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The Top 20 Easiest To Use AI Chatbots Software

See the top AI Chatbots Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Podium

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.3

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

60%

Mid Market

35%

Enterprise

Google Workspace

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

46%

Mid Market

34%

Enterprise

20%

ChatGPT

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.1

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

63%

Mid Market

26%

Enterprise

11%

Zoom AI Companion

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.0

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

45%

Mid Market

39%

Enterprise

17%

indigitall

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.0

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

42%

Mid Market

46%

Enterprise

11%

Tidio

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

91%

Mid Market

Enterprise

Kore.AI

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.9

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

32%

Mid Market

25%

Enterprise

43%

Notion

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.6

Ease of Use

Average: 9.2

8.5

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

73%

Mid Market

22%

Enterprise

TESS AI

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.9

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.1

8.6

Customer Segment Breakdown

Small Business

88%

Mid Market

Enterprise

#10

Simplified

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.9

Ease of Use

Average: 9.2

8.4

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

95%

Mid Market

Enterprise

#11

Alhena AI

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.7

Ease of Use

Average: 9.2

9.8

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

68%

Mid Market

32%

#12

1min.AI

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.1

Ease of Use

Average: 9.2

8.4

Meets Requirements

Average: 9.1

8.6

Customer Segment Breakdown

Small Business

89%

Mid Market

Enterprise

#13

Voiceflow

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.9

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

60%

Mid Market

19%

Enterprise

21%

#14

Octocom AI Customer Experience Suite

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.9

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.1

9.7

Customer Segment Breakdown

Small Business

65%

Mid Market

35%

#15

Letter AI

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.3

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

Mid Market

69%

Enterprise

28%

#16

marketbetter

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.4

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

50%

Mid Market

45%

Enterprise

#17

Kapture CX

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.0

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

30%

Mid Market

56%

Enterprise

14%

#18

Dashworks

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.1

8.7

Customer Segment Breakdown

Small Business

28%

Mid Market

51%

Enterprise

21%

#19

Decagon

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.8

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

17%

Mid Market

67%

Enterprise

17%

#20

Moveworks

7.8

Overall Usability Score

7.8

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.3

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.1

8.8

Customer Segment Breakdown

Small Business

15%

Mid Market

10%

Enterprise

76%