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The Top 20 Online Reputation Management Software

Check out this list of the top Online Reputation Management Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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Birdeye

100

Overall Satisfaction Score

100

Top Industries of Reviewers:

Hospital & Health Care

31%

Real Estate

29%

Construction

20%

Medical Practice

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.5

9.4

Ease of Doing Business With

Average: 9.6

9.5

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.7

9.5

Ease of Admin

Average: 9.5

9.3

SOCi

Overall Satisfaction Score

Top Industries of Reviewers:

Real Estate

60%

Marketing and Advertising

15%

Health, Wellness and Fitness

13%

Retail

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

8.9

Meets Requirements

Average: 9.5

9.1

Ease of Doing Business With

Average: 9.6

9.1

Ease of Setup

Average: 9.4

8.9

Quality of Support

Average: 9.7

9.0

Ease of Admin

Average: 9.5

9.1

Reputation

Overall Satisfaction Score

Top Industries of Reviewers:

Real Estate

40%

Automotive

38%

Hospital & Health Care

17%

Marketing and Advertising

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.1

Meets Requirements

Average: 9.5

9.2

Ease of Doing Business With

Average: 9.6

9.0

Ease of Setup

Average: 9.4

9.0

Quality of Support

Average: 9.7

9.0

Ease of Admin

Average: 9.5

8.9

Liftify

Overall Satisfaction Score

Top Industries of Reviewers:

Construction

45%

Consumer Services

44%

Marketing and Advertising

Automotive

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.8

Meets Requirements

Average: 9.5

9.9

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.4

9.9

Quality of Support

Average: 9.7

10.0

Ease of Admin

Average: 9.5

9.8

Right Choice

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

48%

Automotive

21%

Hospitality

18%

Health, Wellness and Fitness

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

10.0

Meets Requirements

Average: 9.5

10.0

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.4

10.0

Quality of Support

Average: 9.7

10.0

Ease of Admin

Average: 9.5

10.0

G2 Marketing Solutions

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

69%

Information Technology and Services

20%

Marketing and Advertising

Internet

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

8.9

Meets Requirements

Average: 9.5

8.8

Ease of Doing Business With

Average: 9.6

8.7

Ease of Setup

Average: 9.4

8.9

Quality of Support

Average: 9.7

9.0

Ease of Admin

Average: 9.5

8.8

Podium

Overall Satisfaction Score

Top Industries of Reviewers:

Automotive

39%

Retail

29%

Construction

16%

Consumer Services

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.5

9.2

Ease of Doing Business With

Average: 9.6

9.4

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.7

8.9

Ease of Admin

Average: 9.5

9.4

NiceJob

Overall Satisfaction Score

Top Industries of Reviewers:

Construction

50%

Consumer Services

34%

Facilities Services

11%

Environmental Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.6

Meets Requirements

Average: 9.5

9.6

Ease of Doing Business With

Average: 9.6

9.7

Ease of Setup

Average: 9.4

9.7

Quality of Support

Average: 9.7

9.8

Ease of Admin

Average: 9.5

9.7

EmbedReviews

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

36%

Real Estate

21%

Construction

21%

Consumer Goods

21%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.5

9.6

Ease of Doing Business With

Average: 9.6

9.9

Ease of Setup

Average: 9.4

9.4

Quality of Support

Average: 9.7

10.0

Ease of Admin

Average: 9.5

9.6

#10

Great Recruiters

Overall Satisfaction Score

Top Industries of Reviewers:

Staffing and Recruiting

79%

Hospital & Health Care

15%

Information Technology and Services

Education Management

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.5

9.7

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.4

9.7

Quality of Support

Average: 9.7

9.8

Ease of Admin

Average: 9.5

9.9

#11

Edge

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

44%

Health, Wellness and Fitness

36%

Alternative Medicine

11%

Cosmetics

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.5

Meets Requirements

Average: 9.5

9.6

Ease of Doing Business With

Average: 9.6

9.9

Ease of Setup

Average: 9.4

9.5

Quality of Support

Average: 9.7

9.8

Ease of Admin

Average: 9.5

9.8

#12

Reviews.io

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

62%

Apparel & Fashion

15%

Consumer Goods

13%

Health, Wellness and Fitness

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.1

Meets Requirements

Average: 9.5

9.4

Ease of Doing Business With

Average: 9.6

9.5

Ease of Setup

Average: 9.4

9.1

Quality of Support

Average: 9.7

9.9

Ease of Admin

Average: 9.5

9.1

#13

Oggvo

Overall Satisfaction Score

Top Industries of Reviewers:

Real Estate

91%

Financial Services

Hospital & Health Care

Construction

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.5

9.5

Ease of Doing Business With

Average: 9.6

8.7

Ease of Setup

Average: 9.4

9.5

Quality of Support

Average: 9.7

9.8

Ease of Admin

Average: 9.5

8.6

#14

StoryTap

Overall Satisfaction Score

Top Industries of Reviewers:

Telecommunications

50%

Food & Beverages

25%

Consumer Goods

13%

Non-Profit Organization Management

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.8

Meets Requirements

Average: 9.5

9.7

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.4

10.0

Quality of Support

Average: 9.7

10.0

Ease of Admin

Average: 9.5

9.8

#15

Chekkit

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

41%

Luxury Goods & Jewelry

23%

Marketing and Advertising

21%

Consumer Services

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.8

Meets Requirements

Average: 9.5

9.7

Ease of Doing Business With

Average: 9.6

9.9

Ease of Setup

Average: 9.4

9.8

Quality of Support

Average: 9.7

9.8

Ease of Admin

Average: 9.5

9.7

#16

Score My Reviews

Overall Satisfaction Score

Top Industries of Reviewers:

Construction

60%

Cosmetics

15%

Apparel & Fashion

15%

Automotive

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.9

Meets Requirements

Average: 9.5

9.0

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.4

9.7

Quality of Support

Average: 9.7

10.0

Ease of Admin

Average: 9.5

10.0

#17

Synup

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

73%

Financial Services

11%

Information Technology and Services

Retail

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.5

9.7

Ease of Doing Business With

Average: 9.6

9.5

Ease of Setup

Average: 9.4

9.4

Quality of Support

Average: 9.7

9.8

Ease of Admin

Average: 9.5

9.1

#18

Digital Air Strike

Overall Satisfaction Score

Top Industries of Reviewers:

Automotive

98%

Consumer Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.8

Meets Requirements

Average: 9.5

9.8

Ease of Doing Business With

Average: 9.6

9.7

Ease of Setup

Average: 9.4

9.4

Quality of Support

Average: 9.7

9.8

Ease of Admin

Average: 9.5

10.0

#19

EmbedMyReviews

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

58%

Computer Software

17%

Internet

17%

Information Technology and Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.6

Meets Requirements

Average: 9.5

9.9

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.4

9.1

Quality of Support

Average: 9.7

10.0

Ease of Admin

Average: 9.5

9.2

#20

ClearlyRated

Overall Satisfaction Score

Top Industries of Reviewers:

Staffing and Recruiting

68%

Accounting

18%

Information Technology and Services

Hospital & Health Care

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.5

9.6

Ease of Doing Business With

Average: 9.6

9.8

Ease of Setup

Average: 9.4

9.4

Quality of Support

Average: 9.7

9.9

Ease of Admin

Average: 9.5

9.3