Introducing G2.ai, the future of software buying.Try now
Product Avatar Image

Gist

Show rating breakdown
218 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.6
Serving customers since
2020

All Products & Services

Profile Filters

Profile Name

Star Rating

167
49
0
1
1

Gist Reviews

Review Filters
Profile Name
Star Rating
167
49
0
1
1
Isaac Anane A.
IA
Isaac Anane A.
Project Officer at Eminence Lead International
05/28/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Streamline Your Support and Delight Your Customers

1. The software provides a unified inbox for centralized customer communication, streamlining interactions. 2. Analytics and reporting tools provide valuable insights into customer interactions and team performance. 3. GIST offers a comprehensive feature set for effective customer support. 4. Automation and chatbot functionality save time by handling routine tasks and inquiries. 5. The knowledge base empowers customers with self-service options, reducing support ticket volume.
PK
Pradeep K.
05/25/2023
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

All in Support and Marketing Tool

The platform itself is easy to use, and more affordable when comparing to its competitors. We can have a live chat, email marketing, chatbots, forms on all on a one platform, crazy, right? It does everything for us, from customer support to marketing. And it is good to have all these options under the same platform, so we don't have to login to other platforms for different use cases.
Promovarecu D.
PD
Promovarecu D.
Marketing Consultant, Online Business Creator
05/17/2023
Validated Reviewer
Verified Current User
Review source: Organic

the best tool for any web business

That it integrated everyhting I will ever need, in terms of marketing, customer support, CRM, and much more than that...on a single platform

About

Contact

HQ Location:
Newark, Delaware

Social

@gistplatform

What is Gist?

Gist (formerly ConvertFox) is a comprehensive software platform designed to streamline businesses’ marketing, sales, and customer support operations. Through its suite of tools, Gist offers live chat, email marketing automation, event tracking, lead generation forms, and knowledge bases, all unified under a single dashboard. This integration provides a seamless experience for managing customer journeys from initial contact to continued engagement.Gist's platform is particularly noted for its ability to track user interactions and behavior on websites, enabling businesses to tailor their communications based on detailed customer insights. The goal of Gist is to help businesses cultivate better relationships with their customers by providing personalized and timely communication solutions. By automating various aspects of customer interactions, Gist allows businesses to focus on delivering higher value services and products.

Details

Year Founded
2020