Data Center Management Software

Reporting could be stronger, especially end-user-facing reports that convey the value of what we are providing to our customers. Occasionally we get some hit or miss with the patch management but I'd say it's 95% effective in getting patching done correctly. I'd like to see a little more partnership on the marketing side (i.e. MDF funds, or marketing consultation help to grow both our businesses). Overall, though, our experience has been great. Review collected by and hosted on G2.com.

GIves us a tool to manage our customers endpoints and provide patch management, remote monitoring and remote support at a reasonable price. We also utilize their NinjaBackups services and the Teamviewer, Splashtop and Webroot integrations. Review collected by and hosted on G2.com.

We do see some issues with our monitors in Monte Carlo from time to time where we are using them in non-standard use cases, generally these show up as data not matching our expectations within the monitoring results but every time this has come up so far we have been able to get to the bottom of it with help from the support team. Review collected by and hosted on G2.com.

Monte Carlo lets us know when our data is out of date or when there are unexpected updates/deletes in critical tables. It does these things out of the box letting us focus on more targeted quality checks. Review collected by and hosted on G2.com.

The pricing model can be confusing for beginners, especially understanding on-demand vs flat-rate usage. Also, running heavy queries accidentally can quickly consume quota. And sometimes it disconnect easily Review collected by and hosted on G2.com.

Google Cloud BigQuery helps me run and analyze large datasets efficiently using standard SQL. It help me solves the problem of slow data processing and complex infrastructure setup, especially for users without deep engineering backgrounds. As someone learning and working in data, BigQuery help me to explore millions of rows of data quickly without worrying about server configurations Review collected by and hosted on G2.com.

One area that could be enhanced is the reports section because I see more potential for Atera to use AI to automatically analyze and generate deeper insights, like identifying usage patterns or predicting potential device failures, making our reporting even more proactive for troubleshooting. Review collected by and hosted on G2.com.

Atera plays a key role in solving critical IT issues quickly across our team. For example, as a data analytics manager, I’m responsible for overseeing our team’s workgroup data servers and analytical applications. Atera allows me to monitor these systems remotely, ensuring they’re running efficiently without needing to be on-site. The platform notifies me in real time of any hardware/software issues or potential security threats, which means I can address problems before they escalate and disrupt our workflow. For instance, I can resolve server issues on my own before they impact the team, or I can escalate them to IT with a support ticket or through live chat. This flexibility means no downtime, which is essential for our fast-paced projects. Review collected by and hosted on G2.com.

There isn't much to dislike about SAS Viya, but there are still few improvements that I expect in the upcoming versions 4, I heard process flow maps are back! and i am excited to see the improvements. Review collected by and hosted on G2.com.

SAS is solving huge volume data processing issues , data organisation and storage issues, multiple platform data processing issues and dull or boring data presentantion issues . Review collected by and hosted on G2.com.

Currently, I don't dislike anything. In fact, Zoho/Manage Engine keeps improving the latform which is a wonderful thing. Review collected by and hosted on G2.com.

The addtion of security and vulnerability management is making our System Administrator role more efficent. Review collected by and hosted on G2.com.

Not much from the product features standpoint or the vision they have, but their support can improve, the product documentation can improve. Review collected by and hosted on G2.com.

Today we use DQLabs as one of our most important applications connected to our snowflake environment, all our data sources, our orchestration and dataOps tools, our catalogs, our downstream reporting tools, AI tools, alerting and workflow tools, almost everything that our data connects to or flows through.

Our usage is a mix of engineering and business - our engineering teams have lot of complex issues that they deal with, most of them come unannounced or they are unknown, DQLabs helps us identify possible issues with the help of automated alerts with rich semantic to prioritize the issues that are really issues and need remediation.

Our Business users have complex data quality rules driven by our governance needs, administered by governance council and enforced by data stewards.

Couple of other departments are now also using DQLabs as a semantic catalog to have a unified view of their data assets and data products, DQLabs have made several enhancements to their semantic discovery layer - almost replacing the need for any additional catalogs. Review collected by and hosted on G2.com.

Minor bugs, but quickly handles by support team and upgrades. Review collected by and hosted on G2.com.

Maintain Data accurate and help for deduplication Review collected by and hosted on G2.com.

This isn't actually a bad thing, and I don't dislike it, but I do want to warn new users: There is a learning curve to this tool, and it's unavoidable.

You will need to spend some time figuring out the logic if you want to get the most out of it. But everyone over at DataGroomr is so nice, they're all willing to help you with even the most complicated requests. I actually picked this tool over competitors because of the complexity. It meant there were more applications than just the original deduping I was planning to use it for. Review collected by and hosted on G2.com.

We had an enormous duplicate problem in our SFDC instance with about a decade of tech debt to clean up, and I was the sole administrator of this project. It seemed impossible, but with DG, I was able to get the system cleaned up within a couple months. This is a project I thought would take multiple people at least a year, so I'm very impressed.

I also found out I could automate a few other things for the business. It's one of those tools that has a lot of hidden potential beyond the initial deduping scope, as long as you're willing to play with it and experiment. Review collected by and hosted on G2.com.

While powerful, the platform has a learning curve—especially for teams unfamiliar with Spark or distributed computing. Some features (like Unity Catalog or serverless compute) can be region-specific or limited by cloud provider compatibility. Additionally, job debugging and cluster cost management can be challenging without careful monitoring and tagging, particularly in enterprise-scale projects. Review collected by and hosted on G2.com.

Databricks solves the critical problem of data fragmentation by unifying data engineering, data science, analytics, and governance in one platform. Previously, we had to stitch together multiple tools—ETL frameworks, notebooks, ML platforms, and data warehouses. With Databricks, everything from ingestion to model deployment happens in one place, drastically reducing complexity and context-switching.

Another key problem it addresses is scalability and performance for big data workloads. The platform’s native support for Apache Spark and Delta Lake enables reliable, fast processing of massive datasets. This helps us run ML pipelines and analytics at scale without worrying about infrastructure bottlenecks. Review collected by and hosted on G2.com.

While Freshservice is a robust and reliable platform, some users report minor limitations, such as the need for more customization options in certain workflows and the lack of some advanced reporting features. Additionally, the initial setup can be somewhat complex, requiring extra time for adaptation. However, these aspects do not significantly affect the overall experience with the platform Review collected by and hosted on G2.com.

Here's the translated response for the Freshservice review on G2:

What business problems is Freshservice helping to solve?

Freshservice has been essential in improving project and ticket management within the company. It optimizes processes, reduces incident response time, and ensures greater efficiency in team communication. Additionally, its automation simplifies the resolution of recurring issues, minimizing manual intervention and enhancing overall productivity.

How is Freshservice benefiting you?

The platform provides an organized environment for managing tasks and tickets, offering better visibility and control over projects. Its intuitive interface and detailed reports support decision-making, ensuring that demands are efficiently addressed. Integration with other tools is also a strong point, enabling a more agile and connected workflow.

Is Freshservice moving in the right direction?

Yes. The platform's continuous evolution and ability to adapt to users' needs demonstrate that it is on a positive path. Ongoing improvements in automation and customization make the tool even more efficient for project and internal service management. Review collected by and hosted on G2.com.

One thing I initially found frustrating with Illow was the lack of a function to copy configurations from one website to another, which made managing multiple sites a bit more time-consuming. Recently, they’ve added a template feature to solve this issue, though I haven’t had the chance to test it out yet. I’m definitely planning to give it a try the next time I set up a new customer’s website. Additionally, while the new cookie scanning feature is a great addition, I’d prefer if it could run more frequently than just once a month, as that would make it even more effective for staying compliant. Review collected by and hosted on G2.com.

Illow is really helping me with the tricky task of managing cookie compliance across different countries, which can be quite confusing with all the various laws. It offers an all-in-one solution that makes it much easier to handle cookie consent and ensures that my websites are compliant with the specific regulations in different countries. This is especially useful for me because I can’t possibly know all the legal details for every country. Illow lets me quickly check which laws I need to follow, which saves me a lot of time and worry. It gives me peace of mind, allowing me to focus on other parts of my business without constantly stressing about staying compliant. Review collected by and hosted on G2.com.

Initial setup requires quite a lot of implementation work. Flatfile's customisability comes with the downside that it's not something that works readily out of the box. Review collected by and hosted on G2.com.

Converting user CSV and excel data into a normalised form that can be ingested by our application. Review collected by and hosted on G2.com.

Snowflake is expensive.

It would be helpful if Snowflake integrated AI into the database more to help laypeople with performance tuning, query optimization, warehouse & cost management, etc. An inexperienced user can easy blow a lot of cash in Snowflake - without even realizing it - until the bills come due. Review collected by and hosted on G2.com.

I run BI for my company and play a big role in data ops as well. Snowflake serves 3 major purposes for me:

1. It is our BI data warehouse. We ingest all our data to Snowflake and present it in Looker (which integrates natively with snowflake)

2. It is our data lake. In addition to ingesting just about any data we can into Snowflake, we use DBT to munge all the data together to produce final tables that we then push out to our 3rd party SaaS apps (e.g. Salesforce, Hubspot, Appcues, Customer.io, Zapier, Python/NodeJS services).

3. It serves as a low-volume transactional DB. Tools like Zapier, Pipedream, and Python/NodeJS services use Snowflake to push & pull transactional data where necessary. Review collected by and hosted on G2.com.

Slow Performance in dashboards while retreving data for larger Environments.

For Smaller Organisations, Pricing may be high compared to other Alternatives. Review collected by and hosted on G2.com.

Unified IT Infrastructure Management

Automated Incident Management

Cloud and Hybrid Monitoring

AIOPS Review collected by and hosted on G2.com.

that we only just started using it, haha! Review collected by and hosted on G2.com.

Helping us move away from cold leads towards HOT leads Review collected by and hosted on G2.com.

The only issue I have which I understand is unique to our organization is that with the frequent updates released, I have to contact our IT department to get their help with admin credentials to install the new versions. If only there was a way to bypass that and have my computer allow installation of the releases faster. Review collected by and hosted on G2.com.

We don't have to export the data, manipulate in Excel and upload back in. It is easy to find, filter, and modify data. It is very helpful to be notified of duplicates created using the scheduled jobs. Review collected by and hosted on G2.com.

There’s a bit of a learning curve at first. Understanding how to build and reuse templates took a little time, and some of the interface elements aren’t super intuitive right away. That said, once you’ve gone through a few use cases, it becomes much easier to navigate. More in-app examples or template suggestions would definitely help shorten the learning process. Review collected by and hosted on G2.com.

We were dealing with a messy HubSpot database full of duplicates, outdated formatting, and inconsistent field values. This made segmentation and reporting difficult, and it created frustration for the sales team. Insycle allowed us to clean all of that up without exporting and reimporting massive spreadsheets. The result is more accurate reporting, better deliverability for marketing emails, and less confusion for the team working in HubSpot every day. Review collected by and hosted on G2.com.

Red Hat Smart Management exhibits strong integration with Red Hat products, which may pose challenges if considering a transition to alternative vendors down the road. Additionally, apart from these overarching concerns, a number of users have expressed criticisms about specific aspects of Red Hat Smart Management:

1.Navigating and utilizing the reporting system can be somewhat challenging. 2.While capable, the performance monitoring features may not match the robustness found in some competing products.

3.The support for non-Red Hat systems is somewhat limited. Review collected by and hosted on G2.com.

Improved security: Red Hat Smart Management can help organizations to improve their security posture by providing a centralized view of all RHEL systems and by automating patch management.

Increased compliance: Red Hat Smart Management can help organizations to comply with industry regulations by providing compliance reporting capabilities.

Improved performance and reliability: Red Hat Smart Management can help organizations to improve the performance and reliability of their RHEL environments by providing performance monitoring and troubleshooting capabilities. Review collected by and hosted on G2.com.

Downside is, Overall , in view of compliance sometimes PII uploaded to s3 can be identified with Macie. But when its an image or pdf containing photo copies of such personal sensitive information its hard to identify. It might be stored on the ec2 or s3. But figuring out it is complex. We do have OCR techniques in some services, which can trigger ec2 playbooks. Yes , it can be achievable with right problem solving technique and using the required services. Review collected by and hosted on G2.com.

Security Patches, Trigger based actions on infrastructure. Logging for IOC identifications. Many more. Review collected by and hosted on G2.com.