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Best Incident Management Software - Page 2

Tian Lin
TL
Researched and written by Tian Lin

IT/DevOps incident management software is an end-to-end solution that responds to, reports on, investigates digital incidents or errors and overall works towards incident resolution

IT/DevOps incident management software helps IT professionals, DevOps teams, and other technology professionals better manage IT solutions by decreasing downtime and the likelihood of crashes. It alerts IT staff of an incident, generates a report of the problem, and automates a workflow that ensures the error is reported and responded to in the proper sequence. As a result, it helps curb the effects of major IT incidents by bringing critical information to the right people instantly, allowing for faster response time.

IT/DevOps incident management software is often used as a part of larger IT management strategy, working alongside service desk, mobile device management (MDM), and identity management solutions to help unify projects, automate tasks, and increase team collaboration.

To qualify for inclusion in the IT/DevOps Incident Management category, a product must:

Monitor and alert staff of incidents or critical errors
Integrate with team collaboration tools to notify responsible parties
Create a standardized workflow for handling incidents
Respond to, report, and investigate IT errors

Best Incident Management Software At A Glance

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Easiest to Use:
Best Free Software:
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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104 Listings in Incident Management Available
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SP Safety Management by SP Marketplace is a comprehensive incident management solution built natively on Microsoft 365 and SharePoint, designed to help organizations streamline and automate their safe

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
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  • User Satisfaction
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  • SP Safety features and usability ratings that predict user satisfaction
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  • Seller Details
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  • Seller Details
    Year Founded
    2012
    HQ Location
    Penn Valley, California
    Twitter
    @SP_Marketplace
    619 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SP Safety Management by SP Marketplace is a comprehensive incident management solution built natively on Microsoft 365 and SharePoint, designed to help organizations streamline and automate their safe

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
SP Safety features and usability ratings that predict user satisfaction
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No information available
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No information available
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No information available
Seller Details
Year Founded
2012
HQ Location
Penn Valley, California
Twitter
@SP_Marketplace
619 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Collaborative on-call for engineering teams. View your PagerDuty schedules, connect channels to a rotation team, make overrides, get help with coverage, and more, all right from Slack, for the whole

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
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  • User Satisfaction
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  • SunChaser features and usability ratings that predict user satisfaction
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  • Seller Details
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  • Seller Details
    Year Founded
    2023
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Collaborative on-call for engineering teams. View your PagerDuty schedules, connect channels to a rotation team, make overrides, get help with coverage, and more, all right from Slack, for the whole

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
SunChaser features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2023
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®

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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TaskCall is a real-time incident response and management system for IT and DevOps. It minimizes the time to resolution by automating the entire incident response process starting from on-call manageme

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
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    Market Segment
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  • User Satisfaction
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  • TaskCall features and usability ratings that predict user satisfaction
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  • Seller Details
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  • Seller Details
    Year Founded
    2020
    HQ Location
    Madrid, Madrid
    Twitter
    @taskcallapp
    3 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TaskCall is a real-time incident response and management system for IT and DevOps. It minimizes the time to resolution by automating the entire incident response process starting from on-call manageme

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
TaskCall features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2020
HQ Location
Madrid, Madrid
Twitter
@taskcallapp
3 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
0 ratings
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ZeroK radically simplifies the time consuming and stressful investigation workflow, using AI agents.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • ZeroK features and usability ratings that predict user satisfaction
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  • Seller Details
    Seller
    ZeroK
    Year Founded
    2022
    HQ Location
    Bangaluru, IN
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ZeroK radically simplifies the time consuming and stressful investigation workflow, using AI agents.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
ZeroK features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
ZeroK
Year Founded
2022
HQ Location
Bangaluru, IN
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®