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Why when I click on the Send and Resolve button, the "Was this reply helpful?" question doesn't a...
There are many times that I want to close a ticket by clicking on the "Send and resolve" button and I want the client to mark it as Helpful but I can't cause they keep telling me that the "Was this reply helpful?" question isn't showing up. Why is this happening? It's weird cause sometimes it... Read more
Pinned by G2 as a
common question.
common question.
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This would form a nice community for all my users. They can ask questions and get answers were everyne can see
Pinned by G2 as a
common question.
common question.
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I would like to see the tickets open for my user link directly to their dashboard.
It will transport us to the future in therm of the flow of work.
More transparency all over the teams.
I would like to see higher flexibility in the search: currently, when using the search bar and typing the... Read more
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Pinned by G2 as a
common question.
common question.
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