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Best Enterprise Business Instant Messaging Software

Nana Serwah Nkrahene
NSN
Researched and written by Nana Serwah Nkrahene

Products classified in the overall Business Instant Messaging category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Business Instant Messaging to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Business Instant Messaging category.

In addition to qualifying for inclusion in the Business Instant Messaging Software category, to qualify for inclusion in the Enterprise Business Business Instant Messaging Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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28 Listings in Enterprise Business Instant Messaging Software Available

(16,286)4.4 out of 5
7th Easiest To Use in Business Instant Messaging software
View top Consulting Services for Microsoft Teams
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Microsoft Teams is a chat-based workspace in Office 365. It brings together people, conversations and content along with the tools that teams need so they can easily collaborate to achieve more.

    Users
    • Software Engineer
    • Consultant
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 41% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft Teams Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    722
    Team Collaboration
    595
    Communication
    552
    Easy Communication
    366
    File Sharing
    350
    Cons
    Glitches
    173
    Performance Issues
    162
    Slow Loading
    156
    Connectivity Issues
    148
    Missing Features
    127
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft Teams features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Web Application
    Average: 8.9
    8.7
    Integrations
    Average: 8.4
    8.9
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,002,134 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    234,872 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Microsoft Teams is a chat-based workspace in Office 365. It brings together people, conversations and content along with the tools that teams need so they can easily collaborate to achieve more.

Users
  • Software Engineer
  • Consultant
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 41% Enterprise
  • 38% Mid-Market
Microsoft Teams Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
722
Team Collaboration
595
Communication
552
Easy Communication
366
File Sharing
350
Cons
Glitches
173
Performance Issues
162
Slow Loading
156
Connectivity Issues
148
Missing Features
127
Microsoft Teams features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.8
Web Application
Average: 8.9
8.7
Integrations
Average: 8.4
8.9
File Sharing
Average: 8.8
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,002,134 Twitter followers
LinkedIn® Page
www.linkedin.com
234,872 employees on LinkedIn®
Ownership
MSFT
(35,129)4.5 out of 5
Optimized for quick response
4th Easiest To Use in Business Instant Messaging software
View top Consulting Services for Slack
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25% off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat

    Users
    • Software Engineer
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 42% Small-Business
    • 40% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Slack is a real-time messaging and collaboration platform that streamlines communication, enhances teamwork, and improves productivity by reducing reliance on email for internal communication.
    • Users frequently mention the ease of use, the ability to integrate with other tools like Google Drive, Zoom, and Jira, and the organization of conversations into channels as key benefits of using Slack.
    • Reviewers noted that the constant flow of messages can be overwhelming, especially in larger teams with many active channels, and important updates can get lost in the noise if not managed properly.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Slack Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,582
    Communication
    1,526
    Team Collaboration
    1,520
    Integrations
    994
    Easy Communication
    974
    Cons
    Missing Features
    392
    Limited Features
    377
    Notification Issues
    310
    Overwhelming Experience
    298
    Inadequate Search
    226
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Slack features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Web Application
    Average: 8.9
    9.0
    Integrations
    Average: 8.4
    9.1
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    583,504 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86,777 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat

Users
  • Software Engineer
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 42% Small-Business
  • 40% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Slack is a real-time messaging and collaboration platform that streamlines communication, enhances teamwork, and improves productivity by reducing reliance on email for internal communication.
  • Users frequently mention the ease of use, the ability to integrate with other tools like Google Drive, Zoom, and Jira, and the organization of conversations into channels as key benefits of using Slack.
  • Reviewers noted that the constant flow of messages can be overwhelming, especially in larger teams with many active channels, and important updates can get lost in the noise if not managed properly.
Slack Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,582
Communication
1,526
Team Collaboration
1,520
Integrations
994
Easy Communication
974
Cons
Missing Features
392
Limited Features
377
Notification Issues
310
Overwhelming Experience
298
Inadequate Search
226
Slack features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
9.2
Web Application
Average: 8.9
9.0
Integrations
Average: 8.4
9.1
File Sharing
Average: 8.8
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
583,504 Twitter followers
LinkedIn® Page
www.linkedin.com
86,777 employees on LinkedIn®

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(43,381)4.6 out of 5
2nd Easiest To Use in Business Instant Messaging software
View top Consulting Services for Google Workspace
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Entry Level Price:$6.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and

    Users
    • Student
    • Teacher
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 46% Small-Business
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Google Workspace is a suite of cloud-based productivity and collaboration tools that includes Gmail, Docs, Drive, and Meet, designed to enhance workflow and team collaboration.
    • Reviewers like the seamless integration across Google apps, the real-time collaboration features, and the user-friendly interface that enhances productivity and simplifies tasks.
    • Users experienced limitations in offline functionality, occasional difficulties with complex formatting in Docs and Sheets compared to Microsoft Office, and challenges with storage limits on lower-tier plans.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Google Workspace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    980
    Team Collaboration
    520
    Integrations
    517
    Features
    503
    Helpful
    457
    Cons
    Missing Features
    365
    Limited Features
    339
    Lacking Features
    156
    Expensive
    151
    Lack of Features
    146
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Google Workspace features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Web Application
    Average: 8.9
    8.7
    Integrations
    Average: 8.4
    8.7
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Google
    Company Website
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    32,753,487 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    310,860 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and

Users
  • Student
  • Teacher
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 46% Small-Business
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Google Workspace is a suite of cloud-based productivity and collaboration tools that includes Gmail, Docs, Drive, and Meet, designed to enhance workflow and team collaboration.
  • Reviewers like the seamless integration across Google apps, the real-time collaboration features, and the user-friendly interface that enhances productivity and simplifies tasks.
  • Users experienced limitations in offline functionality, occasional difficulties with complex formatting in Docs and Sheets compared to Microsoft Office, and challenges with storage limits on lower-tier plans.
Google Workspace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
980
Team Collaboration
520
Integrations
517
Features
503
Helpful
457
Cons
Missing Features
365
Limited Features
339
Lacking Features
156
Expensive
151
Lack of Features
146
Google Workspace features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
9.1
Web Application
Average: 8.9
8.7
Integrations
Average: 8.4
8.7
File Sharing
Average: 8.8
Seller Details
Seller
Google
Company Website
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
32,753,487 Twitter followers
LinkedIn® Page
www.linkedin.com
310,860 employees on LinkedIn®
(5,416)4.6 out of 5
3rd Easiest To Use in Business Instant Messaging software
View top Consulting Services for Microsoft 365
Save to My Lists
Entry Level Price:$6.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in t

    Users
    • Owner
    • Software Engineer
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 36% Mid-Market
    • 35% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Microsoft 365 is a suite of productivity tools, including Teams, Outlook, and OneDrive, designed to facilitate project management, virtual meetings, and file sharing.
    • Reviewers appreciate the seamless integration between the various apps, the ability to work across different devices, and the autosave feature that ensures document updates are not lost.
    • Users experienced occasional sluggishness in loading times, heavy internet usage, and complexity in understanding the advanced features of certain apps like Excel.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft 365 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    261
    Features
    220
    Integrations
    160
    Easy Integrations
    129
    Team Collaboration
    117
    Cons
    Expensive
    97
    Missing Features
    72
    Learning Curve
    68
    Cost
    58
    Technical Issues
    57
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft 365 features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Web Application
    Average: 8.9
    9.0
    Integrations
    Average: 8.4
    9.4
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,002,134 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    234,872 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in t

Users
  • Owner
  • Software Engineer
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 36% Mid-Market
  • 35% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Microsoft 365 is a suite of productivity tools, including Teams, Outlook, and OneDrive, designed to facilitate project management, virtual meetings, and file sharing.
  • Reviewers appreciate the seamless integration between the various apps, the ability to work across different devices, and the autosave feature that ensures document updates are not lost.
  • Users experienced occasional sluggishness in loading times, heavy internet usage, and complexity in understanding the advanced features of certain apps like Excel.
Microsoft 365 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
261
Features
220
Integrations
160
Easy Integrations
129
Team Collaboration
117
Cons
Expensive
97
Missing Features
72
Learning Curve
68
Cost
58
Technical Issues
57
Microsoft 365 features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
9.2
Web Application
Average: 8.9
9.0
Integrations
Average: 8.4
9.4
File Sharing
Average: 8.8
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,002,134 Twitter followers
LinkedIn® Page
www.linkedin.com
234,872 employees on LinkedIn®
Ownership
MSFT
(54,053)4.5 out of 5
Optimized for quick response
9th Easiest To Use in Business Instant Messaging software
View top Consulting Services for Zoom Workplace
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoom Workplace is an AI-powered collaboration platform that helps you streamline communications, increase employee engagement, optimize in-person time, and improve productivity. Streamline communicati

    Users
    • Owner
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoom Workplace is an integrated platform that combines video conferencing with collaboration tools such as team chat, calendar, whiteboarding, email, and productivity apps.
    • Reviewers appreciate the platform's user-friendly interface, high-quality video and audio, seamless integration with calendars, and features like breakout rooms and AI summaries that enhance productivity.
    • Users experienced occasional overwhelming UI clutter as more features are added, resource-heavy usage on older devices, syncing issues between calendar integrations or chat, and concerns about privacy.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoom Workplace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7,449
    Video Conferencing
    3,471
    Reliability
    2,658
    Easy Communication
    2,339
    Video Quality
    2,334
    Cons
    Meeting Issues
    2,037
    Limited Features
    1,897
    Zoom Issues
    1,796
    Connection Issues
    1,166
    Missing Features
    1,083
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoom Workplace features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Web Application
    Average: 8.9
    8.5
    Integrations
    Average: 8.4
    8.6
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoom
    Company Website
    Year Founded
    2011
    HQ Location
    San Jose, CA
    Twitter
    @zoom
    1,055,022 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,678 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zoom Workplace is an AI-powered collaboration platform that helps you streamline communications, increase employee engagement, optimize in-person time, and improve productivity. Streamline communicati

Users
  • Owner
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoom Workplace is an integrated platform that combines video conferencing with collaboration tools such as team chat, calendar, whiteboarding, email, and productivity apps.
  • Reviewers appreciate the platform's user-friendly interface, high-quality video and audio, seamless integration with calendars, and features like breakout rooms and AI summaries that enhance productivity.
  • Users experienced occasional overwhelming UI clutter as more features are added, resource-heavy usage on older devices, syncing issues between calendar integrations or chat, and concerns about privacy.
Zoom Workplace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7,449
Video Conferencing
3,471
Reliability
2,658
Easy Communication
2,339
Video Quality
2,334
Cons
Meeting Issues
2,037
Limited Features
1,897
Zoom Issues
1,796
Connection Issues
1,166
Missing Features
1,083
Zoom Workplace features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.9
Web Application
Average: 8.9
8.5
Integrations
Average: 8.4
8.6
File Sharing
Average: 8.8
Seller Details
Seller
Zoom
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@zoom
1,055,022 Twitter followers
LinkedIn® Page
www.linkedin.com
11,678 employees on LinkedIn®
(18,398)4.2 out of 5
11th Easiest To Use in Business Instant Messaging software
Save to My Lists
Entry Level Price:$0.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Ca

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Webex Suite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,182
    Video Quality
    680
    Video Conferencing
    652
    Screen Sharing
    597
    Reliability
    582
    Cons
    Connectivity Issues
    254
    Limited Features
    239
    Audio Issues
    237
    Slow Loading
    211
    Internet Connectivity
    187
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Webex Suite features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Web Application
    Average: 8.9
    8.7
    Integrations
    Average: 8.4
    8.6
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Company Website
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    729,024 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    94,810 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Ca

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Enterprise
  • 31% Mid-Market
Webex Suite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,182
Video Quality
680
Video Conferencing
652
Screen Sharing
597
Reliability
582
Cons
Connectivity Issues
254
Limited Features
239
Audio Issues
237
Slow Loading
211
Internet Connectivity
187
Webex Suite features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.8
Web Application
Average: 8.9
8.7
Integrations
Average: 8.4
8.6
File Sharing
Average: 8.8
Seller Details
Seller
Cisco
Company Website
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
729,024 Twitter followers
LinkedIn® Page
www.linkedin.com
94,810 employees on LinkedIn®
(13,635)4.7 out of 5
Optimized for quick response
8th Easiest To Use in Business Instant Messaging software
View top Consulting Services for monday Work Management
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Voted one of the top Global Software companies of 2024 on G2, monday.com Work OS is a customizable platform where teams can create and shape the tools they need to run every aspect of their work.

    Users
    • Project Manager
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 63% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Monday Work Management is a tool designed to align workflow and manage, assign, and track tasks across multiple projects.
    • Users frequently mention the tool's adaptability, efficiency in improving team transparency and accountability, and its ability to automate repetitive tasks and integrate with other software/platforms.
    • Users mentioned that the mobile app is not user-friendly, some useful features are only available in higher-cost plans, and it can be confusing when there are many columns and boards.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • monday Work Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,249
    Project Management
    2,264
    Team Collaboration
    2,231
    Organization
    2,165
    Task Management
    2,032
    Cons
    Missing Features
    1,424
    Learning Curve
    952
    Limited Features
    804
    Not Intuitive
    632
    Limited Customization
    595
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • monday Work Management features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Web Application
    Average: 8.9
    8.6
    Integrations
    Average: 8.4
    9.1
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Tel Aviv
    Twitter
    @mondaydotcom
    41,112 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,196 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Voted one of the top Global Software companies of 2024 on G2, monday.com Work OS is a customizable platform where teams can create and shape the tools they need to run every aspect of their work.

Users
  • Project Manager
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 63% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Monday Work Management is a tool designed to align workflow and manage, assign, and track tasks across multiple projects.
  • Users frequently mention the tool's adaptability, efficiency in improving team transparency and accountability, and its ability to automate repetitive tasks and integrate with other software/platforms.
  • Users mentioned that the mobile app is not user-friendly, some useful features are only available in higher-cost plans, and it can be confusing when there are many columns and boards.
monday Work Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,249
Project Management
2,264
Team Collaboration
2,231
Organization
2,165
Task Management
2,032
Cons
Missing Features
1,424
Learning Curve
952
Limited Features
804
Not Intuitive
632
Limited Customization
595
monday Work Management features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
9.2
Web Application
Average: 8.9
8.6
Integrations
Average: 8.4
9.1
File Sharing
Average: 8.8
Seller Details
Company Website
Year Founded
2012
HQ Location
Tel Aviv
Twitter
@mondaydotcom
41,112 Twitter followers
LinkedIn® Page
www.linkedin.com
3,196 employees on LinkedIn®
(254)4.7 out of 5
Optimized for quick response
15th Easiest To Use in Business Instant Messaging software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Seller Details
    Expand/Collapse Seller Details
(939)4.6 out of 5
5th Easiest To Use in Business Instant Messaging software
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20% off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Text Request is a comprehensive SMS marketing service designed to assist businesses in optimizing their communication strategies through text messaging. This solution caters to a variety of use cases,

    Users
    • Office Manager
    • Center Director
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 65% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Text Request Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    239
    Communication
    153
    Easy Communication
    127
    Client Interaction
    117
    Simple
    101
    Cons
    Missing Features
    52
    Lack of Notifications
    28
    Slow Performance
    24
    File Sharing Issues
    23
    Contact Management
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Text Request features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Web Application
    Average: 8.9
    8.2
    Integrations
    Average: 8.4
    8.2
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2014
    HQ Location
    Chattanooga, Tennessee
    Twitter
    @Text_Request
    650 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Text Request is a comprehensive SMS marketing service designed to assist businesses in optimizing their communication strategies through text messaging. This solution caters to a variety of use cases,

Users
  • Office Manager
  • Center Director
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 65% Small-Business
  • 31% Mid-Market
Text Request Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
239
Communication
153
Easy Communication
127
Client Interaction
117
Simple
101
Cons
Missing Features
52
Lack of Notifications
28
Slow Performance
24
File Sharing Issues
23
Contact Management
22
Text Request features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
8.9
Web Application
Average: 8.9
8.2
Integrations
Average: 8.4
8.2
File Sharing
Average: 8.8
Seller Details
Company Website
Year Founded
2014
HQ Location
Chattanooga, Tennessee
Twitter
@Text_Request
650 Twitter followers
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®
(10,349)4.7 out of 5
Optimized for quick response
13th Easiest To Use in Business Instant Messaging software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClickUp is the everything app for work. It's the only platform that combines project management, knowledge management, and conversations, all in one place—accelerated by the world's most complete work

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ClickUp is a project management and productivity tool designed to streamline workflows, centralize tasks, documents, and communication, and offer customizable views, automations, and task dependencies.
    • Reviewers frequently mention the high level of customization, the ability to automate tasks, and the convenience of having all work-related elements in one place, which saves time and increases team alignment.
    • Users reported a steep learning curve for new users, occasional performance issues with large workspaces, and a less responsive mobile app compared to the desktop version.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ClickUp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,370
    Task Management
    2,621
    Features
    2,521
    Project Management
    2,281
    Organization
    2,062
    Cons
    Missing Features
    1,681
    Learning Curve
    1,356
    Limited Features
    1,007
    Slow Loading
    926
    Not Intuitive
    884
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ClickUp features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Web Application
    Average: 8.9
    8.7
    Integrations
    Average: 8.4
    9.0
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ClickUp
    Company Website
    Year Founded
    2017
    HQ Location
    San Diego, California
    Twitter
    @clickup
    68,501 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,304 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClickUp is the everything app for work. It's the only platform that combines project management, knowledge management, and conversations, all in one place—accelerated by the world's most complete work

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 78% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ClickUp is a project management and productivity tool designed to streamline workflows, centralize tasks, documents, and communication, and offer customizable views, automations, and task dependencies.
  • Reviewers frequently mention the high level of customization, the ability to automate tasks, and the convenience of having all work-related elements in one place, which saves time and increases team alignment.
  • Users reported a steep learning curve for new users, occasional performance issues with large workspaces, and a less responsive mobile app compared to the desktop version.
ClickUp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,370
Task Management
2,621
Features
2,521
Project Management
2,281
Organization
2,062
Cons
Missing Features
1,681
Learning Curve
1,356
Limited Features
1,007
Slow Loading
926
Not Intuitive
884
ClickUp features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
9.2
Web Application
Average: 8.9
8.7
Integrations
Average: 8.4
9.0
File Sharing
Average: 8.8
Seller Details
Seller
ClickUp
Company Website
Year Founded
2017
HQ Location
San Diego, California
Twitter
@clickup
68,501 Twitter followers
LinkedIn® Page
www.linkedin.com
1,304 employees on LinkedIn®
(391)4.1 out of 5
17th Easiest To Use in Business Instant Messaging software
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Entry Level Price:$0
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Glip is a conversation platform for teams to plan, share & organize work tasks. Text and video chat features facilitate communication between team members whilst file sharing and collaborative tas

    Users
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 50% Mid-Market
    • 43% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • RingCentral Video Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Video Quality
    12
    Intuitive
    7
    Communication
    5
    Features
    4
    Cons
    Connectivity Issues
    2
    Expensive
    2
    Learning Curve
    2
    Missing Features
    2
    Overwhelming Experience
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • RingCentral Video features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Web Application
    Average: 8.9
    8.3
    Integrations
    Average: 8.4
    8.6
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1999
    HQ Location
    Belmont, CA
    Twitter
    @RingCentral
    62,740 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,440 employees on LinkedIn®
    Ownership
    NYSE:RNG
Product Description
How are these determined?Information
This description is provided by the seller.

Glip is a conversation platform for teams to plan, share & organize work tasks. Text and video chat features facilitate communication between team members whilst file sharing and collaborative tas

Users
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 50% Mid-Market
  • 43% Small-Business
RingCentral Video Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Video Quality
12
Intuitive
7
Communication
5
Features
4
Cons
Connectivity Issues
2
Expensive
2
Learning Curve
2
Missing Features
2
Overwhelming Experience
2
RingCentral Video features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.6
Web Application
Average: 8.9
8.3
Integrations
Average: 8.4
8.6
File Sharing
Average: 8.8
Seller Details
Year Founded
1999
HQ Location
Belmont, CA
Twitter
@RingCentral
62,740 Twitter followers
LinkedIn® Page
www.linkedin.com
6,440 employees on LinkedIn®
Ownership
NYSE:RNG
(242)4.9 out of 5
1st Easiest To Use in Business Instant Messaging software
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10% off: $107.10 = 100 Users+Free Guests
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Clinked is a secure, cloud-based client portal and collaboration solution designed to streamline communication and file sharing for teams, project groups, and business clients within a protected envir

    Users
    • Chief Executive Officer
    • Director
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 40% Mid-Market
    • 40% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Clinked is a platform designed to manage tasks, share documents, and facilitate collaboration between teams and clients in a centralized workspace.
    • Reviewers appreciate the platform's ability to create branded client portals, manage document versions, and provide audit trails, which streamline the review process and enhance organization.
    • Users experienced some minor issues with the platform, such as the need for smarter notification control, a desire for quicker tagging options, and a lack of flexibility in task tracking.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Clinked Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Collaboration
    97
    Ease of Use
    96
    Team Collaboration
    94
    Functionality
    58
    Communication
    56
    Cons
    Limited Customization
    20
    Learning Curve
    13
    Missing Features
    13
    Limited Features
    11
    Integration Issues
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Clinked features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.9
    9.9
    Web Application
    Average: 8.9
    9.8
    Integrations
    Average: 8.4
    9.9
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Clinked
    Company Website
    Year Founded
    2008
    HQ Location
    Cambridge, UK
    Twitter
    @clinked
    1,312 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Clinked is a secure, cloud-based client portal and collaboration solution designed to streamline communication and file sharing for teams, project groups, and business clients within a protected envir

Users
  • Chief Executive Officer
  • Director
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 40% Mid-Market
  • 40% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Clinked is a platform designed to manage tasks, share documents, and facilitate collaboration between teams and clients in a centralized workspace.
  • Reviewers appreciate the platform's ability to create branded client portals, manage document versions, and provide audit trails, which streamline the review process and enhance organization.
  • Users experienced some minor issues with the platform, such as the need for smarter notification control, a desire for quicker tagging options, and a lack of flexibility in task tracking.
Clinked Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Collaboration
97
Ease of Use
96
Team Collaboration
94
Functionality
58
Communication
56
Cons
Limited Customization
20
Learning Curve
13
Missing Features
13
Limited Features
11
Integration Issues
9
Clinked features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.9
9.9
Web Application
Average: 8.9
9.8
Integrations
Average: 8.4
9.9
File Sharing
Average: 8.8
Seller Details
Seller
Clinked
Company Website
Year Founded
2008
HQ Location
Cambridge, UK
Twitter
@clinked
1,312 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
(334)4.2 out of 5
28th Easiest To Use in Business Instant Messaging software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rocket.Chat - Secure collaboration for highly-regulated organizations Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners,

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rocket.Chat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Easy Communication
    6
    Communication
    5
    Features
    5
    Team Collaboration
    4
    Cons
    Connectivity Issues
    3
    Limited Features
    3
    Messaging Issues
    3
    Slow Loading
    3
    Technical Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rocket.Chat features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Web Application
    Average: 8.9
    8.5
    Integrations
    Average: 8.4
    8.6
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Wilmington, Delaware
    Twitter
    @RocketChat
    24,575 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    187 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rocket.Chat - Secure collaboration for highly-regulated organizations Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners,

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Mid-Market
  • 36% Small-Business
Rocket.Chat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Easy Communication
6
Communication
5
Features
5
Team Collaboration
4
Cons
Connectivity Issues
3
Limited Features
3
Messaging Issues
3
Slow Loading
3
Technical Issues
3
Rocket.Chat features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.9
9.0
Web Application
Average: 8.9
8.5
Integrations
Average: 8.4
8.6
File Sharing
Average: 8.8
Seller Details
Year Founded
2015
HQ Location
Wilmington, Delaware
Twitter
@RocketChat
24,575 Twitter followers
LinkedIn® Page
www.linkedin.com
187 employees on LinkedIn®
(286)4.4 out of 5
20th Easiest To Use in Business Instant Messaging software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybr

    Users
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoho Cliq Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    41
    Communication
    39
    Easy Communication
    21
    Integrations
    20
    Team Collaboration
    19
    Cons
    Integration Issues
    8
    Slow Loading
    7
    Slow Speed
    7
    Missing Functionality
    6
    Connectivity Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho Cliq features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Web Application
    Average: 8.9
    8.6
    Integrations
    Average: 8.4
    9.0
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    103,910 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26,328 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho Cliq is a business communication software that helps simplify and streamline your communication with organized conversations and information that's easy to find. Cliq is designed to enable a hybr

Users
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Small-Business
  • 27% Mid-Market
Zoho Cliq Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
41
Communication
39
Easy Communication
21
Integrations
20
Team Collaboration
19
Cons
Integration Issues
8
Slow Loading
7
Slow Speed
7
Missing Functionality
6
Connectivity Issues
5
Zoho Cliq features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.9
Web Application
Average: 8.9
8.6
Integrations
Average: 8.4
9.0
File Sharing
Average: 8.8
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
103,910 Twitter followers
LinkedIn® Page
www.linkedin.com
26,328 employees on LinkedIn®
Phone
+1 (888) 900-9646
(273)4.4 out of 5
22nd Easiest To Use in Business Instant Messaging software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Flock is a communication and collaboration app for modern teams and businesses. Flock empowers teams by providing them with a slew of in-built productivity tools such as shared notes, reminders, to-do

    Users
    • Software Engineer
    • Inside sales specialist
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Flock Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Communication
    11
    Team Collaboration
    10
    Features
    7
    User Interface
    7
    Cons
    Notification Management
    5
    App Issues
    3
    Missing Features
    3
    Admin Limitations
    2
    Performance Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Flock features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Web Application
    Average: 8.9
    8.5
    Integrations
    Average: 8.4
    9.1
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Flock
    Year Founded
    2014
    HQ Location
    Mumbai, Maharashtra
    Twitter
    @Flock
    14,252 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Flock is a communication and collaboration app for modern teams and businesses. Flock empowers teams by providing them with a slew of in-built productivity tools such as shared notes, reminders, to-do

Users
  • Software Engineer
  • Inside sales specialist
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Small-Business
  • 39% Mid-Market
Flock Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Communication
11
Team Collaboration
10
Features
7
User Interface
7
Cons
Notification Management
5
App Issues
3
Missing Features
3
Admin Limitations
2
Performance Issues
2
Flock features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
9.0
Web Application
Average: 8.9
8.5
Integrations
Average: 8.4
9.1
File Sharing
Average: 8.8
Seller Details
Seller
Flock
Year Founded
2014
HQ Location
Mumbai, Maharashtra
Twitter
@Flock
14,252 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
(152)4.5 out of 5
21st Easiest To Use in Business Instant Messaging software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lark is an all-in-one collaboration platform for teams looking to streamline workflows and achieve business results faster. With a seamless user experience across desktop and mobile devices, Lark ensu

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Lark Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    44
    Features
    42
    Team Collaboration
    29
    All-in-one
    23
    Communication
    21
    Cons
    Learning Curve
    10
    Integration Issues
    9
    Limited Features
    8
    Performance Issues
    8
    Slow Loading
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lark features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Web Application
    Average: 8.9
    8.5
    Integrations
    Average: 8.4
    9.2
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Lark
    Year Founded
    2003
    HQ Location
    Singapore, Singapore
    Twitter
    @lark
    483 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    182 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lark is an all-in-one collaboration platform for teams looking to streamline workflows and achieve business results faster. With a seamless user experience across desktop and mobile devices, Lark ensu

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Small-Business
  • 30% Mid-Market
Lark Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
44
Features
42
Team Collaboration
29
All-in-one
23
Communication
21
Cons
Learning Curve
10
Integration Issues
9
Limited Features
8
Performance Issues
8
Slow Loading
8
Lark features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
8.9
Web Application
Average: 8.9
8.5
Integrations
Average: 8.4
9.2
File Sharing
Average: 8.8
Seller Details
Seller
Lark
Year Founded
2003
HQ Location
Singapore, Singapore
Twitter
@lark
483 Twitter followers
LinkedIn® Page
www.linkedin.com
182 employees on LinkedIn®
(53)4.3 out of 5
34th Easiest To Use in Business Instant Messaging software
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Entry Level Price:$25/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Office Chat is a desktop & mobile HIPAA-compliant messaging solution for small & medium businesses. It comes with features like message delivery confirmation, priority messaging, group messagi

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 53% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Office Chat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Video Quality
    2
    Features
    1
    File Sharing
    1
    Intuitive
    1
    Cons
    Performance Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Office Chat features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Web Application
    Average: 8.9
    9.0
    Integrations
    Average: 8.4
    9.3
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MangoApps
    Year Founded
    2008
    HQ Location
    Issaquah, WA
    Twitter
    @mangoappsinc
    1,229 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    178 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Office Chat is a desktop & mobile HIPAA-compliant messaging solution for small & medium businesses. It comes with features like message delivery confirmation, priority messaging, group messagi

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 53% Small-Business
  • 30% Mid-Market
Office Chat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Video Quality
2
Features
1
File Sharing
1
Intuitive
1
Cons
Performance Issues
1
Office Chat features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
8.9
Web Application
Average: 8.9
9.0
Integrations
Average: 8.4
9.3
File Sharing
Average: 8.8
Seller Details
Seller
MangoApps
Year Founded
2008
HQ Location
Issaquah, WA
Twitter
@mangoappsinc
1,229 Twitter followers
LinkedIn® Page
www.linkedin.com
178 employees on LinkedIn®
(339)4.3 out of 5
27th Easiest To Use in Business Instant Messaging software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their

    Users
    • Senior Software Engineer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 36% Mid-Market
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mattermost Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    12
    Features
    12
    Team Collaboration
    11
    Ease of Use
    10
    File Sharing
    7
    Cons
    App Issues
    5
    Learning Curve
    5
    Learning Difficulty
    4
    Missing Features
    4
    Performance Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mattermost features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Web Application
    Average: 8.9
    8.4
    Integrations
    Average: 8.4
    8.7
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Palo Alto, CA
    Twitter
    @mattermosthq
    91 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    158 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their

Users
  • Senior Software Engineer
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 36% Mid-Market
  • 35% Enterprise
Mattermost Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
12
Features
12
Team Collaboration
11
Ease of Use
10
File Sharing
7
Cons
App Issues
5
Learning Curve
5
Learning Difficulty
4
Missing Features
4
Performance Issues
4
Mattermost features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
9.0
Web Application
Average: 8.9
8.4
Integrations
Average: 8.4
8.7
File Sharing
Average: 8.8
Seller Details
Year Founded
2016
HQ Location
Palo Alto, CA
Twitter
@mattermosthq
91 Twitter followers
LinkedIn® Page
www.linkedin.com
158 employees on LinkedIn®
(622)4.6 out of 5
Optimized for quick response
14th Easiest To Use in Business Instant Messaging software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We help teams move faster. Hive's best-in-class project management platform includes all of the tools you need and want -- and if not, we will build them for you. With flexible project views and endle

    Users
    • Project Manager
    • Graphic Designer
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 63% Small-Business
    • 27% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Hive is a project management and collaboration platform that offers features such as task management, customizable workflows, and powerful integrations.
    • Users frequently mention the platform's flexibility, the ability to switch between different project views, and the robust analytics that provide deep insights into team performance and project progress.
    • Reviewers experienced a steep initial learning curve due to the extensive feature set, potential for over-configuration, and occasional slow processing of tasks.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hive Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    97
    Project Management
    94
    Features
    92
    Team Collaboration
    75
    Organization
    68
    Cons
    Missing Features
    53
    Limited Features
    38
    Learning Curve
    35
    Not Intuitive
    27
    Limited Customization
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hive features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    9.3
    Web Application
    Average: 8.9
    8.9
    Integrations
    Average: 8.4
    9.1
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hive
    Company Website
    Year Founded
    2016
    HQ Location
    New York, New York
    Twitter
    @hive
    3,369 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    73 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We help teams move faster. Hive's best-in-class project management platform includes all of the tools you need and want -- and if not, we will build them for you. With flexible project views and endle

Users
  • Project Manager
  • Graphic Designer
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 63% Small-Business
  • 27% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Hive is a project management and collaboration platform that offers features such as task management, customizable workflows, and powerful integrations.
  • Users frequently mention the platform's flexibility, the ability to switch between different project views, and the robust analytics that provide deep insights into team performance and project progress.
  • Reviewers experienced a steep initial learning curve due to the extensive feature set, potential for over-configuration, and occasional slow processing of tasks.
Hive Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
97
Project Management
94
Features
92
Team Collaboration
75
Organization
68
Cons
Missing Features
53
Limited Features
38
Learning Curve
35
Not Intuitive
27
Limited Customization
25
Hive features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
9.3
Web Application
Average: 8.9
8.9
Integrations
Average: 8.4
9.1
File Sharing
Average: 8.8
Seller Details
Seller
Hive
Company Website
Year Founded
2016
HQ Location
New York, New York
Twitter
@hive
3,369 Twitter followers
LinkedIn® Page
www.linkedin.com
73 employees on LinkedIn®
(50)4.5 out of 5
33rd Easiest To Use in Business Instant Messaging software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chanty is an internal communication app designed to connect back-office and frontline staff, ensuring secure, on-the-go access for every employee on any device, anywhere. With Chanty, all your messag

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Chanty Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Team Collaboration
    8
    Communication
    7
    Task Management
    7
    Features
    5
    Cons
    Missing Features
    4
    Navigation Difficulty
    3
    File Sharing Issues
    1
    Inadequate Filtering
    1
    Integration Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Chanty features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Web Application
    Average: 8.9
    9.3
    Integrations
    Average: 8.4
    9.3
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Chanty
    Year Founded
    2017
    HQ Location
    New York , NY
    Twitter
    @Chanty
    1,344 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chanty is an internal communication app designed to connect back-office and frontline staff, ensuring secure, on-the-go access for every employee on any device, anywhere. With Chanty, all your messag

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Small-Business
  • 30% Mid-Market
Chanty Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Team Collaboration
8
Communication
7
Task Management
7
Features
5
Cons
Missing Features
4
Navigation Difficulty
3
File Sharing Issues
1
Inadequate Filtering
1
Integration Issues
1
Chanty features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
9.0
Web Application
Average: 8.9
9.3
Integrations
Average: 8.4
9.3
File Sharing
Average: 8.8
Seller Details
Seller
Chanty
Year Founded
2017
HQ Location
New York , NY
Twitter
@Chanty
1,344 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AstraChat is a reliable mobile & desktop cross platform chat and communication solution that allows you to exchange information and data securely in real time. AstraChat works on Android & App

    Users
    • Engineer
    Industries
    • Marketing and Advertising
    • Newspapers
    Market Segment
    • 49% Mid-Market
    • 27% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AstraChat - Direct XMPP Client features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 8.9
    9.5
    Web Application
    Average: 8.9
    9.3
    Integrations
    Average: 8.4
    9.6
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1995
    HQ Location
    Campbell, CA
    Twitter
    @MailSite
    6 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AstraChat is a reliable mobile & desktop cross platform chat and communication solution that allows you to exchange information and data securely in real time. AstraChat works on Android & App

Users
  • Engineer
Industries
  • Marketing and Advertising
  • Newspapers
Market Segment
  • 49% Mid-Market
  • 27% Enterprise
AstraChat - Direct XMPP Client features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 8.9
9.5
Web Application
Average: 8.9
9.3
Integrations
Average: 8.4
9.6
File Sharing
Average: 8.8
Seller Details
Year Founded
1995
HQ Location
Campbell, CA
Twitter
@MailSite
6 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
(109)4.6 out of 5
30th Easiest To Use in Business Instant Messaging software
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Entry Level Price:€5.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talkspirit is a collaborative platform for teamwork. Providing a full range of features to connect, communicate and collaborate in one simple overview. All the features are located right were you’d ex

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 41% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Talkspirit Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Communication
    1
    Connectivity
    1
    Customer Support
    1
    Customizability
    1
    Cons
    File Sharing Issues
    2
    Limited Features
    2
    Confusion
    1
    Inefficient Searching
    1
    Integration Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Talkspirit features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Web Application
    Average: 8.9
    8.4
    Integrations
    Average: 8.4
    9.0
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2004
    HQ Location
    Paris, Ile de France
    Twitter
    @talkSpirit
    9,508 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Talkspirit is a collaborative platform for teamwork. Providing a full range of features to connect, communicate and collaborate in one simple overview. All the features are located right were you’d ex

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 41% Mid-Market
  • 39% Small-Business
Talkspirit Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Communication
1
Connectivity
1
Customer Support
1
Customizability
1
Cons
File Sharing Issues
2
Limited Features
2
Confusion
1
Inefficient Searching
1
Integration Issues
1
Talkspirit features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.8
Web Application
Average: 8.9
8.4
Integrations
Average: 8.4
9.0
File Sharing
Average: 8.8
Seller Details
Year Founded
2004
HQ Location
Paris, Ile de France
Twitter
@talkSpirit
9,508 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Symphony Communication software is designed for the financial services industry. There are 4 interconnected platforms; Messaging, Voice, Directory, Analytics. Symphony is trusted by over ½ million use

    Users
    • Software Engineer
    Industries
    • Financial Services
    • Information Technology and Services
    Market Segment
    • 72% Enterprise
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Symphony Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Communication
    4
    Features
    3
    File Sharing
    2
    Security
    2
    Cons
    Missing Features
    4
    Expensive
    3
    Learning Curve
    2
    Connectivity Issues
    1
    Difficult Navigation
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Symphony features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Web Application
    Average: 8.9
    8.3
    Integrations
    Average: 8.4
    7.9
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    New York, NY
    Twitter
    @Symphony
    4,983 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    762 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Symphony Communication software is designed for the financial services industry. There are 4 interconnected platforms; Messaging, Voice, Directory, Analytics. Symphony is trusted by over ½ million use

Users
  • Software Engineer
Industries
  • Financial Services
  • Information Technology and Services
Market Segment
  • 72% Enterprise
  • 18% Mid-Market
Symphony Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Communication
4
Features
3
File Sharing
2
Security
2
Cons
Missing Features
4
Expensive
3
Learning Curve
2
Connectivity Issues
1
Difficult Navigation
1
Symphony features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.9
Web Application
Average: 8.9
8.3
Integrations
Average: 8.4
7.9
File Sharing
Average: 8.8
Seller Details
Year Founded
2014
HQ Location
New York, NY
Twitter
@Symphony
4,983 Twitter followers
LinkedIn® Page
www.linkedin.com
762 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BBM ® Enterprise offers secure text, voice, video, group chat and conferencing on any device, including smartphones and desktops. It’s the ideal communications solution for businesses and working pr

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 55% Enterprise
    • 25% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BBM Enterprise features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Web Application
    Average: 8.9
    7.6
    Integrations
    Average: 8.4
    8.5
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1984
    HQ Location
    Waterloo, Ontario
    Twitter
    @BlackBerry
    3,779,730 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,184 employees on LinkedIn®
    Ownership
    NYSE:BB
Product Description
How are these determined?Information
This description is provided by the seller.

BBM ® Enterprise offers secure text, voice, video, group chat and conferencing on any device, including smartphones and desktops. It’s the ideal communications solution for businesses and working pr

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 55% Enterprise
  • 25% Mid-Market
BBM Enterprise features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
8.6
Web Application
Average: 8.9
7.6
Integrations
Average: 8.4
8.5
File Sharing
Average: 8.8
Seller Details
Year Founded
1984
HQ Location
Waterloo, Ontario
Twitter
@BlackBerry
3,779,730 Twitter followers
LinkedIn® Page
www.linkedin.com
2,184 employees on LinkedIn®
Ownership
NYSE:BB
(109)4.2 out of 5
41st Easiest To Use in Business Instant Messaging software
Save to My Lists
Entry Level Price:Starting at €3.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Wimi is the best all-in-one collaboration tool for businesses. This is not just words, Wimi includes into dedicated workspaces: social network, file sharing & drive, task management, calendar sh

    Users
    No information available
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 42% Enterprise
    • 40% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Wimi features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.3
    Web Application
    Average: 8.9
    8.3
    Integrations
    Average: 8.4
    8.8
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Wimi
    Year Founded
    2010
    HQ Location
    Paris, France
    Twitter
    @WimiPro
    941 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    89 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Wimi is the best all-in-one collaboration tool for businesses. This is not just words, Wimi includes into dedicated workspaces: social network, file sharing & drive, task management, calendar sh

Users
No information available
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 42% Enterprise
  • 40% Mid-Market
Wimi features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
9.3
Web Application
Average: 8.9
8.3
Integrations
Average: 8.4
8.8
File Sharing
Average: 8.8
Seller Details
Seller
Wimi
Year Founded
2010
HQ Location
Paris, France
Twitter
@WimiPro
941 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
(241)4.6 out of 5
39th Easiest To Use in Business Instant Messaging software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spike is an AI-powered communication workspace that turns your inbox into a productivity hub. By reinventing email into a chat-like experience and integrating intelligent collaboration tools, Spike he

    Users
    • CEO
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 73% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Spike Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    32
    Email Management
    26
    Communication
    22
    Helpful
    17
    Features
    14
    Cons
    Missing Features
    14
    Expensive
    7
    Email Issues
    6
    Integration Issues
    6
    Limited Features
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Spike features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Web Application
    Average: 8.9
    8.3
    Integrations
    Average: 8.4
    9.0
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Spike
    Year Founded
    2014
    HQ Location
    Herzliya, IL
    Twitter
    @SpikeNowHQ
    3,090 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spike is an AI-powered communication workspace that turns your inbox into a productivity hub. By reinventing email into a chat-like experience and integrating intelligent collaboration tools, Spike he

Users
  • CEO
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 73% Small-Business
  • 15% Mid-Market
Spike Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
32
Email Management
26
Communication
22
Helpful
17
Features
14
Cons
Missing Features
14
Expensive
7
Email Issues
6
Integration Issues
6
Limited Features
6
Spike features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
9.2
Web Application
Average: 8.9
8.3
Integrations
Average: 8.4
9.0
File Sharing
Average: 8.8
Seller Details
Seller
Spike
Year Founded
2014
HQ Location
Herzliya, IL
Twitter
@SpikeNowHQ
3,090 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
(156)4.4 out of 5
40th Easiest To Use in Business Instant Messaging software
Save to My Lists
Entry Level Price:$69.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ryver enables you to organize your team’s communication IN ONE APP with group chat, task management, and voice & video calls.

    Users
    • Owner
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 65% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ryver Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Task Management
    2
    Team Collaboration
    2
    Organization
    1
    Project Management
    1
    Cons
    Difficult Navigation
    1
    Inadequate Search
    1
    Learning Curve
    1
    Missing Features
    1
    Not Intuitive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ryver features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Web Application
    Average: 8.9
    8.5
    Integrations
    Average: 8.4
    8.8
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ryver
    Year Founded
    2015
    HQ Location
    Scottsdale, AZ
    Twitter
    @RyverApp
    2,842 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ryver enables you to organize your team’s communication IN ONE APP with group chat, task management, and voice & video calls.

Users
  • Owner
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 65% Small-Business
  • 26% Mid-Market
Ryver Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Task Management
2
Team Collaboration
2
Organization
1
Project Management
1
Cons
Difficult Navigation
1
Inadequate Search
1
Learning Curve
1
Missing Features
1
Not Intuitive
1
Ryver features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
9.0
Web Application
Average: 8.9
8.5
Integrations
Average: 8.4
8.8
File Sharing
Average: 8.8
Seller Details
Seller
Ryver
Year Founded
2015
HQ Location
Scottsdale, AZ
Twitter
@RyverApp
2,842 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
Entry Level Price:$4 per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ChatWork is all-in-one group chat for global teams. It brings secure messaging, task management, file sharing and video chat all in one place.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 53% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ChatWork Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    7
    Ease of Use
    7
    File Sharing
    5
    Team Collaboration
    5
    Convenience
    3
    Cons
    File Sharing Issues
    2
    Learning Curve
    2
    Limited Customization
    2
    Difficult Navigation
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ChatWork features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Web Application
    Average: 8.9
    8.5
    Integrations
    Average: 8.4
    9.1
    File Sharing
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ChatWork
    Year Founded
    2004
    HQ Location
    Tokyo, Japan
    Twitter
    @chatwork_en
    935 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    171 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ChatWork is all-in-one group chat for global teams. It brings secure messaging, task management, file sharing and video chat all in one place.

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 53% Small-Business
  • 37% Mid-Market
ChatWork Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
7
Ease of Use
7
File Sharing
5
Team Collaboration
5
Convenience
3
Cons
File Sharing Issues
2
Learning Curve
2
Limited Customization
2
Difficult Navigation
1
Expensive
1
ChatWork features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
9.1
Web Application
Average: 8.9
8.5
Integrations
Average: 8.4
9.1
File Sharing
Average: 8.8
Seller Details
Seller
ChatWork
Year Founded
2004
HQ Location
Tokyo, Japan
Twitter
@chatwork_en
935 Twitter followers
LinkedIn® Page
www.linkedin.com
171 employees on LinkedIn®