough data
5.8
6
Not enough data
4.7
5
Not enough data
5.3
6
Not enough data
Multichannel
6.4
6
Not enough data
6.4
6
Not enough data
5.7
5
Not enough data
Administration
5.6
6
Not enough data
5.0
6
Not enough data
5.0
6
Not enough data
6.0
5
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
8.3
18
Not enough data
Merchandising
8.2
15
Not enough data
7.9
17
Not enough data
8.2
17
Not enough data
7.9
16
Not enough data
7.6
17
Not enough data
Analytics
7.8
17
Not enough data
8.1
18
Not enough data
Administration
7.9
18
Not enough data
8.1
18
Not enough data
8.6
10
Not enough data
Administration
8.3
8
Not enough data
8.5
9
Not enough data
8.3
10
Not enough data
Integrations
8.7
10
Not enough data
9.0
10
Not enough data
9.0
10
Not enough data
Cart Management
8.3
9
Not enough data
9.4
9
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
7.9
356
8.1
479
Headless Commerce
8.0
23
7.7
228
8.3
24
7.9
242
7.9
22
7.9
231
8.6
27
8.2
258
8.8
26
8.1
249
Generative AI
9.3
7
7.4
192
9.0
7
7.6
189
Agentic AI - E-Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising/Marketing
7.4
219
8.3
423
8.0
251
8.4
451
7.8
310
7.8
443
7.8
323
7.8
453
7.2
290
7.9
428
7.5
292
7.6
418
7.8
304
7.9
428
Product Catalog
8.1
331
8.3
435
8.2
323
8.2
435
7.5
324
8.0
427
7.9
242
7.7
362
Order Process
8.0
325
8.6
436
8.0
320
8.2
429
8.1
308
8.3
431
8.3
311
8.8
433
8.1
320
8.6
433
7.5
289
8.1
428
7.9
290
8.0
421
7.9
167
8.2
381
Multi-Channel Support
7.7
267
8.2
394
7.5
285
8.6
422
7.1
240
8.2
393
7.3
268
8.4
412
7.2
217
7.8
346
7.5
173
8.2
372
7.5
211
7.4
342
Platform
8.0
273
8.4
394
8.3
311
8.3
426
8.1
297
8.4
415
8.1
313
8.5
432
7.0
231
8.1
427
7.8
307
8.7
425
8.1
253
8.3
342
8.4
303
8.5
411
7.6
261
7.8
375
8.0
250
8.1
354
8.2
288
8.6
395
7.8
315
8.8
419
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Omnichannel CommerceHide 9 FeaturesShow 9 Features
Not enough data
8.0
81
Reporting
Not enough data
8.0
77
Not enough data
7.6
70
Omnichannel Features
Not enough data
8.3
72
Not enough data
8.0
71
Not enough data
7.9
76
Not enough data
8.1
78
Not enough data
8.0
75
Not enough data
8.6
77
Not enough data
7.4
72
Categories
Categories
Shared Categories
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce)
Shopify Plus
Shopify Plus
Adobe Commerce (formerly Magento Commerce) and Shopify Plus are categorized as E-Commerce Platforms
Unique Categories
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce) is categorized as AWS Marketplace, E-Merchandising, Shopping Cart, and E-Commerce Personalization
Shopify Plus
Shopify Plus is categorized as Omnichannel Commerce
Reviews
Reviewers' Company Size
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce)
Small-Business(50 or fewer emp.)
60.3%
Mid-Market(51-1000 emp.)
31.4%
Enterprise(> 1000 emp.)
8.3%
Shopify Plus
Shopify Plus
Small-Business(50 or fewer emp.)
68.2%
Mid-Market(51-1000 emp.)
27.9%
Enterprise(> 1000 emp.)
3.8%
Reviewers' Industry
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce)
Retail
13.4%
Information Technology and Services
11.0%
Internet
8.0%
Computer Software
6.6%
Consumer Goods
6.4%
Other
54.5%
Shopify Plus
Shopify Plus
Retail
20.2%
Apparel & Fashion
13.7%
Consumer Goods
7.5%
Information Technology and Services
6.0%
Health, Wellness and Fitness
4.9%
Other
47.8%
Most Helpful Reviews
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce)
Most Helpful Favorable Review
Verified User in Internet
GI
Verified User in Internet

I have experience with Magento Enterprise, which is an incredibly scalable platform. Although it can be more difficult to customize during the build, requiring developers, the dashboard is intuitive and easy-to-use once implemented. It was also easy to...

Most Helpful Critical Review
Melissa C.
MC
Melissa C.
Verified User in Non-Profit Organization Management

Many features are add-ons. Some custom development may be needed. Keep in mind that this will increase the cost. Also, consider having an in-house team dedicated to customization and upkeep. If not, expenses will become quite costly.

Shopify Plus
Shopify Plus
Most Helpful Favorable Review
Tom N.
TN
Tom N.
Verified User in Publishing

To preface, I have a background in consulting for eCommerce store owners and have also launched my own web successful web store (using Shopify). Shopify is my #1 recommended eCommerce solution for any online merchant that doesn't require an extensive...

Most Helpful Critical Review
Kyle R.
KR
Kyle R.
Verified User in Sporting Goods

They do not listen to their customers, The stock answer for solving any problem is "there is an app for that". The problem with that approach is your costs go up and your performance goes down. The more apps you add to solve these problems the slower your...

Alternatives
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce) Alternatives
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Add Salesforce Commerce for B2C
Shopify
Shopify
Add Shopify
WooCommerce
WooCommerce
Add WooCommerce
BigCommerce
BigCommerce
Add BigCommerce
Shopify Plus
Shopify Plus Alternatives
BigCommerce
BigCommerce
Add BigCommerce
Salesforce Commerce for B2C
Salesforce Commerce for B2C
Add Salesforce Commerce for B2C
SAP Commerce Cloud
SAP Commerce Cloud
Add SAP Commerce Cloud
Magento Open Source
Magento OS
Add Magento Open Source
Discussions
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly Magento Commerce) Discussions
Why Magento Comes with So many Releases frequently?
2 comments
Deborishi G.
DG
Hi, This is because of the massive number of features that platform offers. Continuous improvement is one of the major factors for this platform being a...Read more
Is there a platform similar where I can track my in store purchases as well? A joint in store and online store account?
1 comment
Brandon L.
BL
Check out the guys at SyncSpider.com they can help you integrate with other platforms to support. Read more
Much better mobile compatibility is needed. Or a lite version mobile native app could be a better
1 comment
Verified User
G2
Hi, Maybe you are interested in https://argentotheme.com/ which made our website run really great, with AMP feature and requireJS optimalization its flying.Read more
Shopify Plus
Shopify Plus Discussions
What differentiates Shopify Plus?
2 comments
RU
Smartstore is very refined in its methodology, which is the reason they've remembered all of the fundamental SEO procedures for each part. This makes them...Read more
How does Shopify plus work?
2 comments
Vikash  K.
VK
Shopify Plus is an easy platform for building and managing an online store, where you can customize your design, add products, and set up payments. It helps...Read more
Who is Shopify Plus' target market?
1 comment
Official Response from Shopify Plus
High-volume brands with online sales of about $80,000 USD per month. If you want to know whether Shopify Plus is the right platform for you, let us know by...Read more