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Best Decision-Making Software for Small Business

Nana Serwah Nkrahene
NSN
Researched and written by Nana Serwah Nkrahene

Products classified in the overall Decision-Making category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Decision-Making to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Decision-Making category.

In addition to qualifying for inclusion in the Decision-Making Software category, to qualify for inclusion in the Small Business Decision-Making Software category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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6 Listings in Small Business Decision-Making Available

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    G2 Score
Diligent Boards
(468)4.5 out of 5
Optimized for quick response
1st Easiest To Use in Decision-Making software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Diligent Boards is the most comprehensive and secure board portal on the market, relied on by more than 700,000 directors and 25,000 organizations worldwide. It supports and enhances the full board cy

    Users
    • Executive Assistant
    • Assistant Corporate Secretary
    Industries
    • Banking
    • Financial Services
    Market Segment
    • 40% Mid-Market
    • 36% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Diligent Boards Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    228
    Board Management
    137
    Document Management
    133
    Customer Support
    78
    Organization
    77
    Cons
    Document Management
    44
    Lack of Features
    43
    Limited Functionality
    40
    Navigation Difficulty
    35
    Missing Features
    30
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Diligent Boards features and usability ratings that predict user satisfaction
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Diligent Corporation
    Company Website
    Year Founded
    2001
    HQ Location
    New York, NY
    Twitter
    @diligenthq
    4,536 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,784 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Diligent Boards is the most comprehensive and secure board portal on the market, relied on by more than 700,000 directors and 25,000 organizations worldwide. It supports and enhances the full board cy

Users
  • Executive Assistant
  • Assistant Corporate Secretary
Industries
  • Banking
  • Financial Services
Market Segment
  • 40% Mid-Market
  • 36% Enterprise
Diligent Boards Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
228
Board Management
137
Document Management
133
Customer Support
78
Organization
77
Cons
Document Management
44
Lack of Features
43
Limited Functionality
40
Navigation Difficulty
35
Missing Features
30
Diligent Boards features and usability ratings that predict user satisfaction
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Diligent Corporation
Company Website
Year Founded
2001
HQ Location
New York, NY
Twitter
@diligenthq
4,536 Twitter followers
LinkedIn® Page
www.linkedin.com
2,784 employees on LinkedIn®
Runway Financial
(38)4.8 out of 5
5th Easiest To Use in Decision-Making software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Runway is the modern and intuitive way to model, plan, and align your business for everyone on your team. High-growth companies, including Superhuman, AngelList, and 818 Tequila trust Runway to manage

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 53% Small-Business
    • 47% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Runway is a financial planning and analysis tool that integrates with various business systems to provide real-time data and financial modeling capabilities.
    • Users frequently mention the ease of integration with other systems, the user-friendly design, the responsive customer support, and the ability to easily analyze different financial scenarios and plan ahead.
    • Reviewers noted that some formulas can be difficult to build or customize without support, the platform lacks AI-generated suggestions or automation for forecasting or analysis, and the onboarding process can be complex and time-consuming.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Runway Financial Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    28
    Customer Support
    22
    Modeling
    21
    Flexibility
    16
    Integrations
    16
    Cons
    Learning Curve
    9
    Learning Difficulty
    9
    Difficult Learning
    8
    Steep Learning Curve
    8
    Implementation Issues
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Runway Financial features and usability ratings that predict user satisfaction
    5.8
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Runway Financial
    Company Website
    Year Founded
    2020
    HQ Location
    San Francisco, CA
    Twitter
    @runwayco
    7,828 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    73 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Runway is the modern and intuitive way to model, plan, and align your business for everyone on your team. High-growth companies, including Superhuman, AngelList, and 818 Tequila trust Runway to manage

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 53% Small-Business
  • 47% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Runway is a financial planning and analysis tool that integrates with various business systems to provide real-time data and financial modeling capabilities.
  • Users frequently mention the ease of integration with other systems, the user-friendly design, the responsive customer support, and the ability to easily analyze different financial scenarios and plan ahead.
  • Reviewers noted that some formulas can be difficult to build or customize without support, the platform lacks AI-generated suggestions or automation for forecasting or analysis, and the onboarding process can be complex and time-consuming.
Runway Financial Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
28
Customer Support
22
Modeling
21
Flexibility
16
Integrations
16
Cons
Learning Curve
9
Learning Difficulty
9
Difficult Learning
8
Steep Learning Curve
8
Implementation Issues
6
Runway Financial features and usability ratings that predict user satisfaction
5.8
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Runway Financial
Company Website
Year Founded
2020
HQ Location
San Francisco, CA
Twitter
@runwayco
7,828 Twitter followers
LinkedIn® Page
www.linkedin.com
73 employees on LinkedIn®

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Productboard
(251)4.3 out of 5
7th Easiest To Use in Decision-Making software
Save to My Lists
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Productboard is the intelligent product management platform that helps future-ready product teams deliver exceptional products with clarity and confidence. Over 6,000 companies, including Zoom, One Me

    Users
    • Product Manager
    • Senior Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 43% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Productboard Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Feedback Management
    14
    Planning
    14
    Features
    13
    Integrations
    13
    Cons
    Lack of Features
    8
    Difficult Learning
    7
    Learning Curve
    6
    Overwhelming
    6
    Learning Difficulty
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Productboard features and usability ratings that predict user satisfaction
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    productboard
    Year Founded
    2014
    HQ Location
    San Francisco, CA
    Twitter
    @productboard
    10,081 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    343 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Productboard is the intelligent product management platform that helps future-ready product teams deliver exceptional products with clarity and confidence. Over 6,000 companies, including Zoom, One Me

Users
  • Product Manager
  • Senior Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 43% Small-Business
Productboard Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Feedback Management
14
Planning
14
Features
13
Integrations
13
Cons
Lack of Features
8
Difficult Learning
7
Learning Curve
6
Overwhelming
6
Learning Difficulty
5
Productboard features and usability ratings that predict user satisfaction
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
productboard
Year Founded
2014
HQ Location
San Francisco, CA
Twitter
@productboard
10,081 Twitter followers
LinkedIn® Page
www.linkedin.com
343 employees on LinkedIn®
airfocus
(141)4.4 out of 5
8th Easiest To Use in Decision-Making software
Save to My Lists
Entry Level Price:$59.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    airfocus is the market's first and only modular product management platform, specifically tailored for product teams to use for market-facing products, internal product management, and IT portfolio ma

    Users
    • Product Manager
    • Product Owner
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • airfocus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Customer Support
    8
    Customizability
    7
    Flexibility
    7
    Integrations
    7
    Cons
    Integration Issues
    4
    Integration Difficulty
    3
    Missing Features
    3
    Confusing Usage
    2
    Learning Curve
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • airfocus features and usability ratings that predict user satisfaction
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    airfocus GmbH
    HQ Location
    Hamburg, Hamburg
    Twitter
    @airfocus
    1,613 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

airfocus is the market's first and only modular product management platform, specifically tailored for product teams to use for market-facing products, internal product management, and IT portfolio ma

Users
  • Product Manager
  • Product Owner
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Small-Business
  • 40% Mid-Market
airfocus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Customer Support
8
Customizability
7
Flexibility
7
Integrations
7
Cons
Integration Issues
4
Integration Difficulty
3
Missing Features
3
Confusing Usage
2
Learning Curve
2
airfocus features and usability ratings that predict user satisfaction
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
airfocus GmbH
HQ Location
Hamburg, Hamburg
Twitter
@airfocus
1,613 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
1000minds
(30)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    1000minds Decision Making is an online suite of tools and processes to help individuals and groups with decision-making, prioritization, value-for-money analysis and understanding stakeholder preferen

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 47% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • 1000minds Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Decision Making
    3
    Ease of Use
    3
    Intuitive
    3
    Analytics
    2
    Customer Support
    2
    Cons
    Difficult Setup
    1
    Lack of Features
    1
    Limited Customization
    1
    Limited Features
    1
    Limited Flexibility
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • 1000minds features and usability ratings that predict user satisfaction
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    1000Minds
    Year Founded
    2003
    HQ Location
    Dunedin, NZ
    Twitter
    @1OOOminds
    68 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

1000minds Decision Making is an online suite of tools and processes to help individuals and groups with decision-making, prioritization, value-for-money analysis and understanding stakeholder preferen

Users
No information available
Industries
No information available
Market Segment
  • 47% Small-Business
  • 37% Mid-Market
1000minds Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Decision Making
3
Ease of Use
3
Intuitive
3
Analytics
2
Customer Support
2
Cons
Difficult Setup
1
Lack of Features
1
Limited Customization
1
Limited Features
1
Limited Flexibility
1
1000minds features and usability ratings that predict user satisfaction
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
1000Minds
Year Founded
2003
HQ Location
Dunedin, NZ
Twitter
@1OOOminds
68 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
Loomio
(22)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Loomio empowers organizations and communities to turn discussion into action, wherever people are.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Loomio features and usability ratings that predict user satisfaction
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Loomio Cooperative Limited
    Year Founded
    2012
    HQ Location
    Wellington, NZ
    Twitter
    @Loomio
    6,561 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Loomio empowers organizations and communities to turn discussion into action, wherever people are.

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
Loomio features and usability ratings that predict user satisfaction
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Loomio Cooperative Limited
Year Founded
2012
HQ Location
Wellington, NZ
Twitter
@Loomio
6,561 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
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Small Business
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Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
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6 Listings in Small Business Decision-Making Available

  • Sort By:
    G2 Score

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