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Sociocs
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Sociocs Reviews & Product Details

Sociocs Overview

What is Sociocs?

Handle business texting, messaging app conversations, online reviews & questions, social media comments & replies, contact form submissions using a single tool.

Sociocs Details
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Product Description

Handle business texting, messaging app conversations, online reviews & questions, social media comments & replies, contact form submissions using a single tool


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Sociocs

Description

Sociocs is a platform designed to facilitate efficient communication between businesses and their customers through various messaging channels. Offering solutions tailored for customer support, marketing, and engagement, Sociocs allows businesses to centralize their messaging efforts and manage conversations from a single dashboard. This enhances the user experience while improving business responsiveness. The platform supports integration with multiple messaging services, streamlining the process of handling customer inquiries, feedback, and interactions in real-time. Sociocs aims to improve communication effectiveness, foster stronger customer relationships, and promote business growth through streamlined and accessible messaging solutions.

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Recent Sociocs Reviews

Dina s.
DS
Dina s.Small-Business (50 or fewer emp.)
5.0 out of 5
"Enhancing the capabilities of digital text messages in accomplishing many tasks"
Sociocs always makes setting up automated text messages a breeze. I like that it integrates seamlessly with social media platforms. Its reports are...
Gustavo C.
GC
Gustavo C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Amazing Support Experience"
I just started testing the platform under their trial and need help from their support team. Nonetheless, they blew my mind. Amazing support. Amazi...
DH
David H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Works for our business"
Sociocs works well for our customer interaction needs. We were looking for a no-code solution primarily for Twilio text messaging, and Sociocs is t...

Sociocs Media

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6 Sociocs Reviews

5.0 out of 5
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6 Sociocs Reviews
5.0 out of 5
6 Sociocs Reviews
5.0 out of 5

Sociocs Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.
G2 reviews are authentic and verified.
Dina s.
DS
Social media Account Manager
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Sociocs?

Sociocs always makes setting up automated text messages a breeze. I like that it integrates seamlessly with social media platforms. Its reports are clear on the achievements and help us understand the improvements needed. I like the ability of Sociocs to collect tickets in one place, making it super easy to respond to. For digital text campaigns, Sociocs makes it easy to set up and manage. Review collected by and hosted on G2.com.

What do you dislike about Sociocs?

No negatives. Everything I’ve experienced with Sociocs has been positive. It has simplified the management of campaigns and digital text messages with great efficiency. Review collected by and hosted on G2.com.

What problems is Sociocs solving and how is that benefiting you?

Sociocs has enabled us to expand the use of digital text messages, and set them up to perform more than one task, which has helped us to enhance campaigns and manage customer inquiries. Review collected by and hosted on G2.com.

DH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Sociocs?

Sociocs works well for our customer interaction needs. We were looking for a no-code solution primarily for Twilio text messaging, and Sociocs is the best fit for us.

Their team is very helpful in making accommodation as per our needs. We are happy with this software. Review collected by and hosted on G2.com.

What do you dislike about Sociocs?

It's missing a detailed analysis and reporting of the conversations. We like the daily summary email, but an online report might add more value for easier access. Review collected by and hosted on G2.com.

What problems is Sociocs solving and how is that benefiting you?

We are a long time user of Twilio SMS and had built our own custom app for messaging. Maintaining the app had become a nightmare. Sociocs helps us with a ready-to-use tool for text messaging. We also found the Google Business Messages and WhatsApp support useful for our business. Review collected by and hosted on G2.com.

Gustavo C.
GC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Sociocs?

I just started testing the platform under their trial and need help from their support team. Nonetheless, they blew my mind. Amazing support. Amazing platform. We'll definitely keep using it. I'm glad we found them. Review collected by and hosted on G2.com.

What do you dislike about Sociocs?

So far? Nothing. It's pretty easy to work and set it up. Works like a charm. Review collected by and hosted on G2.com.

What problems is Sociocs solving and how is that benefiting you?

We had an issue organizing and keeping track of SMS exchanges with our support team. They literally knocked this problem out of the park. Review collected by and hosted on G2.com.

Hiren K.
HK
S
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Sociocs?

I like all social media are connected to one platform, so we save our time. I liked follow-ups automatically reminder messages. So It is a very useful product for growing our business. Review collected by and hosted on G2.com.

What do you dislike about Sociocs?

I think sociocs product is good but very confusing about how to connect channel and how to work this platform so my opinion is when first time user login that time seen some suggestion for how to work this product otherwise their related video put on youtube. Review collected by and hosted on G2.com.

What problems is Sociocs solving and how is that benefiting you?

I solved the problem for a more manageable to handle my client and help grow my bussniess.So I am very excting for use this product.Amazing solutions Review collected by and hosted on G2.com.

Samip P.
SP
Staff Software Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Sociocs?

With multiple choice of communication channels and seamless experience, it is a straightforward tool and saves a considerable amount of business and customer time. Review collected by and hosted on G2.com.

What do you dislike about Sociocs?

I haven't noticed any specific concerns yet. With more features getting added actively, there is no complaint. Review collected by and hosted on G2.com.

What problems is Sociocs solving and how is that benefiting you?

It is a one-stop visionary solution for customer relationships, improving productivity, and helping gathers real-time customer feedback. Review collected by and hosted on G2.com.

Dipen B.
DB
Founder & Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Sociocs?

Easy to get started and a simple interface. Review collected by and hosted on G2.com.

What do you dislike about Sociocs?

There is nothing to dislike at the moment. Review collected by and hosted on G2.com.

What problems is Sociocs solving and how is that benefiting you?

- Getting all the leads and customer conversations in one place

- Converting website leads into text conversations

- Contacts us form submission from the website Review collected by and hosted on G2.com.