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The Top 20 Easiest To Use User Research Tools

See the top User Research Tools products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

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9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.1

Ease of Use

Average: 9.0

9.3

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

45%

Mid Market

30%

Enterprise

25%

Rally UXR

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.1

Ease of Use

Average: 9.0

9.1

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

Mid Market

41%

Enterprise

53%

Respondent

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.0

9.3

Meets Requirements

Average: 9.0

9.1

Customer Segment Breakdown

Small Business

63%

Mid Market

22%

Enterprise

15%

Prolific

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.0

8.8

Meets Requirements

Average: 9.0

8.8

Customer Segment Breakdown

Small Business

38%

Mid Market

21%

Enterprise

42%

PickFu

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

10.0

Ease of Use

Average: 9.0

9.8

Meets Requirements

Average: 9.0

9.7

Customer Segment Breakdown

Small Business

96%

Mid Market

Marvin

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.4

Ease of Use

Average: 9.0

8.6

Meets Requirements

Average: 9.0

9.4

Customer Segment Breakdown

Small Business

32%

Mid Market

50%

Enterprise

18%

Lyssna

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.6

Ease of Use

Average: 9.0

9.3

Meets Requirements

Average: 9.0

8.7

Customer Segment Breakdown

Small Business

41%

Mid Market

35%

Enterprise

24%

Wynter

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.0

9.0

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

45%

Mid Market

52%

Enterprise

UXArmy

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.0

9.6

Meets Requirements

Average: 9.0

9.6

Customer Segment Breakdown

Small Business

64%

Mid Market

21%

Enterprise

15%

#10

User Interviews

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 9.0

8.3

Meets Requirements

Average: 9.0

8.5

Customer Segment Breakdown

Small Business

58%

Mid Market

23%

Enterprise

19%

#11

UserTesting

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.8

Ease of Use

Average: 9.0

8.3

Meets Requirements

Average: 9.0

8.5

Customer Segment Breakdown

Small Business

21%

Mid Market

38%

Enterprise

41%

#12

Dscout

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.3

Ease of Use

Average: 9.0

8.2

Meets Requirements

Average: 9.0

8.6

Customer Segment Breakdown

Small Business

16%

Mid Market

23%

Enterprise

61%

#13

Dovetail

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.1

Ease of Use

Average: 9.0

8.5

Meets Requirements

Average: 9.0

8.4

Customer Segment Breakdown

Small Business

27%

Mid Market

47%

Enterprise

26%

#14

Sprig

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.0

8.8

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

18%

Mid Market

51%

Enterprise

31%

#15

Survicate

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.0

9.3

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

48%

Mid Market

37%

Enterprise

15%

#16

Usersnap

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.6

Ease of Use

Average: 9.0

9.6

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

63%

Mid Market

30%

Enterprise

#17

Userfeel

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.5

Ease of Use

Average: 9.0

9.7

Meets Requirements

Average: 9.0

9.7

Customer Segment Breakdown

Small Business

64%

Mid Market

28%

Enterprise

#18

Userback

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.5

Ease of Use

Average: 9.0

9.4

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

91%

Mid Market

Enterprise

#19

Userlytics

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.0

8.4

Meets Requirements

Average: 9.0

8.5

Customer Segment Breakdown

Small Business

33%

Mid Market

49%

Enterprise

18%

#20

Alida

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.7

Ease of Use

Average: 9.0

8.5

Meets Requirements

Average: 9.0

8.5

Customer Segment Breakdown

Small Business

11%

Mid Market

27%

Enterprise

62%