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Best Enterprise Loyalty Management Software

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall Loyalty Management category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Loyalty Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Loyalty Management category.

In addition to qualifying for inclusion in the Loyalty Management Software category, to qualify for inclusion in the Enterprise Business Loyalty Management Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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7 Listings in Enterprise Loyalty Management Software Available

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    G2 Score
Talon.One
(55)4.5 out of 5
Optimized for quick response
23rd Easiest To Use in Loyalty Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empower

    Users
    No information available
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 55% Mid-Market
    • 35% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Talon,one is a platform that provides an interface for campaign configuration and a set of APIs for integration into various systems.
    • Users frequently mention the platform's ease of use, robust feature set, and excellent customer support, highlighting its ability to handle complex promo and loyalty setups, and its proactive assistance in working through unique use cases.
    • Users experienced some complexity in setting up campaign rules, occasional bugs in the web interface, and found some API endpoints to be poorly documented, with some users also noting that the rule builder can be challenging for new users and the reporting feature needs improvement.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Talon.One Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Features
    7
    Customer Support
    5
    Easy Setup
    5
    Easy Integrations
    4
    Cons
    Lack of Information
    3
    Limited Customization
    2
    Missing Features
    2
    Overwhelming Implementation
    2
    Poor Documentation
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Talon.One features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Integrations
    Average: 8.6
    8.0
    Loyalty Analytics
    Average: 8.8
    8.0
    Membership
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Talon.One
    Company Website
    Year Founded
    2015
    HQ Location
    Berlin, Germany
    Twitter
    @talonone
    278 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    231 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empower

Users
No information available
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 55% Mid-Market
  • 35% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Talon,one is a platform that provides an interface for campaign configuration and a set of APIs for integration into various systems.
  • Users frequently mention the platform's ease of use, robust feature set, and excellent customer support, highlighting its ability to handle complex promo and loyalty setups, and its proactive assistance in working through unique use cases.
  • Users experienced some complexity in setting up campaign rules, occasional bugs in the web interface, and found some API endpoints to be poorly documented, with some users also noting that the rule builder can be challenging for new users and the reporting feature needs improvement.
Talon.One Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Features
7
Customer Support
5
Easy Setup
5
Easy Integrations
4
Cons
Lack of Information
3
Limited Customization
2
Missing Features
2
Overwhelming Implementation
2
Poor Documentation
2
Talon.One features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
8.8
Integrations
Average: 8.6
8.0
Loyalty Analytics
Average: 8.8
8.0
Membership
Average: 8.7
Seller Details
Seller
Talon.One
Company Website
Year Founded
2015
HQ Location
Berlin, Germany
Twitter
@talonone
278 Twitter followers
LinkedIn® Page
www.linkedin.com
231 employees on LinkedIn®
SAP Emarsys
(449)4.3 out of 5
Optimized for quick response
12th Easiest To Use in Loyalty Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SAP Emarsys is the customer engagement solution of Intelligent CX from SAP, empowering businesses to deliver personalized, AI-driven, omnichannel experiences. Built for scalability and extensibili

    Users
    • Marketing Director
    • Marketing Manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 54% Mid-Market
    • 25% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SAP Emarsys Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    14
    Ease of Use
    14
    Personalization
    13
    Features
    12
    Helpful
    11
    Cons
    Learning Curve
    9
    Missing Features
    9
    Complex Usability
    8
    Limited Features
    8
    Complexity
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SAP Emarsys features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Integrations
    Average: 8.6
    8.9
    Loyalty Analytics
    Average: 8.8
    8.9
    Membership
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SAP
    Company Website
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    299,996 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    131,387 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SAP Emarsys is the customer engagement solution of Intelligent CX from SAP, empowering businesses to deliver personalized, AI-driven, omnichannel experiences. Built for scalability and extensibili

Users
  • Marketing Director
  • Marketing Manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 54% Mid-Market
  • 25% Small-Business
SAP Emarsys Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
14
Ease of Use
14
Personalization
13
Features
12
Helpful
11
Cons
Learning Curve
9
Missing Features
9
Complex Usability
8
Limited Features
8
Complexity
7
SAP Emarsys features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
9.2
Integrations
Average: 8.6
8.9
Loyalty Analytics
Average: 8.8
8.9
Membership
Average: 8.7
Seller Details
Seller
SAP
Company Website
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
299,996 Twitter followers
LinkedIn® Page
www.linkedin.com
131,387 employees on LinkedIn®

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Xoxoday
(1,496)4.6 out of 5
Optimized for quick response
8th Easiest To Use in Loyalty Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Xoxoday offers a suite of products that empower organisations to drive growth through meaningful rewards, recognition, loyalty, and engagement programs. Our suite includes five core products: Plu

    Users
    • Software Engineer
    • Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Enterprise
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Plum is a platform designed for sending rewards and recognition, integrating with internal workflows and allowing for quick disbursal of incentives across various categories.
    • Users frequently mention the user-friendly interface, the wide range of brand options to choose from, the quick delivery of e-vouchers, and the efficient and prompt customer support.
    • Users mentioned issues with the speed of loading certain pages or reward catalogs, limited customization options for branding or messaging templates, and occasional stock unavailability of specific brand vouchers.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Xoxoday Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    205
    Customer Support
    168
    Helpful
    134
    Rewards
    126
    Appreciation
    123
    Cons
    Redemption Issues
    50
    Technical Issues
    43
    Voucher Issues
    42
    Poor Customer Support
    38
    Limited Options
    32
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Xoxoday features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Integrations
    Average: 8.6
    9.1
    Loyalty Analytics
    Average: 8.8
    9.2
    Membership
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Xoxoday
    Company Website
    Year Founded
    2012
    HQ Location
    Bangalore, India
    LinkedIn® Page
    www.linkedin.com
    604 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Xoxoday offers a suite of products that empower organisations to drive growth through meaningful rewards, recognition, loyalty, and engagement programs. Our suite includes five core products: Plu

Users
  • Software Engineer
  • Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Enterprise
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Plum is a platform designed for sending rewards and recognition, integrating with internal workflows and allowing for quick disbursal of incentives across various categories.
  • Users frequently mention the user-friendly interface, the wide range of brand options to choose from, the quick delivery of e-vouchers, and the efficient and prompt customer support.
  • Users mentioned issues with the speed of loading certain pages or reward catalogs, limited customization options for branding or messaging templates, and occasional stock unavailability of specific brand vouchers.
Xoxoday Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
205
Customer Support
168
Helpful
134
Rewards
126
Appreciation
123
Cons
Redemption Issues
50
Technical Issues
43
Voucher Issues
42
Poor Customer Support
38
Limited Options
32
Xoxoday features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
9.0
Integrations
Average: 8.6
9.1
Loyalty Analytics
Average: 8.8
9.2
Membership
Average: 8.7
Seller Details
Seller
Xoxoday
Company Website
Year Founded
2012
HQ Location
Bangalore, India
LinkedIn® Page
www.linkedin.com
604 employees on LinkedIn®
Snappy
(310)4.8 out of 5
17th Easiest To Use in Loyalty Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Snappy is the award-winning, all-in-one gifting company that spreads joy, shares gratitude, and takes the guesswork out of gifting. Founded in 2015, Snappy was named one of Inc.’s fastest-growing

    Users
    • Executive Assistant
    • Human Resources Manager
    Industries
    • Information Technology and Services
    • Human Resources
    Market Segment
    • 56% Mid-Market
    • 25% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Snappy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    38
    Variety
    23
    Gift Giving
    16
    Options
    14
    Selection
    14
    Cons
    Limited Options
    11
    Lack of Gift Cards Options
    6
    Lack of Variety
    5
    Limited Variety
    5
    Expensive
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Snappy features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Snappy
    Year Founded
    2015
    HQ Location
    New York, NY
    LinkedIn® Page
    www.linkedin.com
    288 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Snappy is the award-winning, all-in-one gifting company that spreads joy, shares gratitude, and takes the guesswork out of gifting. Founded in 2015, Snappy was named one of Inc.’s fastest-growing

Users
  • Executive Assistant
  • Human Resources Manager
Industries
  • Information Technology and Services
  • Human Resources
Market Segment
  • 56% Mid-Market
  • 25% Enterprise
Snappy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
38
Variety
23
Gift Giving
16
Options
14
Selection
14
Cons
Limited Options
11
Lack of Gift Cards Options
6
Lack of Variety
5
Limited Variety
5
Expensive
4
Snappy features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Snappy
Year Founded
2015
HQ Location
New York, NY
LinkedIn® Page
www.linkedin.com
288 employees on LinkedIn®
impact.com
(1,284)4.5 out of 5
Optimized for quick response
24th Easiest To Use in Loyalty Management software
View top Consulting Services for impact.com
Save to My Lists
DealsSpecial offer!
100% off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    impact.com/performance is the only unified partnership management platform with comprehensive tools to help you run sophisticated affiliate, influencer, and customer referral marketing programs. T

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 75% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Impact.com is a platform that automates the management of affiliates, influencers, creators, and advocates in one place.
    • Reviewers like the platform's user-friendly interface, accurate tracking system, automated payment system, and the variety of advertisers and brands to partner with.
    • Reviewers mentioned that the platform can be complex and confusing for beginners, the approval process for partnerships can be slow, and the mobile interface lacks the intuitiveness of the desktop version.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • impact.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    263
    Features
    156
    Affiliate Marketing
    151
    User Interface
    134
    Customer Support
    132
    Cons
    Learning Curve
    82
    Technical Issues
    68
    Complexity
    61
    Not Intuitive
    57
    Payment Issues
    54
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • impact.com features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.0
    Integrations
    Average: 8.6
    8.5
    Loyalty Analytics
    Average: 8.8
    8.3
    Membership
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Impact
    Company Website
    Year Founded
    2008
    HQ Location
    Santa Barbara, CA
    Twitter
    @impactdotcom
    7,793 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,154 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

impact.com/performance is the only unified partnership management platform with comprehensive tools to help you run sophisticated affiliate, influencer, and customer referral marketing programs. T

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 75% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Impact.com is a platform that automates the management of affiliates, influencers, creators, and advocates in one place.
  • Reviewers like the platform's user-friendly interface, accurate tracking system, automated payment system, and the variety of advertisers and brands to partner with.
  • Reviewers mentioned that the platform can be complex and confusing for beginners, the approval process for partnerships can be slow, and the mobile interface lacks the intuitiveness of the desktop version.
impact.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
263
Features
156
Affiliate Marketing
151
User Interface
134
Customer Support
132
Cons
Learning Curve
82
Technical Issues
68
Complexity
61
Not Intuitive
57
Payment Issues
54
impact.com features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.0
Integrations
Average: 8.6
8.5
Loyalty Analytics
Average: 8.8
8.3
Membership
Average: 8.7
Seller Details
Seller
Impact
Company Website
Year Founded
2008
HQ Location
Santa Barbara, CA
Twitter
@impactdotcom
7,793 Twitter followers
LinkedIn® Page
www.linkedin.com
3,154 employees on LinkedIn®
Tada
(78)4.5 out of 5
26th Easiest To Use in Loyalty Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tada (usetada.com) is a B2B2C loyalty & rewards platform that enables businesses to efficiently improve channel partner, customer and employee retention, build loyalty and drive growth. Tada's uni

    Users
    • Marketing
    Industries
    • Banking
    • Food & Beverages
    Market Segment
    • 50% Mid-Market
    • 27% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tada features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Integrations
    Average: 8.6
    8.2
    Loyalty Analytics
    Average: 8.8
    9.4
    Membership
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TADA
    Year Founded
    2016
    HQ Location
    Peoria, Illinois
    Twitter
    @tada
    64 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    91 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tada (usetada.com) is a B2B2C loyalty & rewards platform that enables businesses to efficiently improve channel partner, customer and employee retention, build loyalty and drive growth. Tada's uni

Users
  • Marketing
Industries
  • Banking
  • Food & Beverages
Market Segment
  • 50% Mid-Market
  • 27% Enterprise
Tada features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.1
8.8
Integrations
Average: 8.6
8.2
Loyalty Analytics
Average: 8.8
9.4
Membership
Average: 8.7
Seller Details
Seller
TADA
Year Founded
2016
HQ Location
Peoria, Illinois
Twitter
@tada
64 Twitter followers
LinkedIn® Page
www.linkedin.com
91 employees on LinkedIn®
Fielo
(29)4.5 out of 5
25th Easiest To Use in Loyalty Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Software that helps brands digitally work with their partners, engage consumers, and motivate their own employees. Whether you are rewarding consumers for their purchase frequency, or incentivizing c

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 55% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Fielo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Customization
    2
    Engagement
    2
    Features
    2
    Loyalty Programs
    2
    Cons
    Time-Consuming
    2
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Fielo features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Integrations
    Average: 8.6
    8.3
    Loyalty Analytics
    Average: 8.8
    8.9
    Membership
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Fielo
    Year Founded
    2013
    HQ Location
    Minneapolis, MN
    Twitter
    @Fielo_loyaltyUS
    7 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Software that helps brands digitally work with their partners, engage consumers, and motivate their own employees. Whether you are rewarding consumers for their purchase frequency, or incentivizing c

Users
No information available
Industries
No information available
Market Segment
  • 55% Enterprise
  • 38% Mid-Market
Fielo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Customization
2
Engagement
2
Features
2
Loyalty Programs
2
Cons
Time-Consuming
2
Expensive
1
Fielo features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.1
Integrations
Average: 8.6
8.3
Loyalty Analytics
Average: 8.8
8.9
Membership
Average: 8.7
Seller Details
Seller
Fielo
Year Founded
2013
HQ Location
Minneapolis, MN
Twitter
@Fielo_loyaltyUS
7 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
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7 Listings in Enterprise Loyalty Management Software Available

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