Introducing G2.ai, the future of software buying.Try now

The Top 20 AI Chatbots Software

Check out this list of the top AI Chatbots Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

Filters

Collapse AllExpand All

G2 Satisfaction Score

Compare

Notion

100

Overall Satisfaction Score

100

Top Industries of Reviewers:

Computer Software

31%

Higher Education

27%

Information Technology and Services

24%

Marketing and Advertising

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.7

Meets Requirements

Average: 9.4

9.1

Ease of Doing Business With

Average: 8.1

9.1

Ease of Setup

Average: 9.4

8.6

Quality of Support

Average: 9.4

8.8

Ease of Admin

Average: 7.8

8.8

ChatGPT

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

35%

Computer Software

33%

Marketing and Advertising

22%

Financial Services

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.6

Meets Requirements

Average: 9.4

9.2

Ease of Doing Business With

Average: 8.1

9.5

Ease of Setup

Average: 9.4

9.6

Quality of Support

Average: 9.4

8.8

Ease of Admin

Average: 7.8

9.3

Simplified

Overall Satisfaction Score

Top Industries of Reviewers:

Writing and Editing

38%

Marketing and Advertising

34%

Arts and Crafts

14%

Animation

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.7

Meets Requirements

Average: 9.4

9.1

Ease of Doing Business With

Average: 8.1

9.2

Ease of Setup

Average: 9.4

8.4

Quality of Support

Average: 9.4

8.9

Ease of Admin

Average: 7.8

9.1

Google Workspace

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

45%

Information Technology and Services

37%

Marketing and Advertising

11%

Education Management

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.3

Meets Requirements

Average: 9.4

9.2

Ease of Doing Business With

Average: 8.1

9.4

Ease of Setup

Average: 9.4

9.6

Quality of Support

Average: 9.4

8.7

Ease of Admin

Average: 7.8

9.4

1min.AI

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

30%

Computer Software

25%

Computer & Network Security

22%

Consulting

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.7

Meets Requirements

Average: 9.4

8.8

Ease of Doing Business With

Average: 8.1

9.0

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.4

8.6

Ease of Admin

Average: 7.8

9.2

Alhena AI

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

38%

Computer Software

29%

Retail

19%

Apparel & Fashion

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.4

9.4

Ease of Doing Business With

Average: 8.1

10.0

Ease of Setup

Average: 9.4

9.7

Quality of Support

Average: 9.4

10.0

Ease of Admin

Average: 7.8

9.8

Octocom AI Customer Experience Suite

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

73%

Health, Wellness and Fitness

13%

Apparel & Fashion

Marketing and Advertising

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.7

Meets Requirements

Average: 9.4

9.8

Ease of Doing Business With

Average: 8.1

10.0

Ease of Setup

Average: 9.4

9.4

Quality of Support

Average: 9.4

10.0

Ease of Admin

Average: 7.8

9.1

Letter AI

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

41%

Computer Software

29%

Financial Services

18%

Accounting

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.6

Meets Requirements

Average: 9.4

9.6

Ease of Doing Business With

Average: 8.1

9.9

Ease of Setup

Average: 9.4

9.3

Quality of Support

Average: 9.4

9.9

Ease of Admin

Average: 7.8

9.4

Tidio

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

30%

Retail

29%

Information Technology and Services

23%

Computer Software

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.2

Meets Requirements

Average: 9.4

9.1

Ease of Doing Business With

Average: 8.1

9.3

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.4

9.0

Ease of Admin

Average: 7.8

9.4

#10

Podium

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Services

34%

Automotive

25%

Construction

21%

Retail

21%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.4

Meets Requirements

Average: 9.4

9.3

Ease of Doing Business With

Average: 8.1

9.4

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.4

9.1

Ease of Admin

Average: 7.8

9.5

#11

indigitall

Overall Satisfaction Score

Top Industries of Reviewers:

Telecommunications

53%

Retail

22%

Automotive

14%

Banking

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.3

Meets Requirements

Average: 9.4

9.2

Ease of Doing Business With

Average: 8.1

9.3

Ease of Setup

Average: 9.4

8.9

Quality of Support

Average: 9.4

9.3

Ease of Admin

Average: 7.8

9.1

#12

marketbetter

Overall Satisfaction Score

Top Industries of Reviewers:

Telecommunications

55%

Information Technology and Services

27%

Information Services

Computer Hardware

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.6

Meets Requirements

Average: 9.4

9.3

Ease of Doing Business With

Average: 8.1

10.0

Ease of Setup

Average: 9.4

9.8

Quality of Support

Average: 9.4

9.9

Ease of Admin

Average: 7.8

9.5

#13

Kore.AI

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

45%

Computer Software

33%

Banking

15%

Consulting

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.3

Meets Requirements

Average: 9.4

9.3

Ease of Doing Business With

Average: 8.1

9.2

Ease of Setup

Average: 9.4

9.3

Quality of Support

Average: 9.4

9.1

Ease of Admin

Average: 7.8

9.1

#14

Zoom AI Companion

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

32%

Computer Software

28%

Non-Profit Organization Management

21%

Marketing and Advertising

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.3

Meets Requirements

Average: 9.4

9.4

Ease of Doing Business With

Average: 8.1

9.2

Ease of Setup

Average: 9.4

9.3

Quality of Support

Average: 9.4

9.1

Ease of Admin

Average: 7.8

9.1

#15

Gemini

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

55%

Computer Software

26%

Marketing and Advertising

Real Estate

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.5

Meets Requirements

Average: 9.4

9.0

Ease of Doing Business With

Average: 8.1

9.2

Ease of Setup

Average: 9.4

9.7

Quality of Support

Average: 9.4

9.0

Ease of Admin

Average: 7.8

8.5

#16

Breakout

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

63%

Computer & Network Security

13%

Consumer Services

13%

Financial Services

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

10.0

Meets Requirements

Average: 9.4

10.0

Ease of Doing Business With

Average: 8.1

0.0

Ease of Setup

Average: 9.4

10.0

Quality of Support

Average: 9.4

10.0

Ease of Admin

Average: 7.8

0.0

#17

Snowflake

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

33%

Computer Software

33%

Financial Services

17%

Automotive

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.4

Meets Requirements

Average: 9.4

9.6

Ease of Doing Business With

Average: 8.1

9.5

Ease of Setup

Average: 9.4

9.5

Quality of Support

Average: 9.4

9.5

Ease of Admin

Average: 7.8

9.2

#18

Unleash

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

54%

Computer & Network Security

15%

Automotive

15%

Consumer Services

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.9

Meets Requirements

Average: 9.4

10.0

Ease of Doing Business With

Average: 8.1

0.0

Ease of Setup

Average: 9.4

9.9

Quality of Support

Average: 9.4

9.9

Ease of Admin

Average: 7.8

0.0

#19

Sobot Omnichannel Suite

Overall Satisfaction Score

Top Industries of Reviewers:

Apparel & Fashion

30%

Computer Software

30%

Financial Services

20%

Online Media

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.9

Meets Requirements

Average: 9.4

9.9

Ease of Doing Business With

Average: 8.1

0.0

Ease of Setup

Average: 9.4

10.0

Quality of Support

Average: 9.4

9.9

Ease of Admin

Average: 7.8

0.0

#20

Decagon

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

30%

Computer Software

30%

Health, Wellness and Fitness

20%

Information Technology and Services

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.2

Meets Requirements

Average: 9.4

9.4

Ease of Doing Business With

Average: 8.1

10.0

Ease of Setup

Average: 9.4

9.1

Quality of Support

Average: 9.4

9.7

Ease of Admin

Average: 7.8

9.0