Diffbot is powerful and simple to use. Users from basic to advanced levels of technical expertise can use Diffbot and extract content from the web with ease. Diffbot is highly scale-able because it is so easy to extract content from the web. The pricing is better than other software we have used before. The customer support has been superb. We almost always receive responses from the support team within 24 hours after their submission. The support team works hard to give timely and accurate suggestions and fixes for issues we face. The onboarding process was very smooth. Diffbot provided us with a generous trial amount that really allowed us to evaluate Diffbot and see that it was the right solution for us. The user interface is simple and sleek. Many tasks on Diffbot can be automated making management of hundreds of crawlers or other extraction APIs fairly effortless. Diffbot has been everything we hoped for in web extraction.

I like that Diffbot shows sources of data and confidence in its inferences. API is well-thought-through and well-documented. Support is excellent and the initial setup was straight-forward. Both UI and programmatic access work as expected. The company is constantly working on new features and improvements and includes its customers into the prioritization process.

It's scale and simplicity of use. It basically puts the world largest database of people, places and companies behind a SQL like query engine that anyone can use.