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Best Enterprise Customer Education Software

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Products classified in the overall Customer Education category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Customer Education to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Customer Education category.

In addition to qualifying for inclusion in the Customer Education Software category, to qualify for inclusion in the Enterprise Business Customer Education Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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11 Listings in Enterprise Customer Education Software Available

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    G2 Score
Docebo
(663)4.3 out of 5
Optimized for quick response
9th Easiest To Use in Customer Education software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Docebo is the world’s most powerful learning platform, designed to be intuitive for admins, engaging for learners, and transformative for businesses. Key differentiators include: - Capability for

    Users
    • Instructional Designer
    • Training Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Enterprise
    • 45% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Docebo is a Learning Management System (LMS) designed to deliver and scale learning experiences across various industries, with features such as an intuitive interface, diverse content formats, and customizable learning paths.
    • Users frequently mention the platform's user-friendly interface, robust functionality, and excellent customer support, as well as its ability to streamline training initiatives and digitize completion records across departments.
    • Reviewers noted some challenges with mobile user experience, complex support issues, missing notification options, and limitations in customization of widgets and pages.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Docebo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    215
    Customer Support
    152
    Helpful
    131
    Customization
    106
    Customizability
    104
    Cons
    Limited Features
    111
    Missing Features
    108
    Limited Customization
    89
    Feature Issues
    72
    Limitations
    59
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Docebo features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 9.0
    7.9
    Visualization
    Average: 8.2
    8.6
    Multiple Content Types
    Average: 8.6
    8.2
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Docebo Inc.
    Company Website
    Year Founded
    2005
    HQ Location
    Toronto
    Twitter
    @docebo
    6,725 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,011 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Docebo is the world’s most powerful learning platform, designed to be intuitive for admins, engaging for learners, and transformative for businesses. Key differentiators include: - Capability for

Users
  • Instructional Designer
  • Training Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Enterprise
  • 45% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Docebo is a Learning Management System (LMS) designed to deliver and scale learning experiences across various industries, with features such as an intuitive interface, diverse content formats, and customizable learning paths.
  • Users frequently mention the platform's user-friendly interface, robust functionality, and excellent customer support, as well as its ability to streamline training initiatives and digitize completion records across departments.
  • Reviewers noted some challenges with mobile user experience, complex support issues, missing notification options, and limitations in customization of widgets and pages.
Docebo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
215
Customer Support
152
Helpful
131
Customization
106
Customizability
104
Cons
Limited Features
111
Missing Features
108
Limited Customization
89
Feature Issues
72
Limitations
59
Docebo features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 9.0
7.9
Visualization
Average: 8.2
8.6
Multiple Content Types
Average: 8.6
8.2
Content Storage and Management
Average: 8.5
Seller Details
Seller
Docebo Inc.
Company Website
Year Founded
2005
HQ Location
Toronto
Twitter
@docebo
6,725 Twitter followers
LinkedIn® Page
www.linkedin.com
1,011 employees on LinkedIn®
Get a quote
Absorb LMS
(666)4.6 out of 5
Optimized for quick response
4th Easiest To Use in Customer Education software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Absorb LMS inspires learning and fuels business productivity, earning #1 positions in both the Standalone Corporate Learning Management System and Customer Education Software categories. Absorb str

    Users
    • Instructional Designer
    • Training Manager
    Industries
    • Hospital & Health Care
    • Non-Profit Organization Management
    Market Segment
    • 44% Mid-Market
    • 38% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Absorb LMS is a learning management system that is used for creating and managing courses, tracking attendance, and pulling reports.
    • Reviewers like the user-friendly interface, the flexibility for customization, the robust reporting capabilities, and the excellent customer support provided by Absorb LMS.
    • Reviewers noted some limitations in the platform's features, such as lack of certain administrative controls, difficulties in navigation, and issues with certain integrations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Absorb LMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    339
    Customer Support
    296
    Helpful
    209
    Intuitive
    167
    User-Friendly
    147
    Cons
    Missing Features
    105
    Limited Features
    104
    Limited Customization
    88
    Inadequate Reporting
    77
    Poor Reporting
    77
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Absorb LMS features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 9.0
    8.6
    Visualization
    Average: 8.2
    8.7
    Multiple Content Types
    Average: 8.6
    8.8
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Absorb Software
    Company Website
    Year Founded
    2003
    HQ Location
    Calgary
    Twitter
    @AbsorbLMS
    1,484 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    612 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Absorb LMS inspires learning and fuels business productivity, earning #1 positions in both the Standalone Corporate Learning Management System and Customer Education Software categories. Absorb str

Users
  • Instructional Designer
  • Training Manager
Industries
  • Hospital & Health Care
  • Non-Profit Organization Management
Market Segment
  • 44% Mid-Market
  • 38% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Absorb LMS is a learning management system that is used for creating and managing courses, tracking attendance, and pulling reports.
  • Reviewers like the user-friendly interface, the flexibility for customization, the robust reporting capabilities, and the excellent customer support provided by Absorb LMS.
  • Reviewers noted some limitations in the platform's features, such as lack of certain administrative controls, difficulties in navigation, and issues with certain integrations.
Absorb LMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
339
Customer Support
296
Helpful
209
Intuitive
167
User-Friendly
147
Cons
Missing Features
105
Limited Features
104
Limited Customization
88
Inadequate Reporting
77
Poor Reporting
77
Absorb LMS features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 9.0
8.6
Visualization
Average: 8.2
8.7
Multiple Content Types
Average: 8.6
8.8
Content Storage and Management
Average: 8.5
Seller Details
Seller
Absorb Software
Company Website
Year Founded
2003
HQ Location
Calgary
Twitter
@AbsorbLMS
1,484 Twitter followers
LinkedIn® Page
www.linkedin.com
612 employees on LinkedIn®
Get a quote

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CloudShare
(224)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in Customer Education software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CloudShare is the leading virtual hands-on labs enterprise solution for the entire software customer journey. From personalized POCs that turn prospects into buyers to optimized onboarding that slashe

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 41% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CloudShare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    58
    Setup Ease
    41
    Easy Creation
    29
    Virtual Machines
    26
    Course Creation
    23
    Cons
    Slow Performance
    31
    Connectivity Issues
    14
    Expensive
    12
    Virtual Machine Issues
    10
    Complex Configuration
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CloudShare features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 9.0
    8.6
    Visualization
    Average: 8.2
    8.7
    Multiple Content Types
    Average: 8.6
    8.7
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CloudShare
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @CloudShare
    2,362 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    79 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CloudShare is the leading virtual hands-on labs enterprise solution for the entire software customer journey. From personalized POCs that turn prospects into buyers to optimized onboarding that slashe

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 41% Mid-Market
  • 33% Enterprise
CloudShare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
58
Setup Ease
41
Easy Creation
29
Virtual Machines
26
Course Creation
23
Cons
Slow Performance
31
Connectivity Issues
14
Expensive
12
Virtual Machine Issues
10
Complex Configuration
9
CloudShare features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 9.0
8.6
Visualization
Average: 8.2
8.7
Multiple Content Types
Average: 8.6
8.7
Content Storage and Management
Average: 8.5
Seller Details
Seller
CloudShare
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@CloudShare
2,362 Twitter followers
LinkedIn® Page
www.linkedin.com
79 employees on LinkedIn®
Get a quote
LearnUpon LMS
(182)4.6 out of 5
7th Easiest To Use in Customer Education software
View top Consulting Services for LearnUpon LMS
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LearnUpon helps businesses deliver training that performs fast, focused, and built for impact. L&D teams rely on our tightly integrated LMS to deliver learning that sticks, upskills teams, and dri

    Users
    No information available
    Industries
    • E-Learning
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 27% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • LearnUpon is a learning management system (LMS) that allows for course creation, user tracking, and integration with other systems.
    • Reviewers like the user-friendly interface, robust reporting capabilities, and the continuous updates and enhancements that improve user experience and meet clients' needs.
    • Reviewers mentioned issues with the search functionality, lack of direct integration with certain HR systems, and the need for more advanced features such as AI-driven tools and more flexible course management options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LearnUpon LMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    50
    Customer Support
    46
    Helpful
    30
    Intuitive
    29
    Course Creation
    26
    Cons
    Limited Features
    16
    Limited Customization
    14
    Missing Features
    13
    Navigation Difficulties
    12
    Integration Issues
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LearnUpon LMS features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 9.0
    7.5
    Visualization
    Average: 8.2
    8.5
    Multiple Content Types
    Average: 8.6
    8.2
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LearnUpon
    Company Website
    Year Founded
    2012
    HQ Location
    Dublin , Ireland
    Twitter
    @learnupon
    2,474 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    301 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LearnUpon helps businesses deliver training that performs fast, focused, and built for impact. L&D teams rely on our tightly integrated LMS to deliver learning that sticks, upskills teams, and dri

Users
No information available
Industries
  • E-Learning
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 27% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • LearnUpon is a learning management system (LMS) that allows for course creation, user tracking, and integration with other systems.
  • Reviewers like the user-friendly interface, robust reporting capabilities, and the continuous updates and enhancements that improve user experience and meet clients' needs.
  • Reviewers mentioned issues with the search functionality, lack of direct integration with certain HR systems, and the need for more advanced features such as AI-driven tools and more flexible course management options.
LearnUpon LMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
50
Customer Support
46
Helpful
30
Intuitive
29
Course Creation
26
Cons
Limited Features
16
Limited Customization
14
Missing Features
13
Navigation Difficulties
12
Integration Issues
9
LearnUpon LMS features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.0
7.5
Visualization
Average: 8.2
8.5
Multiple Content Types
Average: 8.6
8.2
Content Storage and Management
Average: 8.5
Seller Details
Seller
LearnUpon
Company Website
Year Founded
2012
HQ Location
Dublin , Ireland
Twitter
@learnupon
2,474 Twitter followers
LinkedIn® Page
www.linkedin.com
301 employees on LinkedIn®
Litmos
(631)4.3 out of 5
Optimized for quick response
19th Easiest To Use in Customer Education software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos offers the world’s easiest-to-use LMS and a comprehensive learning content libr

    Users
    • Training Manager
    • Training Coordinator
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 52% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Litmos is a learning management system (LMS) that provides a platform for creating, organizing, and tracking professional development courses.
    • Reviewers like the user-friendly interface, the ability to create and customize content, the variety of features, and the responsive customer support, including dedicated account managers who assist with platform usage and issue resolution.
    • Users reported issues with limited reporting functions, difficulties with custom fields and search boxes, problems with the mobile app, lack of integration with third-party content providers, and challenges with certain advanced customization features that require additional payment for assistance.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Litmos Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    73
    Customer Support
    43
    Features
    40
    Course Creation
    35
    Courses
    32
    Cons
    Reporting Issues
    26
    Poor Reporting
    25
    Inadequate Reporting
    22
    Limited Features
    20
    Missing Features
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Litmos features and usability ratings that predict user satisfaction
    8.5
    Ease of Use
    Average: 9.0
    7.5
    Visualization
    Average: 8.2
    8.8
    Multiple Content Types
    Average: 8.6
    8.5
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Litmos
    Company Website
    Year Founded
    2007
    HQ Location
    San Ramon, California
    Twitter
    @Litmos
    8,015 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    239 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos offers the world’s easiest-to-use LMS and a comprehensive learning content libr

Users
  • Training Manager
  • Training Coordinator
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 52% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Litmos is a learning management system (LMS) that provides a platform for creating, organizing, and tracking professional development courses.
  • Reviewers like the user-friendly interface, the ability to create and customize content, the variety of features, and the responsive customer support, including dedicated account managers who assist with platform usage and issue resolution.
  • Users reported issues with limited reporting functions, difficulties with custom fields and search boxes, problems with the mobile app, lack of integration with third-party content providers, and challenges with certain advanced customization features that require additional payment for assistance.
Litmos Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
73
Customer Support
43
Features
40
Course Creation
35
Courses
32
Cons
Reporting Issues
26
Poor Reporting
25
Inadequate Reporting
22
Limited Features
20
Missing Features
19
Litmos features and usability ratings that predict user satisfaction
8.5
Ease of Use
Average: 9.0
7.5
Visualization
Average: 8.2
8.8
Multiple Content Types
Average: 8.6
8.5
Content Storage and Management
Average: 8.5
Seller Details
Seller
Litmos
Company Website
Year Founded
2007
HQ Location
San Ramon, California
Twitter
@Litmos
8,015 Twitter followers
LinkedIn® Page
www.linkedin.com
239 employees on LinkedIn®
ReadyTech
(220)4.5 out of 5
Optimized for quick response
17th Easiest To Use in Customer Education software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ReadyTech’s focus is to provide the best training delivery platform for both instructor-led and self-paced training. The company’s cloud-based applications make it easy for users to administrate, deli

    Users
    • Consultant
    • Student
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 38% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ReadyTech Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    24
    Ease of Use
    19
    Fast Response
    14
    Reliability
    12
    Features
    11
    Cons
    Technical Issues
    9
    Connectivity Issues
    7
    System Instability
    6
    Audio Issues
    5
    Audio Quality
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ReadyTech features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.0
    8.1
    Visualization
    Average: 8.2
    8.0
    Multiple Content Types
    Average: 8.6
    8.0
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ReadyTech Corporation
    Company Website
    Year Founded
    1993
    HQ Location
    Oakland, CA
    Twitter
    @readytech
    140 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ReadyTech’s focus is to provide the best training delivery platform for both instructor-led and self-paced training. The company’s cloud-based applications make it easy for users to administrate, deli

Users
  • Consultant
  • Student
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 38% Enterprise
  • 35% Mid-Market
ReadyTech Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
24
Ease of Use
19
Fast Response
14
Reliability
12
Features
11
Cons
Technical Issues
9
Connectivity Issues
7
System Instability
6
Audio Issues
5
Audio Quality
5
ReadyTech features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.0
8.1
Visualization
Average: 8.2
8.0
Multiple Content Types
Average: 8.6
8.0
Content Storage and Management
Average: 8.5
Seller Details
Seller
ReadyTech Corporation
Company Website
Year Founded
1993
HQ Location
Oakland, CA
Twitter
@readytech
140 Twitter followers
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®
Skilljar by Gainsight
(382)4.6 out of 5
Optimized for quick response
6th Easiest To Use in Customer Education software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gainsight Customer Education, formerly Northpass, is the market-leading digital customer education and training platform. We empower businesses to elevate their customer experience and optimize opera

    Users
    • Customer Education Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 66% Mid-Market
    • 18% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Gainsight Customer Education is a learning management system designed to enhance customer knowledge and experience through structured, user-friendly content.
    • Users frequently mention the platform's practicality, clear and directly applicable content, and the real-world examples that help them maximize the platform's features efficiently.
    • Reviewers noted that some training materials are too basic for advanced users, the platform can be slow when saving or modifying content, and there is a lack of personalized learning paths.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Skilljar by Gainsight Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Customer Support
    18
    Onboarding
    14
    Implementation Ease
    13
    Customer Success
    11
    Cons
    Limited Features
    7
    Inadequate Reporting
    4
    Integration Issues
    4
    Poor Reporting
    4
    Feature Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Skilljar by Gainsight features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.0
    8.3
    Visualization
    Average: 8.2
    8.7
    Multiple Content Types
    Average: 8.6
    8.7
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Gainsight Inc.
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @GainsightHQ
    13,285 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,065 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gainsight Customer Education, formerly Northpass, is the market-leading digital customer education and training platform. We empower businesses to elevate their customer experience and optimize opera

Users
  • Customer Education Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 66% Mid-Market
  • 18% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Gainsight Customer Education is a learning management system designed to enhance customer knowledge and experience through structured, user-friendly content.
  • Users frequently mention the platform's practicality, clear and directly applicable content, and the real-world examples that help them maximize the platform's features efficiently.
  • Reviewers noted that some training materials are too basic for advanced users, the platform can be slow when saving or modifying content, and there is a lack of personalized learning paths.
Skilljar by Gainsight Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Customer Support
18
Onboarding
14
Implementation Ease
13
Customer Success
11
Cons
Limited Features
7
Inadequate Reporting
4
Integration Issues
4
Poor Reporting
4
Feature Issues
3
Skilljar by Gainsight features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.0
8.3
Visualization
Average: 8.2
8.7
Multiple Content Types
Average: 8.6
8.7
Content Storage and Management
Average: 8.5
Seller Details
Seller
Gainsight Inc.
Company Website
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@GainsightHQ
13,285 Twitter followers
LinkedIn® Page
www.linkedin.com
1,065 employees on LinkedIn®
Get a quote
WorkRamp
(593)4.4 out of 5
Optimized for quick response
12th Easiest To Use in Customer Education software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WorkRamp is the Next Gen LMS built for the modern enterprise. Through self-guided learning modules, interactive coaching functionalities, and robust certification paths, WorkRamp allows teams to build

    Users
    • Customer Success Manager
    • Revenue Enablement Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 72% Mid-Market
    • 16% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • WorkRamp is a learning management system that allows organizations to create and manage training content for different audiences.
    • Users frequently mention the user-friendly interface, the ease of creating and managing training content, the ability to target specific audiences, and the responsive customer support as key benefits of using WorkRamp.
    • Users experienced issues with the lack of certain features such as text wrapping around images, basic admin functions for user management, and more sophisticated automation features, as well as the need for more customization options for reporting.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • WorkRamp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    128
    Course Creation
    72
    Customer Support
    57
    Intuitive
    55
    Helpful
    50
    Cons
    Missing Features
    47
    Limited Features
    33
    Limited Customization
    32
    Inadequate Reporting
    24
    Feature Issues
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • WorkRamp features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 9.0
    7.8
    Visualization
    Average: 8.2
    8.6
    Multiple Content Types
    Average: 8.6
    8.4
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    WorkRamp, Inc.
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, California
    Twitter
    @workramp
    530 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    76 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WorkRamp is the Next Gen LMS built for the modern enterprise. Through self-guided learning modules, interactive coaching functionalities, and robust certification paths, WorkRamp allows teams to build

Users
  • Customer Success Manager
  • Revenue Enablement Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 72% Mid-Market
  • 16% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • WorkRamp is a learning management system that allows organizations to create and manage training content for different audiences.
  • Users frequently mention the user-friendly interface, the ease of creating and managing training content, the ability to target specific audiences, and the responsive customer support as key benefits of using WorkRamp.
  • Users experienced issues with the lack of certain features such as text wrapping around images, basic admin functions for user management, and more sophisticated automation features, as well as the need for more customization options for reporting.
WorkRamp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
128
Course Creation
72
Customer Support
57
Intuitive
55
Helpful
50
Cons
Missing Features
47
Limited Features
33
Limited Customization
32
Inadequate Reporting
24
Feature Issues
23
WorkRamp features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 9.0
7.8
Visualization
Average: 8.2
8.6
Multiple Content Types
Average: 8.6
8.4
Content Storage and Management
Average: 8.5
Seller Details
Seller
WorkRamp, Inc.
Company Website
Year Founded
2015
HQ Location
San Francisco, California
Twitter
@workramp
530 Twitter followers
LinkedIn® Page
www.linkedin.com
76 employees on LinkedIn®
Get a quote
Thought Industries
(161)4.1 out of 5
22nd Easiest To Use in Customer Education software
View top Consulting Services for Thought Industries
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thought Industries is the world’s leading Enterprise Learning software platform, empowering businesses to create compelling learning experiences for customers, partners and professionals. These experi

    Users
    No information available
    Industries
    • Computer Software
    • Professional Training & Coaching
    Market Segment
    • 46% Mid-Market
    • 34% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Thought Industries Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Ease of Learning
    2
    Ease of Use
    2
    Fast Response
    2
    Helpful
    2
    Cons
    Course Management
    1
    Cumbersome Interface
    1
    Feature Issues
    1
    Limited Content
    1
    Limited Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Thought Industries features and usability ratings that predict user satisfaction
    7.9
    Ease of Use
    Average: 9.0
    7.6
    Visualization
    Average: 8.2
    8.3
    Multiple Content Types
    Average: 8.6
    7.8
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Thought Industries
    Year Founded
    2012
    HQ Location
    Boston, MA
    Twitter
    @thoughtind
    1,216 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    102 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thought Industries is the world’s leading Enterprise Learning software platform, empowering businesses to create compelling learning experiences for customers, partners and professionals. These experi

Users
No information available
Industries
  • Computer Software
  • Professional Training & Coaching
Market Segment
  • 46% Mid-Market
  • 34% Small-Business
Thought Industries Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Ease of Learning
2
Ease of Use
2
Fast Response
2
Helpful
2
Cons
Course Management
1
Cumbersome Interface
1
Feature Issues
1
Limited Content
1
Limited Features
1
Thought Industries features and usability ratings that predict user satisfaction
7.9
Ease of Use
Average: 9.0
7.6
Visualization
Average: 8.2
8.3
Multiple Content Types
Average: 8.6
7.8
Content Storage and Management
Average: 8.5
Seller Details
Seller
Thought Industries
Year Founded
2012
HQ Location
Boston, MA
Twitter
@thoughtind
1,216 Twitter followers
LinkedIn® Page
www.linkedin.com
102 employees on LinkedIn®
Read Thought Industries Reviews
Intellum Platform
(50)4.4 out of 5
27th Easiest To Use in Customer Education software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Intellum Platform: Turn Learning into Growth At Intellum, we believe that learning should drive measurable business growth. That’s why the Intellum Platform helps the world’s most innovative comp

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 64% Enterprise
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Intellum Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Customer Support
    10
    Customizability
    6
    Customization
    6
    Implementation Ease
    6
    Cons
    Limited Customization
    8
    Limited Search Functionality
    4
    Poor Search Functionality
    4
    Content Management
    3
    Lack of Customization
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Intellum Platform features and usability ratings that predict user satisfaction
    8.1
    Ease of Use
    Average: 9.0
    6.8
    Visualization
    Average: 8.2
    7.8
    Multiple Content Types
    Average: 8.6
    6.9
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Intellum
    Year Founded
    2000
    HQ Location
    Atlanta, Georgia
    Twitter
    @intellum
    2,558 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    144 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Intellum Platform: Turn Learning into Growth At Intellum, we believe that learning should drive measurable business growth. That’s why the Intellum Platform helps the world’s most innovative comp

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 64% Enterprise
  • 30% Mid-Market
Intellum Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Customer Support
10
Customizability
6
Customization
6
Implementation Ease
6
Cons
Limited Customization
8
Limited Search Functionality
4
Poor Search Functionality
4
Content Management
3
Lack of Customization
3
Intellum Platform features and usability ratings that predict user satisfaction
8.1
Ease of Use
Average: 9.0
6.8
Visualization
Average: 8.2
7.8
Multiple Content Types
Average: 8.6
6.9
Content Storage and Management
Average: 8.5
Seller Details
Seller
Intellum
Year Founded
2000
HQ Location
Atlanta, Georgia
Twitter
@intellum
2,558 Twitter followers
LinkedIn® Page
www.linkedin.com
144 employees on LinkedIn®
Read Intellum Platform Reviews
ClearCompany
(472)4.6 out of 5
20th Easiest To Use in Customer Education software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClearCompany is a unified talent management system built to support organizations in effectively recruiting, developing, and retaining their workforce. Their comprehensive software platform combines a

    Users
    • HR Generalist
    • Human Resources Manager
    Industries
    • Hospital & Health Care
    • Non-Profit Organization Management
    Market Segment
    • 68% Mid-Market
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ClearCompany Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    70
    Helpful
    36
    Customer Support
    29
    Intuitive
    24
    Simple
    22
    Cons
    Limited Customization
    12
    Missing Features
    12
    Limited Features
    10
    Candidate Management
    9
    Recruitment Issues
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ClearCompany features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 9.0
    8.5
    Visualization
    Average: 8.2
    7.5
    Multiple Content Types
    Average: 8.6
    8.3
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ClearCompany
    Company Website
    Year Founded
    2004
    HQ Location
    Boston, MA
    Twitter
    @ClearCompany
    2,959 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    315 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClearCompany is a unified talent management system built to support organizations in effectively recruiting, developing, and retaining their workforce. Their comprehensive software platform combines a

Users
  • HR Generalist
  • Human Resources Manager
Industries
  • Hospital & Health Care
  • Non-Profit Organization Management
Market Segment
  • 68% Mid-Market
  • 21% Enterprise
ClearCompany Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
70
Helpful
36
Customer Support
29
Intuitive
24
Simple
22
Cons
Limited Customization
12
Missing Features
12
Limited Features
10
Candidate Management
9
Recruitment Issues
9
ClearCompany features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.0
8.5
Visualization
Average: 8.2
7.5
Multiple Content Types
Average: 8.6
8.3
Content Storage and Management
Average: 8.5
Seller Details
Seller
ClearCompany
Company Website
Year Founded
2004
HQ Location
Boston, MA
Twitter
@ClearCompany
2,959 Twitter followers
LinkedIn® Page
www.linkedin.com
315 employees on LinkedIn®
Get a quote
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