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Best Proactive Notification Software for Small Business

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Products classified in the overall Proactive Notification category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Proactive Notification to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Proactive Notification category.

In addition to qualifying for inclusion in the Proactive Notification Software category, to qualify for inclusion in the Small Business Proactive Notification Software category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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20 Listings in Small Business Proactive Notification Available

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    G2 Score
Textedly
(1,119)4.6 out of 5
Optimized for quick response
6th Easiest To Use in Proactive Notification software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Textedly is a cloud-based SMS marketing and communications platform that enables organizations to send bulk SMS and MMS messages, manage contact lists, and automate message workflows. As a type of

    Users
    • Owner
    • CEO
    Industries
    • Non-Profit Organization Management
    • Real Estate
    Market Segment
    • 67% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Textedly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    452
    Ease of Use
    435
    Helpful
    385
    Communication
    184
    Text Messaging
    177
    Cons
    Expensive
    122
    Missing Features
    111
    SMS Issues
    91
    Limited Texting Features
    81
    Number Issues
    67
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Textedly features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Admin
    Average: 8.9
    9.0
    Ease of Use
    Average: 9.0
    6.9
    Segmentation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Textedly
    Company Website
    Year Founded
    2015
    HQ Location
    Los Angeles, CA
    Twitter
    @textedly_
    410 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Textedly is a cloud-based SMS marketing and communications platform that enables organizations to send bulk SMS and MMS messages, manage contact lists, and automate message workflows. As a type of

Users
  • Owner
  • CEO
Industries
  • Non-Profit Organization Management
  • Real Estate
Market Segment
  • 67% Small-Business
  • 29% Mid-Market
Textedly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
452
Ease of Use
435
Helpful
385
Communication
184
Text Messaging
177
Cons
Expensive
122
Missing Features
111
SMS Issues
91
Limited Texting Features
81
Number Issues
67
Textedly features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Admin
Average: 8.9
9.0
Ease of Use
Average: 9.0
6.9
Segmentation
Average: 8.5
Seller Details
Seller
Textedly
Company Website
Year Founded
2015
HQ Location
Los Angeles, CA
Twitter
@textedly_
410 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
DialMyCalls
(864)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Proactive Notification software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    See why over 40,000 organizations use DialMyCalls to easily send text messages, phone calls and/or e-mails to an entire group of people in seconds! For over 15 years DialMyCalls has been a leader in

    Users
    • Pastor
    • Owner
    Industries
    • Religious Institutions
    • Non-Profit Organization Management
    Market Segment
    • 59% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • DialMyCalls Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    248
    Customer Support
    96
    Simple
    95
    Text Messaging
    94
    Easy Communication
    74
    Cons
    Messaging Issues
    42
    Expensive
    34
    SMS Issues
    32
    Credit Issues
    23
    Notification Issues
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • DialMyCalls features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Ease of Admin
    Average: 8.9
    9.4
    Ease of Use
    Average: 9.0
    7.8
    Segmentation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    OnTimeTelecom
    Company Website
    Year Founded
    2007
    HQ Location
    Jupiter, FL
    Twitter
    @DialMyCalls
    5,281 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

See why over 40,000 organizations use DialMyCalls to easily send text messages, phone calls and/or e-mails to an entire group of people in seconds! For over 15 years DialMyCalls has been a leader in

Users
  • Pastor
  • Owner
Industries
  • Religious Institutions
  • Non-Profit Organization Management
Market Segment
  • 59% Small-Business
  • 37% Mid-Market
DialMyCalls Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
248
Customer Support
96
Simple
95
Text Messaging
94
Easy Communication
74
Cons
Messaging Issues
42
Expensive
34
SMS Issues
32
Credit Issues
23
Notification Issues
21
DialMyCalls features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.4
Ease of Admin
Average: 8.9
9.4
Ease of Use
Average: 9.0
7.8
Segmentation
Average: 8.5
Seller Details
Seller
OnTimeTelecom
Company Website
Year Founded
2007
HQ Location
Jupiter, FL
Twitter
@DialMyCalls
5,281 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®

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Zendesk Support Suite
(6,223)4.3 out of 5
Optimized for quick response
3rd Easiest To Use in Proactive Notification software
View top Consulting Services for Zendesk Support Suite
Save to My Lists
DealsSpecial offer!
100% off: $0 for 14 days
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. Zendesk solution works out-of-the-box, and is easy to modify in the event of change, enabling businesses to move faster

    Users
    • Customer Success Manager
    • Customer Service Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 42% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zendesk Support Suite is a customer support tool that centralizes management of emails, chats, and social media interactions.
    • Reviewers appreciate the platform's ease of use, automation features, and seamless integration with other tools, which save time and streamline daily tasks.
    • Users experienced challenges with the initial learning curve, occasional technical issues with linking social media accounts, and limitations in reporting and customization features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zendesk Support Suite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    241
    Features
    201
    Customer Support
    163
    Helpful
    139
    Efficiency
    121
    Cons
    Missing Features
    120
    Limited Features
    95
    Ticketing Issues
    76
    Learning Curve
    72
    Poor Customer Support
    71
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zendesk Support Suite features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.2
    Ease of Admin
    Average: 8.9
    8.5
    Ease of Use
    Average: 9.0
    8.2
    Segmentation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zendesk
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @Zendesk
    104,131 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,138 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. Zendesk solution works out-of-the-box, and is easy to modify in the event of change, enabling businesses to move faster

Users
  • Customer Success Manager
  • Customer Service Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 42% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zendesk Support Suite is a customer support tool that centralizes management of emails, chats, and social media interactions.
  • Reviewers appreciate the platform's ease of use, automation features, and seamless integration with other tools, which save time and streamline daily tasks.
  • Users experienced challenges with the initial learning curve, occasional technical issues with linking social media accounts, and limitations in reporting and customization features.
Zendesk Support Suite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
241
Features
201
Customer Support
163
Helpful
139
Efficiency
121
Cons
Missing Features
120
Limited Features
95
Ticketing Issues
76
Learning Curve
72
Poor Customer Support
71
Zendesk Support Suite features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
8.2
Ease of Admin
Average: 8.9
8.5
Ease of Use
Average: 9.0
8.2
Segmentation
Average: 8.5
Seller Details
Seller
Zendesk
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@Zendesk
104,131 Twitter followers
LinkedIn® Page
www.linkedin.com
7,138 employees on LinkedIn®
OneSignal
(1,007)4.7 out of 5
Optimized for quick response
5th Easiest To Use in Proactive Notification software
Save to My Lists
DealsSpecial offer!
20% off: From $7.20 USD/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OneSignal is a customer engagement platform that enables companies of all sizes to increase retention and revenue through lightning-fast, personalized messaging. OneSignal supports email, push notific

    Users
    • Software Engineer
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • OneSignal Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    199
    Notifications
    145
    Notification Features
    120
    Helpful
    77
    Easy Setup
    74
    Cons
    Learning Curve
    36
    Missing Features
    35
    Expensive
    29
    Limited Features
    27
    Notification Issues
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • OneSignal features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Admin
    Average: 8.9
    9.2
    Ease of Use
    Average: 9.0
    9.0
    Segmentation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    OneSignal
    Company Website
    Year Founded
    2014
    HQ Location
    San Mateo, California
    Twitter
    @onesignal
    5,431 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    162 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OneSignal is a customer engagement platform that enables companies of all sizes to increase retention and revenue through lightning-fast, personalized messaging. OneSignal supports email, push notific

Users
  • Software Engineer
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 28% Mid-Market
OneSignal Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
199
Notifications
145
Notification Features
120
Helpful
77
Easy Setup
74
Cons
Learning Curve
36
Missing Features
35
Expensive
29
Limited Features
27
Notification Issues
23
OneSignal features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Admin
Average: 8.9
9.2
Ease of Use
Average: 9.0
9.0
Segmentation
Average: 8.5
Seller Details
Seller
OneSignal
Company Website
Year Founded
2014
HQ Location
San Mateo, California
Twitter
@onesignal
5,431 Twitter followers
LinkedIn® Page
www.linkedin.com
162 employees on LinkedIn®
Get a quote
Amazon Simple Queue Service (SQS)
(144)4.3 out of 5
12th Easiest To Use in Proactive Notification software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amazon Simple Queue Service (SQS) is a message queuing service that decouple the components of a cloud application, it transmit any volume of data, at any level of throughput, without losing messages

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 30% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Amazon Simple Queue Service (SQS) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Easy Integrations
    4
    Easy Setup
    4
    Simple
    3
    Ease of Management
    2
    Cons
    Missing Features
    5
    Delay Issues
    2
    System Limitations
    2
    API Integration Issues
    1
    Insufficient Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Amazon Simple Queue Service (SQS) features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Ease of Admin
    Average: 8.9
    9.0
    Ease of Use
    Average: 9.0
    8.2
    Segmentation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Amazon Web Services (AWS)
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,230,007 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    146,764 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Amazon Simple Queue Service (SQS) is a message queuing service that decouple the components of a cloud application, it transmit any volume of data, at any level of throughput, without losing messages

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 30% Small-Business
  • 26% Mid-Market
Amazon Simple Queue Service (SQS) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Easy Integrations
4
Easy Setup
4
Simple
3
Ease of Management
2
Cons
Missing Features
5
Delay Issues
2
System Limitations
2
API Integration Issues
1
Insufficient Features
1
Amazon Simple Queue Service (SQS) features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.8
Ease of Admin
Average: 8.9
9.0
Ease of Use
Average: 9.0
8.2
Segmentation
Average: 8.5
Seller Details
Seller
Amazon Web Services (AWS)
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,230,007 Twitter followers
LinkedIn® Page
www.linkedin.com
146,764 employees on LinkedIn®
Ownership
NASDAQ: AMZN
Read Amazon Simple Queue Service (SQS) Reviews
Text-Em-All
(793)4.8 out of 5
Optimized for quick response
1st Easiest To Use in Proactive Notification software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Text-Em-All is a purpose-driven SMS marketing, mass texting, and automated calling service designed to help organizations communicate effectively with large groups of contacts. This platform serves a

    Users
    • Pastor
    • Owner
    Industries
    • Religious Institutions
    • Non-Profit Organization Management
    Market Segment
    • 47% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Text-Em-All Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    70
    Text Messaging
    43
    Communication
    38
    Simple
    27
    Broadcast Communication
    26
    Cons
    Expensive
    22
    Character Limitation
    13
    Pricing Issues
    13
    Limited Texting Features
    11
    Credit System
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Text-Em-All features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.5
    Ease of Admin
    Average: 8.9
    9.5
    Ease of Use
    Average: 9.0
    8.0
    Segmentation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Text-Em-All
    Company Website
    Year Founded
    2005
    HQ Location
    Frisco, TX
    Twitter
    @TextEmAll
    1,456 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    62 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Text-Em-All is a purpose-driven SMS marketing, mass texting, and automated calling service designed to help organizations communicate effectively with large groups of contacts. This platform serves a

Users
  • Pastor
  • Owner
Industries
  • Religious Institutions
  • Non-Profit Organization Management
Market Segment
  • 47% Small-Business
  • 43% Mid-Market
Text-Em-All Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
70
Text Messaging
43
Communication
38
Simple
27
Broadcast Communication
26
Cons
Expensive
22
Character Limitation
13
Pricing Issues
13
Limited Texting Features
11
Credit System
10
Text-Em-All features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.5
Ease of Admin
Average: 8.9
9.5
Ease of Use
Average: 9.0
8.0
Segmentation
Average: 8.5
Seller Details
Seller
Text-Em-All
Company Website
Year Founded
2005
HQ Location
Frisco, TX
Twitter
@TextEmAll
1,456 Twitter followers
LinkedIn® Page
www.linkedin.com
62 employees on LinkedIn®
Wati
(399)4.6 out of 5
8th Easiest To Use in Proactive Notification software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Wati is an end-to-end WhatsApp API solution specifically designed to assist small and medium-sized businesses (SMBs) in enhancing their communication strategies. By leveraging advanced chatbots, APIs,

    Users
    • Founder
    • CEO
    Industries
    • Education Management
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Wati is a customer communication and marketing tool that offers features such as bulk messaging, chatbots, and automation for platforms like WhatsApp.
    • Reviewers like the user-friendly interface, the ability to streamline customer communication, and the effective marketing tools such as chatbots and automation.
    • Users experienced issues with slow reaction times on mobile, a lack of guidance during setup, and difficulties finding certain features within the interface.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Wati Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    126
    Automation
    85
    Customer Support
    72
    Features
    68
    Integrations
    56
    Cons
    Expensive
    48
    Cost
    39
    Pricing Issues
    29
    Messaging Issues
    23
    Missing Features
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Wati features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Admin
    Average: 8.9
    9.2
    Ease of Use
    Average: 9.0
    8.3
    Segmentation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Wati
    Company Website
    Year Founded
    2019
    HQ Location
    Hong Kong, HK
    Twitter
    @Wati_io
    476 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    178 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Wati is an end-to-end WhatsApp API solution specifically designed to assist small and medium-sized businesses (SMBs) in enhancing their communication strategies. By leveraging advanced chatbots, APIs,

Users
  • Founder
  • CEO
Industries
  • Education Management
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Wati is a customer communication and marketing tool that offers features such as bulk messaging, chatbots, and automation for platforms like WhatsApp.
  • Reviewers like the user-friendly interface, the ability to streamline customer communication, and the effective marketing tools such as chatbots and automation.
  • Users experienced issues with slow reaction times on mobile, a lack of guidance during setup, and difficulties finding certain features within the interface.
Wati Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
126
Automation
85
Customer Support
72
Features
68
Integrations
56
Cons
Expensive
48
Cost
39
Pricing Issues
29
Messaging Issues
23
Missing Features
23
Wati features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Admin
Average: 8.9
9.2
Ease of Use
Average: 9.0
8.3
Segmentation
Average: 8.5
Seller Details
Seller
Wati
Company Website
Year Founded
2019
HQ Location
Hong Kong, HK
Twitter
@Wati_io
476 Twitter followers
LinkedIn® Page
www.linkedin.com
178 employees on LinkedIn®
Get a quote
Textline
(333)4.7 out of 5
4th Easiest To Use in Proactive Notification software
Save to My Lists
Entry Level Price:$60.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients

    Users
    • Operations Manager
    • Owner
    Industries
    • Hospital & Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 71% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Textline Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    169
    Helpful
    145
    Customer Support
    142
    Communication
    100
    Features
    91
    Cons
    Missing Features
    50
    Notification Issues
    35
    Messaging Issues
    29
    SMS Issues
    27
    Limited Features
    26
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Textline features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Admin
    Average: 8.9
    9.3
    Ease of Use
    Average: 9.0
    7.2
    Segmentation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Textline
    Company Website
    Year Founded
    2015
    HQ Location
    Los Angeles, CA
    Twitter
    @textline
    284 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    54 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients

Users
  • Operations Manager
  • Owner
Industries
  • Hospital & Health Care
  • Health, Wellness and Fitness
Market Segment
  • 71% Small-Business
  • 26% Mid-Market
Textline Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
169
Helpful
145
Customer Support
142
Communication
100
Features
91
Cons
Missing Features
50
Notification Issues
35
Messaging Issues
29
SMS Issues
27
Limited Features
26
Textline features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Admin
Average: 8.9
9.3
Ease of Use
Average: 9.0
7.2
Segmentation
Average: 8.5
Seller Details
Seller
Textline
Company Website
Year Founded
2015
HQ Location
Los Angeles, CA
Twitter
@textline
284 Twitter followers
LinkedIn® Page
www.linkedin.com
54 employees on LinkedIn®
Get a quote
Boulevard
(78)4.3 out of 5
Optimized for quick response
10th Easiest To Use in Proactive Notification software
Save to My Lists
Entry Level Price:Starting at $158.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    One platform. All the things. Boulevard offers the #1 client experience platform purpose-built for salons, spas, medspas, and other appointment-based, self-care businesses. The modern, intuitive platf

    Users
    No information available
    Industries
    • Health, Wellness and Fitness
    • Consumer Services
    Market Segment
    • 78% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Boulevard Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Customer Support
    8
    Client Management
    5
    Communication
    5
    Features
    5
    Cons
    Missing Features
    4
    Communication Issues
    3
    Integration Issues
    3
    Payment Issues
    3
    Poor Reporting
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Boulevard features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Ease of Admin
    Average: 8.9
    8.8
    Ease of Use
    Average: 9.0
    8.6
    Segmentation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Boulevard Labs, Inc.
    Company Website
    Year Founded
    2016
    HQ Location
    Los Angeles, US
    Twitter
    @joinblvd
    221 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    412 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

One platform. All the things. Boulevard offers the #1 client experience platform purpose-built for salons, spas, medspas, and other appointment-based, self-care businesses. The modern, intuitive platf

Users
No information available
Industries
  • Health, Wellness and Fitness
  • Consumer Services
Market Segment
  • 78% Small-Business
  • 21% Mid-Market
Boulevard Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Customer Support
8
Client Management
5
Communication
5
Features
5
Cons
Missing Features
4
Communication Issues
3
Integration Issues
3
Payment Issues
3
Poor Reporting
3
Boulevard features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.5
Ease of Admin
Average: 8.9
8.8
Ease of Use
Average: 9.0
8.6
Segmentation
Average: 8.5
Seller Details
Seller
Boulevard Labs, Inc.
Company Website
Year Founded
2016
HQ Location
Los Angeles, US
Twitter
@joinblvd
221 Twitter followers
LinkedIn® Page
www.linkedin.com
412 employees on LinkedIn®
Get a quote
GoReminders
(231)4.8 out of 5
Save to My Lists
Entry Level Price:Starting at $8.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Text message & email appointment reminders! Reduce no-show clients at appointments and meetings with this appointment scheduling & reminder system. Save time and money with automatic reminders

    Users
    No information available
    Industries
    • Health, Wellness and Fitness
    • Automotive
    Market Segment
    • 91% Small-Business
    • 5% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Go Reminder is a tool that sends appointment reminders to clients, reducing no-shows and miscommunications.
    • Users frequently mention the ability to text clients through the app without using a personal number, the seamless appointment entry, and the significant reduction in no-shows as key benefits.
    • Users mentioned the steep price, the lack of alerts for waiting messages unless the app is opened, and the inability to customize certain fields as downsides.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • GoReminders Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    100
    Appointment Reminders
    93
    Reminders Feature
    79
    Scheduling
    76
    Client Interaction
    71
    Cons
    Missing Features
    25
    Messaging Issues
    20
    Scheduling Issues
    18
    Expensive
    15
    Notification Issues
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GoReminders features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.8
    Ease of Admin
    Average: 8.9
    9.5
    Ease of Use
    Average: 9.0
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GoReminders
    Company Website
    Year Founded
    2013
    HQ Location
    Brooklyn, New York
    Twitter
    @GoReminders
    3,425 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Text message & email appointment reminders! Reduce no-show clients at appointments and meetings with this appointment scheduling & reminder system. Save time and money with automatic reminders

Users
No information available
Industries
  • Health, Wellness and Fitness
  • Automotive
Market Segment
  • 91% Small-Business
  • 5% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Go Reminder is a tool that sends appointment reminders to clients, reducing no-shows and miscommunications.
  • Users frequently mention the ability to text clients through the app without using a personal number, the seamless appointment entry, and the significant reduction in no-shows as key benefits.
  • Users mentioned the steep price, the lack of alerts for waiting messages unless the app is opened, and the inability to customize certain fields as downsides.
GoReminders Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
100
Appointment Reminders
93
Reminders Feature
79
Scheduling
76
Client Interaction
71
Cons
Missing Features
25
Messaging Issues
20
Scheduling Issues
18
Expensive
15
Notification Issues
15
GoReminders features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
9.8
Ease of Admin
Average: 8.9
9.5
Ease of Use
Average: 9.0
0.0
No information available
Seller Details
Seller
GoReminders
Company Website
Year Founded
2013
HQ Location
Brooklyn, New York
Twitter
@GoReminders
3,425 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
SimpleTexting
(639)4.7 out of 5
16th Easiest To Use in Proactive Notification software
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Send mass text alerts. Provide customer service. Create automated campaigns. SimpleTexting’s powerful text marketing features let you do it all. There’s a reason that Fortune 500 companies, small busi

    Users
    • Owner
    • CEO
    Industries
    • Non-Profit Organization Management
    • Religious Institutions
    Market Segment
    • 75% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SimpleTexting Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Simple
    9
    Customer Support
    8
    Easy Setup
    5
    Features
    5
    Cons
    Messaging Issues
    5
    Notification Issues
    4
    Delays
    3
    Poor Customer Support
    3
    App Instability
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SimpleTexting features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Ease of Admin
    Average: 8.9
    9.3
    Ease of Use
    Average: 9.0
    8.0
    Segmentation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sinch
    Year Founded
    2008
    HQ Location
    Stockholm, Sweden
    Twitter
    @wearesinch
    3,648 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,316 employees on LinkedIn®
    Ownership
    SINCH.ST
Product Description
How are these determined?Information
This description is provided by the seller.

Send mass text alerts. Provide customer service. Create automated campaigns. SimpleTexting’s powerful text marketing features let you do it all. There’s a reason that Fortune 500 companies, small busi

Users
  • Owner
  • CEO
Industries
  • Non-Profit Organization Management
  • Religious Institutions
Market Segment
  • 75% Small-Business
  • 23% Mid-Market
SimpleTexting Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Simple
9
Customer Support
8
Easy Setup
5
Features
5
Cons
Messaging Issues
5
Notification Issues
4
Delays
3
Poor Customer Support
3
App Instability
2
SimpleTexting features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.2
Ease of Admin
Average: 8.9
9.3
Ease of Use
Average: 9.0
8.0
Segmentation
Average: 8.5
Seller Details
Seller
Sinch
Year Founded
2008
HQ Location
Stockholm, Sweden
Twitter
@wearesinch
3,648 Twitter followers
LinkedIn® Page
www.linkedin.com
4,316 employees on LinkedIn®
Ownership
SINCH.ST
Read SimpleTexting Reviews
SuprSend
(70)4.9 out of 5
7th Easiest To Use in Proactive Notification software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SuprSend is a notification infrastructure that streamlines your product notifications with an API-first approach. Create and deliver transactional, crons, and engagement notifications on multiple chan

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 77% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SuprSend Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    34
    Notifications
    33
    Notification Features
    31
    Customer Support
    29
    Integrations
    23
    Cons
    Missing Features
    20
    Limited Features
    6
    Difficult Setup
    5
    Learning Curve
    5
    Reporting Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SuprSend features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Ease of Admin
    Average: 8.9
    9.6
    Ease of Use
    Average: 9.0
    9.9
    Segmentation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SuprSend
    Year Founded
    2022
    HQ Location
    San Francisco, CA
    Twitter
    @SuprSend
    94 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SuprSend is a notification infrastructure that streamlines your product notifications with an API-first approach. Create and deliver transactional, crons, and engagement notifications on multiple chan

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 77% Small-Business
  • 21% Mid-Market
SuprSend Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
34
Notifications
33
Notification Features
31
Customer Support
29
Integrations
23
Cons
Missing Features
20
Limited Features
6
Difficult Setup
5
Learning Curve
5
Reporting Issues
5
SuprSend features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.0
9.4
Ease of Admin
Average: 8.9
9.6
Ease of Use
Average: 9.0
9.9
Segmentation
Average: 8.5
Seller Details
Seller
SuprSend
Year Founded
2022
HQ Location
San Francisco, CA
Twitter
@SuprSend
94 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
Read SuprSend Reviews
Courier
(59)4.5 out of 5
15th Easiest To Use in Proactive Notification software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Courier is a platform that makes it fast and easy to build a notifications system. Product and engineering teams need template management, custom routing, detailed logs, automated workflows, and othe

    Users
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 75% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Courier Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Notifications
    3
    Templates
    2
    Analytics
    1
    API Integration
    1
    Cons
    API Integration Issues
    1
    Complex Features
    1
    Customization Difficulty
    1
    Difficult Learning
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Courier features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease of Admin
    Average: 8.9
    9.0
    Ease of Use
    Average: 9.0
    8.3
    Segmentation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Courier
    Year Founded
    2019
    HQ Location
    San Francisco, California
    Twitter
    @trycourier
    1,449 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    963 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Courier is a platform that makes it fast and easy to build a notifications system. Product and engineering teams need template management, custom routing, detailed logs, automated workflows, and othe

Users
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 75% Small-Business
  • 22% Mid-Market
Courier Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Notifications
3
Templates
2
Analytics
1
API Integration
1
Cons
API Integration Issues
1
Complex Features
1
Customization Difficulty
1
Difficult Learning
1
Expensive
1
Courier features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease of Admin
Average: 8.9
9.0
Ease of Use
Average: 9.0
8.3
Segmentation
Average: 8.5
Seller Details
Seller
Courier
Year Founded
2019
HQ Location
San Francisco, California
Twitter
@trycourier
1,449 Twitter followers
LinkedIn® Page
www.linkedin.com
963 employees on LinkedIn®
Read Courier Reviews
Knock
(107)4.6 out of 5
14th Easiest To Use in Proactive Notification software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Knock is infrastructure for sending product and customer messaging. Ship cross-channel product notifications and lifecycle messaging that drives engagement, growth, and retention. Knock has everyth

    Users
    • Software Engineer
    • CTO
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 79% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Knock Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    36
    Customer Support
    29
    Notifications
    29
    Easy Integrations
    22
    Easy Setup
    19
    Cons
    Missing Features
    17
    Limited Templates
    8
    Notification Issues
    8
    Template Limitations
    8
    Expensive
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Knock features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Ease of Admin
    Average: 8.9
    8.7
    Ease of Use
    Average: 9.0
    7.7
    Segmentation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Knock
    Company Website
    Year Founded
    2021
    HQ Location
    New York, NY
    Twitter
    @knocklabs
    2,023 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Knock is infrastructure for sending product and customer messaging. Ship cross-channel product notifications and lifecycle messaging that drives engagement, growth, and retention. Knock has everyth

Users
  • Software Engineer
  • CTO
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 79% Small-Business
  • 20% Mid-Market
Knock Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
36
Customer Support
29
Notifications
29
Easy Integrations
22
Easy Setup
19
Cons
Missing Features
17
Limited Templates
8
Notification Issues
8
Template Limitations
8
Expensive
7
Knock features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
8.8
Ease of Admin
Average: 8.9
8.7
Ease of Use
Average: 9.0
7.7
Segmentation
Average: 8.5
Seller Details
Seller
Knock
Company Website
Year Founded
2021
HQ Location
New York, NY
Twitter
@knocklabs
2,023 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Genesys Cloud CX
(1,432)4.4 out of 5
Optimized for quick response
18th Easiest To Use in Proactive Notification software
View top Consulting Services for Genesys Cloud CX
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

    Users
    • Manager
    • Case Advocate
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 45% Mid-Market
    • 40% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Genesys Cloud CX is a platform that offers tools for routing, reporting, and workforce management, and integrates with existing systems for daily use across multiple departments.
    • Reviewers appreciate the platform's intuitive user interface, rapid implementation, reliable performance, seamless integrations, and its ability to support multiple clients efficiently.
    • Users experienced limitations in the reporting capabilities, issues with dashboard sync, and challenges with the reporting tools, data export formats, and the restricted options for exporting recordings.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Genesys Cloud CX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    127
    Features
    83
    Helpful
    57
    Reliability
    56
    Efficiency
    54
    Cons
    Limited Features
    57
    Missing Features
    54
    Missing Functionality
    36
    Inadequate Reporting
    34
    Limited Customization
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Genesys Cloud CX features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Ease of Admin
    Average: 8.9
    8.9
    Ease of Use
    Average: 9.0
    8.7
    Segmentation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Genesys
    Company Website
    Year Founded
    1990
    HQ Location
    Menlo Park, CA
    Twitter
    @Genesys
    32,496 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,448 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

Users
  • Manager
  • Case Advocate
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 45% Mid-Market
  • 40% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Genesys Cloud CX is a platform that offers tools for routing, reporting, and workforce management, and integrates with existing systems for daily use across multiple departments.
  • Reviewers appreciate the platform's intuitive user interface, rapid implementation, reliable performance, seamless integrations, and its ability to support multiple clients efficiently.
  • Users experienced limitations in the reporting capabilities, issues with dashboard sync, and challenges with the reporting tools, data export formats, and the restricted options for exporting recordings.
Genesys Cloud CX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
127
Features
83
Helpful
57
Reliability
56
Efficiency
54
Cons
Limited Features
57
Missing Features
54
Missing Functionality
36
Inadequate Reporting
34
Limited Customization
27
Genesys Cloud CX features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.4
Ease of Admin
Average: 8.9
8.9
Ease of Use
Average: 9.0
8.7
Segmentation
Average: 8.5
Seller Details
Seller
Genesys
Company Website
Year Founded
1990
HQ Location
Menlo Park, CA
Twitter
@Genesys
32,496 Twitter followers
LinkedIn® Page
www.linkedin.com
8,448 employees on LinkedIn®
Get a quote
Mobile Text Alerts
(69)4.6 out of 5
17th Easiest To Use in Proactive Notification software
Save to My Lists
DealsSpecial offer!
50% off: $12.50/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reach customers at the right time with the easiest-to-use SMS marketing solution available. Mobile Text Alerts makes it easy to communicate with your customers, employees, and audience when it matters

    Users
    No information available
    Industries
    • Religious Institutions
    • Non-Profit Organization Management
    Market Segment
    • 67% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Mobile Text Alerts Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Communication
    1
    Communication Efficiency
    1
    Easy Communication
    1
    Messaging
    1
    Cons
    App Availability
    1
    App Incompatibility
    1
    Email Issues
    1
    Language Limitations
    1
    Limited Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mobile Text Alerts features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Admin
    Average: 8.9
    9.2
    Ease of Use
    Average: 9.0
    7.9
    Segmentation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mobile Text Alerts
    Year Founded
    2011
    HQ Location
    New York, NY
    Twitter
    @MobileTextAlert
    1,340 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reach customers at the right time with the easiest-to-use SMS marketing solution available. Mobile Text Alerts makes it easy to communicate with your customers, employees, and audience when it matters

Users
No information available
Industries
  • Religious Institutions
  • Non-Profit Organization Management
Market Segment
  • 67% Small-Business
  • 25% Mid-Market
Mobile Text Alerts Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Communication
1
Communication Efficiency
1
Easy Communication
1
Messaging
1
Cons
App Availability
1
App Incompatibility
1
Email Issues
1
Language Limitations
1
Limited Functionality
1
Mobile Text Alerts features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Admin
Average: 8.9
9.2
Ease of Use
Average: 9.0
7.9
Segmentation
Average: 8.5
Seller Details
Seller
Mobile Text Alerts
Year Founded
2011
HQ Location
New York, NY
Twitter
@MobileTextAlert
1,340 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
Read Mobile Text Alerts Reviews
Salesmsg
(316)4.7 out of 5
Optimized for quick response
Save to My Lists
DealsSpecial offer!
20% off: $39 per month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesmsg is the ultimate tool for communicating with your customers, clients, and team in real-time. Whether it’s sending texts or making calls, it’s all about staying connected, fast, and professiona

    Users
    • Owner
    • Sales
    Industries
    • Health, Wellness and Fitness
    • Real Estate
    Market Segment
    • 71% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesmsg Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    81
    Easy Communication
    43
    Easy Integration
    35
    Integrations
    34
    Customer Support
    32
    Cons
    Sending Issues
    14
    Missing Features
    11
    Expensive
    10
    SMS Issues
    10
    Messaging Issues
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesmsg features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease of Admin
    Average: 8.9
    9.3
    Ease of Use
    Average: 9.0
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesmsg
    Company Website
    Year Founded
    2017
    HQ Location
    Delray Beach, FL
    Twitter
    @salesmsg
    142 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesmsg is the ultimate tool for communicating with your customers, clients, and team in real-time. Whether it’s sending texts or making calls, it’s all about staying connected, fast, and professiona

Users
  • Owner
  • Sales
Industries
  • Health, Wellness and Fitness
  • Real Estate
Market Segment
  • 71% Small-Business
  • 26% Mid-Market
Salesmsg Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
81
Easy Communication
43
Easy Integration
35
Integrations
34
Customer Support
32
Cons
Sending Issues
14
Missing Features
11
Expensive
10
SMS Issues
10
Messaging Issues
9
Salesmsg features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease of Admin
Average: 8.9
9.3
Ease of Use
Average: 9.0
0.0
No information available
Seller Details
Seller
Salesmsg
Company Website
Year Founded
2017
HQ Location
Delray Beach, FL
Twitter
@salesmsg
142 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
PushEngage
(53)4.6 out of 5
23rd Easiest To Use in Proactive Notification software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Welcome to PushEngage, your premier partner for unlocking the full potential of web and app push notifications! At PushEngage, we empower businesses like yours to engage, re-engage, and retain custome

    Users
    No information available
    Industries
    • Internet
    • Marketing and Advertising
    Market Segment
    • 74% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • PushEngage Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Satisfaction
    2
    Customer Support
    1
    Ease of Use
    1
    Intuitive
    1
    Service Quality
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • PushEngage features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease of Admin
    Average: 8.9
    9.0
    Ease of Use
    Average: 9.0
    10.0
    Segmentation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AwesomeMotive
    Year Founded
    2016
    HQ Location
    Wilmington, US
    Twitter
    @awesomemotive
    1,380 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Welcome to PushEngage, your premier partner for unlocking the full potential of web and app push notifications! At PushEngage, we empower businesses like yours to engage, re-engage, and retain custome

Users
No information available
Industries
  • Internet
  • Marketing and Advertising
Market Segment
  • 74% Small-Business
  • 25% Mid-Market
PushEngage Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Satisfaction
2
Customer Support
1
Ease of Use
1
Intuitive
1
Service Quality
1
Cons
This product has not yet received any negative sentiments.
PushEngage features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease of Admin
Average: 8.9
9.0
Ease of Use
Average: 9.0
10.0
Segmentation
Average: 8.5
Seller Details
Seller
AwesomeMotive
Year Founded
2016
HQ Location
Wilmington, US
Twitter
@awesomemotive
1,380 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
Read PushEngage Reviews
Interakt
(63)4.5 out of 5
24th Easiest To Use in Proactive Notification software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Launched in 2020, Interakt is a full-stack conversational marketing, sales, and support platform built on top of official WhatsApp Business APIs. Over 10,000 businesses across the globe trust Interakt

    Users
    No information available
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 68% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Interakt Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Helpful
    4
    Customer Support
    3
    Automation
    2
    Chat Features
    2
    Cons
    Learning Curve
    2
    Limited Automation
    2
    Limited Features
    2
    Poor Customer Support
    2
    Steep Learning Curve
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Interakt features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Admin
    Average: 8.9
    8.7
    Ease of Use
    Average: 9.0
    8.0
    Segmentation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Haptik
    Year Founded
    2013
    HQ Location
    New York, US
    Twitter
    @haptik
    6,074 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    323 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Launched in 2020, Interakt is a full-stack conversational marketing, sales, and support platform built on top of official WhatsApp Business APIs. Over 10,000 businesses across the globe trust Interakt

Users
No information available
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 68% Small-Business
  • 25% Mid-Market
Interakt Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Helpful
4
Customer Support
3
Automation
2
Chat Features
2
Cons
Learning Curve
2
Limited Automation
2
Limited Features
2
Poor Customer Support
2
Steep Learning Curve
2
Interakt features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Admin
Average: 8.9
8.7
Ease of Use
Average: 9.0
8.0
Segmentation
Average: 8.5
Seller Details
Seller
Haptik
Year Founded
2013
HQ Location
New York, US
Twitter
@haptik
6,074 Twitter followers
LinkedIn® Page
www.linkedin.com
323 employees on LinkedIn®
Read Interakt Reviews
One Call Now
(58)4.4 out of 5
22nd Easiest To Use in Proactive Notification software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    One Call Now is one of OnSolve’s market-leading mass notification systems that enables groups and organizations of all sizes and types to send important messages via voice, text, mobile app and email

    Users
    • Administrative Assistant
    Industries
    • Religious Institutions
    • Non-Profit Organization Management
    Market Segment
    • 55% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • One Call Now Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Easy Communication
    3
    Broadcast Communication
    2
    Communication
    2
    Communication Efficiency
    2
    Cons
    Call Issues
    1
    Contact Management
    1
    Dashboard Issues
    1
    Delay Issues
    1
    Insufficient Information
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • One Call Now features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Admin
    Average: 8.9
    8.6
    Ease of Use
    Average: 9.0
    9.4
    Segmentation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    OnSolve
    Year Founded
    1998
    HQ Location
    Alpharetta, Georgia
    LinkedIn® Page
    www.linkedin.com
    464 employees on LinkedIn®
    Phone
    +1 (858) 724 1200
Product Description
How are these determined?Information
This description is provided by the seller.

One Call Now is one of OnSolve’s market-leading mass notification systems that enables groups and organizations of all sizes and types to send important messages via voice, text, mobile app and email

Users
  • Administrative Assistant
Industries
  • Religious Institutions
  • Non-Profit Organization Management
Market Segment
  • 55% Mid-Market
  • 38% Small-Business
One Call Now Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Easy Communication
3
Broadcast Communication
2
Communication
2
Communication Efficiency
2
Cons
Call Issues
1
Contact Management
1
Dashboard Issues
1
Delay Issues
1
Insufficient Information
1
One Call Now features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Admin
Average: 8.9
8.6
Ease of Use
Average: 9.0
9.4
Segmentation
Average: 8.5
Seller Details
Seller
OnSolve
Year Founded
1998
HQ Location
Alpharetta, Georgia
LinkedIn® Page
www.linkedin.com
464 employees on LinkedIn®
Phone
+1 (858) 724 1200
Read One Call Now Reviews
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