Overall Satisfaction Score
100
The Top 20 Business Instant Messaging Software
Check out this list of the top Business Instant Messaging Software products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
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The Top 20 Business Instant Messaging Software
Top Industries of Reviewers:
Computer Software
37%
Information Technology and Services
30%
Marketing and Advertising
21%
Internet
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.5
Meets Requirements
Average: 9.5
9.5
Ease of Doing Business With
Average: 9.5
9.4
Ease of Setup
Average: 9.0
9.5
Quality of Support
Average: 9.4
9.2
Ease of Admin
Average: 9.3
9.2
Overall Satisfaction Score
100
Top Industries of Reviewers:
Information Technology and Services
51%
Computer Software
28%
Financial Services
11%
Education Management
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.4
Meets Requirements
Average: 9.5
9.3
Ease of Doing Business With
Average: 9.5
9.3
Ease of Setup
Average: 9.0
9.5
Quality of Support
Average: 9.4
9.1
Ease of Admin
Average: 9.3
9.1
Overall Satisfaction Score
97
Top Industries of Reviewers:
Information Technology and Services
42%
Computer Software
24%
Marketing and Advertising
18%
Education Management
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.6
Meets Requirements
Average: 9.5
9.5
Ease of Doing Business With
Average: 9.5
9.4
Ease of Setup
Average: 9.0
9.5
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 9.3
9.4
Overall Satisfaction Score
91
Top Industries of Reviewers:
Information Technology and Services
33%
Computer Software
28%
Marketing and Advertising
20%
Higher Education
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.3
Meets Requirements
Average: 9.5
9.3
Ease of Doing Business With
Average: 9.5
9.2
Ease of Setup
Average: 9.0
9.3
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 9.3
9.0
Overall Satisfaction Score
88
Top Industries of Reviewers:
Construction
43%
Hospitality
20%
Retail
19%
Health, Wellness and Fitness
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.3
Meets Requirements
Average: 9.5
9.2
Ease of Doing Business With
Average: 9.5
9.5
Ease of Setup
Average: 9.0
9.2
Quality of Support
Average: 9.4
9.4
Ease of Admin
Average: 9.3
9.3
Overall Satisfaction Score
87
Top Industries of Reviewers:
Marketing and Advertising
49%
Real Estate
17%
Construction
17%
Information Technology and Services
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.4
Meets Requirements
Average: 9.5
9.2
Ease of Doing Business With
Average: 9.5
9.4
Ease of Setup
Average: 9.0
9.1
Quality of Support
Average: 9.4
9.1
Ease of Admin
Average: 9.3
9.3
Overall Satisfaction Score
82
Top Industries of Reviewers:
Information Technology and Services
48%
Computer Software
24%
Hospital & Health Care
14%
Financial Services
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.2
Meets Requirements
Average: 9.5
9.2
Ease of Doing Business With
Average: 9.5
8.9
Ease of Setup
Average: 9.0
9.1
Quality of Support
Average: 9.4
9.2
Ease of Admin
Average: 9.3
9.0
Overall Satisfaction Score
81
Top Industries of Reviewers:
Computer Software
43%
Information Technology and Services
28%
Marketing and Advertising
17%
Consulting
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
10.0
Meets Requirements
Average: 9.5
10.0
Ease of Doing Business With
Average: 9.5
10.0
Ease of Setup
Average: 9.0
10.0
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 9.3
10.0
Overall Satisfaction Score
79
Top Industries of Reviewers:
Hospital & Health Care
33%
Medical Practice
27%
Insurance
23%
Staffing and Recruiting
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.4
Meets Requirements
Average: 9.5
9.4
Ease of Doing Business With
Average: 9.5
9.3
Ease of Setup
Average: 9.0
9.4
Quality of Support
Average: 9.4
9.5
Ease of Admin
Average: 9.3
9.4
Overall Satisfaction Score
73
Top Industries of Reviewers:
Marketing and Advertising
44%
Computer Software
38%
Consumer Services
13%
Education Management
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.8
Meets Requirements
Average: 9.5
9.9
Ease of Doing Business With
Average: 9.5
9.9
Ease of Setup
Average: 9.0
10.0
Quality of Support
Average: 9.4
9.7
Ease of Admin
Average: 9.3
9.8
Overall Satisfaction Score
72
Top Industries of Reviewers:
Information Technology and Services
47%
Computer Software
41%
Human Resources
6%
Information Services
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.9
Meets Requirements
Average: 9.5
9.8
Ease of Doing Business With
Average: 9.5
9.6
Ease of Setup
Average: 9.0
9.7
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 9.3
9.7
Overall Satisfaction Score
71
Top Industries of Reviewers:
Medical Devices
38%
Automotive
25%
Health, Wellness and Fitness
19%
Construction
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.9
Meets Requirements
Average: 9.5
9.5
Ease of Doing Business With
Average: 9.5
9.9
Ease of Setup
Average: 9.0
9.9
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 9.3
9.5
Overall Satisfaction Score
70
Top Industries of Reviewers:
Automotive
29%
Hospital & Health Care
29%
Accounting
21%
Health, Wellness and Fitness
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.9
Meets Requirements
Average: 9.5
9.9
Ease of Doing Business With
Average: 9.5
9.9
Ease of Setup
Average: 9.0
0.0
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 9.3
9.7
Overall Satisfaction Score
69
Top Industries of Reviewers:
Marketing and Advertising
54%
Non-Profit Organization Management
20%
Information Technology and Services
15%
Higher Education
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.7
Meets Requirements
Average: 9.5
9.6
Ease of Doing Business With
Average: 9.5
9.7
Ease of Setup
Average: 9.0
9.8
Quality of Support
Average: 9.4
9.6
Ease of Admin
Average: 9.3
9.5
Overall Satisfaction Score
68
Top Industries of Reviewers:
Information Technology and Services
64%
Telecommunications
13%
Computer Software
12%
Financial Services
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.5
Meets Requirements
Average: 9.5
9.5
Ease of Doing Business With
Average: 9.5
9.6
Ease of Setup
Average: 9.0
9.4
Quality of Support
Average: 9.4
8.9
Ease of Admin
Average: 9.3
9.1
Overall Satisfaction Score
68
Top Industries of Reviewers:
Information Technology and Services
54%
Computer Software
21%
Marketing and Advertising
15%
Internet
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.7
Meets Requirements
Average: 9.5
9.7
Ease of Doing Business With
Average: 9.5
9.6
Ease of Setup
Average: 9.0
9.9
Quality of Support
Average: 9.4
9.7
Ease of Admin
Average: 9.3
9.5
Overall Satisfaction Score
67
Top Industries of Reviewers:
Construction
34%
Marketing and Advertising
29%
Real Estate
19%
Accounting
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.0
Meets Requirements
Average: 9.5
9.2
Ease of Doing Business With
Average: 9.5
9.7
Ease of Setup
Average: 9.0
9.0
Quality of Support
Average: 9.4
9.4
Ease of Admin
Average: 9.3
9.1
Overall Satisfaction Score
66
Top Industries of Reviewers:
Transportation/Trucking/Railroad
70%
Hospital & Health Care
14%
Hospitality
9%
Health, Wellness and Fitness
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.6
Meets Requirements
Average: 9.5
9.4
Ease of Doing Business With
Average: 9.5
9.7
Ease of Setup
Average: 9.0
9.6
Quality of Support
Average: 9.4
9.7
Ease of Admin
Average: 9.3
9.1
Overall Satisfaction Score
60
Top Industries of Reviewers:
Marketing and Advertising
47%
Information Technology and Services
23%
Computer Software
20%
Management Consulting
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
8.7
Meets Requirements
Average: 9.5
9.3
Ease of Doing Business With
Average: 9.5
9.2
Ease of Setup
Average: 9.0
8.4
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 9.3
8.7
Overall Satisfaction Score
60
Top Industries of Reviewers:
Information Technology and Services
51%
Computer Software
23%
Education Management
13%
Marketing and Advertising
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.1
Meets Requirements
Average: 9.5
9.0
Ease of Doing Business With
Average: 9.5
9.3
Ease of Setup
Average: 9.0
9.2
Quality of Support
Average: 9.4
8.8
Ease of Admin
Average: 9.3
9.5
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