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TrueRev Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find TrueRev to be very easy to use and implement, delivering a seamless experience right from setup. (6 mentions)
Users commend TrueRev for its cost efficiency, making it accessible for startups transitioning from spreadsheets. (3 mentions)
Users love the easy setup of TrueRev, allowing immediate use without the hassle of complex implementations. (3 mentions)
Users love the easy setup and intuitive design of TrueRev, making it ideal for B2B SaaS companies. (3 mentions)
Users praise TrueRev for its affordable pricing, making it accessible for startups transitioning from spreadsheets. (3 mentions)
Users face access limitations with TrueRev, particularly lacking Xero support and struggling with complex multi-currency features. (1 mentions)
Users find access restrictions problematic as TrueRev lacks Xero support and has limitations with multi-currency setups. (1 mentions)
Users note the feature limitations of TrueRev, particularly regarding Xero support and multi-currency functionalities. (1 mentions)
Users are frustrated by the integration issues with Xero and the limitations in multi-currency setups. (1 mentions)
Users note the lack of Xero support and limitations with complex multi-currency setups in TrueRev. (1 mentions)

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9 TrueRev Reviews
4.9 out of 5
9 TrueRev Reviews
4.9 out of 5

TrueRev Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"Easy & Great Support"
What do you like best about TrueRev?

I have used other much more expensive rev rec software & this one is far simpler to use. Also, since there was a period that I was only using it occasionally, I would need some tech help to figure out why something looked weird to me & they are really quick to reply & help solve a problem, even if the problem was just I had forgotten how a particular thing worked. I works seamlessly with QBO too so I that has been super helpful. Review collected by and hosted on G2.com.

What do you dislike about TrueRev?

I cannot use the beta automatic JE feature due to instructions from our CPA firm. The tech support people are VERY responsive & helpful when we have had issues like this in the past and have scheduled meetings to go over why something didn't work for us & then resolved the issue so I know if I tell them about it they'll solve it. I just haven't mentioned it bc I'm swamped rn. Review collected by and hosted on G2.com.

Saleh M. A.
SA
Founder and Chief Executive Officer
Small-Business (50 or fewer emp.)
"90% of the function of established players with 10% of the cost"
What do you like best about TrueRev?

TrueRev is a very intuititive and cost effective platform that gets the job done for B2B SaaS companies that are still on QuickBooks.

I've implemented many rev rec/saas subscription management solutions in the past, and TrueRev is by far the easiest to deploy and use. If you are a QBO user that needs a bolt-on module for managing your subscription contracts, billings, rev rec/deferred revenue schedules, and ARR, then look no further than TrueRev.

The other solutions in the market will try to convince you that they are more robust, however, I've found that many of their reporting features, especially around SaaS metrics, are unreliable and therefore just feature fillers.

TrueRev is a complete solution for managing B2B SaaS revenue and it does so at price point that is hard to believe. Review collected by and hosted on G2.com.

What do you dislike about TrueRev?

Currently, TrueRev does not support Xero and has some minor limitations on complex multi-currency arrangements. Review collected by and hosted on G2.com.

William P.
WP
Vice President Finance
Small-Business (50 or fewer emp.)
"Excellent"
What do you like best about TrueRev?

Very easy to use and provides everything I need and almost everything I want. Review collected by and hosted on G2.com.

What do you dislike about TrueRev?

I would like to see saas netrics (such as ARR) by customer Review collected by and hosted on G2.com.

MP
Small-Business (50 or fewer emp.)
"Great Alternative Revenue Recognition Software"
What do you like best about TrueRev?

1. Very easy to use and implement (took me just a few hours to set up)

2. Integration with QB

3. Great/flexible reporting on ARR/revenue/bookings/deferred and unbilled

4. Price is way more in line with my expectations vs. others in the space that have outrageous pricing, especially for companies with low volume, high price contracts.

5. Seems to be innovating to bring new features to the platform on a regular basis.

6. Customer support was great and they get back to you quickly with questions. Review collected by and hosted on G2.com.

What do you dislike about TrueRev?

1. Not much

2. Would be nice to have a AR dunning tool

3. Ability to have multiple custom fields on the contracts/invoices Review collected by and hosted on G2.com.

Joe P.
JP
Small-Business (50 or fewer emp.)
"Great streamlined revenue and invoicing platform for small to medium sized SaaS companies!"
What do you like best about TrueRev?

TrueRev provides us with just the right amount of funcationality to manage our revenue and invoicing processes so that it's both powerful and easy to use. They have really focused on being the right tool for a small to medium sized SaaS company, and it shows in the product. Review collected by and hosted on G2.com.

What do you dislike about TrueRev?

Nothing significant. TrueRev has been responsive to our feature requests and has addressed any issues we've had. Review collected by and hosted on G2.com.

Matt R.
MR
COO
Small-Business (50 or fewer emp.)
"Exactly what I was looking for"
What do you like best about TrueRev?

Simplicity and ability to start using it. Other providers had very high base pricing, which makes it hard for early stage startups to ditch spreadsheets. Review collected by and hosted on G2.com.

What do you dislike about TrueRev?

At this point, there is nothing that I dislike. I would say automatic journal entries is the key thing that is missing, but I know it's in beta and will be rolled out in 2024. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"SaaS Deferred Revenue Recognition Tool"
What do you like best about TrueRev?

We were able to move away for spreadsheets to track our monthly deferred revenue Review collected by and hosted on G2.com.

What do you dislike about TrueRev?

Ability to further customize the reporting Review collected by and hosted on G2.com.

Kristen M.
KM
Business & Financial Operations Manager
Small-Business (50 or fewer emp.)
"Wonderful product and implementation"
What do you like best about TrueRev?

Price, ease of implementation, integration with Quickbooks, and flexible revenue recognition options to meet business needs. Review collected by and hosted on G2.com.

What do you dislike about TrueRev?

Enhancing reporting and sorting options would make the produce even better then it currently is. Review collected by and hosted on G2.com.

Verified User in Environmental Services
AE
Small-Business (50 or fewer emp.)
"User friendly MRR for SaaS"
What do you like best about TrueRev?

UI was easy to understand and does everything we need it to Review collected by and hosted on G2.com.

What do you dislike about TrueRev?

opening balances are not an option at this time, but I understand that is being considered Review collected by and hosted on G2.com.

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