Natalie V.
"Overall I would recommend Take Command"
What do you like best about Take Command?
Take Command is very easy to user friendly for employees. The ability to have auto-pay is one of the biggest reasons we moved to using Take Command. I also love the ability to tier premium reimbursements for the ICHRA based on employees age and location so that the reimbursements amounts are equal among all employees. Implementation process and renewal this year have been easy. I've had some really great customer support interactions and some that have not been very helpful. The renewal process has been smooth for his year but the communication from asking for new classes and uploadng our census was lacking. I had to follow up a few times to make sure we had done everything. A customer success person did finally reach out to set up a call and after that call I felt good about our renewal. Review collected by and hosted on G2.com.
What do you dislike about Take Command?
I would like better reporting with Take Command. There reporting options are minimal and I don't feel like i can always easily get the view I am trying to figure see on what an employee has used, what employees are on auto-pay, etc. I've had some really great customer support interactions and some that have not been very helpful. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.