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Jitbit Software

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51 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.3
Serving customers since
2004

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Jitbit Software Reviews

Review Filters
Profile Name
Star Rating
29
16
5
1
0
JG
Jamal G.
Analyste chez Banque Nationale
10/28/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

JitBit is the next big thing!

Jitbit Helpdesk is a great helpdesk app with clean UI and simple set up process. But all the features are there: automation engine, file-attachments, integrations (JIRA, Slack, Dropbox, Github etc), email-integration, Knowledge-base module etc. etc. Jitbit Helpdesk is offered both as a SaaS version and an on-premise tool installed locally on a server.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
08/30/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Jitbit Helpdesk Review

After trying numerous different Ticketing and Help Desk products we settled with Jitbit. It was so easy to install and run. It is also easy to get in touch with the vendor with any questions/concerns.
Verified User in Retail
UR
Verified User in Retail
08/17/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Not as helpful as it should be

I like that you can track requests that come in and prioritize them

About

Contact

HQ Location:
Edinburgh, Scotland

Social

@jitbithelpdesk

What is Jitbit Software?

Jitbit Software is a company that specializes in developing help desk and live chat solutions for businesses. One of its primary offerings is the Jitbit Helpdesk, a ticketing system designed to streamline customer support operations by organizing and managing support requests efficiently. The software supports features such as automation, reporting, integrations, and a user-friendly interface. Additionally, Jitbit provides a live chat solution that facilitates real-time communication between companies and their customers. The company emphasizes ease of use, reliability, and customer satisfaction in its products.

Details

Year Founded
2004