Overall Satisfaction Score
100
The Top 20 Conversation Intelligence Software
Check out this list of the top Conversation Intelligence Software products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
Filters
The next elements are filters and will change the displayed results once they are selected.
The Top 20 Conversation Intelligence Software
Top Industries of Reviewers:
Computer Software
32%
Marketing and Advertising
30%
Consulting
21%
Information Technology and Services
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.8
Meets Requirements
Average: 9.5
9.7
Ease of Doing Business With
Average: 9.7
9.8
Ease of Setup
Average: 9.6
9.7
Quality of Support
Average: 9.6
9.8
Ease of Admin
Average: 9.5
9.6
Overall Satisfaction Score
100
Top Industries of Reviewers:
Computer Software
57%
Information Technology and Services
24%
Marketing and Advertising
12%
Internet
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.4
Meets Requirements
Average: 9.5
9.4
Ease of Doing Business With
Average: 9.7
9.3
Ease of Setup
Average: 9.6
9.3
Quality of Support
Average: 9.6
9.3
Ease of Admin
Average: 9.5
9.2
Overall Satisfaction Score
98
Top Industries of Reviewers:
Information Technology and Services
43%
Marketing and Advertising
25%
Financial Services
16%
Computer Software
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.9
Meets Requirements
Average: 9.5
9.8
Ease of Doing Business With
Average: 9.7
9.7
Ease of Setup
Average: 9.6
9.9
Quality of Support
Average: 9.6
9.7
Ease of Admin
Average: 9.5
9.8
Overall Satisfaction Score
89
Top Industries of Reviewers:
Computer Software
52%
Information Technology and Services
28%
Marketing and Advertising
12%
Financial Services
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.2
Meets Requirements
Average: 9.5
9.1
Ease of Doing Business With
Average: 9.7
9.6
Ease of Setup
Average: 9.6
9.0
Quality of Support
Average: 9.6
9.2
Ease of Admin
Average: 9.5
9.1
Overall Satisfaction Score
84
Top Industries of Reviewers:
Computer Software
38%
Information Technology and Services
35%
Financial Services
17%
Marketing and Advertising
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
8.9
Meets Requirements
Average: 9.5
9.3
Ease of Doing Business With
Average: 9.7
9.2
Ease of Setup
Average: 9.6
8.5
Quality of Support
Average: 9.6
9.0
Ease of Admin
Average: 9.5
9.0
Overall Satisfaction Score
82
Top Industries of Reviewers:
Insurance
72%
Consumer Services
14%
Financial Services
7%
Telecommunications
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.8
Meets Requirements
Average: 9.5
9.7
Ease of Doing Business With
Average: 9.7
10.0
Ease of Setup
Average: 9.6
9.9
Quality of Support
Average: 9.6
9.8
Ease of Admin
Average: 9.5
9.7
Overall Satisfaction Score
81
Top Industries of Reviewers:
Consulting
28%
Marketing and Advertising
27%
Information Technology and Services
23%
Computer Software
22%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.5
Meets Requirements
Average: 9.5
9.4
Ease of Doing Business With
Average: 9.7
9.3
Ease of Setup
Average: 9.6
9.5
Quality of Support
Average: 9.6
8.9
Ease of Admin
Average: 9.5
9.2
Overall Satisfaction Score
77
Top Industries of Reviewers:
Consulting
28%
Information Technology and Services
28%
Computer Software
28%
Financial Services
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.8
Meets Requirements
Average: 9.5
9.8
Ease of Doing Business With
Average: 9.7
10.0
Ease of Setup
Average: 9.6
9.8
Quality of Support
Average: 9.6
9.9
Ease of Admin
Average: 9.5
9.6
Overall Satisfaction Score
77
Top Industries of Reviewers:
Education Management
38%
Health, Wellness and Fitness
30%
Computer Games
24%
Insurance
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.6
Meets Requirements
Average: 9.5
9.5
Ease of Doing Business With
Average: 9.7
9.4
Ease of Setup
Average: 9.6
9.4
Quality of Support
Average: 9.6
9.7
Ease of Admin
Average: 9.5
9.0
Overall Satisfaction Score
73
Top Industries of Reviewers:
Insurance
31%
Information Technology and Services
31%
Marketing and Advertising
23%
Computer Software
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.8
Meets Requirements
Average: 9.5
9.9
Ease of Doing Business With
Average: 9.7
9.8
Ease of Setup
Average: 9.6
9.8
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 9.5
9.7
Overall Satisfaction Score
72
Top Industries of Reviewers:
Education Management
43%
E-Learning
41%
Marketing and Advertising
8%
Higher Education
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.8
Meets Requirements
Average: 9.5
9.7
Ease of Doing Business With
Average: 9.7
9.9
Ease of Setup
Average: 9.6
9.9
Quality of Support
Average: 9.6
9.8
Ease of Admin
Average: 9.5
9.9
Overall Satisfaction Score
71
Top Industries of Reviewers:
Education Management
63%
E-Learning
22%
Higher Education
8%
Computer Software
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.6
Meets Requirements
Average: 9.5
9.4
Ease of Doing Business With
Average: 9.7
9.6
Ease of Setup
Average: 9.6
9.8
Quality of Support
Average: 9.6
9.6
Ease of Admin
Average: 9.5
9.7
Overall Satisfaction Score
69
Top Industries of Reviewers:
Information Technology and Services
43%
Marketing and Advertising
29%
Construction
14%
Design
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.8
Meets Requirements
Average: 9.5
9.6
Ease of Doing Business With
Average: 9.7
10.0
Ease of Setup
Average: 9.6
9.7
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 9.5
9.7
Overall Satisfaction Score
67
Top Industries of Reviewers:
Computer Software
58%
Marketing and Advertising
17%
Information Technology and Services
15%
Consulting
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.8
Meets Requirements
Average: 9.5
9.3
Ease of Doing Business With
Average: 9.7
10.0
Ease of Setup
Average: 9.6
9.9
Quality of Support
Average: 9.6
9.8
Ease of Admin
Average: 9.5
9.7
Overall Satisfaction Score
67
Top Industries of Reviewers:
Consumer Services
45%
Financial Services
26%
Retail
16%
Airlines/Aviation
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.6
Meets Requirements
Average: 9.5
9.6
Ease of Doing Business With
Average: 9.7
9.9
Ease of Setup
Average: 9.6
9.7
Quality of Support
Average: 9.6
9.6
Ease of Admin
Average: 9.5
9.9
Overall Satisfaction Score
66
Top Industries of Reviewers:
Computer Software
47%
Marketing and Advertising
25%
Information Technology and Services
17%
Management Consulting
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.7
Meets Requirements
Average: 9.5
9.4
Ease of Doing Business With
Average: 9.7
9.8
Ease of Setup
Average: 9.6
9.9
Quality of Support
Average: 9.6
9.3
Ease of Admin
Average: 9.5
9.5
Overall Satisfaction Score
66
Top Industries of Reviewers:
Consulting
33%
Information Technology and Services
28%
Computer Software
28%
Marketing and Advertising
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.7
Meets Requirements
Average: 9.5
9.3
Ease of Doing Business With
Average: 9.7
9.4
Ease of Setup
Average: 9.6
9.5
Quality of Support
Average: 9.6
9.3
Ease of Admin
Average: 9.5
9.0
Overall Satisfaction Score
65
Top Industries of Reviewers:
Computer Software
46%
Marketing and Advertising
26%
Information Technology and Services
21%
Construction
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.1
Meets Requirements
Average: 9.5
9.3
Ease of Doing Business With
Average: 9.7
9.4
Ease of Setup
Average: 9.6
9.1
Quality of Support
Average: 9.6
9.4
Ease of Admin
Average: 9.5
9.2
Overall Satisfaction Score
64
Top Industries of Reviewers:
Marketing and Advertising
34%
Information Technology and Services
25%
Computer Software
23%
Consulting
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.4
Meets Requirements
Average: 9.5
9.4
Ease of Doing Business With
Average: 9.7
9.7
Ease of Setup
Average: 9.6
9.5
Quality of Support
Average: 9.6
9.6
Ease of Admin
Average: 9.5
9.7
Overall Satisfaction Score
64
Top Industries of Reviewers:
Marketing and Advertising
75%
Construction
13%
Automotive
6%
Health, Wellness and Fitness
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.5
Meets Requirements
Average: 9.5
9.7
Ease of Doing Business With
Average: 9.7
9.7
Ease of Setup
Average: 9.6
9.5
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 9.5
9.7
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
