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Best Enterprise Online Community Management Software

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall Online Community Management category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Online Community Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Online Community Management category.

In addition to qualifying for inclusion in the Online Community Management Software category, to qualify for inclusion in the Enterprise Business Online Community Management Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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11 Listings in Enterprise Online Community Management Software Available

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Gainsight Customer Communities
(249)4.4 out of 5
Optimized for quick response
10th Easiest To Use in Online Community Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gainsight Customer Communities is a modern community destination that brings customers, teams, and resources together in one centralized, branded location, empowering self-service, scaling customer en

    Users
    • Community Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 59% Mid-Market
    • 24% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Gainsight Customer Communities Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Customer Support
    23
    Features
    17
    Integrations
    14
    User Interaction
    14
    Cons
    Missing Features
    14
    Limited Customization
    9
    Poor Interface Design
    7
    Event Management
    5
    Inadequate Analytics
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Gainsight Customer Communities features and usability ratings that predict user satisfaction
    8.2
    Qualitative Solutions
    Average: 8.4
    8.2
    All-in-one Dashboard
    Average: 8.4
    8.1
    Customer Engagement
    Average: 8.5
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Gainsight Inc.
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @GainsightHQ
    13,278 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,092 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gainsight Customer Communities is a modern community destination that brings customers, teams, and resources together in one centralized, branded location, empowering self-service, scaling customer en

Users
  • Community Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 59% Mid-Market
  • 24% Enterprise
Gainsight Customer Communities Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Customer Support
23
Features
17
Integrations
14
User Interaction
14
Cons
Missing Features
14
Limited Customization
9
Poor Interface Design
7
Event Management
5
Inadequate Analytics
4
Gainsight Customer Communities features and usability ratings that predict user satisfaction
8.2
Qualitative Solutions
Average: 8.4
8.2
All-in-one Dashboard
Average: 8.4
8.1
Customer Engagement
Average: 8.5
9.0
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Seller
Gainsight Inc.
Company Website
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@GainsightHQ
13,278 Twitter followers
LinkedIn® Page
www.linkedin.com
1,092 employees on LinkedIn®
Viafoura
(112)4.6 out of 5
Optimized for quick response
12th Easiest To Use in Online Community Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Viafoura is a digital experience company that helps brands activate their audiences through a suite of engagement and personalization solutions, maximizing conversions of unknown to known users. We

    Users
    • Product Manager
    • Community Moderator
    Industries
    • Online Media
    • Newspapers
    Market Segment
    • 62% Mid-Market
    • 25% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Viafoura Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    18
    Ease of Use
    14
    Features
    14
    User Interaction
    9
    Feedback Management
    8
    Cons
    Technical Glitches
    4
    Content Management
    3
    Poor Interface Design
    3
    Poor Navigation
    3
    Inadequate Analytics
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Viafoura features and usability ratings that predict user satisfaction
    8.8
    Qualitative Solutions
    Average: 8.4
    8.2
    All-in-one Dashboard
    Average: 8.4
    8.8
    Customer Engagement
    Average: 8.5
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Viafoura
    Company Website
    Year Founded
    2012
    HQ Location
    Toronto, Ontario
    Twitter
    @viafoura
    1,821 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    57 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Viafoura is a digital experience company that helps brands activate their audiences through a suite of engagement and personalization solutions, maximizing conversions of unknown to known users. We

Users
  • Product Manager
  • Community Moderator
Industries
  • Online Media
  • Newspapers
Market Segment
  • 62% Mid-Market
  • 25% Enterprise
Viafoura Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
18
Ease of Use
14
Features
14
User Interaction
9
Feedback Management
8
Cons
Technical Glitches
4
Content Management
3
Poor Interface Design
3
Poor Navigation
3
Inadequate Analytics
2
Viafoura features and usability ratings that predict user satisfaction
8.8
Qualitative Solutions
Average: 8.4
8.2
All-in-one Dashboard
Average: 8.4
8.8
Customer Engagement
Average: 8.5
9.4
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Seller
Viafoura
Company Website
Year Founded
2012
HQ Location
Toronto, Ontario
Twitter
@viafoura
1,821 Twitter followers
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®

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Webex Events & Webinars
(1,054)4.6 out of 5
14th Easiest To Use in Online Community Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Webex Events and Webinars are two powerful workflows in the Webex Suite, designed to help customers host in-person, virtual, and hybrid interactive experiences. Webex Events (formerly Socio) is a

    Users
    • Executive Director
    • Graphics Designer
    Industries
    • Non-Profit Organization Management
    • Information Technology and Services
    Market Segment
    • 45% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Webex Events & Webinars is a platform that offers features like Q&A, polling, and large-scale attendee management for professional virtual events.
    • Reviewers frequently mention the platform's user-friendly interface, robust features, and excellent customer support, highlighting its seamless integration into regular event schedules and its ability to enhance efficiency and engagement.
    • Users experienced issues with the platform's mobile optimization, difficulties in scheduling meetings, and a lack of a holistic view of an event agenda during creation, along with occasional audio or video issues and slow customer support response times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Webex Events & Webinars Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    99
    Webinars
    61
    Event Management
    52
    Customer Support
    49
    Features
    46
    Cons
    Missing Features
    24
    Limited Customization
    22
    Limited Features
    18
    Event Management
    15
    Audio Issues
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Webex Events & Webinars features and usability ratings that predict user satisfaction
    8.5
    Qualitative Solutions
    Average: 8.4
    9.0
    All-in-one Dashboard
    Average: 8.4
    9.0
    Customer Engagement
    Average: 8.5
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cisco
    Company Website
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    729,357 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    94,810 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Webex Events and Webinars are two powerful workflows in the Webex Suite, designed to help customers host in-person, virtual, and hybrid interactive experiences. Webex Events (formerly Socio) is a

Users
  • Executive Director
  • Graphics Designer
Industries
  • Non-Profit Organization Management
  • Information Technology and Services
Market Segment
  • 45% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Webex Events & Webinars is a platform that offers features like Q&A, polling, and large-scale attendee management for professional virtual events.
  • Reviewers frequently mention the platform's user-friendly interface, robust features, and excellent customer support, highlighting its seamless integration into regular event schedules and its ability to enhance efficiency and engagement.
  • Users experienced issues with the platform's mobile optimization, difficulties in scheduling meetings, and a lack of a holistic view of an event agenda during creation, along with occasional audio or video issues and slow customer support response times.
Webex Events & Webinars Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
99
Webinars
61
Event Management
52
Customer Support
49
Features
46
Cons
Missing Features
24
Limited Customization
22
Limited Features
18
Event Management
15
Audio Issues
11
Webex Events & Webinars features and usability ratings that predict user satisfaction
8.5
Qualitative Solutions
Average: 8.4
9.0
All-in-one Dashboard
Average: 8.4
9.0
Customer Engagement
Average: 8.5
9.5
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Seller
Cisco
Company Website
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
729,357 Twitter followers
LinkedIn® Page
www.linkedin.com
94,810 employees on LinkedIn®
Read Webex Events & Webinars Reviews
Influitive
(396)4.4 out of 5
25th Easiest To Use in Online Community Management software
View top Consulting Services for Influitive
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Influitive allows you to build a community of advocates and invite your customers, developers, partners, and employees to complete challenges, referrals, product reviews, social media posts, and more.

    Users
    • Customer Marketing Manager
    • Customer Advocacy Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 49% Mid-Market
    • 42% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Influitive Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Engagement
    3
    Gamification
    3
    Attendee Engagement
    2
    Community Engagement
    2
    Competition Fun
    2
    Cons
    Communication Delays
    2
    Delayed Updates
    2
    Poor Customer Support
    2
    Poor Support System
    2
    Bugs
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Influitive features and usability ratings that predict user satisfaction
    8.2
    Qualitative Solutions
    Average: 8.4
    8.0
    All-in-one Dashboard
    Average: 8.4
    8.7
    Customer Engagement
    Average: 8.5
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Jigsaw Interactive
    Year Founded
    2008
    HQ Location
    Alpharetta, GA
    Twitter
    @JigsawInteract
    2,041 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Influitive allows you to build a community of advocates and invite your customers, developers, partners, and employees to complete challenges, referrals, product reviews, social media posts, and more.

Users
  • Customer Marketing Manager
  • Customer Advocacy Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 49% Mid-Market
  • 42% Enterprise
Influitive Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Engagement
3
Gamification
3
Attendee Engagement
2
Community Engagement
2
Competition Fun
2
Cons
Communication Delays
2
Delayed Updates
2
Poor Customer Support
2
Poor Support System
2
Bugs
1
Influitive features and usability ratings that predict user satisfaction
8.2
Qualitative Solutions
Average: 8.4
8.0
All-in-one Dashboard
Average: 8.4
8.7
Customer Engagement
Average: 8.5
9.1
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Seller
Jigsaw Interactive
Year Founded
2008
HQ Location
Alpharetta, GA
Twitter
@JigsawInteract
2,041 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Read Influitive Reviews
Discourse
(66)4.0 out of 5
26th Easiest To Use in Online Community Management software
Save to My Lists
Entry Level Price:$20.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Discourse is a powerful platform for building online communities. With its modern design, intuitive interface, and robust feature set, Discourse empowers organizations, businesses, and individuals to

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 42% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Discourse Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Intuitive
    2
    Knowledge Sharing
    2
    User Interaction
    2
    Customizability
    1
    Cons
    Content Management
    1
    Data Loss
    1
    Expensive
    1
    Irrelevant Content
    1
    Notification Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Discourse features and usability ratings that predict user satisfaction
    8.2
    Qualitative Solutions
    Average: 8.4
    8.6
    All-in-one Dashboard
    Average: 8.4
    8.8
    Customer Engagement
    Average: 8.5
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Discourse
    Year Founded
    2012
    HQ Location
    El Cerrito, CA
    Twitter
    @discourse
    11,945 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    216 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Discourse is a powerful platform for building online communities. With its modern design, intuitive interface, and robust feature set, Discourse empowers organizations, businesses, and individuals to

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 42% Small-Business
  • 38% Mid-Market
Discourse Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Intuitive
2
Knowledge Sharing
2
User Interaction
2
Customizability
1
Cons
Content Management
1
Data Loss
1
Expensive
1
Irrelevant Content
1
Notification Issues
1
Discourse features and usability ratings that predict user satisfaction
8.2
Qualitative Solutions
Average: 8.4
8.6
All-in-one Dashboard
Average: 8.4
8.8
Customer Engagement
Average: 8.5
9.2
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Seller
Discourse
Year Founded
2012
HQ Location
El Cerrito, CA
Twitter
@discourse
11,945 Twitter followers
LinkedIn® Page
www.linkedin.com
216 employees on LinkedIn®
Read Discourse Reviews
Hivebrite
(149)4.4 out of 5
Optimized for quick response
15th Easiest To Use in Online Community Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hivebrite’s industry-leading platform empowers organizations of all sizes and sectors to launch, manage, and grow fully branded private communities to support their goals. The intuitive platform is

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    • Higher Education
    Market Segment
    • 62% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Hivebrite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    24
    Customizability
    13
    Ease of Use
    13
    Experience
    12
    Features
    12
    Cons
    Limited Customization
    8
    Bugs
    6
    Missing Features
    5
    Integration Issues
    4
    Access Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Hivebrite features and usability ratings that predict user satisfaction
    7.7
    Qualitative Solutions
    Average: 8.4
    8.0
    All-in-one Dashboard
    Average: 8.4
    7.6
    Customer Engagement
    Average: 8.5
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Hivebrite
    Company Website
    Year Founded
    2015
    HQ Location
    Paris, France
    Twitter
    @hivebrite
    1,103 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    165 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hivebrite’s industry-leading platform empowers organizations of all sizes and sectors to launch, manage, and grow fully branded private communities to support their goals. The intuitive platform is

Users
No information available
Industries
  • Non-Profit Organization Management
  • Higher Education
Market Segment
  • 62% Small-Business
  • 25% Mid-Market
Hivebrite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
24
Customizability
13
Ease of Use
13
Experience
12
Features
12
Cons
Limited Customization
8
Bugs
6
Missing Features
5
Integration Issues
4
Access Issues
3
Hivebrite features and usability ratings that predict user satisfaction
7.7
Qualitative Solutions
Average: 8.4
8.0
All-in-one Dashboard
Average: 8.4
7.6
Customer Engagement
Average: 8.5
9.0
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Seller
Hivebrite
Company Website
Year Founded
2015
HQ Location
Paris, France
Twitter
@hivebrite
1,103 Twitter followers
LinkedIn® Page
www.linkedin.com
165 employees on LinkedIn®
Get a quote
Khoros Communities
(92)4.1 out of 5
17th Easiest To Use in Online Community Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Khoros Communities: The Leading Platform for High-Performing Brand Communities Khoros Communities is a powerful, enterprise-grade platform designed to help brands build and manage thriving online c

    Users
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Enterprise
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Khoros Communities Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Helpful
    7
    Features
    5
    Simple
    5
    Easy Access
    4
    Cons
    Expensive
    3
    Bugs
    2
    Content Management
    2
    Deletion Issues
    2
    Editing Difficulties
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Khoros Communities features and usability ratings that predict user satisfaction
    8.1
    Qualitative Solutions
    Average: 8.4
    7.6
    All-in-one Dashboard
    Average: 8.4
    8.4
    Customer Engagement
    Average: 8.5
    8.4
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Khoros
    Company Website
    Year Founded
    2019
    HQ Location
    Austin, TX
    LinkedIn® Page
    www.linkedin.com
    1,205 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Khoros Communities: The Leading Platform for High-Performing Brand Communities Khoros Communities is a powerful, enterprise-grade platform designed to help brands build and manage thriving online c

Users
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Enterprise
  • 30% Mid-Market
Khoros Communities Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Helpful
7
Features
5
Simple
5
Easy Access
4
Cons
Expensive
3
Bugs
2
Content Management
2
Deletion Issues
2
Editing Difficulties
2
Khoros Communities features and usability ratings that predict user satisfaction
8.1
Qualitative Solutions
Average: 8.4
7.6
All-in-one Dashboard
Average: 8.4
8.4
Customer Engagement
Average: 8.5
8.4
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Seller
Khoros
Company Website
Year Founded
2019
HQ Location
Austin, TX
LinkedIn® Page
www.linkedin.com
1,205 employees on LinkedIn®
Bettermode
(112)4.6 out of 5
Optimized for quick response
13th Easiest To Use in Online Community Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bettermode is an all-in-one customer community platform designed to help businesses enhance customer experience, foster engagement, and cultivate meaningful relationships with their audience. This pla

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 63% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Bettermode Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Customer Support
    15
    Easy Setup
    15
    Features
    15
    Customization
    11
    Cons
    Missing Features
    9
    Limited Features
    6
    Access Limitations
    4
    Expensive
    4
    Lack of Mobile Accessibility
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Bettermode features and usability ratings that predict user satisfaction
    8.5
    Qualitative Solutions
    Average: 8.4
    8.6
    All-in-one Dashboard
    Average: 8.4
    9.0
    Customer Engagement
    Average: 8.5
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Bettermode Inc.
    Company Website
    Year Founded
    2018
    HQ Location
    Toronto, Ontario
    Twitter
    @BettermodeHQ
    6,220 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    27 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bettermode is an all-in-one customer community platform designed to help businesses enhance customer experience, foster engagement, and cultivate meaningful relationships with their audience. This pla

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 63% Small-Business
  • 26% Mid-Market
Bettermode Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Customer Support
15
Easy Setup
15
Features
15
Customization
11
Cons
Missing Features
9
Limited Features
6
Access Limitations
4
Expensive
4
Lack of Mobile Accessibility
3
Bettermode features and usability ratings that predict user satisfaction
8.5
Qualitative Solutions
Average: 8.4
8.6
All-in-one Dashboard
Average: 8.4
9.0
Customer Engagement
Average: 8.5
9.4
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Seller
Bettermode Inc.
Company Website
Year Founded
2018
HQ Location
Toronto, Ontario
Twitter
@BettermodeHQ
6,220 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
Higher Logic Thrive
(420)4.4 out of 5
Optimized for quick response
24th Easiest To Use in Online Community Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Higher Logic Thrive is a comprehensive online community and marketing software solution suite designed to drive engagement. With nearly 20 years of experience, Higher Logic has established itself as

    Users
    • Marketing Manager
    • Marketing Coordinator
    Industries
    • Non-Profit Organization Management
    • Hospital & Health Care
    Market Segment
    • 55% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Higher Logic Thrive Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    4
    Customer Engagement
    3
    Customer Support
    3
    Ease of Use
    2
    Engagement Efficiency
    2
    Cons
    Integration Issues
    3
    Learning Curve
    3
    API Issues
    1
    Difficult Learning Process
    1
    Inefficient
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Higher Logic Thrive features and usability ratings that predict user satisfaction
    7.6
    Qualitative Solutions
    Average: 8.4
    7.2
    All-in-one Dashboard
    Average: 8.4
    8.1
    Customer Engagement
    Average: 8.5
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Higher Logic
    Company Website
    Year Founded
    2007
    HQ Location
    Arlington, VA
    Twitter
    @HigherLogic
    3,609 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    322 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Higher Logic Thrive is a comprehensive online community and marketing software solution suite designed to drive engagement. With nearly 20 years of experience, Higher Logic has established itself as

Users
  • Marketing Manager
  • Marketing Coordinator
Industries
  • Non-Profit Organization Management
  • Hospital & Health Care
Market Segment
  • 55% Small-Business
  • 39% Mid-Market
Higher Logic Thrive Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
4
Customer Engagement
3
Customer Support
3
Ease of Use
2
Engagement Efficiency
2
Cons
Integration Issues
3
Learning Curve
3
API Issues
1
Difficult Learning Process
1
Inefficient
1
Higher Logic Thrive features and usability ratings that predict user satisfaction
7.6
Qualitative Solutions
Average: 8.4
7.2
All-in-one Dashboard
Average: 8.4
8.1
Customer Engagement
Average: 8.5
9.0
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Seller
Higher Logic
Company Website
Year Founded
2007
HQ Location
Arlington, VA
Twitter
@HigherLogic
3,609 Twitter followers
LinkedIn® Page
www.linkedin.com
322 employees on LinkedIn®
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Forj
(80)4.6 out of 5
20th Easiest To Use in Online Community Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Forj helps organizations grow their memberships and revenue by partnering to create a seamless community and learning experience. We provide a single solution for community and learning that is purpos

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    • Education Management
    Market Segment
    • 55% Small-Business
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Forj features and usability ratings that predict user satisfaction
    8.8
    Qualitative Solutions
    Average: 8.4
    7.9
    All-in-one Dashboard
    Average: 8.4
    8.7
    Customer Engagement
    Average: 8.5
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Forj
    Year Founded
    2020
    HQ Location
    Milwaukee, WI
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Forj helps organizations grow their memberships and revenue by partnering to create a seamless community and learning experience. We provide a single solution for community and learning that is purpos

Users
No information available
Industries
  • Non-Profit Organization Management
  • Education Management
Market Segment
  • 55% Small-Business
  • 30% Mid-Market
Forj features and usability ratings that predict user satisfaction
8.8
Qualitative Solutions
Average: 8.4
7.9
All-in-one Dashboard
Average: 8.4
8.7
Customer Engagement
Average: 8.5
9.5
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Seller
Forj
Year Founded
2020
HQ Location
Milwaukee, WI
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Read Forj Reviews
Rungway
(38)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rungway is the comms and engagement platform helping companies to embed connected and inclusive cultures. By transforming how employees share advice and engage with management, staff perform at their

    Users
    No information available
    Industries
    • Financial Services
    • Investment Management
    Market Segment
    • 63% Enterprise
    • 32% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rungway features and usability ratings that predict user satisfaction
    10.0
    Qualitative Solutions
    Average: 8.4
    9.2
    All-in-one Dashboard
    Average: 8.4
    10.0
    Customer Engagement
    Average: 8.5
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rungway
    Year Founded
    2016
    HQ Location
    London, GB
    Twitter
    @rungway
    679 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rungway is the comms and engagement platform helping companies to embed connected and inclusive cultures. By transforming how employees share advice and engage with management, staff perform at their

Users
No information available
Industries
  • Financial Services
  • Investment Management
Market Segment
  • 63% Enterprise
  • 32% Mid-Market
Rungway features and usability ratings that predict user satisfaction
10.0
Qualitative Solutions
Average: 8.4
9.2
All-in-one Dashboard
Average: 8.4
10.0
Customer Engagement
Average: 8.5
10.0
Has the product been a good partner in doing business?
Average: 9.1
Seller Details
Seller
Rungway
Year Founded
2016
HQ Location
London, GB
Twitter
@rungway
679 Twitter followers
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®
Read Rungway Reviews
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