Introducing G2.ai, the future of software buying.Try now

Best Digital Experience Monitoring (DEM) Software for Small Business

Tian Lin
TL
Researched and written by Tian Lin

Products classified in the overall Digital Experience Monitoring (DEM) category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Digital Experience Monitoring (DEM) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Digital Experience Monitoring (DEM) category.

In addition to qualifying for inclusion in the Digital Experience Monitoring (DEM) Software category, to qualify for inclusion in the Small Business Digital Experience Monitoring (DEM) Software category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

1 filter applied
Clear All
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All

9 Listings in Small Business Digital Experience Monitoring (DEM) Available

  • Sort By:
    G2 Score
IBM Instana
(391)4.4 out of 5
Optimized for quick response
7th Easiest To Use in Digital Experience Monitoring (DEM) software
Save to My Lists
Entry Level Price:Starting at $18.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Insta

    Users
    • Software Engineer
    • System Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 40% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • IBM Instana Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    80
    Monitoring
    64
    Real-time Monitoring
    62
    Monitoring Capabilities
    54
    Monitoring Services
    36
    Cons
    User Interface Issues
    24
    Expensive
    22
    Missing Features
    22
    Difficult Learning
    21
    Learning Curve
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IBM Instana features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    710,022 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    328,966 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Insta

Users
  • Software Engineer
  • System Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 40% Enterprise
IBM Instana Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
80
Monitoring
64
Real-time Monitoring
62
Monitoring Capabilities
54
Monitoring Services
36
Cons
User Interface Issues
24
Expensive
22
Missing Features
22
Difficult Learning
21
Learning Curve
19
IBM Instana features and usability ratings that predict user satisfaction
0.0
No information available
8.5
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
0.0
No information available
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
710,022 Twitter followers
LinkedIn® Page
www.linkedin.com
328,966 employees on LinkedIn®
New Relic
(513)4.4 out of 5
Optimized for quick response
11th Easiest To Use in Digital Experience Monitoring (DEM) software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and t

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 45% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • New Relic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    53
    Real-time Monitoring
    47
    Monitoring
    40
    Insights
    34
    Integrations
    31
    Cons
    Expensive
    34
    Pricing Issues
    27
    Complex Setup
    16
    Learning Curve
    14
    Limited Features
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • New Relic features and usability ratings that predict user satisfaction
    8.7
    Behavioral Analysis
    Average: 8.0
    8.4
    Has the product been a good partner in doing business?
    Average: 9.1
    9.5
    Real-Time Monitoring
    Average: 8.9
    8.8
    Alerts
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    New Relic
    Company Website
    Year Founded
    2008
    HQ Location
    San Francisco, CA
    Twitter
    @newrelic
    67,678 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,910 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and t

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 45% Mid-Market
  • 30% Small-Business
New Relic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
53
Real-time Monitoring
47
Monitoring
40
Insights
34
Integrations
31
Cons
Expensive
34
Pricing Issues
27
Complex Setup
16
Learning Curve
14
Limited Features
13
New Relic features and usability ratings that predict user satisfaction
8.7
Behavioral Analysis
Average: 8.0
8.4
Has the product been a good partner in doing business?
Average: 9.1
9.5
Real-Time Monitoring
Average: 8.9
8.8
Alerts
Average: 8.8
Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
67,678 Twitter followers
LinkedIn® Page
www.linkedin.com
2,910 employees on LinkedIn®

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

  • Easily shop for curated – and trusted – software
  • Own your own software buying journey
  • Discover exclusive deals on software
See Exclusive Offers
Dynatrace
(1,334)4.5 out of 5
Optimized for quick response
4th Easiest To Use in Digital Experience Monitoring (DEM) software
Save to My Lists
Entry Level Price:Starts at $69 per mon...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dynatrace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    96
    Debugging
    63
    Insights
    51
    Features
    45
    Debugging Efficiency
    41
    Cons
    Learning Curve
    48
    Missing Features
    45
    UX Improvement
    33
    Poor UI
    32
    Complexity
    29
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dynatrace features and usability ratings that predict user satisfaction
    8.5
    Behavioral Analysis
    Average: 8.0
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Real-Time Monitoring
    Average: 8.9
    8.6
    Alerts
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dynatrace
    Company Website
    Year Founded
    2005
    HQ Location
    Waltham, MA
    Twitter
    @Dynatrace
    18,720 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,533 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 23% Mid-Market
Dynatrace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
96
Debugging
63
Insights
51
Features
45
Debugging Efficiency
41
Cons
Learning Curve
48
Missing Features
45
UX Improvement
33
Poor UI
32
Complexity
29
Dynatrace features and usability ratings that predict user satisfaction
8.5
Behavioral Analysis
Average: 8.0
8.7
Has the product been a good partner in doing business?
Average: 9.1
9.1
Real-Time Monitoring
Average: 8.9
8.6
Alerts
Average: 8.8
Seller Details
Seller
Dynatrace
Company Website
Year Founded
2005
HQ Location
Waltham, MA
Twitter
@Dynatrace
18,720 Twitter followers
LinkedIn® Page
www.linkedin.com
5,533 employees on LinkedIn®
SolarWinds Observability
(791)4.3 out of 5
Optimized for quick response
8th Easiest To Use in Digital Experience Monitoring (DEM) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibil

    Users
    • Network Engineer
    • System Administrator
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 46% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SolarWinds Observability Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    52
    Monitoring
    49
    Monitoring Performance
    48
    Monitoring Capabilities
    45
    Easy Monitoring
    31
    Cons
    Expensive
    28
    Integration Issues
    16
    Complex Setup
    13
    Configuration Difficulty
    13
    Learning Curve
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SolarWinds Observability features and usability ratings that predict user satisfaction
    7.2
    Behavioral Analysis
    Average: 8.0
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Real-Time Monitoring
    Average: 8.9
    8.3
    Alerts
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SolarWinds Worldwide LLC
    Company Website
    Year Founded
    1999
    HQ Location
    Austin, TX
    Twitter
    @solarwinds
    19,835 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,797 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibil

Users
  • Network Engineer
  • System Administrator
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 46% Enterprise
  • 37% Mid-Market
SolarWinds Observability Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
52
Monitoring
49
Monitoring Performance
48
Monitoring Capabilities
45
Easy Monitoring
31
Cons
Expensive
28
Integration Issues
16
Complex Setup
13
Configuration Difficulty
13
Learning Curve
12
SolarWinds Observability features and usability ratings that predict user satisfaction
7.2
Behavioral Analysis
Average: 8.0
8.3
Has the product been a good partner in doing business?
Average: 9.1
8.3
Real-Time Monitoring
Average: 8.9
8.3
Alerts
Average: 8.8
Seller Details
Seller
SolarWinds Worldwide LLC
Company Website
Year Founded
1999
HQ Location
Austin, TX
Twitter
@solarwinds
19,835 Twitter followers
LinkedIn® Page
www.linkedin.com
2,797 employees on LinkedIn®
Hotjar
(311)4.3 out of 5
15th Easiest To Use in Digital Experience Monitoring (DEM) software
View top Consulting Services for Hotjar
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.

    Users
    • Product Manager
    • Marketing Director
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 52% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Hotjar Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Easy Setup
    6
    Features
    6
    Heatmaps
    6
    Recording Features
    5
    Cons
    Survey Issues
    3
    Complex Setup
    2
    Difficult Setup
    2
    Geographical Limitations
    2
    Insufficient Information
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Hotjar features and usability ratings that predict user satisfaction
    9.0
    Behavioral Analysis
    Average: 8.0
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Real-Time Monitoring
    Average: 8.9
    8.3
    Alerts
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Contentsquare
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @Contentsquare
    6,635 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,903 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.

Users
  • Product Manager
  • Marketing Director
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 52% Small-Business
  • 36% Mid-Market
Hotjar Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Easy Setup
6
Features
6
Heatmaps
6
Recording Features
5
Cons
Survey Issues
3
Complex Setup
2
Difficult Setup
2
Geographical Limitations
2
Insufficient Information
2
Hotjar features and usability ratings that predict user satisfaction
9.0
Behavioral Analysis
Average: 8.0
8.6
Has the product been a good partner in doing business?
Average: 9.1
9.0
Real-Time Monitoring
Average: 8.9
8.3
Alerts
Average: 8.8
Seller Details
Seller
Contentsquare
Year Founded
2012
HQ Location
Paris
Twitter
@Contentsquare
6,635 Twitter followers
LinkedIn® Page
www.linkedin.com
1,903 employees on LinkedIn®
Read Hotjar Reviews
Contentsquare
(462)4.7 out of 5
Optimized for quick response
12th Easiest To Use in Digital Experience Monitoring (DEM) software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The all-in-one experience intelligence platform: for businesses that need strong customer understanding quickly. Contentsquare provides actionable insights to easily prioritize decisions and continuou

    Users
    • Digital Experience Manager
    • Digital Analyst
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 48% Enterprise
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Contentsquare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    13
    Analytics
    10
    User Insights
    9
    Customer Support
    7
    Journey Analysis
    7
    Cons
    Complex Setup
    3
    Difficult Navigation
    3
    Integration Challenges
    3
    Integration Difficulty
    3
    Integration Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Contentsquare features and usability ratings that predict user satisfaction
    9.5
    Behavioral Analysis
    Average: 8.0
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Real-Time Monitoring
    Average: 8.9
    9.0
    Alerts
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Contentsquare
    Company Website
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @Contentsquare
    6,635 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,903 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The all-in-one experience intelligence platform: for businesses that need strong customer understanding quickly. Contentsquare provides actionable insights to easily prioritize decisions and continuou

Users
  • Digital Experience Manager
  • Digital Analyst
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 48% Enterprise
  • 30% Mid-Market
Contentsquare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
13
Analytics
10
User Insights
9
Customer Support
7
Journey Analysis
7
Cons
Complex Setup
3
Difficult Navigation
3
Integration Challenges
3
Integration Difficulty
3
Integration Issues
3
Contentsquare features and usability ratings that predict user satisfaction
9.5
Behavioral Analysis
Average: 8.0
9.3
Has the product been a good partner in doing business?
Average: 9.1
9.0
Real-Time Monitoring
Average: 8.9
9.0
Alerts
Average: 8.8
Seller Details
Seller
Contentsquare
Company Website
Year Founded
2012
HQ Location
Paris
Twitter
@Contentsquare
6,635 Twitter followers
LinkedIn® Page
www.linkedin.com
1,903 employees on LinkedIn®
Germain UX
(78)4.7 out of 5
6th Easiest To Use in Digital Experience Monitoring (DEM) software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Germain UX: Real-time software monitoring platform that uncovers UX frictions' causes, Process Time and Visitors' Interests, in real-time, at a fraction of the cost. Discovers why users experience iss

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 83% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Germain UX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    18
    Session Replay
    13
    Session Tracking
    12
    Replay Features
    10
    Customer Support
    9
    Cons
    UX Improvement
    6
    Poor UI
    5
    Not User-Friendly
    4
    Poor UI Design
    4
    Display Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Germain UX features and usability ratings that predict user satisfaction
    9.4
    Behavioral Analysis
    Average: 8.0
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Real-Time Monitoring
    Average: 8.9
    9.4
    Alerts
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Germain UX
    Company Website
    Year Founded
    2006
    HQ Location
    San Francisco, CA
    Twitter
    @GermainUX
    188 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Germain UX: Real-time software monitoring platform that uncovers UX frictions' causes, Process Time and Visitors' Interests, in real-time, at a fraction of the cost. Discovers why users experience iss

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 83% Small-Business
  • 14% Mid-Market
Germain UX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
18
Session Replay
13
Session Tracking
12
Replay Features
10
Customer Support
9
Cons
UX Improvement
6
Poor UI
5
Not User-Friendly
4
Poor UI Design
4
Display Issues
3
Germain UX features and usability ratings that predict user satisfaction
9.4
Behavioral Analysis
Average: 8.0
9.2
Has the product been a good partner in doing business?
Average: 9.1
9.3
Real-Time Monitoring
Average: 8.9
9.4
Alerts
Average: 8.8
Seller Details
Seller
Germain UX
Company Website
Year Founded
2006
HQ Location
San Francisco, CA
Twitter
@GermainUX
188 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
Get a quote
Glassbox
(794)4.9 out of 5
Optimized for quick response
1st Easiest To Use in Digital Experience Monitoring (DEM) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Glassbox is a type of customer intelligence solution designed to help enterprises understand and enhance their online customer engagement. By leveraging artificial intelligence, Glassbox captures and

    Users
    • Digital Analyst
    • Product Owner
    Industries
    • Financial Services
    • Insurance
    Market Segment
    • 78% Enterprise
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Glassbox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    202
    Session Replay
    183
    Insights
    166
    Helpful
    126
    Customer Understanding
    119
    Cons
    Session Issues
    67
    Not Intuitive
    62
    Session Management
    60
    Learning Curve
    58
    Missing Features
    54
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Glassbox features and usability ratings that predict user satisfaction
    9.9
    Behavioral Analysis
    Average: 8.0
    9.9
    Has the product been a good partner in doing business?
    Average: 9.1
    10.0
    Real-Time Monitoring
    Average: 8.9
    9.9
    Alerts
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Glassbox
    Company Website
    Year Founded
    2010
    HQ Location
    London
    Twitter
    @GlassboxDigital
    1,864 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    266 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Glassbox is a type of customer intelligence solution designed to help enterprises understand and enhance their online customer engagement. By leveraging artificial intelligence, Glassbox captures and

Users
  • Digital Analyst
  • Product Owner
Industries
  • Financial Services
  • Insurance
Market Segment
  • 78% Enterprise
  • 17% Mid-Market
Glassbox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
202
Session Replay
183
Insights
166
Helpful
126
Customer Understanding
119
Cons
Session Issues
67
Not Intuitive
62
Session Management
60
Learning Curve
58
Missing Features
54
Glassbox features and usability ratings that predict user satisfaction
9.9
Behavioral Analysis
Average: 8.0
9.9
Has the product been a good partner in doing business?
Average: 9.1
10.0
Real-Time Monitoring
Average: 8.9
9.9
Alerts
Average: 8.8
Seller Details
Seller
Glassbox
Company Website
Year Founded
2010
HQ Location
London
Twitter
@GlassboxDigital
1,864 Twitter followers
LinkedIn® Page
www.linkedin.com
266 employees on LinkedIn®
Get a quote
Raygun
(122)4.3 out of 5
10th Easiest To Use in Digital Experience Monitoring (DEM) software
Save to My Lists
Entry Level Price:Starting at $40.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Get instant visibility into the health of your software to proactively identify and resolve issues before they impact your customers. Raygun's suite of digital experience monitoring tools surfaces ac

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Small-Business
    • 38% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Raygun features and usability ratings that predict user satisfaction
    8.1
    Behavioral Analysis
    Average: 8.0
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Real-Time Monitoring
    Average: 8.9
    8.3
    Alerts
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Raygun
    Year Founded
    2007
    HQ Location
    Wellington, New Zealand
    Twitter
    @raygunio
    2,886 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    25 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Get instant visibility into the health of your software to proactively identify and resolve issues before they impact your customers. Raygun's suite of digital experience monitoring tools surfaces ac

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Small-Business
  • 38% Mid-Market
Raygun features and usability ratings that predict user satisfaction
8.1
Behavioral Analysis
Average: 8.0
8.6
Has the product been a good partner in doing business?
Average: 9.1
9.3
Real-Time Monitoring
Average: 8.9
8.3
Alerts
Average: 8.8
Seller Details
Seller
Raygun
Year Founded
2007
HQ Location
Wellington, New Zealand
Twitter
@raygunio
2,886 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
Read Raygun Reviews
Filters
Filter
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All

9 Listings in Small Business Digital Experience Monitoring (DEM) Available

  • Sort By:
    G2 Score

Recommended For You

python wheel
Okta
Termius
SAP Fiori
Chromium OS