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Best Enterprise IT Alerting Software

Tian Lin
TL
Researched and written by Tian Lin

Products classified in the overall IT Alerting category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business IT Alerting to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business IT Alerting category.

In addition to qualifying for inclusion in the IT Alerting Software category, to qualify for inclusion in the Enterprise Business IT Alerting Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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30 Listings in Enterprise IT Alerting Software Available

(1,334)4.5 out of 5
Optimized for quick response
21st Easiest To Use in IT Alerting software
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Entry Level Price:Starts at $69 per mon...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dynatrace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    96
    Debugging
    63
    Insights
    51
    Features
    45
    Debugging Efficiency
    41
    Cons
    Learning Curve
    48
    Missing Features
    45
    UX Improvement
    33
    Poor UI
    32
    Complexity
    29
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dynatrace features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Quality of Support
    Average: 8.9
    8.3
    Ease of Use
    Average: 8.9
    8.2
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dynatrace
    Company Website
    Year Founded
    2005
    HQ Location
    Waltham, MA
    Twitter
    @Dynatrace
    18,710 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,533 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 23% Mid-Market
Dynatrace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
96
Debugging
63
Insights
51
Features
45
Debugging Efficiency
41
Cons
Learning Curve
48
Missing Features
45
UX Improvement
33
Poor UI
32
Complexity
29
Dynatrace features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.7
Quality of Support
Average: 8.9
8.3
Ease of Use
Average: 8.9
8.2
Ease of Admin
Average: 8.6
Seller Details
Seller
Dynatrace
Company Website
Year Founded
2005
HQ Location
Waltham, MA
Twitter
@Dynatrace
18,710 Twitter followers
LinkedIn® Page
www.linkedin.com
5,533 employees on LinkedIn®
(670)4.5 out of 5
Optimized for quick response
3rd Easiest To Use in IT Alerting software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Everbridge xMatters automates workflows to eliminate digital events, leveraging analytics, automation, and AI to improve response time and resolution. We keep digital businesses running, reducing the

    Users
    • Software Engineer
    • System Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 66% Enterprise
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • xMatters Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Alerting System
    85
    Ease of Use
    75
    Alert Management
    69
    Notifications
    56
    Automation
    44
    Cons
    Complexity
    31
    Learning Curve
    19
    Alert Issues
    18
    Notification Issues
    15
    Integration Issues
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • xMatters features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Quality of Support
    Average: 8.9
    8.8
    Ease of Use
    Average: 8.9
    8.9
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2002
    HQ Location
    Boston, MA
    Twitter
    @Everbridge
    4,786 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,560 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Everbridge xMatters automates workflows to eliminate digital events, leveraging analytics, automation, and AI to improve response time and resolution. We keep digital businesses running, reducing the

Users
  • Software Engineer
  • System Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 66% Enterprise
  • 25% Mid-Market
xMatters Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Alerting System
85
Ease of Use
75
Alert Management
69
Notifications
56
Automation
44
Cons
Complexity
31
Learning Curve
19
Alert Issues
18
Notification Issues
15
Integration Issues
14
xMatters features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.2
Quality of Support
Average: 8.9
8.8
Ease of Use
Average: 8.9
8.9
Ease of Admin
Average: 8.6
Seller Details
Company Website
Year Founded
2002
HQ Location
Boston, MA
Twitter
@Everbridge
4,786 Twitter followers
LinkedIn® Page
www.linkedin.com
1,560 employees on LinkedIn®

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(632)4.4 out of 5
Optimized for quick response
34th Easiest To Use in IT Alerting software
View top Consulting Services for Datadog
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Entry Level Price:$0 Per host, per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

    Users
    • Software Engineer
    • DevOps Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Mid-Market
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Datadog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    111
    Monitoring
    78
    Real-time Monitoring
    68
    Integrations
    62
    Easy Integrations
    61
    Cons
    Expensive
    61
    Pricing Issues
    50
    Learning Curve
    47
    Difficult Learning
    42
    Cost
    40
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Datadog features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Quality of Support
    Average: 8.9
    8.2
    Ease of Use
    Average: 8.9
    8.3
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Datadog
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @datadoghq
    50,177 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9,496 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

Users
  • Software Engineer
  • DevOps Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Mid-Market
  • 35% Enterprise
Datadog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
111
Monitoring
78
Real-time Monitoring
68
Integrations
62
Easy Integrations
61
Cons
Expensive
61
Pricing Issues
50
Learning Curve
47
Difficult Learning
42
Cost
40
Datadog features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.3
Quality of Support
Average: 8.9
8.2
Ease of Use
Average: 8.9
8.3
Ease of Admin
Average: 8.6
Seller Details
Seller
Datadog
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@datadoghq
50,177 Twitter followers
LinkedIn® Page
www.linkedin.com
9,496 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    In today's digital landscape, businesses need a powerful and comprehensive Application Performance Monitoring (APM) solution to stay ahead of the curve. Introducing Rakuten SixthSense Observability -

    Users
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Games
    Market Segment
    • 48% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rakuten SixthSense Observability Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    26
    Ease of Use
    24
    Monitoring Capabilities
    20
    Customer Support
    15
    Real-time Monitoring
    15
    Cons
    Inefficient Alert System
    7
    Insufficient Information
    7
    System Improvement
    7
    Alert Issues
    6
    Ineffective Alerting System
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rakuten SixthSense Observability features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Quality of Support
    Average: 8.9
    9.4
    Ease of Use
    Average: 8.9
    9.2
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2016
    HQ Location
    Bengaluru, IN
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
    Ownership
    TYO: 4755
Product Description
How are these determined?Information
This description is provided by the seller.

In today's digital landscape, businesses need a powerful and comprehensive Application Performance Monitoring (APM) solution to stay ahead of the curve. Introducing Rakuten SixthSense Observability -

Users
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Games
Market Segment
  • 48% Enterprise
  • 37% Mid-Market
Rakuten SixthSense Observability Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
26
Ease of Use
24
Monitoring Capabilities
20
Customer Support
15
Real-time Monitoring
15
Cons
Inefficient Alert System
7
Insufficient Information
7
System Improvement
7
Alert Issues
6
Ineffective Alerting System
6
Rakuten SixthSense Observability features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.3
Quality of Support
Average: 8.9
9.4
Ease of Use
Average: 8.9
9.2
Ease of Admin
Average: 8.6
Seller Details
Company Website
Year Founded
2016
HQ Location
Bengaluru, IN
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
Ownership
TYO: 4755
(901)4.5 out of 5
8th Easiest To Use in IT Alerting software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PagerDuty helps organizations of all sizes deliver seamless digital experiences by providing real-time insights and automation through the PagerDuty Operations Cloud. Designed to manage critical incid

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 39% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • PagerDuty Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Alerting System
    35
    Ease of Use
    33
    Alert Management
    31
    Alert Notifications
    27
    Incident Management
    23
    Cons
    Expensive
    12
    Pricing Issues
    11
    Poor UI Design
    10
    Complexity
    9
    UX Improvement
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PagerDuty features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Quality of Support
    Average: 8.9
    8.6
    Ease of Use
    Average: 8.9
    8.5
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    PagerDuty
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @pagerduty
    25,146 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,336 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PagerDuty helps organizations of all sizes deliver seamless digital experiences by providing real-time insights and automation through the PagerDuty Operations Cloud. Designed to manage critical incid

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 39% Enterprise
PagerDuty Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Alerting System
35
Ease of Use
33
Alert Management
31
Alert Notifications
27
Incident Management
23
Cons
Expensive
12
Pricing Issues
11
Poor UI Design
10
Complexity
9
UX Improvement
8
PagerDuty features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.9
Quality of Support
Average: 8.9
8.6
Ease of Use
Average: 8.9
8.5
Ease of Admin
Average: 8.6
Seller Details
Seller
PagerDuty
Company Website
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@pagerduty
25,146 Twitter followers
LinkedIn® Page
www.linkedin.com
1,336 employees on LinkedIn®
(286)4.7 out of 5
16th Easiest To Use in IT Alerting software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Checkmk is a comprehensive IT monitoring system that enables system administrators, IT managers, and DevOps teams to identify issues across their entire IT infrastructure (servers, applications, netwo

    Users
    • IT Engineer
    • Systemadministrator
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 42% Mid-Market
    • 41% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • checkmk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    54
    Monitoring
    47
    Flexibility
    37
    Monitoring Services
    37
    Real-time Monitoring
    37
    Cons
    Learning Curve
    29
    Difficult Learning
    22
    Learning Difficulty
    20
    Complex Configuration
    19
    User Interface Issues
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • checkmk features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Quality of Support
    Average: 8.9
    8.1
    Ease of Use
    Average: 8.9
    8.2
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Checkmk
    Company Website
    Year Founded
    2007
    HQ Location
    Munich, DE
    Twitter
    @checkmk
    1,762 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    174 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Checkmk is a comprehensive IT monitoring system that enables system administrators, IT managers, and DevOps teams to identify issues across their entire IT infrastructure (servers, applications, netwo

Users
  • IT Engineer
  • Systemadministrator
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 42% Mid-Market
  • 41% Enterprise
checkmk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
54
Monitoring
47
Flexibility
37
Monitoring Services
37
Real-time Monitoring
37
Cons
Learning Curve
29
Difficult Learning
22
Learning Difficulty
20
Complex Configuration
19
User Interface Issues
16
checkmk features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.8
Quality of Support
Average: 8.9
8.1
Ease of Use
Average: 8.9
8.2
Ease of Admin
Average: 8.6
Seller Details
Seller
Checkmk
Company Website
Year Founded
2007
HQ Location
Munich, DE
Twitter
@checkmk
1,762 Twitter followers
LinkedIn® Page
www.linkedin.com
174 employees on LinkedIn®
(791)4.3 out of 5
Optimized for quick response
32nd Easiest To Use in IT Alerting software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibil

    Users
    • Network Engineer
    • System Administrator
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 46% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SolarWinds Observability Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    52
    Monitoring
    49
    Monitoring Performance
    48
    Monitoring Capabilities
    45
    Easy Monitoring
    31
    Cons
    Expensive
    28
    Integration Issues
    16
    Complex Setup
    13
    Configuration Difficulty
    13
    Learning Curve
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SolarWinds Observability features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.2
    Quality of Support
    Average: 8.9
    8.3
    Ease of Use
    Average: 8.9
    8.3
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    Austin, TX
    Twitter
    @solarwinds
    19,833 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,797 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibil

Users
  • Network Engineer
  • System Administrator
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 46% Enterprise
  • 37% Mid-Market
SolarWinds Observability Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
52
Monitoring
49
Monitoring Performance
48
Monitoring Capabilities
45
Easy Monitoring
31
Cons
Expensive
28
Integration Issues
16
Complex Setup
13
Configuration Difficulty
13
Learning Curve
12
SolarWinds Observability features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.2
Quality of Support
Average: 8.9
8.3
Ease of Use
Average: 8.9
8.3
Ease of Admin
Average: 8.6
Seller Details
Company Website
Year Founded
1999
HQ Location
Austin, TX
Twitter
@solarwinds
19,833 Twitter followers
LinkedIn® Page
www.linkedin.com
2,797 employees on LinkedIn®
(396)4.4 out of 5
Optimized for quick response
19th Easiest To Use in IT Alerting software
Save to My Lists
Entry Level Price:Starting at $18.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Insta

    Users
    • Software Engineer
    • System Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 40% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM Instana Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    80
    Monitoring
    64
    Real-time Monitoring
    62
    Monitoring Capabilities
    54
    Monitoring Services
    36
    Cons
    User Interface Issues
    24
    Expensive
    22
    Missing Features
    22
    Difficult Learning
    21
    Learning Curve
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM Instana features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Quality of Support
    Average: 8.9
    8.6
    Ease of Use
    Average: 8.9
    8.4
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    710,413 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    328,966 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Insta

Users
  • Software Engineer
  • System Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 40% Enterprise
IBM Instana Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
80
Monitoring
64
Real-time Monitoring
62
Monitoring Capabilities
54
Monitoring Services
36
Cons
User Interface Issues
24
Expensive
22
Missing Features
22
Difficult Learning
21
Learning Curve
19
IBM Instana features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.6
Quality of Support
Average: 8.9
8.6
Ease of Use
Average: 8.9
8.4
Ease of Admin
Average: 8.6
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
710,413 Twitter followers
LinkedIn® Page
www.linkedin.com
328,966 employees on LinkedIn®
(1,290)4.6 out of 5
Optimized for quick response
6th Easiest To Use in IT Alerting software
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Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshservice is Freshworks’s intelligent, right-sized, cloud-native service management solution. Freshservice does this by taking a fresh approach to building and delivering modern employee experience

    Users
    • IT Manager
    • IT Director
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 60% Mid-Market
    • 20% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Freshservice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    69
    Automation
    42
    Features
    35
    Ticketing System
    29
    Customer Support
    28
    Cons
    Missing Features
    31
    Limited Features
    24
    Limited Customization
    15
    Limited Functionality
    15
    Learning Curve
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Freshservice features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Quality of Support
    Average: 8.9
    9.2
    Ease of Use
    Average: 8.9
    9.0
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    18,916 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,656 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Freshservice is Freshworks’s intelligent, right-sized, cloud-native service management solution. Freshservice does this by taking a fresh approach to building and delivering modern employee experience

Users
  • IT Manager
  • IT Director
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 60% Mid-Market
  • 20% Enterprise
Freshservice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
69
Automation
42
Features
35
Ticketing System
29
Customer Support
28
Cons
Missing Features
31
Limited Features
24
Limited Customization
15
Limited Functionality
15
Learning Curve
14
Freshservice features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
9.0
Quality of Support
Average: 8.9
9.2
Ease of Use
Average: 8.9
9.0
Ease of Admin
Average: 8.6
Seller Details
Company Website
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
18,916 Twitter followers
LinkedIn® Page
www.linkedin.com
8,656 employees on LinkedIn®
(513)4.4 out of 5
Optimized for quick response
23rd Easiest To Use in IT Alerting software
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Entry Level Price:Free
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and t

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 45% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • New Relic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    53
    Real-time Monitoring
    47
    Monitoring
    40
    Insights
    34
    Integrations
    31
    Cons
    Expensive
    34
    Pricing Issues
    27
    Complex Setup
    16
    Learning Curve
    14
    Limited Features
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • New Relic features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Quality of Support
    Average: 8.9
    8.3
    Ease of Use
    Average: 8.9
    8.4
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    New Relic
    Company Website
    Year Founded
    2008
    HQ Location
    San Francisco, CA
    Twitter
    @newrelic
    67,676 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,910 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and t

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 45% Mid-Market
  • 30% Small-Business
New Relic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
53
Real-time Monitoring
47
Monitoring
40
Insights
34
Integrations
31
Cons
Expensive
34
Pricing Issues
27
Complex Setup
16
Learning Curve
14
Limited Features
13
New Relic features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
8.5
Quality of Support
Average: 8.9
8.3
Ease of Use
Average: 8.9
8.4
Ease of Admin
Average: 8.6
Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
67,676 Twitter followers
LinkedIn® Page
www.linkedin.com
2,910 employees on LinkedIn®
(331)4.6 out of 5
7th Easiest To Use in IT Alerting software
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Entry Level Price:$9/month 11 monitors
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applic

    Users
    • CEO
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 44% Mid-Market
    • 43% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Site24x7 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    129
    Monitoring
    128
    Monitoring Services
    106
    Real-time Monitoring
    105
    Monitoring Features
    101
    Cons
    Alert Issues
    36
    Learning Curve
    36
    Missing Features
    34
    Complex Configuration
    29
    Expensive
    26
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Site24x7 features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Quality of Support
    Average: 8.9
    8.9
    Ease of Use
    Average: 8.9
    9.0
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,686 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    513 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applic

Users
  • CEO
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 44% Mid-Market
  • 43% Small-Business
Site24x7 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
129
Monitoring
128
Monitoring Services
106
Real-time Monitoring
105
Monitoring Features
101
Cons
Alert Issues
36
Learning Curve
36
Missing Features
34
Complex Configuration
29
Expensive
26
Site24x7 features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.7
Quality of Support
Average: 8.9
8.9
Ease of Use
Average: 8.9
9.0
Ease of Admin
Average: 8.6
Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,686 Twitter followers
LinkedIn® Page
www.linkedin.com
513 employees on LinkedIn®
(300)4.6 out of 5
Optimized for quick response
15th Easiest To Use in IT Alerting software
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Entry Level Price:$1.50
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on indexing

    Users
    • Software Engineer
    • DevOps Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 53% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Coralogix Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    82
    Log Management
    76
    Customer Support
    73
    User Interface
    57
    Features
    54
    Cons
    Missing Features
    30
    Difficult Learning
    22
    Learning Curve
    22
    Learning Difficulty
    22
    Poor UI
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Coralogix features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Quality of Support
    Average: 8.9
    8.8
    Ease of Use
    Average: 8.9
    8.8
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Coralogix
    Company Website
    Year Founded
    2014
    HQ Location
    San Francisco, CA
    Twitter
    @Coralogix
    4,084 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    472 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on indexing

Users
  • Software Engineer
  • DevOps Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 53% Mid-Market
  • 33% Enterprise
Coralogix Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
82
Log Management
76
Customer Support
73
User Interface
57
Features
54
Cons
Missing Features
30
Difficult Learning
22
Learning Curve
22
Learning Difficulty
22
Poor UI
22
Coralogix features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.4
Quality of Support
Average: 8.9
8.8
Ease of Use
Average: 8.9
8.8
Ease of Admin
Average: 8.6
Seller Details
Seller
Coralogix
Company Website
Year Founded
2014
HQ Location
San Francisco, CA
Twitter
@Coralogix
4,084 Twitter followers
LinkedIn® Page
www.linkedin.com
472 employees on LinkedIn®
(205)4.6 out of 5
5th Easiest To Use in IT Alerting software
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Entry Level Price:Free
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With more than 50,000 customer installations across the five continents, Pandora FMS is an out-of-the-box monitoring solution. Pandora FMS gives you the agility to find and solve problems quickly,

    Users
    • Data Analyst
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 48% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pandora FMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    126
    Ease of Use
    109
    Real-time Monitoring
    83
    Flexibility
    61
    Platform Support
    54
    Cons
    Learning Curve
    41
    Learning Difficulty
    29
    Complex Configuration
    27
    Complex Setup
    27
    Difficult Configuration
    24
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pandora FMS features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Quality of Support
    Average: 8.9
    9.1
    Ease of Use
    Average: 8.9
    8.5
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2004
    HQ Location
    Madrid, Spain
    Twitter
    @pandorafms
    5,559 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    58 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With more than 50,000 customer installations across the five continents, Pandora FMS is an out-of-the-box monitoring solution. Pandora FMS gives you the agility to find and solve problems quickly,

Users
  • Data Analyst
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 48% Mid-Market
  • 37% Small-Business
Pandora FMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
126
Ease of Use
109
Real-time Monitoring
83
Flexibility
61
Platform Support
54
Cons
Learning Curve
41
Learning Difficulty
29
Complex Configuration
27
Complex Setup
27
Difficult Configuration
24
Pandora FMS features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
9.0
Quality of Support
Average: 8.9
9.1
Ease of Use
Average: 8.9
8.5
Ease of Admin
Average: 8.6
Seller Details
Company Website
Year Founded
2004
HQ Location
Madrid, Spain
Twitter
@pandorafms
5,559 Twitter followers
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®
(61)4.6 out of 5
12th Easiest To Use in IT Alerting software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SIGNL4 stands out as the ultimate solution for mobile alerting and team mobilization in the event of a critical incident, ensuring rapid response when it matters most. SIGNL4 is designed to enhanc

    Users
    No information available
    Industries
    • Information Technology and Services
    • Government Administration
    Market Segment
    • 39% Small-Business
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SIGNL4 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Alert Management
    11
    Alerting System
    10
    Easy Setup
    10
    Features
    9
    Cons
    Expensive
    4
    Missing Features
    3
    Complex Configuration
    2
    Connectivity Issues
    2
    Feature Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SIGNL4 features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Quality of Support
    Average: 8.9
    8.6
    Ease of Use
    Average: 8.9
    9.0
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Derdack
    Company Website
    Year Founded
    1999
    HQ Location
    Potsdam, Germany
    Twitter
    @Derdack
    10,420 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SIGNL4 stands out as the ultimate solution for mobile alerting and team mobilization in the event of a critical incident, ensuring rapid response when it matters most. SIGNL4 is designed to enhanc

Users
No information available
Industries
  • Information Technology and Services
  • Government Administration
Market Segment
  • 39% Small-Business
  • 34% Enterprise
SIGNL4 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Alert Management
11
Alerting System
10
Easy Setup
10
Features
9
Cons
Expensive
4
Missing Features
3
Complex Configuration
2
Connectivity Issues
2
Feature Issues
2
SIGNL4 features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.9
Quality of Support
Average: 8.9
8.6
Ease of Use
Average: 8.9
9.0
Ease of Admin
Average: 8.6
Seller Details
Seller
Derdack
Company Website
Year Founded
1999
HQ Location
Potsdam, Germany
Twitter
@Derdack
10,420 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
(217)4.6 out of 5
Optimized for quick response
10th Easiest To Use in IT Alerting software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Uptime.com website monitoring solutions provide unmatched visibility and availability, empowering engineering, operations and SRE teams to monitor & respond to their most essential services. Simpl

    Users
    • Software Engineer
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Uptime.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring Services
    20
    Customer Support
    15
    Ease of Use
    14
    Notifications
    14
    Monitoring
    13
    Cons
    Expensive
    7
    Complex Configuration
    6
    Learning Curve
    6
    Notification Issues
    6
    Difficult Setup
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Uptime.com features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Quality of Support
    Average: 8.9
    9.3
    Ease of Use
    Average: 8.9
    9.0
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @UptimeDotCom
    1,235 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Uptime.com website monitoring solutions provide unmatched visibility and availability, empowering engineering, operations and SRE teams to monitor & respond to their most essential services. Simpl

Users
  • Software Engineer
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Small-Business
  • 35% Mid-Market
Uptime.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring Services
20
Customer Support
15
Ease of Use
14
Notifications
14
Monitoring
13
Cons
Expensive
7
Complex Configuration
6
Learning Curve
6
Notification Issues
6
Difficult Setup
5
Uptime.com features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.3
Quality of Support
Average: 8.9
9.3
Ease of Use
Average: 8.9
9.0
Ease of Admin
Average: 8.6
Seller Details
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@UptimeDotCom
1,235 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
(284)4.3 out of 5
Optimized for quick response
24th Easiest To Use in IT Alerting software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OnPage critical communication and incident alert management system enables rapid resolution of critical IT, healthcare, or IoT incidents through efficient HIPAA-secure communication. With OnPage, h

    Users
    • Owner
    • Physician
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 51% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • OnPage Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    45
    Alert Management
    24
    Notifications
    23
    On-Call Services
    13
    Intuitive
    12
    Cons
    Notification Issues
    27
    Sound Issues
    15
    Missing Features
    10
    Confusion
    5
    Delays
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OnPage features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Quality of Support
    Average: 8.9
    8.7
    Ease of Use
    Average: 8.9
    8.3
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    OnPage
    Company Website
    Year Founded
    1997
    HQ Location
    Waltham, MA
    Twitter
    @On_Page
    1,086 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    36 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OnPage critical communication and incident alert management system enables rapid resolution of critical IT, healthcare, or IoT incidents through efficient HIPAA-secure communication. With OnPage, h

Users
  • Owner
  • Physician
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 51% Small-Business
  • 30% Mid-Market
OnPage Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
45
Alert Management
24
Notifications
23
On-Call Services
13
Intuitive
12
Cons
Notification Issues
27
Sound Issues
15
Missing Features
10
Confusion
5
Delays
5
OnPage features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.9
Quality of Support
Average: 8.9
8.7
Ease of Use
Average: 8.9
8.3
Ease of Admin
Average: 8.6
Seller Details
Seller
OnPage
Company Website
Year Founded
1997
HQ Location
Waltham, MA
Twitter
@On_Page
1,086 Twitter followers
LinkedIn® Page
www.linkedin.com
36 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amazon Simple Notification Service (Amazon SNS) is a push notification service that send individual messages or to fan-out messages to large numbers of recipient to mobile device users, email recipien

    Users
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 33% Small-Business
    • 20% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Amazon Simple Notification Service (SNS) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Integrations
    2
    Notifications
    2
    Analytics
    1
    Ease of Use
    1
    Easy Integrations
    1
    Cons
    Limited Free Services
    1
    Monitoring Issues
    1
    Notification Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Amazon Simple Notification Service (SNS) features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Quality of Support
    Average: 8.9
    8.3
    Ease of Use
    Average: 8.9
    8.6
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,230,007 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    146,764 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Amazon Simple Notification Service (Amazon SNS) is a push notification service that send individual messages or to fan-out messages to large numbers of recipient to mobile device users, email recipien

Users
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 33% Small-Business
  • 20% Enterprise
Amazon Simple Notification Service (SNS) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Integrations
2
Notifications
2
Analytics
1
Ease of Use
1
Easy Integrations
1
Cons
Limited Free Services
1
Monitoring Issues
1
Notification Issues
1
Amazon Simple Notification Service (SNS) features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.7
Quality of Support
Average: 8.9
8.3
Ease of Use
Average: 8.9
8.6
Ease of Admin
Average: 8.6
Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,230,007 Twitter followers
LinkedIn® Page
www.linkedin.com
146,764 employees on LinkedIn®
Ownership
NASDAQ: AMZN
(807)4.2 out of 5
18th Easiest To Use in IT Alerting software
View top Consulting Services for Jira Service Management
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Entry Level Price:0 /agent/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Jira Service Management is an IT Service Management (ITSM) solution. Built on the Atlassian platform, Jira Service Management enables teams to deliver and manage services for internal and external sta

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 40% Mid-Market
    • 40% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Jira Service Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Collaboration
    6
    Integrations
    6
    Project Management
    6
    Team Collaboration
    6
    Cons
    Learning Curve
    6
    Steep Learning Curve
    6
    Limited Features
    5
    Complex Setup
    4
    Difficult Learning
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Jira Service Management features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Quality of Support
    Average: 8.9
    8.1
    Ease of Use
    Average: 8.9
    7.8
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Atlassian
    Company Website
    Year Founded
    2002
    HQ Location
    Sydney and San Francisco
    Twitter
    @Atlassian
    104,382 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17,380 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Jira Service Management is an IT Service Management (ITSM) solution. Built on the Atlassian platform, Jira Service Management enables teams to deliver and manage services for internal and external sta

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 40% Mid-Market
  • 40% Enterprise
Jira Service Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Collaboration
6
Integrations
6
Project Management
6
Team Collaboration
6
Cons
Learning Curve
6
Steep Learning Curve
6
Limited Features
5
Complex Setup
4
Difficult Learning
4
Jira Service Management features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.3
Quality of Support
Average: 8.9
8.1
Ease of Use
Average: 8.9
7.8
Ease of Admin
Average: 8.6
Seller Details
Seller
Atlassian
Company Website
Year Founded
2002
HQ Location
Sydney and San Francisco
Twitter
@Atlassian
104,382 Twitter followers
LinkedIn® Page
www.linkedin.com
17,380 employees on LinkedIn®
(118)4.5 out of 5
28th Easiest To Use in IT Alerting software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BigPanda provides Event Correlation and Automation, powered by AIOps, that helps operations teams detect, respond and resolve IT incidents faster and more easily than ever before. As enterprises mod

    Users
    • Developer
    • Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 56% Enterprise
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BigPanda Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Alerting System
    1
    Alert Management
    1
    Automation
    1
    Easy Integrations
    1
    Incident Management
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BigPanda features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Quality of Support
    Average: 8.9
    9.1
    Ease of Use
    Average: 8.9
    8.7
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BigPanda
    Year Founded
    2012
    HQ Location
    Mountain View, California
    Twitter
    @bigpanda
    3,103 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    338 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BigPanda provides Event Correlation and Automation, powered by AIOps, that helps operations teams detect, respond and resolve IT incidents faster and more easily than ever before. As enterprises mod

Users
  • Developer
  • Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 56% Enterprise
  • 38% Small-Business
BigPanda Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Alerting System
1
Alert Management
1
Automation
1
Easy Integrations
1
Incident Management
1
Cons
This product has not yet received any negative sentiments.
BigPanda features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
9.2
Quality of Support
Average: 8.9
9.1
Ease of Use
Average: 8.9
8.7
Ease of Admin
Average: 8.6
Seller Details
Seller
BigPanda
Year Founded
2012
HQ Location
Mountain View, California
Twitter
@bigpanda
3,103 Twitter followers
LinkedIn® Page
www.linkedin.com
338 employees on LinkedIn®
(22)4.1 out of 5
41st Easiest To Use in IT Alerting software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Up to 80% of downtime is caused by either human error or a failure to follow set processes. Reduce mistakes and maximize IT system uptime by ensuring that the right experts are engaged as quickly as p

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 55% Enterprise
    • 32% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Everbridge IT Alerting features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Quality of Support
    Average: 8.9
    8.6
    Ease of Use
    Average: 8.9
    8.8
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Boston, MA
    Twitter
    @Everbridge
    4,786 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,560 employees on LinkedIn®
    Phone
    +1.888.366.4911
Product Description
How are these determined?Information
This description is provided by the seller.

Up to 80% of downtime is caused by either human error or a failure to follow set processes. Reduce mistakes and maximize IT system uptime by ensuring that the right experts are engaged as quickly as p

Users
No information available
Industries
No information available
Market Segment
  • 55% Enterprise
  • 32% Mid-Market
Everbridge IT Alerting features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.8
Quality of Support
Average: 8.9
8.6
Ease of Use
Average: 8.9
8.8
Ease of Admin
Average: 8.6
Seller Details
Year Founded
2002
HQ Location
Boston, MA
Twitter
@Everbridge
4,786 Twitter followers
LinkedIn® Page
www.linkedin.com
1,560 employees on LinkedIn®
Phone
+1.888.366.4911
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just one-click. Manage Incidents and communicate status updates in realtime with you

    Users
    • CEO
    • Director
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Freshstatus by Freshworks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Setup
    4
    Ease of Use
    3
    Integrations
    3
    Deployment Ease
    2
    Incident Management
    2
    Cons
    Limited Free Services
    2
    Difficult Setup
    1
    Expensive
    1
    Monitoring Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Freshstatus by Freshworks features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Quality of Support
    Average: 8.9
    9.1
    Ease of Use
    Average: 8.9
    9.0
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    18,916 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,656 employees on LinkedIn®
    Ownership
    NASDAQ: FRSH
Product Description
How are these determined?Information
This description is provided by the seller.

Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just one-click. Manage Incidents and communicate status updates in realtime with you

Users
  • CEO
  • Director
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 68% Small-Business
  • 25% Mid-Market
Freshstatus by Freshworks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Setup
4
Ease of Use
3
Integrations
3
Deployment Ease
2
Incident Management
2
Cons
Limited Free Services
2
Difficult Setup
1
Expensive
1
Monitoring Issues
1
Freshstatus by Freshworks features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.8
Quality of Support
Average: 8.9
9.1
Ease of Use
Average: 8.9
9.0
Ease of Admin
Average: 8.6
Seller Details
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
18,916 Twitter followers
LinkedIn® Page
www.linkedin.com
8,656 employees on LinkedIn®
Ownership
NASDAQ: FRSH
(39)4.5 out of 5
48th Easiest To Use in IT Alerting software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The pioneer of AIOps, advancing enterprise availability with modern ITOps. Why AIOps? At Moogsoft, we understand that every business leader wants to protect and grow revenue, increase customer satisf

    Users
    • Analyst
    Industries
    • Information Technology and Services
    Market Segment
    • 82% Enterprise
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Moogsoft Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Alerting System
    1
    Alert Management
    1
    Dashboard Usability
    1
    Data Visualization
    1
    Visibility
    1
    Cons
    Alert Issues
    1
    Performance Issues
    1
    Slow Loading
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Moogsoft features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Quality of Support
    Average: 8.9
    8.8
    Ease of Use
    Average: 8.9
    8.9
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Moogsoft
    Year Founded
    2012
    HQ Location
    San Francisco, California
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The pioneer of AIOps, advancing enterprise availability with modern ITOps. Why AIOps? At Moogsoft, we understand that every business leader wants to protect and grow revenue, increase customer satisf

Users
  • Analyst
Industries
  • Information Technology and Services
Market Segment
  • 82% Enterprise
  • 18% Mid-Market
Moogsoft Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Alerting System
1
Alert Management
1
Dashboard Usability
1
Data Visualization
1
Visibility
1
Cons
Alert Issues
1
Performance Issues
1
Slow Loading
1
Slow Performance
1
Moogsoft features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.5
Quality of Support
Average: 8.9
8.8
Ease of Use
Average: 8.9
8.9
Ease of Admin
Average: 8.6
Seller Details
Seller
Moogsoft
Year Founded
2012
HQ Location
San Francisco, California
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
(69)4.7 out of 5
Optimized for quick response
46th Easiest To Use in IT Alerting software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Centreon is a comprehensive IT monitoring solution designed to help organizations gain full visibility and control over their IT operations. By providing real-time insights into system performance, ne

    Users
    • Network Engineer
    Industries
    • Information Technology and Services
    • Internet
    Market Segment
    • 72% Mid-Market
    • 22% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Centreon Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Flexibility
    3
    Customer Satisfaction
    2
    Customer Support
    2
    Ease of Use
    2
    Integrations
    2
    Cons
    Documentation Issues
    1
    Expensive
    1
    Feature Deficiency
    1
    Inadequate Monitoring
    1
    Inadequate Reporting
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Centreon features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Quality of Support
    Average: 8.9
    9.2
    Ease of Use
    Average: 8.9
    8.0
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Centreon
    Company Website
    Year Founded
    2005
    HQ Location
    Paris, France
    Twitter
    @Centreon
    711 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    157 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Centreon is a comprehensive IT monitoring solution designed to help organizations gain full visibility and control over their IT operations. By providing real-time insights into system performance, ne

Users
  • Network Engineer
Industries
  • Information Technology and Services
  • Internet
Market Segment
  • 72% Mid-Market
  • 22% Enterprise
Centreon Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Flexibility
3
Customer Satisfaction
2
Customer Support
2
Ease of Use
2
Integrations
2
Cons
Documentation Issues
1
Expensive
1
Feature Deficiency
1
Inadequate Monitoring
1
Inadequate Reporting
1
Centreon features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.0
9.0
Quality of Support
Average: 8.9
9.2
Ease of Use
Average: 8.9
8.0
Ease of Admin
Average: 8.6
Seller Details
Seller
Centreon
Company Website
Year Founded
2005
HQ Location
Paris, France
Twitter
@Centreon
711 Twitter followers
LinkedIn® Page
www.linkedin.com
157 employees on LinkedIn®
(59)4.5 out of 5
44th Easiest To Use in IT Alerting software
Save to My Lists
Entry Level Price:$6 device/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Netreo is the most comprehensive IT Operations full stack monitoring and AIOps company. We provide a single source of truth for proactive performance and availability monitoring for large enterprise

    Users
    No information available
    Industries
    • Information Technology and Services
    • Primary/Secondary Education
    Market Segment
    • 37% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Netreo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Remote Access
    1
    Cons
    Missing Features
    1
    Training Deficiency
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Netreo features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Quality of Support
    Average: 8.9
    8.5
    Ease of Use
    Average: 8.9
    8.2
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1980
    HQ Location
    Houston, TX
    Twitter
    @BMCSoftware
    49,453 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9,335 employees on LinkedIn®
    Phone
    713 918 8800
Product Description
How are these determined?Information
This description is provided by the seller.

Netreo is the most comprehensive IT Operations full stack monitoring and AIOps company. We provide a single source of truth for proactive performance and availability monitoring for large enterprise

Users
No information available
Industries
  • Information Technology and Services
  • Primary/Secondary Education
Market Segment
  • 37% Mid-Market
  • 34% Enterprise
Netreo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Remote Access
1
Cons
Missing Features
1
Training Deficiency
1
Netreo features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.4
Quality of Support
Average: 8.9
8.5
Ease of Use
Average: 8.9
8.2
Ease of Admin
Average: 8.6
Seller Details
Year Founded
1980
HQ Location
Houston, TX
Twitter
@BMCSoftware
49,453 Twitter followers
LinkedIn® Page
www.linkedin.com
9,335 employees on LinkedIn®
Phone
713 918 8800
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Micro Focus is now part of OpenText! OpenText™ Operations Bridge (OpsBridge) automatically monitors and analyzes the health and performance of Hybrid IT resources across any device, operating system,

    Users
    No information available
    Industries
    • Information Technology and Services
    • Retail
    Market Segment
    • 106% Enterprise
    • 3% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OpenText Operations Bridge (OpsBridge) features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.0
    7.1
    Quality of Support
    Average: 8.9
    8.0
    Ease of Use
    Average: 8.9
    8.3
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    OpenText
    Year Founded
    1991
    HQ Location
    Waterloo, ON
    Twitter
    @OpenText
    21,719 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    22,662 employees on LinkedIn®
    Ownership
    NASDAQ:OTEX
Product Description
How are these determined?Information
This description is provided by the seller.

Micro Focus is now part of OpenText! OpenText™ Operations Bridge (OpsBridge) automatically monitors and analyzes the health and performance of Hybrid IT resources across any device, operating system,

Users
No information available
Industries
  • Information Technology and Services
  • Retail
Market Segment
  • 106% Enterprise
  • 3% Mid-Market
OpenText Operations Bridge (OpsBridge) features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.0
7.1
Quality of Support
Average: 8.9
8.0
Ease of Use
Average: 8.9
8.3
Ease of Admin
Average: 8.6
Seller Details
Seller
OpenText
Year Founded
1991
HQ Location
Waterloo, ON
Twitter
@OpenText
21,719 Twitter followers
LinkedIn® Page
www.linkedin.com
22,662 employees on LinkedIn®
Ownership
NASDAQ:OTEX
(49)4.8 out of 5
43rd Easiest To Use in IT Alerting software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DERDACK Enterprise Alert® is enterprise-class alert notification and mobile response software. Unique in the market, it is designed for on-premises and private cloud installation. It increases agility

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 59% Enterprise
    • 27% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DERDACK Enterprise Alert features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.0
    9.6
    Quality of Support
    Average: 8.9
    9.1
    Ease of Use
    Average: 8.9
    9.0
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Derdack
    Year Founded
    1999
    HQ Location
    Potsdam, Germany
    Twitter
    @Derdack
    10,420 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DERDACK Enterprise Alert® is enterprise-class alert notification and mobile response software. Unique in the market, it is designed for on-premises and private cloud installation. It increases agility

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 59% Enterprise
  • 27% Mid-Market
DERDACK Enterprise Alert features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.0
9.6
Quality of Support
Average: 8.9
9.1
Ease of Use
Average: 8.9
9.0
Ease of Admin
Average: 8.6
Seller Details
Seller
Derdack
Year Founded
1999
HQ Location
Potsdam, Germany
Twitter
@Derdack
10,420 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
(308)4.4 out of 5
Optimized for quick response
22nd Easiest To Use in IT Alerting software
Save to My Lists
Entry Level Price:$9.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Squadcast is a leading unified incident management platform designed to help enterprises automate incident response, minimize downtime, and improve tech team efficiency through our Reliability Automat

    Users
    • DevOps Engineer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 49% Mid-Market
    • 41% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Squadcast Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Integrations
    5
    Easy Setup
    4
    Customer Support
    3
    Incident Management
    3
    Cons
    Performance Issues
    3
    Alert Overload
    2
    Connection Issues
    2
    Integration Issues
    2
    Limited Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Squadcast features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Quality of Support
    Average: 8.9
    8.6
    Ease of Use
    Average: 8.9
    8.9
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    Austin, TX
    Twitter
    @solarwinds
    19,833 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,797 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Squadcast is a leading unified incident management platform designed to help enterprises automate incident response, minimize downtime, and improve tech team efficiency through our Reliability Automat

Users
  • DevOps Engineer
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 49% Mid-Market
  • 41% Small-Business
Squadcast Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Integrations
5
Easy Setup
4
Customer Support
3
Incident Management
3
Cons
Performance Issues
3
Alert Overload
2
Connection Issues
2
Integration Issues
2
Limited Features
2
Squadcast features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.8
Quality of Support
Average: 8.9
8.6
Ease of Use
Average: 8.9
8.9
Ease of Admin
Average: 8.6
Seller Details
Company Website
Year Founded
1999
HQ Location
Austin, TX
Twitter
@solarwinds
19,833 Twitter followers
LinkedIn® Page
www.linkedin.com
2,797 employees on LinkedIn®
(172)4.5 out of 5
42nd Easiest To Use in IT Alerting software
Save to My Lists
25% off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Go beyond crash reporting, error tracking, logging and error monitoring. Get instant and accurate alerts — plus a real-time feed — of all errors, including unhandled exceptions. Our automation-grade g

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rollbar Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Easy Setup
    3
    Easy Integrations
    2
    Simple
    2
    API Integration
    1
    Cons
    Error Handling
    2
    Insufficient Information
    1
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rollbar features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Quality of Support
    Average: 8.9
    8.7
    Ease of Use
    Average: 8.9
    9.0
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rollbar
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @rollbar
    3,994 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Go beyond crash reporting, error tracking, logging and error monitoring. Get instant and accurate alerts — plus a real-time feed — of all errors, including unhandled exceptions. Our automation-grade g

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 26% Mid-Market
Rollbar Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Easy Setup
3
Easy Integrations
2
Simple
2
API Integration
1
Cons
Error Handling
2
Insufficient Information
1
Missing Features
1
Rollbar features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.2
Quality of Support
Average: 8.9
8.7
Ease of Use
Average: 8.9
9.0
Ease of Admin
Average: 8.6
Seller Details
Seller
Rollbar
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@rollbar
3,994 Twitter followers
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
(132)4.5 out of 5
47th Easiest To Use in IT Alerting software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Grafana Labs provides an open and composable monitoring and observability stack built around Grafana, the leading open source technology for dashboards and visualization. There are more than 3,000 Gra

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Grafana Labs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Data Visualization
    10
    Dashboard Usability
    9
    Ease of Use
    8
    Dashboards
    7
    Integrations
    7
    Cons
    Learning Curve
    5
    Learning Difficulty
    4
    Limited Features
    4
    Dashboard Issues
    3
    Difficult Learning
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Grafana Labs features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    7.9
    Quality of Support
    Average: 8.9
    8.4
    Ease of Use
    Average: 8.9
    8.6
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    New York
    Twitter
    @grafana
    64,288 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,534 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Grafana Labs provides an open and composable monitoring and observability stack built around Grafana, the leading open source technology for dashboards and visualization. There are more than 3,000 Gra

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Mid-Market
  • 28% Small-Business
Grafana Labs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Data Visualization
10
Dashboard Usability
9
Ease of Use
8
Dashboards
7
Integrations
7
Cons
Learning Curve
5
Learning Difficulty
4
Limited Features
4
Dashboard Issues
3
Difficult Learning
3
Grafana Labs features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
7.9
Quality of Support
Average: 8.9
8.4
Ease of Use
Average: 8.9
8.6
Ease of Admin
Average: 8.6
Seller Details
Year Founded
2014
HQ Location
New York
Twitter
@grafana
64,288 Twitter followers
LinkedIn® Page
www.linkedin.com
1,534 employees on LinkedIn®
(261)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM Turbonomic is a performance and cost optimization platform for public, private, and hybrid clouds used by customers to assure application performance while eliminating inefficiencies by dynamicall

    Users
    • System Engineer
    • Systems Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 45% Enterprise
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • IBM Turbonomic is an AI-powered application resource management platform that automates resource allocation decisions across hybrid and multi-cloud environments.
    • Reviewers like the platform's ability to provide real-time, AI-driven recommendations that optimize application performance and infrastructure cost, its seamless integration with tools like Kubernetes, VMware, Azure, and AWS, and its clear visibility into resource utilization across all layers.
    • Users reported that the user interface can feel overwhelming for new users or teams without prior AIOps experience, the initial setup and integration can be complex, especially in large, multi-cloud environments, and the pricing structure may not scale well for smaller organizations or teams with limited IT budgets.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM Turbonomic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Cost Optimization
    17
    Performance
    15
    Cost Efficiency
    14
    Pricing
    13
    Ease of Use
    12
    Cons
    Learning Curve
    9
    Difficult Learning
    8
    Complexity
    7
    Expensive
    7
    Steep Learning Curve
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM Turbonomic features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Quality of Support
    Average: 8.9
    8.4
    Ease of Use
    Average: 8.9
    8.5
    Ease of Admin
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    710,413 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    328,966 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IBM Turbonomic is a performance and cost optimization platform for public, private, and hybrid clouds used by customers to assure application performance while eliminating inefficiencies by dynamicall

Users
  • System Engineer
  • Systems Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 45% Enterprise
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • IBM Turbonomic is an AI-powered application resource management platform that automates resource allocation decisions across hybrid and multi-cloud environments.
  • Reviewers like the platform's ability to provide real-time, AI-driven recommendations that optimize application performance and infrastructure cost, its seamless integration with tools like Kubernetes, VMware, Azure, and AWS, and its clear visibility into resource utilization across all layers.
  • Users reported that the user interface can feel overwhelming for new users or teams without prior AIOps experience, the initial setup and integration can be complex, especially in large, multi-cloud environments, and the pricing structure may not scale well for smaller organizations or teams with limited IT budgets.
IBM Turbonomic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cost Optimization
17
Performance
15
Cost Efficiency
14
Pricing
13
Ease of Use
12
Cons
Learning Curve
9
Difficult Learning
8
Complexity
7
Expensive
7
Steep Learning Curve
6
IBM Turbonomic features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
9.0
Quality of Support
Average: 8.9
8.4
Ease of Use
Average: 8.9
8.5
Ease of Admin
Average: 8.6
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
710,413 Twitter followers
LinkedIn® Page
www.linkedin.com
328,966 employees on LinkedIn®