Great value for money; great responsiveness and customer orientation. Review collected by and hosted on G2.com.
I am not aware of anything major, but I have asked VIB to be more communicative of our ongoing use of their package emails and how many we have remaining. (Once asked, they are very responsive.) Review collected by and hosted on G2.com.
The staff is knowledgeable and ready to help. They have a large database to gain qualified new leads and bring awareness. With this database, we are not targeting the same users as with other vendors. Review collected by and hosted on G2.com.
The only thing I can think of is the inability to not attach a downaloadable asset with my content syndication without having to create a new landing page, which in turns cost more money. Review collected by and hosted on G2.com.
What I appreciate most about ViB is their exceptional customer success team, clear communication, quick execution, and consistent reliability. They make the lead generation process smooth and effective. Review collected by and hosted on G2.com.
We've faced some challenges in generating closed-won deals through ViB’s appointment-setting service. Additionally, for webinars, we occasionally see repeat leads, likely because they're drawing from the same pool of prospects. Review collected by and hosted on G2.com.
The ViB team is incredibly responsive and proactive, making the process smooth and straightforward. Their ongoing support and willingness to adapt to our changing needs make them a reliable partner in our marketing strategy. Review collected by and hosted on G2.com.
While the lead quantity has been great, we’d love to have access to a greater volume of net new leads. As well as great conversion rates from reg to attended. Review collected by and hosted on G2.com.
ViB provides personal attention and can adjust their programs to your specific needs. Rare issues are resolved quickly. Review collected by and hosted on G2.com.
Not specific to ViB but the industry's use of incentives can muddy the intent signals marketers are looking for. Most vendors I've worked with in this space do the same thing, so this is a general issue, not about ViB specifically. Review collected by and hosted on G2.com.
It is super easy, and the results ar always over achieved. Nicole on the account management side is always on top of it. Review collected by and hosted on G2.com.
It would be nice to get more data around the programs after they are completed. Getting an understanding on industry, job funtion and other information on who recieved our content. Review collected by and hosted on G2.com.
Their customer service is very responsive and top-notch. I enjoy working with our account team there. Their ability to generate leads is quick and accurate. Review collected by and hosted on G2.com.
We do see some repeated leads coming in that would be a concern. Review collected by and hosted on G2.com.
Helpful team that can deliver results quickly. Good value for the services provided. Review collected by and hosted on G2.com.
Great coverage in North America. I wish they had more of a reach in Europe and APAC . Review collected by and hosted on G2.com.