They offer live dashboards with frequent refresh rates, which has been a game changer for our sales and critical calling teams. Real-time metrics displayed in the office help us track performance instantly and take quick action when needed. The ease of implementation made it even better: simple to set up, quick to get going, and immediately impactful. It’s the outstanding customer service team especially Ashley, Filippe, Gee, and their manager Martin. While being a super admin can get quite technical with various settings to navigate, CloudCall makes it manageable. The platform is intuitive, but what truly sets it apart is the support. The team never rushes you to closure instead every time I email or call they guide you step by step, ensure everything is resolved, and even follow up to check if you need anything else. It’s rare to find that level of commitment and care and thats what sets them apart.

Cloudcall interates with our CRM and comes with a handy app

Very good at transferring phone calls & putting people on hold.